We were moving into Devon from the United States and did not know anything about the real estate process here. Lucie was incredibly helpful, patient and reassuring. She helped us through the experienc... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
We were moving into Devon from the United States and did not know anything about the real estate process here. Lucie was incredibly helpful, patient and reassuring. She helped us through the experienc... Voir plus
L'entreprise a répondu
Sharon Tyler, did a fantastic job keeping my sale on track. She stayed in regular contact with everyone involved, chased things up when they stalled, and always kept me informed so I never had to wond... Voir plus
L'entreprise a répondu
I am very thankful to Sharon Tyler who always updated my case also thankful to solicitor Harry Parkes and his staff I was very confused because first time buyer I don’t know what to do but ASAP hel... Voir plus
L'entreprise a répondu
I had to sell my Mum's house recently due to her passing. Fortunately I was given a lot of assistance from this company, who helped to make life less stressful for me. Nicola D’Cruze (Sales Progresso... Voir plus
L'entreprise a répondu
Here at ASAP, we offer estate agents, auction houses and mortgage brokers a unique out-sourced sales progression service, dedicated to getting house sales and purchases completed much faster. With many years’ experience in the property field, we understand the aggravation and costs associated with unnecessary delays during the sales and conveyancing process. That is why we offer a flexible range of services including Sales progression, compliance and conveyancing recommendations. This gives you the option to work with your own solicitors or our handpicked network of conveyancing experts. Working with clients on your behalf, our proactive approach can reduce transaction times by up to 8 weeks and our average fall through rate is 9% which is a third of the national average. We also know how important your hard won clients are to you. With an excellent TrustScore, you can rest assured that we look after them as you would and help their transaction get over the line faster with minimum stress and maximum speed. **We invite all clients to supply a Trustpilot review on completion, positive or negative to ensure this score is an accurate reflection of our service.
Écrit par l'entreprise
The Garrison Suite, The Barracks Business Centre, Wakefield Road, WF8 4HH, Pontefract, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Our Complete ASAP contact was Ashleigh. She chased for updates and kept us informed all along the way so we didn’t have to chase solicitors or buyer. Our sake was relatively straightforward but in a long buy/sell chain, she would be even more valuable. Ashleigh is very polite and upbeat in her calls and e-mails.

Réponse de Complete ASAP Ltd
Great communication and impact upon sales progression. We're very appreciative of the impact on both Nicola D’Cruze and Nicky Tyman who supported (and accelerated) the process so effectively.

Réponse de Complete ASAP Ltd
Very poor communication. Ended up contacting solicitor ourselves to move the process on after 5 and a half months.

Réponse de Complete ASAP Ltd
We had a particularly challenging purchase due to probate delays and several unexpected issues along the way. Throughout the process, Sharon was fantastic at keeping communication flowing between all parties and ensuring we stayed informed when progress was difficult to obtain elsewhere.
Sharon was proactive, professional and persistent in following up with solicitors and the seller's side, especially during periods where there were delays outside anyone's control. Her updates were always clear and timely, and her efforts genuinely helped keep the transaction moving forward.
We really appreciate all the support and guidance provided from start to finish and would happily recommend Complete ASAP to anyone going through the home-buying process.
Thank you again for helping us reach exchange and complete our move.

Réponse de Complete ASAP Ltd
Jill was fantastic throughout, always quick to respond and clear in her explanations of what was going on. She dealt with a tricky buyer well and was always professional. A great job throughout a year long completion process! (not her fault it took a year!)

Réponse de Complete ASAP Ltd
At the start of moving house I was unsure of what the purpose / value was of Complete ASAP. I also had a sales progressor from my own estate agents and initially it felt like a duplication of effort. However, as the sale progresses, it was clear that Georgina from Complete ASAP was on top of everything. She was always the one I got updates from first and she was constantly moving things along. She was super helpful and pragmatic.

Réponse de Complete ASAP Ltd
Jill was always reassuring and supportive and any questions I had were always answered in a helpfull manner

Réponse de Complete ASAP Ltd
Juggling a complicated house sale and a simultaneous purchase is never easy, but Matthew made all the difference. Throughout a lengthy and difficult process, Matt kept us updated constantly, providing expert guidance, calm reassurance, and phenomenal customer service. He went above and beyond for us, and we quite simply couldn't have done it without him. Thank you for everything, Matt—highly recommended!

Réponse de Complete ASAP Ltd
Our experience with complete ASAP was quite mixed, which is why I feel three stars is a fair reflection of our journey.
For the majority of the transaction, Fernando was our sales progressor. He was always polite and pleasant to deal with, and I completely appreciate that progressing a property chain is not an easy job. Unfortunately, however, the communication often felt reactive rather than proactive. We regularly had to chase for updates, and quite often the response was simply that another reminder had been sent or that we were waiting for solicitors.
At times, we actually received more detailed and timely information from our own solicitors or other sales progressors within the chain than from the person representing our sale.
The biggest frustration was the lack of clarity and communication around timescales. New information kept emerging regarding notice periods and people’s expectations for completion. We had repeatedly communicated our own circumstances and how important the timing was for us, particularly with our baby arriving during the transaction and our mortgage moving onto a considerably higher variable rate, but we never really felt that our position was being strongly communicated across the chain.
Fernando then left the business unexpectedly towards the end of our transaction and Jody took over the final stages. I have to give Jody a special mention because the difference was immediately noticeable. Communication became much more proactive, we started getting clearer answers, things moved considerably faster and, most importantly, we finally managed to get exchange and a confirmed completion date agreed. A huge thank you to Jody for stepping in and getting things moving when we really needed it.
Unfortunately, the overall experience has still left a sour taste and has made us question whether involving a third-party sales progression company added the value we expected. If we were to sell again, it is something we would consider much more carefully.
That said, I don’t believe our experience with one particular sales progressor necessarily represents complete ASAP as a whole, and Jody’s involvement towards the end demonstrated the level of service that clearly can be provided.
The three stars are therefore primarily a reflection of our experience throughout the majority of the transaction, rather than a judgement of the entire company. Had the communication and proactivity we experienced with Jody been there from the beginning, our review would have been very different.

Réponse de Complete ASAP Ltd

Réponse de Complete ASAP Ltd
Amelia Reeves has been amazing ! she was very efficient in communicating with my seller and my buyer as part of a chain, helped to chase things via calls/e-mails. Thank you Amelia!

Réponse de Complete ASAP Ltd
We found everyone who we spoke to very friendly. Emails replies were swift so we were able to keep on top of our sale progression.
We were going through quite a traumatic time with our newly born grandson during the sale and knowing someone was sorting the house sale enable us to focus just on family.
Thank you for all your help
Susan and John

Réponse de Complete ASAP Ltd
Especially near the end of the process, they did a super job of keeping us informed and helped make progress when delays were happening.

Réponse de Complete ASAP Ltd
Amanda has been nothing short of brilliant! Engaged by the seller of the property I am purchasing, her updates and customer service throughout has been faultless. If I was to buy again I would most definitely engage with Amanda and would recommend to anyone! She has made the whole process so easy and kept everyone updated and chased along throughout - priceless!

Réponse de Complete ASAP Ltd

Réponse de Complete ASAP Ltd
Isabella has actively worked to move the process forward and keep everyone informed about the sales process. This is the first time I used service from complete ASAP and it is very useful for have someone dedicated to monitor the process.

Réponse de Complete ASAP Ltd

Réponse de Complete ASAP Ltd
Jill Price kept us informed at every step. She was friendly and professional and ensured we understood what was happening.

Réponse de Complete ASAP Ltd
It was reassuring to be kept up to date at all times rather than chasing myself

Réponse de Complete ASAP Ltd
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.