Continental Credit Avis 95

TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I have been with Continental Credit for a few yrs and it has been great I had bad credit and I finished with amazing credit. I had A few team members help me. When I had questions. But the main custom... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I would like to give Kenyatta a HUGE Thank You for her great customer service skills and for her knowledge of the portal. She was able to answer every one of my questions with ease. Her personality... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The representative was very patient and friendly. He went over everything on my report to make sure I understood everything. He actually gave me some valuable advice regarding some issues with the lat... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I started working with Continental Credit in December of 2022 and it is now February 28, 2023. Given my credit profile (after messing up my credit listening to a credit consolidation company), Contine... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service de conseil en crédit

À propos de Continental Credit

Écrit par l'entreprise

With over 15 years of experience, Continental Credit is a credit restoration firm that helps you achieve your goals by improving your credit score.   

Ongoing credit guidance 

Don’t settle for credit repair companies that only submit credit investigations to help fix your Payment History. Unlike our competitors, Continental Credit provides ongoing coaching from an entirely U.S. located team on how to get the most out of every category of your credit report. The result? More opportunities to help get your score up faster. 

Cutting-edge financial technology 

We launch powerful investigations applying the Fair Credit Reporting Act using proven tactics to remove outdated and incorrect items from your credit report. Our user-friendly client portal & dashboard provide transparency on ongoing work by pulling report summaries & credit scores from the three major credit bureaus for our clients to access.  

Goal-based credit restoration 

Most people repair their credit because they are looking to obtain a goal. Working with loan professionals around the country, we tailor our program based off where you are and where you are aiming to be.  


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

95 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Cancellation experience

Credit services provided were fine. The only way to term Continental Credit services in the agreement that I signed was by US Mail which by itself is suspicious in this day and age. Continental Credit agrees that they received by written cancelation in January of 2023 but claims that during one of the calls they initiated to save the account I agreed to extend. Although they say the call was recorded they won't give it to me unless we go to Arbitration.

27 décembre 2023
Avis spontané
Noté 1 sur 5 étoiles

Watch out Continental Credit isn't Continental Credit Control.

Continental Credit is a Colorado based company. Not the same as "CONTINENTAL CREDIT CONTROL" based in California.

Continental Credit is bad I've been paying ~$90 each month since Sept 2022 they promise to erase my debts. Today Jul 05 2023 is the fourth time I've tried to cancel their service. They have done nothing to fix my account.

In fact I was paying another service ½ as much, which was doing a great job accepting my payments to pay off two negative debts. Continental Credit told me that the other service is making my credit worse. Continental told me to cancel the other company and soon my debts will be erased with Continental Credit's services. That was back in Feburary and still nothing has changed.

Transunion, Experian and Equifax have sent letters to me regarding a third party claiming to have permission to work on my credit reports, but that the third party is doing suspicious illegal stuff with my accounts.

I'm not going to listen to Continental's lies anymore. They insist on talking to me on the phone, which is how they manipulate me to continue paying them.

The website portal doesn't show anything of importance nor do they have a cancellation section. On the telephone is the only method they use in order to keep saying they have been doing great progress with my debts, but they never show any proof and it doesn't reflect on my credit reports.

To make them stop taking my money I had to cancel my bank account and open a new one. I clearly feel this company is another scam and should be investigated and they should refund every single penny that I've paid them.

THE FBI AND BBB SHOULD INVESTIGATE CONTINENTAL CREDIT AND SHUT THEM DOWN. I've recently seen 100's of complaints online about this business that is SCAMMING AMERICANS OUT OF THEIR MONEY.

5 juillet 2023
Avis spontané
Noté 5 sur 5 étoiles

Give her five gold stars

Give her five gold stars . She was very helpful.

12 juin 2023
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Réponse de Continental Credit

Thank you so much for writing this! I will definitely let her know! - Mya Sanchez, Customer Satisfaction Manager

Noté 5 sur 5 étoiles

This company got a lot taken off my…

This company got a lot taken off my credit in time for me to purchase my first house.

5 juin 2023
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Réponse de Continental Credit

Oh my gosh this is amazing!! Congratulations!!! Send us a picture in front of it so we can put it on our wall of success stories :) - Mya Sanchez, Customer Satisfaction Manager

Noté 5 sur 5 étoiles
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Réponse de Continental Credit

I am so happy to hear this! Lexi is a great rep and I am glad you got the chance to work with her. - Mya Sanchez, Customer Satisfaction Manager

Noté 5 sur 5 étoiles

Extremely Helpful…

Ashley was extremely helpful and answered all my questions. She put me at ease and made me feel valued as a customer and person. I appreciate her making this process easy.

7 juin 2023
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Réponse de Continental Credit

I am so glad she made this experience a great one for you! It is one of our ultimate goals to make sure you feel exactly that - especially with credit being the tough topic that it is. Thank you so much! - Mya Sanchez, Customer Satisfaction Manager

Noté 5 sur 5 étoiles

Was very pleased with REAL results

Was very pleased with REAL results. I got into the program last month and they were able to take off over 4 items in a month. If you need a credit repair company I would HIGHLY RECOMMEND! Staff is very wonderful.

26 mai 2023
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Réponse de Continental Credit

Yay! Thank you! I am so glad we have been able to help you out that much in such a short amount of time!! Your file looks awesome and I cannot wait to see what the next month will bring. Our people are awesome and make sure they do everything they can to give you a good experience! - Mya Sanchez, Customer Satisfaction Manager

Noté 3 sur 5 étoiles

Great service

This is my first time using a company like this. I can say that every one that has been working on my case is and has been very helpful not to mention very personal. I do like that they have a number that you can call and actually speak with someone and it's not an answering service that takes you round and round before you get to actually speak with a person.
Yes I would recommend continental credit to anyone in need of there services.

25 mai 2023
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Réponse de Continental Credit

Thank you!! We thought A LOT about how we would feel as a client if we weren't able to get in touch with an actual person, so I am super happy to see that it is paying off! - Mya Sanchez, Customer Satisfaction Manager

Noté 5 sur 5 étoiles

The people were very helpful and quick…

The people were very helpful and quick to get all my information and get everything done. I had my money in about 20 minutes. Very professional.

8 décembre 2022
Avis spontané
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Réponse de Continental Credit

One thing that makes us different from other companies are our people! Our culture here is very important and we want to make sure our clients feel it as well! Thank you for the feedback! - Mya Sanchez, Customer Satisfaction Manager

Noté 5 sur 5 étoiles

Mikel was patient & kind & clear on my…

Mikel was patient & kind & clear on my questions.

22 mai 2023
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Réponse de Continental Credit

I am so glad he was able to give you a good experience! I will make sure he knows about this! - Mya Sanchez, Customer Satisfaction Manager

Noté 5 sur 5 étoiles

Great experience and helpful to move up…

Great experience and helpful to move up with my credit score

19 mai 2023
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Réponse de Continental Credit

So glad you had a great experience! Looking forward to see where this journey takes you, thank you for the feedback! - Mya Sanchez, Customer Satisfaction Manager

Noté 5 sur 5 étoiles
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Réponse de Continental Credit

Thank you for this wonderful feedback! - Mya Sanchez, Customer Satisfaction Manager

Noté 5 sur 5 étoiles

very helpful

customer service was great very friendly if you need a loan would recommend

17 mai 2023
Avis spontané
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Réponse de Continental Credit

Happy to hear you had a great experience with us! Thank you for the feedback and taking the time to write this! - Mya Sanchez, Customer Satisfaction Manager

Noté 5 sur 5 étoiles

Ashley was extremely helpful

Ashley was extremely helpful, polite, and listened and understood the problem very well. Excellent customer service all the way around!

17 mai 2023
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Réponse de Continental Credit

I will make sure Ashley gets recognized for her good work! Thank you for this feedback, our clients are what makes us great! - Mya Sanchez, Customer Satisfaction Manager

Noté 5 sur 5 étoiles

GREAT Customer Service Experience

I would like to give Kenyatta a HUGE Thank You for her great customer service skills and for her knowledge of the portal. She was able to answer every one of my questions with ease. Her personality was VERY delightful. I would recommend any and every one to contact her. I enjoyed my experience with her. Continue to SHINE Kenyatta. (Hopefully I spelled her name correctly LOLLL)

16 mai 2023
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Réponse de Continental Credit

Wow!! What an awesome review!! This is going right over to her. Thank you so much for taking the time out of your day to write this. We have the best clients! - Mya Sanchez, Customer Satisfaction Manager

Noté 5 sur 5 étoiles

He was very helpful

He was very helpful, explaining what was going on at this point and what was going to happen

12 mai 2023
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Réponse de Continental Credit

Very happy he was able to help make a game plan for you and easily explain what we are doing to help! - Mya Sanchez, Customer Satisfaction Manager

Noté 5 sur 5 étoiles

Very happy customer

The communication is awesome. Very friendly and helpful! I will definitely recommend to anyone I know in need!

11 mai 2023
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Réponse de Continental Credit

This is great to hear! So glad that our rep was able to get you all the info you needed, at the end of the day we want to make sure that we aren't JUST a robot on the other end of the phone, but somebody that can really understand and care what is happening. - Mya Sanchez, Customer Satisfaction Manager

Noté 5 sur 5 étoiles

Great service and result's

Great customer service, and I am seeing excellent progress with my credit score.

9 mai 2023
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Réponse de Continental Credit

Your file looks great! Happy that our rep was able to give you a great experience! - Mya Sanchez, Customer Satisfaction Manager

Noté 1 sur 5 étoiles

Fraudulent and scam, stay away

When my wife and I Joined in 2020, they promised me my credit would fix within 12-18 months. Unfortunately, they won’t keep their word. They respond very fast when we call, and also have delightful talk, it's a trap, when you ask about anything, we will be fixed within a couple of months but this never happened. This company is fraudulent, and you can see your credit scores high on their credit report. But they are doing some tricky ways to show all these increases when you approach a bank for a loan, the real report will be completely different. Because these people doing fraud on your credit report and it shows a high score. For almost 30 months they loot $5050 but never fixed my actual issue. Please stay away from these frauds. They rip you, it's a real friend request. See my current score screenshot.

22 avril 2022
Avis spontané
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Réponse de Continental Credit

Thank you for your feedback! I apologize that you had that experience with us but I am happy that we were able to rectify this for you and continue with our relationship. - Mya Sanchez, Customer Satisfaction Manager

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