Hmmm, I am very torn here (no pun intended). It is a good quality product, and I don't want to take away from that, but I would say only effective for mild to moderate itching. For severe itching like... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I had some problems with my delivery and Cosi Care couldn't have been more helpful. They kept me really well informed and sent replacements as soon as they could using a different delivery firm. I... Voir plus
I know from experience how frustrating and painful eczema flare ups can be and how I want to find pain free/steroid free options for my child. Which is why I bought this for my son as he suffers on... Voir plus
Wasn't sure about it for that price, but a one off purchase to solve a huge sensory and skin issue? Worth every penny. It feels like an investment in healthier skin and less shame around itching and s... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Fournisseur de produits de beauté
- aussi dans
- Boutique de santé et beauté
- Fournisseur d'équpement médical
- Groupe médical
- Industrie cosmétique
- Magasin de produits de beauté
Écrit par l'entreprise
Cosi Care is the words first to create safe scratching medical devices for itchy skin. A family business that started after the founder, Lauren, watched her little brother Rhys live with chronic eczema for over 20 years. The devices combine cold, massage and distraction from the mind and hands, to offer relief without the damage of scratching with fingernails. Less cuts, infections and scarring, with relief that works!
Coordonnées de contact
Royaume-Uni
- cosi-care.com
4,1
Bien
149 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 85 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Bought for my2 adult children
Bought for my2 adult children, they report they like the stars, one states after the shower is good as they itch most then. Both didn’t express much about the scratch ball.
12 juin 2026
Avis spontané
Réponse de cosi-care.com
Thank you so much for taking the time to leave a review.
We're delighted to hear that both of your adult children are enjoying their Scratch Stars. It's particularly lovely to hear that one of them finds it helpful after a shower as many people find itching can be especially intense at that time.
Thank you also for sharing your feedback on the Bumpy Ball. We know that everyone's preferences are different and some customers naturally gravitate towards certain products more than others depending on the type of itch relief they're looking for.
We really appreciate you choosing Cosi Care and taking the time to share your family's experience.
Warm regards,
The Cosi Care Team 💚
Good experience
Came promptly and simple to use. Customer services has been helpful with my enquiry.
12 juin 2026
Avis spontané
Réponse de cosi-care.com
Thank you so much for your review.
We're delighted to hear that your order arrived promptly and that you found the products simple to use.
It's also wonderful to hear that our customer service team was able to help with your enquiry. As a small family business providing helpful and supportive customer care is incredibly important to us.
Thank you again for taking the time to share your experience and for supporting Cosi Care.
Warm regards,
The Cosi Care Team 💚
My husband has suffered from very bad…
My husband has suffered from very bad psoriasis for at least 10 years from gis head to his toes , he has scratched him self until it bleeds and then comes infected. Loads of creams, oils and medications never stopped that itching so could never heal until this scratch star , we thought another thing we will buy and probably not work but to our surprise him using it for a week things started to heal and now just a few weeks later its 80% better and improving every day 😀. He takes his star everywhere and if he does forget it he struggles .its his new best friend . If you suffer with psoriasis or eczema please take the plunge and try the star you will be amazed 👏 outstanding customer care 5 🌟
6 avril 2026
Avis spontané
Réponse de cosi-care.com
Wow, thank you so much for taking the time to share this.
Reading stories like yours is exactly why Cosi Care exists. We're absolutely delighted to hear that your husband has found such significant relief after struggling with psoriasis for so many years.
We know how exhausting and frustrating the itch-scratch cycle can be especially when you've tried countless creams, oils and treatments without success. Hearing that his skin is healing and that he's now carrying his Scratch Star everywhere genuinely means the world to us.
Thank you also for your incredibly kind words about our customer care. As a small family business feedback like this makes all the hard work worthwhile.
We wish your husband continued healing and comfort and we're so grateful you've chosen to be part of the Cosi Care family 💚
The Cosi Care Team
My daughter gets terrible eczema flare…
My daughter gets terrible eczema flare ups and very sore eyes. We have ice packs and mini fans, all sorts at home for her. I saw this and thought it was expensive, but I wanted to try it since it was medically tested, therefore I didn't have to be worried about it hurting her eyes/skin. I bought the star and the ball roller and she says they are great. We keep them in the fridge and she adds her creams to them and rolls them onto her. The price it worth it 100% to see the relief. When shes bad she lays down and I roll it on her and ot helps her relax when she is having a flare up to relax her. I would.buy this again and recommend it 100%
5 juin 2026
Avis spontané
Réponse de cosi-care.com
Thank you so much for taking the time to leave such a thoughtful review.
Reading stories like yours means the world to us. We know how difficult eczema flare ups can be especially when they affect sensitive areas like the eyes so hearing that the Scratch Star and Roller are helping provide your daughter with comfort and relief is incredibly special.
We love that you've found your own routine by keeping them in the fridge and using them alongside her creams. Knowing that the products help her relax during flare ups and give you a way to comfort her is exactly why we created them.
Thank you again for your support, recommendation, and for trusting us to be part of your daughter's eczema journey. Wishing her continued comfort and relief 💚
The Cosi Care Team
The cosi care scratch star has helped…
The cosi care scratch star has helped me so much with my eczema. I am very bad with scratching but the scratch star gives the feeling of me scratching while also cooling my skin down, it’s amazing!! 5 stars x
4 juin 2026
Avis spontané
Réponse de cosi-care.com
Thank you so much for your wonderful review!
We're delighted to hear that the Scratch Star has helped you. Knowing that it provides that satisfying scratch sensation while also helping cool and soothe your skin is exactly what we hoped to achieve when we created it.
Thank you for your support and for taking the time to share your experience. Reviews like yours mean so much to our small team 💚
The Cosi Care Team
I ordered the Essential Scratch System…
I ordered the Essential Scratch System - Lilac Snow. These were bought for myself. There was an issue with part of my order, communication was excellent and the issue was resolved very quickly.
I am very happy with my order. They are helping me loads 💜
22 mai 2026
Avis spontané
Réponse de cosi-care.com
Thank you so much for taking the time to leave this review 💜
We're delighted to hear that you're happy with your Essential Scratch System and that it's helping to provide relief.
I'm also really pleased we were able to resolve the issue with your order quickly and that our team could keep you updated throughout. We always strive to provide the best possible customer service so your kind words mean a great deal to us.
Thank you again for your support and we hope your Cosi Care products continue to bring you comfort for many years to come.
Warm regards,
Cosi Care Team
I have been blown away by how helpful…
I have been blown away by how helpful and kind customer service has been. My mum brought a product for herself but I emailed asking for advice and Abi helped us choose the right product. My mum has said its helped her skin so much.
20 mai 2026
Avis spontané
Réponse de cosi-care.com
Thank you so much for your wonderful review.
It means so much to hear that you felt supported by our customer service team. We know how challenging itchy skin conditions can be and we're always happy to help customers find the product that best suits their needs.
I'm especially pleased to hear that your mum has found relief and that the product is helping her skin. Knowing we've made a positive difference is exactly why we do what we do.
Thank you again for your kind words and for choosing Cosi Care. We truly appreciate your support.
Warm regards,
Cosi Care Team
I love the star ⭐
I love the star, mainly for my eczema as when I scratch I break skin and bruise. But with the cool satisfying scratch from the star my skin is safe!
1 juin 2026
Avis spontané
Réponse de cosi-care.com
Thank you so much for your lovely review Megan ⭐
We're so happy to hear that you're loving your Scratch Star and most importantly that it's helping you manage the urge to scratch without causing damage to your skin.
Protecting the skin whilst still providing that satisfying scratch sensation is exactly what we designed it for so it means the world to hear it's making a difference for your eczema.
Thank you for taking the time to share your experience and for supporting our small business ❤️
The Cosi Care Team
Easy everythinggg
Easy finding the website, easy purchasing, quick delivery, easy using. Thank you for this product. It is the first that has help me change my neural pathways in my habits when scratching. I always think of "where's my star" before tearing up my skin. Thank you, thank you, thank you. Truly. From the bottom of my heart.
26 mai 2026
Avis spontané
Réponse de cosi-care.com
Hey Veronica,
This honestly means the world to us 🤍
Reading that you now think “where’s my star?” before scratching is exactly why Cosi Care was created. Helping people break those painful scratching cycles and protect their skin is so important to us.
Thank you so much for your incredibly kind words and support. We’re so happy the products have helped bring you some relief ✨
Warm regards,
The Cosi Care Team
Their products are truly amazing and…
Their products are truly amazing and have really helped myself with my eczema.
Scratch star has really helped soothe and manage my flare ups.
Customer service is also fantastic and they respond quickly and kindly. I’ve already order twice with them and will definitely be ordering more in the future!
24 mai 2026
Avis spontané
Réponse de cosi-care.com
Hey Kimberly,
Thank you so much for your wonderful review 🤍
We’re so happy to hear our products have helped soothe and manage your eczema flare ups and that the Scratch Star has brought you some relief.
Your kind words about our customer service also mean so much to our small team. Thank you again for your continued support and for ordering with us more than once it truly means the world to us.
Warm regards,
The Cosi Care Team
I got the finger scratching kit
I got the finger scratching kit. It works so well. The little rolly thing is easy to change between the textured and smooth versions, and it stands up to being my kid's backpack all day. I saw a noticeable improvement in her excema within a couple of days because the product let her "scratch" without tearing her skin up with her nails. Totally worth the price, definitely recommend.
16 mars 2026
Avis spontané
Réponse de cosi-care.com
Hey Amber
Thank you so much for your wonderful review 🤍
We’re so happy to hear the Finger Scratch Kit has helped your daughter so much especially in reducing the damage caused by scratching. Knowing she can still get that scratching relief without hurting her skin is exactly why we created our products.
We’re also really pleased to hear it’s held up so well to everyday life in her backpack too! Thank you again for your support and recommendation ✨
Warm regards,
The Cosi Care Team
So far so good!
I was a bit doubtful as to how effective these products would be. I’ve suffered with eczema flare ups my whole life and have tried many different things to help my skin. However, I have now been using the scratch star for 3 months and have been pleasantly surprised with the outcomes! Not only does the coolness soothe my skin and reduce itchiness, but it’s helping me be more conscious when I feel the need to scratch. Now when I experience symptoms I go straight to the fridge instead of scratching. My skin is definitely feeling less attacked. I do still have problems with scratching subconsciously while asleep but I feel like this product helps calm my skin before bed which will hopefully mean I am less irritated overnight. Aside from the product, the customer service is amazing and I have felt well looked after as a customer.
25 mai 2026
Avis spontané
Réponse de cosi-care.com
Hey Robyn,
Thank you so much for taking the time to share such a thoughtful review 🤍
We’re so pleased to hear the Scratch Star has helped soothe your skin and become part of your routine when flare-ups happen.
We completely understand how difficult subconscious night scratching can be but we’re really happy to hear it’s helping calm your skin before bed and making your skin feel less attacked overall.
Thank you again for your kind words about our customer service too it truly means so much to our team ✨
Warm regards,
The Cosi Care Team
My 5 year old scratches until she bleeds
My 5 year old scratches until she bleeds, I’m so thankful for this tool!!! Although it had taken her sometime to reach for it before using her nails to scratch but definitely can tell a difference in her skin when she uses it. She doesn’t flare up using the start to scratch like she does scratching with her nails. She loves the roller ball for her extra itchy spots! I have definitely been telling anyone who will listen about this product. I know it’s pricey but to see my daughter get relief from this product makes it worth it to me!!
16 mars 2026
Avis spontané
Réponse de cosi-care.com
Hey Angela,
Thank you so much for sharing this 🤍
We’re so sorry your little girl has struggled so badly with scratching but hearing that our products are helping reduce the damage to her skin truly means the world to us. We completely understand it can take time to build new habits especially for children so it’s wonderful to hear you’re already noticing a difference when she reaches for the Star instead of her nails.
Thank you again for your support and trust in our products it genuinely means so much to our small team. 🤍
Warm regards,
The Cosi Care Team
I bought the bumpy ball finger scratch…
I bought the bumpy ball finger scratch system and I really like it. I normally have ugly fingers cos I scratch and the palms of my hands are also bad but using the ball has helped so much and I haven’t needed steroid cream since I started. I was sceptical but interested,then i got the ball and it’s so good.it stops me tearing my own skin off.we got the scratch star for my mum and she swears by it. I recommend this product.
6 mars 2026
Avis spontané
Réponse de cosi-care.com
Hey!
Thank you so much for your wonderful review 🤍
Hearing that the Bumpy Ball has helped your hands and fingers so much truly means the world to us especially knowing it’s helped reduce the urge to scratch and damage your skin. We know how difficult and painful that cycle can be.
Thank you again for your support and recommendation.
Warm regards,
The Cosi Care Team
Highly recommended
I purchased the complete scratch system and I have to say, these products are amazing! I’ve struggled with excema and sensitive skin my whole life, I’ve tried every medical cream, gel, whatever you can think of and nothing has ever helped but using the scratch star, scratch attack roller and bumpy ball has given me so much relief since I bought it! I highly recommend this item, I was a bit hesitant at first due to the price but buying these items is the best decision I’ve ever made. I haven’t had a single infection since buying them in April. Even the delivery came quicker than expected. Thank you for making such an amazing product!
1 avril 2026
Avis spontané
Réponse de cosi-care.com
Hey
Thank you so much for your incredibly kind review!
We’re so pleased to hear the Complete Scratch System has brought you so much relief after such a long journey with eczema and sensitive skin. Knowing our products have helped reduce scratching and even prevented infections since April truly means the world to us.
Thank you again for your support recommendation and lovely words ✨
Warm regards,
The Cosi Care Team
The staff at cosy-care do what they say…
The staff at cosy-care do what they say I didn’t get the promotion offer as I messed it up sent a email they responded straight away and refunded the offer to my account the head massager works a treat saved me from pure hell it’s a great bit of kit will be buying more items from the brilliant cosy-care team
5 mai 2026
Avis spontané
Réponse de cosi-care.com
Hey Peter.
Thank you so much for your lovely review 🤍
We’re so pleased we could get the promotion sorted for you quickly and even happier to hear the scalp massager has brought you some relief and helped you through such a difficult time.
Your kind words truly mean so much to our team we can’t wait to welcome you back again soon!
Warm regards,
The Cosi Care Team
This company care and understand
My 5 yr old suffers really really bad with extreme eczema and this product is a god send!! It’s helped her so so much! It’s worth the cost and so much more! It stops my daughter scratching and clawing at her skin to the point it’s bleeding and raw!! I would buy this over and over again it makes such a difference it really does!! There’s hardly any products that help my daughter but this company understand the suffering and have made something that helps. Thank you for making your products and I will be buying from you again!!! I 100% recommend all their products!!
23 mai 2026
Avis spontané
Réponse de cosi-care.com
Hi Sabrina,
Thank you so much for your incredibly kind words 🤍
Reading reviews like this truly means the world to us. We’re so sorry your daughter has suffered so badly with her eczema but we are beyond grateful to hear our products have helped bring her some relief and comfort.
Cosi Care was created from personal experience with the emotional and physical toll of chronic itching so hearing that you feel understood by our company means more than we can say.
Thank you again for your support recommendation and trust in us it genuinely means everything to our small team. 🤍
Warm regards,
The Cosi Care Team
Life changing
The scratch star is life changing. It mimics almost perfectly the sensation of scratching and leaves no erythema.
The bumpy ball is perfect for carrying in your bag for when your hands get hot and itchy out in public.
With these products I can keep my eczema under control.
25 mai 2026
Avis spontané
Réponse de cosi-care.com
Hi,
Thank you so much for your amazing review 🤍
Hearing that the Scratch Star has been life changing for you truly means the world to us. We’re also so pleased to hear the Bumpy Ball has been helpful for those itchy moments whilst out and about.
Knowing our products are helping you keep your eczema under control is exactly why we created Cosi Care so thank you for sharing your experience with us. ✨
Warm regards,
The Cosi Care Team
I bought the bundle and on the whole I…
I bought the bundle and on the whole I would say they are a good investment - expensive but it has made a difference to my daughter scratching. The only negative and I knew it was going to happen as soon as I saw the Star was that my daughter started scraping the casing on her eczema within minutes of using it. Now she is using the scratch ball more as that doesn't have a harder casing she can use to scratch with
15 mai 2026
Avis spontané
Réponse de cosi-care.com
Hi,
Thank you so much for taking the time to share your feedback. We’re really pleased to hear that the bundle has helped make a difference to your daughter’s scratching overall. 🤍
We completely understand your concerns regarding the Scratch Star casing and we appreciate you sharing this with us. Every child’s scratching behaviours and sensory needs can be very different especially during flare-ups so feedback like this is incredibly valuable for our product development moving forward.
We’re glad to hear your daughter has found the Scratch Attack Roller more suitable and gentler for her needs. Many customers do find different products work better depending on the area affected and the type of scratching they are trying to redirect.
Thank you again for your honest feedback and for supporting Cosi Care.
Warm regards,
The Cosi Care Team
Unfortunately doesn't work for me
Unfortunately this is an expensive item which doesn't work for me. I've suffered with eczema for most of my life and struggle to stop myself scratching my hands and fingers. I had to spend double to get the smooth roller with case and the bumpy ball as it's not an option to buy just the bumpy ball with case. Neither options give me any relief. I don't like leaving negative reviews but I think potential buyers need to be aware this might not work for you. Editing this to 4 stars as the company have been in touch to refund me for my purchase which I do appreciate.
14 mai 2026
Avis spontané
Réponse de cosi-care.com
Hi,
Thank you for taking the time to update your review and we’re really grateful for your honest feedback.
We’re truly sorry to hear that the products did not provide the relief you had hoped for. We completely understand how difficult and exhausting long-term eczema on the hands and fingers can be especially when you are trying so hard to avoid scratching.
Our products are designed to offer a safer alternative to scratching with fingernails however we also recognise that eczema and itch responses are incredibly personal and unfortunately not every product will work the same for every individual.
Feedback like yours is genuinely valuable to us as we continue developing our products and bundle options moving forward.
Thank you again for giving Cosi Care a try and for sharing your experience so openly.
Warm regards,
The Cosi Care Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.