I sent a bouquet to my admin for Admin Week, and She never received it. I have emailed and called, trying to get my money back, but no one will respond. DO NOT USE THIS COMPANY. The bouquet I sent was... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
I received a bouquet of sugar-free chocolate chip cookies. The presentation was fabulous and I've enjoyed the cookies I ate. I've had better tasting sugar-free cookies and these were maybe a little... Voir plus
My mom just loves your cookie bouquets <3 She's always really excited when I give it to her. And I totally get it, because your cookies taste great. My favorite cookies are peanut butter cookies. They... Voir plus
Do not use this company for hospital deliveries. We paid 40$ extra to get them to a child at MD Anderson. Supposedly the cookies were delivered to a name we don’t know. There was no picture of drop o... Voir plus
2,5
Bas
952 avis
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They looked just like the picture so…
They looked just like the picture so cute! Loved them.
15 mai 2018
Avis spontané
Excellent job and they called to make…
Excellent job and they called to make sure the recipient was still at the hospital and as it turned out they were not so they re-routed to their home address. I was very impressed with the customer service and the quality of the product. Thank you!
Highly recommend!
15 mai 2018
Avis spontané
Efficient and friendly from start to…
Efficient and friendly from start to finish... they even called to make sure I meant to send my bouquet to myself...if I was awarding an NPS score, I would select 9-10.
Keep up the good work!
14 mai 2018
Avis spontané
Mother's Day gift
The cookie bouquet I ordered for my mom was a perfect and beautiful gift for Mother's Day! She said the cookies were delicious!
14 mai 2018
Avis spontané
Waste of Money
The cookies were not good at all...The appearance was ok but made with cheap products...I wanted something different than our usual (chocolate strawberries or Nothing Bundt cakes) but when they arrived I had to sample one to make sure my guests would enjoy and to my surprise all of them were not good so I gave it away....hard and no flavor...packages cookies would have been better
14 mai 2018
Avis spontané
Réponse de Cookiebouquet
Renee,
I am sorry to hear that you felt that way. All of our bouquets are hand made fresh to order. We do have to bake the cookies a little longer so that they will stay on the stick. Thank you for the feedback and please let us know if there is anything else we can do for you.
Thank you,
Easy online ordering and arrived faster…
Easy online ordering and arrived faster than I thought they would. Cookie bouquet gift was a hit! :-)
14 mai 2018
Avis spontané
The bouquet looked very pretty..but
The bouquet looked very pretty, much like the picture. Why I still rated it 3 stars, well, the cookies are good to look at, they are not very good tasting.
12 mai 2018
Avis spontané
Great gift for my 85 year old mother!
11 mai 2018
Avis spontané
First time customer
First time customer, great results, thanks Cookie Bouquets
11 mai 2018
Avis spontané
Cookies were WONDERFUL !!
Cookies were WONDERFUL !!! Gentleman that took the order exchanged cookies to make them a special gift !! So helpful ...
11 mai 2018
Avis spontané
Great experience
Great experience. Cookies arrived on time and recipient loved them.
11 mai 2018
Avis spontané
The bouquets were gorgeous and the…
The bouquets were gorgeous and the cookies were delicious!
10 mai 2018
Avis spontané
Cookies good but very expensive with…
Cookies good but very expensive with shippi
Ng
10 mai 2018
Avis spontané
sento to our customer and they loved…
sento to our customer and they loved them
8 mai 2018
Avis spontané
Logo cookies were a BIG hit!
7 mai 2018
Avis spontané
cookies arrived exactly on time and…
cookies arrived exactly on time and recipient stated they were delicious. will order from you again.
3 mai 2018
Avis spontané
I ordered 2 doz
I ordered 2 doz. cookies to be delivered as a get well gift to an out of state friend. Instead the cookies were delivered to me. This happened on a Saturday so nothing I could do until Monday. I decided to go ahead and keep the cookies for my family and so thankful I did because they were rock hard and tasted stale after soaking them in milk for 10 minutes to even be able to try them. This was the case for every flavor. Monday morning I called and was very polite as I started to explain the situation. However the lady I spoke with was immediately defensive and rude and implied I was a liar. When I continued to try to speak she would talk over me and stated the shipping mistake had to be my fault as well as I must have made a mistake with my online order. After only about a 5 minute call it became obvious customer satisfaction wasn't important so I apologized for bothering her and hung up. I was so shocked for being treated so poorly. If I was a business owner I would want to know if a product was shipped that was absolutely awful. Anyway I am stuck with the loss of over $50.00, cookies that no one in my family could eat and still needing a gift. I truly hope my experience was an isolated one.
2 mai 2018
Always a great product
Always a great product. Friends, family and corporate customers always enjoy!
1 mai 2018
Avis spontané
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