I spoke with these people and they assisted me with setting up an Annuity with Aviva through My Pension Expert.It was well explained and they handled the process from initial inquiry to finalising the... Voir plus
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Lisez les avis des autres
Very rushed communication, as if he was paid by the word. Repetitive "No problem!" gets on one's nerves: "What's your name?" "Smith", "No problem!" I cannot understand why my name might be a problem.
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The Royal London annuity lady (Aimee) I spoke with today regarding my pension, was very helpful indeed. She understood my concerns exactly and handled my call with care, consideration and re... Voir plus
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Was put onto the Retirement Desk with a view to purchase an annuity I Dealt with Kay Martin who was great in setting me up with what l required she was very professional and her communication skill... Voir plus
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À propos de l'entreprise
À propos de Compare Pension Annuity
Écrit par l'entreprise
We connect customers to experts who can help them compare rates from the annuity market so they can enjoy a more secure retirement.
ComparePensionAnnuity.co.uk is a trading style of Lead Technologies (Europe) Limited who is authorised and regulated by the Financial Conduct Authority for making arrangements with a view to delivery of regulated financial services. Lead Technologies (Europe) Limited a company incorporated in England and Wales (6574342). VAT No. 940 1155 60.
Regulatory DisclosuresCoordonnées de contact
Lead Tech, Pool Business Park, Pool Road, Pool in Wharfedale, LS21 1FD, Leeds, Royaume-Uni
- 0800 008 6271
- enquiries@comparepensionannuity.co.uk
- comparepensionannuity.co.uk
4,6
Excellent
462 avis
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A répondu à 75 % de ses avis négatifs
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Not what the website said would happen.....
I found this service through Google and it looked really helpful. I filled in the form which asked for approx Pension value and Date of Birth as well as contact details. The website states that it would search pension annuity providers (for free) with no obligation. This is not what happened. I got an email saying they had signed me up with an Independent Pension Advisor who would contact me with details. This is not what I expected to happen and I would rather choose my expert independently rather than arbitrarily assigning me to one. I am just starting to consider my pension options and all i want at moment is reading material.
14 juillet 2026
Avis spontané
Very rushed communication
Very rushed communication, as if he was paid by the word. Repetitive "No problem!" gets on one's nerves: "What's your name?" "Smith", "No problem!" I cannot understand why my name might be a problem.
9 juillet 2026
Réponse de Compare Pension Annuity
Good afternoon,
Thank you for taking the time to leave your review. We're sorry to hear that your experience did not meet your expectations.
At Compare Pension Annuity, we aim to provide a professional and helpful service and we appreciate you taking the time to share your feedback. We value all customer comments and will use your feedback to help us continue to support a positive experience for consumers.
If you have any further concerns or would like to discuss your experience with us, please don’t hesitate to contact us at enquiries@comparepensionannuity.co.uk.
Many thanks,
The Compare Pension Annuity Team
Réponse de Compare Pension Annuity
Hi Ricky,
Thank you for your review.
It's great to hear you found our service efficient. We strive to make the introduction process as quick and straightforward as possible, so we're pleased this was reflected in your experience.
Many thanks,
The Compare Pension Annuity Team
Knowlegable and couretous
3 juillet 2026
Réponse de Compare Pension Annuity
Hi Mick,
Thank you for your kind feedback.
We're delighted to hear you found our team courteous and helpful. We always aim to provide a positive experience and make the process of introducing customers to a pension specialist as simple and straightforward as possible.
Best wishes,
The Compare Pension Annuity Team
They came back to check if I needed…
They came back to check if I needed anything else even though I had sorted it. Thankyou
2 juillet 2026
Réponse de Compare Pension Annuity
Hi Teresa,
Thank you for taking the time to leave us a review.
We're pleased to hear that our team followed up to check whether you needed any further assistance. We aim to make the process of connecting customers with a pension specialist as straightforward as possible, while ensuring you have the information you need to decide your next steps.
Best wishes,
The Compare Pension Annuity Team
Quick efficient and not pushy
1 juillet 2026
Réponse de Compare Pension Annuity
Hi Malcolm,
Thank you for your review. It's great to hear the process felt quick and efficient without any pressure.
Our goal is to connect all our customers with an adviser in a way that feels straightforward and comfortable, so we're pleased this was your experience.
All the best,
The Compare Pension Annuity Team
A painless way of arranging an annuity …
I spoke with these people and they assisted me with setting up an Annuity with Aviva through My Pension Expert.It was well explained and they handled the process from initial inquiry to finalising the first months pension payment. For someone very little idea of financial planning I found them extremely helpful.I would recommend them to anyone in a similar position as myself.
1 juillet 2026
Réponse de Compare Pension Annuity
Hi Paul,
Thank you for taking the time to leave a review.
We're really pleased to hear the adviser from one of the FCA-regulated firms we work with explained everything clearly and kept things running smoothly for you.
We're delighted you were happy with the service we provided in connecting you with an adviser and that your overall experience was a positive one.
Many thanks,
The Compare Pension Annuity Team
A very pleasant telephone conversation…
A very pleasant telephone conversation with Mrs Victoria Scott, who asked all the relevant questions in a polite and courteous manner.
I was extremely pleased to hear that she gave the telephone number correctly – saying ‘zero’ for the number ‘nought’ instead of the letter ‘O’, which is not a number, and therefore has no relevance to a telephone number!!
29 juin 2026
Réponse de Compare Pension Annuity
Hi Allen,
Thank you so much for taking the time to leave such a detailed review. We'll be sure to pass your kind words on to Victoria directly, it's great to hear she came across as polite and courteous throughout, right down to her careful attention to detail.
Our goal is to connect all our customers with an adviser in a way that feels attentive and straightforward, so we're delighted this was your experience.
All the best,
The Compare Pension Annuity Team
Quickly and efficiently set up an…
Quickly and efficiently set up an appointment with an IFA and recorded my current information.
26 juin 2026
Réponse de Compare Pension Annuity
Hi Martin,
Thank you for your review. It's great to hear the appointment was set up quickly and efficiently for you.
Our goal is to connect all our customers with an adviser as smoothly as possible, so we're pleased this reflected your experience.
Many thanks,
The Compare Pension Annuity Team
Réponse de Compare Pension Annuity
Hi Trevor,
Thank you for taking the time to leave a review. We're glad to hear you found the conversation engaging.
Best wishes,
The Compare Pension Annuity Team
Confident in the information he was…
Confident in the information he was giving me when he asked questions.
17 juin 2026
Réponse de Compare Pension Annuity
Good morning,
Thank you for leaving a review. We're delighted to hear you had a positive experience with our team and that we were able to provide clear, friendly customer service throughout your call.
Many thanks,
The Compare Pension Annuity Team
Called immediately and said they (as…
Called immediately and said they (as not worth while?) don't deal with smaller policies as annuity. Which they do not say on website. Suggested I should take it all at once at only 20% tax, clearly not necessarily correct as they did notnp not know or enquiring about other income. Although asked for.other pensions schemes existance , presumably to make it more worth their while?
Interestingly e mail suggested unlocking pension rather than annuity comparison which was on the compare annuities site and reason for enquiry. Slightly dubious and not quite treating customer fairly let FCA (or TEA rules )
9 juin 2026
Avis spontané
Réponse de Compare Pension Annuity
Hi Bryan,
We're sorry to hear that you've been disappointed by your experience.
Unfortunately, we've been unable to identify your enquiry from the information provided, so we're unable to investigate the circumstances or comment on what may have happened.
We've also requested further information via Trustpilot so that we can look into your concerns, but we haven't yet received a response.
We take customer feedback and our regulatory responsibilities very seriously and would never want anyone to feel they have not been treated fairly or that information has been unclear.
If you're happy to do so, please reply to our message on here or contact us directly with your name and any details of your enquiry so we can investigate this further and respond appropriately. You can reach us at enquiries@comparepensionannuity.co.uk or on 0800 008 6271.
We appreciate you taking the time to share your feedback and hope to have the opportunity to resolve your concerns.
Many thanks,
The Compare Pension Annuity Team
Réponse de Compare Pension Annuity
Hi Zika,
Thank you for taking the time to leave a review. We're delighted to hear that you found our service quick and clear. Providing straightforward, efficient support is exactly what we strive for, and we appreciate your feedback.
Many thanks,
The Compare Pension Annuity Team
Very helpful no dramas as I was…
Very helpful no dramas as I was expecting
If I had another pension I’d use again
21 mai 2026
Réponse de Compare Pension Annuity
Hi Ian,
Thank you for taking the time to leave a review. We’re pleased to hear that you found the process helpful and straightforward. Making the process simple and stress-free for our customers is exactly what we strive for.
Many thanks,
The Compare Pension Annuity Team
The phone call with Vickie was…
The phone call with Vickie was professional, personal,
informative. I was immediately made to feel at ease.
Thank you
19 mai 2026
Réponse de Compare Pension Annuity
Hi Sue,
Thank you for your kind review. We’re so pleased to hear that Vickie made you feel at ease and provided a professional and informative experience throughout your call. Delivering clear and supportive customer service from the very first conversation is always our priority.
Many thanks,
The Compare Pension Annuity Team
Réponse de Compare Pension Annuity
Hi Mark,
Thank you for taking the time to leave a review. We’re delighted to hear that your experience was engaging, efficient, and straightforward. Providing clear, helpful, and efficient customer service is exactly what we aim for.
Many thanks,
The Compare Pension Annuity Team
Réponse de Compare Pension Annuity
Hi Robert,
Thank you for taking the time to leave your feedback. We’re delighted to hear that you had a positive experience and were happy with the great service you received.
Best wishes,
The Compare Pension Annuity Team
The advisor was professional courteous…
The advisor was professional courteous and helpful made me feel relaxed but interested in what he was saying.
23 avril 2026
Réponse de Compare Pension Annuity
Hi Alan,
Thank you for sharing your experience. We’re pleased to hear you felt comfortable and well supported during your interaction, and that the conversation was both professional and engaging. We really appreciate your feedback.
Best regards,
The Compare Pension Annuity Team
Arbaz was clear with all questions and…
Arbaz was clear with all questions and information submitted and taken.
20 avril 2026
Réponse de Compare Pension Annuity
Hi Brett,
Thank you for your kind comments. We’re glad to hear Arbaz was clear and thorough throughout your conversation and that everything was handled smoothly. We’ll be sure to pass your feedback on to him.
Kind regards,
The Compare Pension Annuity Team
Réponse de Compare Pension Annuity
Hi James,
Thank you for taking the time to leave your feedback. We’re really pleased to hear you had a positive experience. It means a lot to us that things were straightforward and helpful for you.
Best wishes,
The Compare Pension Annuity Team
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