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Noté 3 sur 5 étoiles

Hmmm, I am very torn here (no pun intended). It is a good quality product, and I don't want to take away from that, but I would say only effective for mild to moderate itching. For severe itching like... Voir plus

Noté 5 sur 5 étoiles

I had some problems with my delivery and Cosi Care couldn't have been more helpful. They kept me really well informed and sent replacements as soon as they could using a different delivery firm. I... Voir plus

Noté 3 sur 5 étoiles

I know from experience how frustrating and painful eczema flare ups can be and how I want to find pain free/steroid free options for my child. Which is why I bought this for my son as he suffers on... Voir plus

Noté 5 sur 5 étoiles

Wasn't sure about it for that price, but a one off purchase to solve a huge sensory and skin issue? Worth every penny. It feels like an investment in healthier skin and less shame around itching and s... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur de produits de beauté
  2. aussi dans
  3. Boutique de santé et beauté
  4. Fournisseur d'équpement médical
  5. Groupe médical
  6. Industrie cosmétique
  7. Magasin de produits de beauté

Écrit par l'entreprise

Cosi Care is the words first to create safe scratching medical devices for itchy skin. A family business that started after the founder, Lauren, watched her little brother Rhys live with chronic eczema for over 20 years. The devices combine cold, massage and distraction from the mind and hands, to offer relief without the damage of scratching with fingernails. Less cuts, infections and scarring, with relief that works!


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4,1

Bien

TrustScore 4 sur 5

149 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 85 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,1

Tous les avis

(149)

134 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

I came across this company after…

I came across this company after suffering with CSU for two years - after a bit of deliberation I purchased the scratch star. It has been an incredible help for me, it’s well made and well thought through and very much eases the itch particularly at night. I keep it in the fridge and take it up to bed with me - it stays cold enough throughout the night to make a difference to my over heated skin. Sometimes I just hold it on the area where it feels itchy to cool it all down, then put a bit of cream on and gently rub over it with the star.
I’m very pleased that I bought it and would recommend it to others.

2 avril 2026
Avis spontané
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Réponse de cosi-care.com

Hi Sarah,

Thank you so much for taking the time to share your experience 🤍

We’re so pleased to hear the Scratch Star has brought you some comfort and relief from your CSU symptoms especially during the night when itching and overheating can feel so overwhelming.

Thank you again for your support and recommendation ✨

Warm regards,
The Cosi Care Team

Noté 5 sur 5 étoiles

Great spray works really fast I bought…

Great spray works really fast I bought another one for one of the children I care for. Would definitely recommend this product

8 mai 2026
Avis spontané
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Réponse de cosi-care.com

Hi,

Thank you so much for your lovely review 🤍

We’re so pleased to hear the spray worked quickly for you, and it means so much that you came back to purchase another one for a child you care for.

Thank you again for your support and recommendation ✨

Warm regards,
The Cosi Care Team

Noté 5 sur 5 étoiles

Really don't know how I've coped so…

Really don't know how I've coped so long without it.a game changer for those suffering with itchy skin conditions.

8 mai 2026
Avis spontané
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Réponse de cosi-care.com

Hey Riaz

Thank you so much for your lovely review 🤍

Hearing that our products have been a game changer for you truly means the world to us. We know just how exhausting and overwhelming living with constant itching can be so knowing we’ve helped bring you some relief is exactly why we do what we do.

Thank you again for your support ✨

Warm regards,
The Cosi Care Team

Noté 5 sur 5 étoiles

I ordered a roller for my 8 months old…

I ordered a roller for my 8 months old son with eczema and it’s really helps calm him down with the itching and helps a lot! Especially he usually have lot of scratches due to itching. It’s have reduced a lot. He often fall asleep to it now! Really massive difference.

13 mai 2026
Avis spontané
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Réponse de cosi-care.com

Hi Ameera,

Thank you so much for sharing this 🤍

We’re so happy to hear the roller has helped soothe your little boy and reduce the scratching on his skin. Knowing it’s helping calm him enough to even fall asleep to it truly means the world to us.

Thank you again for your support and for trusting us to be part of his comfort and care ✨

Warm regards,
The Cosi Care Team

Noté 1 sur 5 étoiles

Waste of money

I regret buying the Finger Scratch System. I held off for a while because it’s very expensive, but after years of severe eczema on my hands I gave in - and it’s honestly rubbish.

It doesn’t relieve itching at all and the bumpy roller makes zero difference. On top of that, it’s not even discreet - when rolling it makes enough noise that I wouldn’t want to use it in public/at work.

If it were cheaper, you might be able to overlook how ineffective it is, but at this price it’s not worth it and a waste of money in my opinion - sadly I wouldn’t recommend.

1 mai 2026
Avis spontané
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Réponse de cosi-care.com

Hi HKL,

Thank you for taking the time to share your feedback and we’re very sorry to hear that the Finger Scratch System did not meet your expectations.

We completely understand how frustrating and emotional living with severe eczema on the hands can be especially after trying so many different products over the years in search of relief. Our products are designed to provide a safer alternative to scratching with fingernails helping to reduce damage to delicate skin whilst still offering sensory relief however we also recognise that every individual’s skin, triggers, and scratching behaviours are very different and what works well for one person may not work the same for another.

In terms of pricing our products are developed using specialist materials and are manufactured in line with medical device standards including ISO 13485 certification and regulatory requirements. That said we truly appreciate that value is personal particularly when a product does not provide the experience you had hoped for.

We’re also sorry to hear the rolling sensation and sound did not feel suitable for your needs. Feedback like this is incredibly valuable to us as we continue to improve and develop our products.

If you would be open to it we would really appreciate the opportunity to speak with you directly and see if we can help further or recommend an alternative product that may suit your needs better. Please feel free to contact us at info@cosi-care.com

Warm regards,
The Cosi Care Team

Noté 3 sur 5 étoiles

Slightly disappointed in my scratch…

Slightly disappointed in my scratch tools. Having spent over £100 on the scratch star and roller ball.
My eczema flare was on my face and neck.
The roller is very cooling as stated but I found the star way to big for my areas.
After reading the reviews I was eager to try. Would be good if they did a smaller star.

1 mai 2026
Avis spontané
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Réponse de cosi-care.com

Hi,

Thank you for taking the time to share your feedback and we’re sorry to hear you were left feeling slightly disappointed.

We completely understand that flare-up locations can make a big difference when choosing which of our products feels most suitable. The Scratch Star was designed to cover larger surface areas and provide broader relief so we appreciate that for more delicate or smaller areas such as the face and neck it may have felt too large for your needs.

We’re really pleased to hear you found the roller cooling as intended and we truly value your feedback regarding a smaller Scratch Star option. Customer feedback plays a huge part in how we continue to develop and improve our products so suggestions like this are incredibly helpful to us.

Thank you again for giving our products a try and for taking the time to leave a review.

Warm regards,
The Cosi Care Team

Noté 5 sur 5 étoiles

Star shape and the round ball

I bought the star shape and the round ball for the granddaughter because she really suffers with her skin. So as far as I know she's really happy with them.
She loves them .

8 avril 2026
Avis spontané
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Réponse de cosi-care.com

Hey Robert,

Thank you so much for your lovely review!

We’re so pleased to hear your granddaughter is happy with her Scratch Star and the Scratch Attack Roller and even happier to hear she loves them. Knowing our products are helping bring her some comfort means so much to us!

Thank you again for your support.

Warm regards,
The Cosi Care Team

Noté 5 sur 5 étoiles

Excellent product

I was sceptical about this product , not least because I first saw it advertised on Facebook, which can be very untrustworthy, and also the scratch star is expensive. However, my eczema had become such an issue I decided to give it a go. I am VERY glad I did. Whilst I can’t claim that it is cured my eczema, of course it can’t do that as I have severe varicose eczema, it has certainly helped a great deal with the insistent and dramatic urges to scratch that lead to broken skin – it really does work, and it does give you the sensation of scratching without harming the skin. So after a couple of weeks use my eczema has definitely improved. I do recommend this product.

10 avril 2026
Avis spontané
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Réponse de cosi-care.com

Hey Sarah,

Thank you so much for taking the time to share your experience with the Scratch Star. It truly means a lot to hear how much of a difference it has made for you.

We’re really pleased to hear that it has helped reduce the urge to scratch and supported your skin in healing without further damage. As you mentioned whilst our products are not a cure for eczema they are designed to provide safer relief from itching and scratching urges so hearing feedback like this is incredibly rewarding for our team.

Thank you again for your honest and thoughtful review and for giving Cosi Care a chance. We’re so happy it has helped bring you some relief 🤍

Warm regards,
The Cosi Care Team

Noté 5 sur 5 étoiles

Amazing product & amazing company

I have a painful blood disorder and my pain medication causes constant itching. The condition makes my skin very fragile and thin, and being itchy all the time has left me with a lot of scarring and bleeding from all the scratching. My doctor suggested the Scratch Star to me after hearing it from another patient, and it's been a game changer. I am no longer breaking my skin and shredding my legs and arms because the surface of the device is gentle but still takes care of the itching just as well as my nails would. I'm no longer at risk of skin infections, and I'm less self conscious about my looks because my skin is not constantly covered in scabs anymore. I am truly so grateful that this product exists, because for over ten years I have been longing for a solution like this. It is good quality and worth the price. If you are on the fence I would go for it!

20 avril 2026
Avis spontané
Noté 3 sur 5 étoiles

Felt mislead

Products itself were disappointing. Left my eczema family quite frustrated. Feels nothing like fingernails as claimed. Just metal rounded fat bumps rubbing, not scratching. Infact one of the devices left bruises on one of the kids shins because of the design. The rollerball does what was advertised, but the scratchers are far from scratchers. The site and shipping were great though. Just disappointing that the products felt like false advertising with the specific ‘scratching’ claims and ‘feels like fingernails’ description. Wish I never spent the money.

15 avril 2026
Avis spontané
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Réponse de cosi-care.com

Hi,

Thank you for taking the time to share your feedback and we’re genuinely sorry to hear the products did not meet your expectations.

We completely understand how difficult and emotional supporting children with eczema can be.

We are especially sorry to hear about the bruising mentioned. Our products should always be used with gentle pressure only particularly on delicate or inflamed skin but we do take feedback like this very seriously and appreciate you sharing your experience.

Thank you as well for your kind comments regarding the website and shipping experience. We truly value all feedback as it helps us continue to improve both our products and communication.

Please feel free to email us at info@cosi-care.com as we would genuinely love the opportunity to help further and hopefully come to a resolution with you directly.

Warm regards,
The Cosi Care Team

Noté 5 sur 5 étoiles

After buying cosy care roller couple…

After buying cosy care roller couple weeks ago i was delighted with results. i bought finger scratchy system last week for between my finger it's amazing.my eczema used to break out between my fingers.after using finger scratcher no more breakouts iv had eczema for over 50 years.cosy care products is only thing thats helped the itch.i would highly recommend to anyone who suffers from eczema.

10 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

I’ve been using the scratch star and…

I’ve been using the scratch star and roller for a while but just purchased the bumpy ball and spray for relief on the go. I’m a lifelong eczema sufferer so these are helping me to break the cycle and practice safe scratching

14 avril 2026
Avis spontané
Noté 3 sur 5 étoiles

I have had this for about 2 weeks

I have had this for about 2 weeks. The delivery was amazing and came quickly. The product itself is okay. It stays cold and is a good idea and I have had some relief from it however I feel it still doesn't quite hit that spot when needing to scratch and have resulted to using my fingernails or something else when the itch is just unbearable. Considering the price it's not that effective and has still broken skin in some places. I have suffered with extreme eczema my whole life and this device just isn't life changing. I will still try to use this product and maybe get use to it but for me it's not the one.

15 avril 2026
Avis spontané
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Réponse de cosi-care.com

Hello Louise,

Thank you so much for taking the time to leave your honest feedback. We’re really sorry to hear the product has not provided the level of relief you were hoping for especially after dealing with severe eczema for such a long time.

We completely understand that everyone experiences itch and relief differently and whilst many customers find the products incredibly helpful we also appreciate they may not feel “life changing” for everyone.

We are pleased to hear the cooling aspect and delivery experience were positive, and we truly appreciate you continuing to give the product a chance whilst getting used to it.

Please do feel free to email us at info@cosi-care.com as we would genuinely love the opportunity to help further and see if we can support you in finding a better solution for your needs.

Warm regards,
The Cosi Care Team

Noté 5 sur 5 étoiles

My kiddo has bad eczema she scratches a…

My kiddo has bad eczema she scratches a lot leaving marks on her skin that I'm worried will turn into scars. I got this for her to put in Easter basket she loves it. She said it is smooth but feels just like her fingernails scratching. I am so happy to have found this item.

4 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Severe psoriasis? Give it a go...

My partner has severe psoriasis and has undergone many immunosuppressing injections and tried many a cream. Obviously the scratch star did not cure him, but it provided much needed relief where itching himself would cause skin breakage and occasionally infection. The material of the scratch star is metallic which cools the skin and the shape was easy to manage. His skin cracks and causes pain but the scratch star was able to scratch the itch without causing damage. He said it was the most thoughtful present and although it isn't the cheapest product, it was very much worth it.

29 mars 2026
Avis spontané
Noté 4 sur 5 étoiles

Caring Team and a Game-Changing Tool

I recently received the scratch tool from Cosi-Care and it’s fantastic! The team showed so much compassion and care—they’re friendly, provide great customer service, and delivery was really quick. The product itself is very well made and helps relieve itching safely without breaking the skin, which really aids healing. I’ve been using the smooth roller ball, and it works really well—bigger than I expected and perfect for flare-ups or that burning/itchy feeling on my skin. The cooling ball is amazing, and I don’t even keep it in the fridge because I like easy access, but it still stays cool. The only thing I’d say is it can be a bit expensive, but if it works, it’s really useful. I’d highly recommend it and would love to try their other products!

23 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

The blue lagoon starfish is without…

The blue lagoon starfish is without doubt a beautiful product that changes lives. After 2 years of extreme exema pain in my husband hands this product has relieved him of the uncontrollably intense itching.
As a tree surgeon is hands is his life, working with them every day. So to experience endless pain with exema has been heartbreaking to watch.
We tried creams often expensive promising relief but to no avail. We tried soft gloves and pain relief but nothing that lasted or took away that desire to Itch. But the lagoon starfish changed all that. Allowing the Itch to happen but with comfort and relief. Allowing the skin to heal even within 24 hours that process began. We still have a journey of healing ahead of us but for the first time in a while we are full of joy with the change in Daddy regarding his painful hands.
I can not recommend this item highly enough. It works. It's made with love.
You can genuinely feel it
within every itch of relief and comfort.
Thank you from all at the
Woolf family.

4 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Don't scratch yourself raw, get these.

I purchased the complete system hoping for some much desired relief from eczema, especially on my hands where it’s the worst. Like a lot of people dealing with chronic skin issues, I was willing to invest in something that actually worked—it is a product worth trying!

The scratch star works well for itching legs, and the scratch attack roller certainly provides some soothing qualities. The finger scratch system, I think would work better if it was even bumpier to get that good scratch feeling in, but it is nice to keep in your pocket (it's small enough) so it's handy!

The customer service team is stellar! They are very kind and helpful when I had an ordering issue before receiving the products. They were genuinely great to work with, and even reached out once I had received my products to my find out if they could help me in any way. A great company to work with!

1 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Im new to psoriasis and this has saved my life.

Im new to psoriasis and was literally shredding my skin of all day and night. Led to bleeding and infections until i brought myself the star product. When I say this product changed my life in a matter of a second I’m not being dramatic.

No more bleeding. No more infections. It feels FANTASTIC with my cream on there too and definitely it being left in the fridge. I cannot fault this product nor company. This product has changed my life for the better and for my skin’s future.

Being able to get that constant burning itch away is more than what I could ever ask for. 10/10. 100/100. Thank you to all of you who helped manage to achieve this.

31 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Amazing customer service and very fast…

Amazing customer service and very fast delivery. Day 1 with the scratcher and my toddler has had so much relief already. So comforting knowing I’m not doing him further harm by scratching. 100% recommend- if you’re on the fence like I was just do it you won’t regret it!

25 mars 2026
Avis spontané

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