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Lisez les avis des autres

Noté 5 sur 5 étoiles

easy to use website and delivery was swift, i have auto- order on and the nappies arrived just as the other lot were finishing. nappies themselves hold a lot however it would be nice to have clearer b... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have a subscription (very efficient) for Invizi pants and booster pads. I wear the pants + pad at night and now I can at last get a full, stress-free night’s sleep which after many years of bouncing... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I’ve only discovered invisi pads recently but I can honestly say that they are one of the best quality ones I’ve ever used. They have plenty of choice to choose from and after a few trials with diffe... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Total confidence using these boosters, you can layer up 2 for nighttime or longer journeys, I have tried many brands over the last 6 months , I loved how thin they are yet super absorbant. I was impre... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Grossiste en produits pharmaceutiques

Écrit par l'entreprise

Quality incontinence products discreetly delivered directly to you at the right time and the right price. Pads, pants, nappies and protectors for all levels of need, with better odour control, hypoallergenic skin health, comfort and convenience.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

173 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(173)

48 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Apart fre quick delivery the products…

Apart fre quick delivery the products are the best and most efficient and reliable I've had

25 août 2025
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Réponse de ConfidenceClub

Thanks for the 5 star review! We are so happy to hear you had a great experience with us ☺️

Noté 5 sur 5 étoiles

EASY

Easy to order, clear information and super fast delivery. Very happy with the purchase.

11 septembre 2025
Avis spontané
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Réponse de ConfidenceClub

Thanks for the fantastic review! We are so happy to hear you had a great experience with us ☺️

Noté 5 sur 5 étoiles

These are the best.

I have been incontinent with neurological problems for over 20 years. I have tried every NHS and commercial continence pads and, more recently, pants; including ones that cost twice the price. Believe me these are the best and are competitively priced against supermarkets and a big retail chemist. They are comfortable, fit well ( I am a big girl) and do not leak.

8 septembre 2025
Avis spontané
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Réponse de ConfidenceClub

Wow — thank you for the great review! It's so it’s amazing to know it’s making a real difference for you. Thanks for trying out our products and loving them!

Noté 5 sur 5 étoiles

Prompt delivery

Great product and always a prompt delivery. This product has given me much more confidence to get out and about

19 août 2025
Avis spontané
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Réponse de ConfidenceClub

Wow — thank you for the great review! It's so it’s amazing to know it’s making a real difference for you. Thanks for putting your trust in us.

Noté 5 sur 5 étoiles

Excellent

Very fast delivery

25 août 2025
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Réponse de ConfidenceClub

Thanks for the fantastic review!

Noté 5 sur 5 étoiles

Amazing

This is an amazing company to deal with nothing is too much trouble.
Once you try. There pads you will not go back to using anything else.

13 août 2025
Avis spontané
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Réponse de ConfidenceClub

Thanks for the fantastic review!

Noté 5 sur 5 étoiles

Tip top

Shipped on time
Right price
Let down by courier.

25 juillet 2025
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Réponse de ConfidenceClub

Hi Graham,
Thank you for your feedback and the 5 star review! We're very sorry that the delivery process was not great.

We will pass this feedback to our courier partner and look for ways to improve the experience.

Thanks,
The ConfidenceClub team

Noté 5 sur 5 étoiles

Superb performance of product and supplier

Remarkeably swift turnaround of orders, excellent performance of the product, in line with the companies claims, and very good value. I offered a thought on a possible minor improvement regarding fit, and had an immediate positive response.

2 août 2025
Avis spontané
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Réponse de ConfidenceClub

Thanks so much for your great review!

Noté 5 sur 5 étoiles

Items were reliably delivered and excellent customer care

Items were reliably delivered, I received a photo of the delivery each time. Most importantly, when I had a request, one of your lovely staff members, Peter, immediately replied and took care of everything.

25 juillet 2025
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Réponse de ConfidenceClub

Thanks for the fantastic review! We'll pass on your comment to Peter ☺️

Noté 5 sur 5 étoiles

Dailee men’s pads in blue

Ever since my prostate was removed in 2023 I experienced some bladder retention which caused me some concern in going out. My daughter found your products on line and I have never looked back. Thankyou

28 juillet 2025
Avis spontané
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Réponse de ConfidenceClub

Thanks for the fantastic review! We're so happy to hear that our products have worked for you 😊

Noté 2 sur 5 étoiles

Reliable products, but delivery service is unacceptable

I order nappies from ConfidenceClub for my son Elliot, who has severe autism and is unable to use the toilet. While the products themselves are good and customer service is polite and helpful, the delivery service they use (Evri) is a huge letdown.

Two orders in a row have failed to be delivered. Each time, replacements had to be sent—but again, they were sent via Evri, and this time the replacement has also gone missing. I’m now left without essential supplies for my son, and I’m incredibly frustrated.

This isn’t just an inconvenience—it has a real impact on our daily life. Until they stop using such an unreliable courier, I won’t be ordering from ConfidenceClub again, which is a real shame.

10 juillet 2025
Avis spontané
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Réponse de ConfidenceClub

Hi there,
Thanks so much for taking the time to share your experience—and we're truly sorry to hear about the delivery issues you’ve encountered. It’s completely understandable that repeated delays and missing parcels are not just frustrating but disruptive, especially when it comes to essential products for your son.

We’re incredibly sorry that we’ve let you down, and we completely agree—reliable delivery is non-negotiable. Your feedback is being escalated internally.

In the meantime, can you contact our Customer Support team directly to make sure you’re not left without the supplies you need. We can also explore alternative delivery arrangements where possible.

Please know that we’re taking this seriously. You and Elliot deserve better, and we’re committed to finding a solution.

Romina,
Marketing.

Noté 5 sur 5 étoiles

Excellent

Super fast delivery, website easy to navigate, kept informed of the progress from start to finish. Overall, excellent!

8 juillet 2025
Avis spontané
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Réponse de ConfidenceClub

Thanks for the fantastic review!

Noté 3 sur 5 étoiles

The jury is out

The jury is out on whether these are up to the standard of those I’ve been using. Initially I’m not convinced but as I’ve got hundreds of them now, I’ll persevere and see how we go.

24 juin 2025
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Réponse de ConfidenceClub

Hey there, Thanks for giving us a go — we totally get that switching products can take a bit of getting used to. If you find they’re not quite right, just a reminder: our 100% Money-Back Guarantee has you covered. You can swap, refund, or try another option — no stress, no extra cost. We're here to help you find the perfect fit!

Noté 5 sur 5 étoiles

LIFESAVERS!

The Confidence Club has proven to be a lifesaver for me, ever since my surgery, especially close to surgery and immediately after when I was having the most trouble. Always delivered discreetly in record time, their products are high quality, rivalling those of better known brands. Add to that, that their prices are very reasonable, again compared to well known brands, and I won't go anywhere else. Can't praise Confidence Club enough!

16 juin 2025
Avis spontané
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Réponse de ConfidenceClub

Wow — thank you! We’re so glad we could be there for you when you needed it most. That stretch after surgery isn’t easy, and hearing that our products gave you comfort (and arrived fast and discreet!) means everything.

We work hard to keep quality high and prices fair, so it’s amazing to know it’s making a real difference for you. Thanks for putting your trust in us.

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