My time with Compass has been truly amazing.From the onboarding process right till the end of contract was handled with utmost professionalism.The team is keen to support your journey, respond swiftl... Voir plus
L'entreprise a répondu
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I have been with Compass Contracting for over two years. They have provided a fantastic service throughout the two years always paid on time. And always will to help with any queries. Thank you a... Voir plus
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Their response rate and customer care service is top notch, they are very customer oriented and are always eager to help, I really enjoyed working with them.
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Compass has been excellent throughout the entire process. Louise and others have been incredibly helpful, responsive, and supportive every step of the way. They always called me back, chased up an... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Compass leads the way in contractor employment, engagement and payment services. We provide a range of employment and engagement solutions including PAYE options such as umbrella and PEO, plus more specialist self-employed contract solutions including CIS, together with overseas contracting and payments. We are fully accredited by Professional Passport and enjoy industry-leading customer satisfaction scores. At Compass, we understand our clients. We know from our years of experience that in the recruitment supply chain you need to be confident that your suppliers will provide a service to candidates that merits their trust and referral. We always aim to deliver a service based on transparency, efficiency, integrity and professionalism. Our senior management team have many years of experience in the recruitment industry, so we understand your requirements and priorities. We therefore offer a range of services to cater for all work scenarios, and pay levels, all of which come with the guarantee that your contractors are paid accurately, on time and in compliance with legislation and HMRC rules. The recruitment industry is challenging enough without having to worry about how you engage and pay contractors. Working with Compass, it’s possible to avoid the significant additional burden of processing a payroll and managing the risk and responsibility of employment.
Coordonnées de contact
Lytchett House, 13 Freeland Park, BH16 6FA, Poole, Royaume-Uni
- 03333 660 028
- info@compasscontracting.co.uk
- compasscontracting.co.uk
4,9
Excellent
559 avis
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A répondu à 100 % de ses avis négatifs
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The presentation of the complex issue…
The presentation of the complex issue with tax and pension were clearly address. Answered my questions and the promise to send me an illustration.
27 mars 2025
Réponse de Compass Contracting
Hi Eben, this is great to hear. Thank you.
Réponse de Compass Contracting
Thank you!
Exceptional Service and Support from CompassContracting
I recently had the pleasure of working with CompassContracting, and I cannot express enough how impressed I am with their level of service and commitment to accommodating my needs. After encountering difficulties with other umbrella companies that couldn’t provide the support I was looking for, Compass stepped in and truly made a difference.
From the very beginning, the team at Compass was professional, knowledgeable, and genuinely interested in helping me navigate my specific situation. They took the time to listen to my concerns and tailored their services to meet my requirements in a way that I hadn’t experienced before. It was clear that they prioritised my needs, and their willingness to go above and beyond was evident at every turn.
Their response times were quick, and I appreciated how they kept me informed throughout the entire process. The clear communication and transparency made a huge difference, giving me peace of mind during a time that could have been quite stressful.
What stood out the most was their problem-solving approach; when traditional solutions seemed limited, they were creative in finding alternatives that worked for me. This flexibility and commitment to customer satisfaction truly sets Compass apart from any other umbrella company I’ve dealt with.
I highly recommend Compass to anyone looking for a reliable umbrella company who will not only meet but exceed your expectations. Thank you, Compass, for your fantastic service—you have earned my trust and future business!
17 février 2025
Avis spontané
Réponse de Compass Contracting
Thank you for the detailed review and 5-star rating!
Very responsive to queries and speedy…
Very responsive to queries and speedy resolution to queries I've made.
24 mars 2025
Réponse de Compass Contracting
Thanks for the 5-star rating!
Excellent customer service I’m very…
Excellent customer service I’m very polite people that I’ve spoken to today regarding my issue that I needed resolving thank you
24 mars 2025
Réponse de Compass Contracting
Thanks for your review and rating!
Réponse de Compass Contracting
Thank you, Callum!
Hassle free, user friendly experience
Very easy company to work with, they always made sure that all information was transparent and easy to understand. They also always sent out relevant documentation on time and I never had to chase after important things. It's nice to have a company that provides a hassle free user friendly experience and their customer service is also extremely great - super quick to respond with immediate help!
17 mars 2025
Réponse de Compass Contracting
Hi Sidra. This is fantastic to hear! Thank you for sharing your feedback.
According to the contract pay role…
According to the contract pay role adviced £124 per/day, but i instead received is £108 per day. Why is it that please?
3 mars 2025
Réponse de Compass Contracting
We were unable to reach you by phone to explain this, so have emailed an explanation. If you have any further questions please don't hesitate to ask - best to call us on 03333 660 028. We are quick to answer and you will get straight through to a member of our dedicated customer care team.
Thank you!
The process of registering with Compass Contracting, was smooth, professional and efficient. The registration Team were extremely helpful and explained every step of the process.
Thank you Compass Contracting!
28 février 2025
Réponse de Compass Contracting
Thanks for your feedback, Mandy. This is great to hear!
Registration Process
Overall, a quick registration process, although it would be nice to be able to manually enter your date of birth, i.e. 20.7.70, rather than click through nearly 55 years as I had to.
7 mars 2025
Réponse de Compass Contracting
Hi Ian. Thanks for your review, sorry to hear you had some difficulty entering your date of birth. It's possible to click on the calendar header at the top which will allow you to scroll back by decade. The welcome team is only a call or email away, and is always happy to assist with issues concerning registration. They have a number of resources available to assist with each step of the process.
Réponse de Compass Contracting
Thank you! :)
I found Compass contracting to be very…
I found Compass contracting to be very efficient
21 janvier 2025
Réponse de Compass Contracting
Thank you, Heather!
Exceptional Umbrella Company
Exceptional Umbrella Company. Excellent Service, fast, reliable and no issues. Highly recommended and will use again if needed. Thank you very much!
21 février 2025
Réponse de Compass Contracting
Thanks for your feedback and rating, Naz!
From day one to now the company has…
From day one to now the company has assisted me so well in finding my job,all the member of the staff have been so welcoming and nice to me. I felt welcomed and trust everything that they said. I would like to say keep up the good work to assist other people in finding their job also.
19 février 2025
Réponse de Compass Contracting
Thank you, Byorn! This is great.
I had Junior call me to talk me through…
I had Junior call me to talk me through my contract. I have worked in the HR and contracting field for over 10 years and can honestly say, this was most clear, professional and informative session I have experienced. He explained all points at a steady pace, checked for my understanding and asked if i had any questions. Most of all he was polite and knowledgeable. This was a well executed and organised entrance to our relationship. Im hopeful this is how the rest of the team also operate. Thank you
17 février 2025
Réponse de Compass Contracting
Hi Joelle. Thanks so much for taking the time to leave your review. Feedback like this means a huge amount to our team.
Prince was very knowledgeable and took…
Prince was very knowledgeable and took time to explain everything then checked if I needed further information or had any questions for him.
11 février 2025
Réponse de Compass Contracting
Thanks, Tsepiso! We're really pleased to hear this.
Réponse de Compass Contracting
Thank you, Keith.
The company is so standard
The company is so standard, the staff are so professional to the extent that, any time I had issue they know the exact thing to do to resolve it.
31 janvier 2025
Réponse de Compass Contracting
Thank you!
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