Hmmm, I am very torn here (no pun intended). It is a good quality product, and I don't want to take away from that, but I would say only effective for mild to moderate itching. For severe itching like... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I had some problems with my delivery and Cosi Care couldn't have been more helpful. They kept me really well informed and sent replacements as soon as they could using a different delivery firm. I... Voir plus
I know from experience how frustrating and painful eczema flare ups can be and how I want to find pain free/steroid free options for my child. Which is why I bought this for my son as he suffers on... Voir plus
Wasn't sure about it for that price, but a one off purchase to solve a huge sensory and skin issue? Worth every penny. It feels like an investment in healthier skin and less shame around itching and s... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Fournisseur de produits de beauté
- aussi dans
- Boutique de santé et beauté
- Fournisseur d'équpement médical
- Groupe médical
- Industrie cosmétique
- Magasin de produits de beauté
Écrit par l'entreprise
Cosi Care is the words first to create safe scratching medical devices for itchy skin. A family business that started after the founder, Lauren, watched her little brother Rhys live with chronic eczema for over 20 years. The devices combine cold, massage and distraction from the mind and hands, to offer relief without the damage of scratching with fingernails. Less cuts, infections and scarring, with relief that works!
Coordonnées de contact
Royaume-Uni
- cosi-care.com
4,1
Bien
149 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 85 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great service
Great service, would recommend!
I decided to buy the scratch star having suffered with psoriasis, I have actually found it more useful for my LB who often gets irritating heat rash.
I was also fortunate to win the puffer ball on an insta giveaway, this is useful for the psoriasis on my scalp.
16 mars 2025
Avis spontané
Amazing product
Bought the roller and thankfully took it on holiday! caught a little bit too much sun on the first day, but wow the roller really saved me and helped the sunburn
I use the roller under my eyes and on my face. Love this product! Whoever made this product deserves an award. thank you
21 août 2025
Avis spontané
Genuinely can’t believe how useful this…
Genuinely can’t believe how useful this tool is. I have eczema behind my elbows and on my legs, I used to scratch so bad it would leave cuts and bruises all over my body. After a week of using it I can’t believe how my skin had healed and calmed down.
13 août 2025
Do not accept returns once opened
Do not accept returns once opened. No scratching sensation what so ever even with the rough ball. Stick to a hairbrush this is a scam
14 août 2025
Avis spontané
Réponse de cosi-care.com
Hi Charlie,
We’re really sorry to hear you felt disappointed with the product. We did try to reach out via email to help resolve this, but unfortunately didn’t hear back from you. We’d still love the chance to support you further, so please feel free to get in touch at info@cosi-care.com.
Just to clarify for you and others reading — the Bumpy Ball is designed specifically for smaller areas such as fingers and hands. For larger areas like arms, legs, back or chest, our Scratch Star is the more suitable option, as each tool is created for a different scratching sensation.
We can also reassure you about quality: all Cosi Care products are designed in London and built from scratch to medical device standards. They’re made with aluminium finished in a custom biocompatible coating and FDA-grade silicone, thoroughly tested for skin safety. As we are MHRA registered, quality and safety are extremely important to us.
For hygiene and safety reasons, we can only accept returns on unopened products, which is why our policy is clear on this. That said, we’d really love to understand more about how you used the product so we can offer tips and ensure you’re getting the best results. We’re always happy to help and support in any way we can.
Warm wishes,
Cosi Customer Care Team
Unfortunately didn't work - No refunds
Bought the scratch star but did nothing for my eczema. It didn't feel like scratching unfortunately, so the product didn't work. I should have checked before but their refund policy specifies that you're not allowed to open the box. So there is no way to try it and return if it doesn't work, which makes sense as it doesn't. Just holding it was enough to realise £55 is an absurd price for "medical grade" plastic and metal. Would have been worth it if it worked though. Wouldn't recommend.
4 juillet 2025
Avis spontané
Réponse de cosi-care.com
Hi CCampbell,
Thank you for your feedback — we’re really sorry the Scratch Star didn’t feel right for you. Everyone’s eczema journey is different, and we’d love to learn a little more about how and where you used it so we can share some tips that might help.
The Scratch Star is designed for larger areas like arms, legs, hands, chest and back, and works best with a moisturiser so it glides smoothly while still giving that fingernail-like relief.
Just to reassure you on quality — it’s made from aluminium with a custom biocompatible finish and FDA-grade silicone, both tested for skin safety and chosen to be durable, safe and clean. As we’re MHRA registered, material choice and safety are really important to us.
If you’d like to chat more, please drop us a message at info@cosi-care.com. For hygiene reasons we can only take back unopened products, but we’ll always do our best to support you.
Warm wishes,
Cosi Customer Care Team
Excellent and thoughtful customer care…
Excellent and thoughtful customer care with a strong emphasis on what is right for each individual eczema sufferer.
21 novembre 2024
Avis spontané
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.