I sent a bouquet to my admin for Admin Week, and She never received it. I have emailed and called, trying to get my money back, but no one will respond. DO NOT USE THIS COMPANY. The bouquet I sent was... Voir plus
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I sent a bouquet to my admin for Admin Week, and She never received it. I have emailed and called, trying to get my money back, but no one will respond. DO NOT USE THIS COMPANY. The bouquet I sent was... Voir plus
L'entreprise a répondu
I received a bouquet of sugar-free chocolate chip cookies. The presentation was fabulous and I've enjoyed the cookies I ate. I've had better tasting sugar-free cookies and these were maybe a little... Voir plus
My mom just loves your cookie bouquets <3 She's always really excited when I give it to her. And I totally get it, because your cookies taste great. My favorite cookies are peanut butter cookies. They... Voir plus
Do not use this company for hospital deliveries. We paid 40$ extra to get them to a child at MD Anderson. Supposedly the cookies were delivered to a name we don’t know. There was no picture of drop o... Voir plus
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My family loved the bouquet. Cookies tasted good and well decorated.
Like that you have a variety of flavors and many cookies in one bouquet for a larger office or so that people can have more than one.
The cookies were pretty good, I prefer soft chewy cookies, but the selection was awesome. It is a little expensive especially with shipping. But overall it was nice!
First time experience was made pleasant by the patience of Christian. Byers Porsche, there in Columbus, were very appreciative.
Thanks for helping me put together both special orders!
I have gotten a few Cookie Bouquets in the past. All of them have been excellent. But this last one was terrible. I ordered a 7 cookie bouquet for a friends birthday. I saw in the image that I picked that there were 7 cookies and that’s why I picked one. The box it came in was too big. It had more empty slots than cookies. It was embarrassing to give. I had to open it up and put in my own tissue paper to fill the gaps. It was not as pictured. Was there no other container or box these could have gone in that it didn’t look so bare? It’s a shame too cause this is my go to quick gift idea for people. Might have to rethink before I buy next time since the money I spent this time was definitely not worth it.
Everyone I spoke with was friendly and so helpful! Christian was superb and got our order to its very special recipients the next day! I cannot wait to use this company again!!
I was very happy with the delivery & my Mom was very happy with the cookies.
Ordered just a few days before a birthday gift, out of state and it delivered in time, and the cookies were fresh and delicious according to my brother-in-law
Kelly was professional and kind.it to hear how excited my nephew will be when he receives his Happy face Popcorn sampler pack.
All the products look so great.
My mother loved her bouquet and said the cookies were delicious.
My Mother absolutely loved them and we were not charged an arm and a leg to get them to her before mothers day!!!
It did not arrive on time nor did it look like the picture.
They left cookie bouquet, which is highly perishable in FL weather, on the recipient's porch. They were out of town so they didn't get it. The delivery confirmation said "no signature was requested". That was not an option at purchase that I saw. Why didn't they call / text the person to advise delivery and get alternate instructions like take to neighbor. It's food after all. I was very disappointed with this level of service and carelessness.

Réponse de Cookiebouquet
I sent this for my friends birthday, she said it was kind of dry.
Delivered as advertised. Very easy to use and very good quality product. I will do it again with no reservations
Thanks for getting the gift to where it needed to be in time
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