Compare HGV Insurance Avis 

253
•
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Quick and simple process to compare quotes. with excellent customer service. Liam was very clear and went through the whole process with top professionalism. Cant recommended enough

L'entreprise a répondu

Noté 5 sur 5 étoiles

Compare HGV brokers have bent over backwards for us, and helped us to spread the cost when we have certain commitments to adhere to. Helpful, friendly and accommodating! We most definitely recommend!... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent service from Nick McCann for finding the best product and prices for my business. Nick read everything through with ease and kept me informed from start to finish 100%

L'entreprise a répondu

Noté 4 sur 5 étoiles

Cancelled our policy after 8 days 2 week ago due to someone offering a price for our Truck Price very good, recommended to give these guys a call Just a little hard to get info about cancellatio... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Courtier d'assurances

Écrit par l'entreprise

Specialist insurance broker to the haulage and transportation sector. Dedicated to delivering you exceptional service, advice and premiums.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

253 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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4,8

Tous les avis

(253)

48 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Our experience with compare HGV has been great, i found Ben to be very helpful and informative, giving help guidance and solutions to our enquiry, would highly recommend. Our experience with compar

Our experience with compare HGV has been great, i found Ben to be very helpful and informative, giving help guidance and solutions to our enquiry, would highly recommend.

24 mai 2023
Avis spontané
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Réponse de Compare HGV Insurance

Thank you Sally. My absolute pleasure to be of assistance. Kind regards, Ben.

Noté 5 sur 5 étoiles

Great service that was personal

Great service that was personal. Saved over 1k on the fully comprehensive hgv insurance . Highly recommend.

2 février 2023
Avis spontané
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Réponse de Compare HGV Insurance

Thank you Rosalind, it was a pleasure to help. Jack.

Noté 5 sur 5 étoiles

Great service

Great service. Ben was very efficient sorted and out my HGV policy really quickly

20 décembre 2022
Avis spontané
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Réponse de Compare HGV Insurance

Thank you Catherine, glad to be of service. Have a great Christmas.

Noté 5 sur 5 étoiles

Good all round customer service.

Good all round customer service from Tom and any of the team I spoken to. Got me the product wanted and wasn’t pushy on a snap decision.

5 décembre 2022
Avis spontané
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Réponse de Compare HGV Insurance

Thank you Duane, a pleasure to be able to help. Tom.

Noté 5 sur 5 étoiles

My experience with them ( Jake ) saves…

My experience with them ( Jackie)saves me a lot of pain in chasing for a quote for my lorries 🚛 and I am very satisfied with the outcome, I will recommend them to anyone looking for a great insurances quotes for lorries 🚛 thank you 😊

16 novembre 2022
Avis spontané
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Réponse de Compare HGV Insurance

It was my pleasure to be able to help Mr Young, and a pleasure to speak with you. Thanks, Jack.

Noté 5 sur 5 étoiles

Using Compare HGV for year and a half…

Using Compare HGV for year and a half and I am very satisfied. All advisors are always helpful and courteous.
Last few queries that I had, were handled by Arron Green who explained everything in details, communicating in polite manner. Great customer service.

15 novembre 2022
Avis spontané
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Réponse de Compare HGV Insurance

Thanks Asya, really kind of you.

Noté 5 sur 5 étoiles

Outstanding service for my Truck…

Outstanding service for my Truck insured at 9.30pm when no one else could 10 out of 10

9 novembre 2022
Avis spontané
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Réponse de Compare HGV Insurance

Thanks Christian - really appreciate you taking time out to write the review and happy we could get it sorted for you. Mike.

Noté 5 sur 5 étoiles

Highly recommend Company and Account Handler Jack

We contacted Jack Little and from the start so helpful, efficient and honest! Always quick to respond to emails and assist where he can. Great Company to deal with and Jack is an asset. Highly recommend this Company and this Account Handler. Thanks you so much!

4 novembre 2022
Avis spontané
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Réponse de Compare HGV Insurance

Thanks Duncan, really kind of you to take time out and write this. Really appreciated. Jack.

Noté 5 sur 5 étoiles

Absolutely fabulous experience

Absolutely fabulous experience from start to finish. Fantastic communication skills and service from Jack Little. I can thoroughly recommend him, and his team, for their total care and attention to assist you through all insurance steps and prices. He was extremely helpful proactive friendly and informative.I would highly recommend company Compare Hgv Insurance , Your partnership is much appreciated!

24 août 2022
Avis spontané
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Réponse de Compare HGV Insurance

Hi Josh. Thanks for your review, really appreciated. Kind regards, Jack

Noté 5 sur 5 étoiles

Best company ever

Best company ever! Frazer is very quick, informative and I always got best quotes. Thank you

21 juillet 2022
Avis spontané
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Réponse de Compare HGV Insurance

Thank you Valentina.

Noté 5 sur 5 étoiles

Compare HGV Insurance

Compare HGV Insurance - Great service. Excellent communication and pleasant insurance quote. Everything done in time. Recommend for others. Thank you from Smart Transport Ltd.

1 juin 2022
Avis spontané
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Réponse de Compare HGV Insurance

Thanks for the kind words, as always it was my pleasure. Regards, Tom.

Noté 5 sur 5 étoiles

Great service

Great service. Took out a HGV policy a few weeks ago then needed to make an amendment and they did it in two minutes with no charge or hassle. Service like this will keep me loyal to a company.

10 mai 2022
Avis spontané
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Réponse de Compare HGV Insurance

Thank you for your kind words, very much appreciated.

Noté 1 sur 5 étoiles

Money Grabbers

Took out insurance as an owner operator with this company and renewed for a second year. Half way through the second year I cancelled the policy as I'd become part of a separate organisation which had its own insurance provisions which made sense to tie in with them.
I knew there would be a cancellation fee etc. and when I cancelled the policy they told me they'd write and inform me what that cost would be.
So far so good.
Unbeknownst to me, the letter informing me of the costs never arrived. It's a rare occurrence but letters do occasionally get lost. The subsequent follow up email found its way into my spam folder, so that wasn't seen either. The first I knew of the cost was a final demand notice.
I contacted them and asked for a breakdown of the costs. However, by the time I called they'd already decided to take the full payment from a card I'd used in a previous amendment transaction, without my authority because buried away in the small print is a clause that somehow gives them the authority to do this.
What angers me the most is not the fact that money is owed but the fact that they decided to take the payment without my agreement that it was the correct amount and without my authority.
In my view that is extremely poor customer service, immoral and smacks of typical money grabbing financial institutions that have no regard for their customers despite all their "wonderful" marketing hype.
Yet again small businesses given a kick in.

7 mai 2022
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Réponse de Compare HGV Insurance

Hi Iain.

Thank you for your review. I would welcome the opportunity to review this matter in full so I can understand the timeframe and context.

Please feel free to call me on 01952570042 or email me ian.pitt@comparehgvinsurance.co.uk.

Kind regards,

Ian Pitt
General Manager
Compare HGV Insurance

13th Nov 2024 no further correspondence has been received from you. I will therefore close my file. I wish you all the success in the future.

Noté 5 sur 5 étoiles

I am very impressed with their…

I am very impressed with their services. Very polite stuff and very efficient. I had a small issue with my address and Jack fixed it in less than 10 minutes even tough he was out of office. Highly recommended.

5 avril 2022
Avis spontané
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Réponse de Compare HGV Insurance

Hi Natanael - thanks for your kind words. Happy to be of assistance. Jack.

Noté 5 sur 5 étoiles

Brilliant service!

We have been a customer of Compare HGV Insurance for the past three years. They are a brilliant company to deal with making the hassle of insurance stress free. They are professional and informative making the process so simple!

Thanks for your help again Tom! Looking forward to dealing with you next year!

9 mars 2022
Avis spontané
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Réponse de Compare HGV Insurance

Thank you Phil, very kind words. Take care. Tom.

Noté 5 sur 5 étoiles

Excellent 👌❗

This is the second year in a row when collaboration with Compare HGV Insurance has been excellent. This year Thomas Fitzpatrick helped us find insurances for our business, and we're absolutely happy. Looking forward for our third year of collaboration in 2022.
Cristian Cândea - Nucleus Logistics

3 décembre 2021
Avis spontané
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Réponse de Compare HGV Insurance

Hi Cristian - thanks so much for the kind words. It's my pleasure to assist. Tom

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