Cosmic Collectables Avis 

461
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Ordered just a single One Piece booster pack, and couldn't believe my luck when I pulled a Secret Rare Alt Art. Goes to show that this company is selling packs honestly, that's what the card game is... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Top class. I ordered a PSA 10 (Zard art) base set pack recently for £1250 and was a little concerned using a new store for the first time... But they had good reviews and the price was £300 chea... Voir plus

Noté 5 sur 5 étoiles

Great site and have nothing but good things to say about the guys who run it and the store. Great price on the cards I purchased and very swift delivery.

Noté 5 sur 5 étoiles

So impressed with this website! I’d been looking for the OG Pokemon stickers online, and was so happy to see them on the site, especially at such a good price! I purchased a few other goodies... Voir plus

À propos de l'entreprise

  1. Boutique d'objets à collectionner
  2. Magasin de jeux
  3. Fournisseur de service de jeux
  4. Magasin d'articles de loisirs
  5. Magasin de jouets
  6. Magasin de cartes de collection

Écrit par l'entreprise

Cosmic Collectables is a new online based collectables company. Our goal is to bring affordable prices to customers all over the UK. We make this possible because we trade solely online so we can be extremely competitive with our prices. As collectors we know how expensive the hobby can be, so it is our goal to help customers save as much money when building their own collections. We absolutely love these communities and as a big Pokemon collector with a lot of friends in the hobby, it is always an enjoyable experience when talking/trading. This is a completely new experience and we will do our best to make sure we are providing the absolute best service to our customers. Thank you to everyone that supports us on this journey <3.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

461 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,7

Tous les avis

(461)

42 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Friendly and Helpful

Although they had a stock issue with the Machamp Alt Art pokemon card I wanted. The fast, friendly response to let me know and giving my money back right away was very professional.
They even said they would email me as soon as they get one in stock.
Just based on how nice the email responses were I would use them again.
Hopefully to help finish my master set of Astral Radience!

28 août 2023
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Réponse de Cosmic Collectables

Hello Kyle,

Thank you so much for your feedback. We really appreciate your understanding with us regarding the order and are glad you are still happy with the outcome and how it was handled!

Thank you!

Keep it Cosmic,
Shai and Amanda

Noté 3 sur 5 étoiles

hounding me constantly for a review

got what i wanted at a reasonable price but dont appreciate being hounded to leave a review so hopefully this mediocre review will prevent me receiving any more emails "reminding" me to review, if not, i will just reduce to 1 star

*please note, the reason i didnt not leave a review is not because i forgot, its because i dont care about reviewing your company in the first place but hey, you got what you asked for so now stop hounding me and in future i will look elsewhere

4 septembre 2023
Avis spontané
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Réponse de Cosmic Collectables

Good afternoon Hugo,

I do apologise for the emails you have been receiving. We only send one out personally which offers our customers points if they review and are signed up to our rewards program.

The other emails you will receive is an automated emailing system by Trustpilot, and not something we have control over without turning off review requests entirely.

I am glad you received your order and you was happy with our service. There should be an unsubscribe button on the trust pilot email I believe which would prevent any future emails from them 😊.

Kind regards
Shai Edginton

Noté 5 sur 5 étoiles

Great services

Great services , Great price and delivered fast -
Made my sons birthday
Thank you 😊

7 août 2023
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Réponse de Cosmic Collectables

Thank you so much! Happy Birthday to your son too, we hope he had a great one!!

Keep it Cosmic,
Shai and Amanda

Noté 5 sur 5 étoiles

Great service as always

Great service as always from this small business, my shipment was shipped on time and arrived well packaged. Their prices are fair and not subject to insane price gouging like other online shops. Thanks guys!

31 juillet 2023
Avis spontané
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Réponse de Cosmic Collectables

Hello Alice,

We are chuffed that everything arrived on time and safely to you. We will keep doing our best to make sure prices are affordable and our customers like yourself are happy!

Thank you!

Keep it Cosmic,
Shai and Amanda

Noté 5 sur 5 étoiles

Great store with excellent service

Great store with excellent service! Cards in great condition. Thank you will definitely buy from here again!

1 août 2023
Avis spontané
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Réponse de Cosmic Collectables

Thank you so much for your kind words! We look forward to continuing your Cosmic experience!

Keep it Cosmic,
Shai and Amanda

Noté 5 sur 5 étoiles

Quick and helpful

Before ordering I used the website messenger to ask about the packaging of single cards. I got a response quickly clearly stating that its all very secure packaging which was evident when I received the box. Will definitely keep coming back to this business. Thank you

29 juillet 2023
Avis spontané
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Réponse de Cosmic Collectables

Hello Freddie,

We are so pleased you are happy with how your experience went with us. We are so grateful for your positive review!

Thank you!

Keep it Cosmic,
Shai and Amanda

Noté 5 sur 5 étoiles

Amazing service

Amazing service, fantastic prices and fast delivery! I ordered some cards for my Pokémon collection and they came the very next day. They were packaged beautifully and arrived in perfect condition. I will definitely be shopping from here again, thank you Cosmic Collectibles!

25 juillet 2023
Avis spontané
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Réponse de Cosmic Collectables

Hello Martha,

We are so glad everything arrived quickly and safely to you. Thank you so much for such brilliant feedback!

Keep it Cosmic,
Shai and Amanda

Noté 5 sur 5 étoiles

Provided wonderful service in all ways.

I came into the shop on three consecutive days while I was on holiday in the area, proprietors were lovely, helpful and handed me a large stack of cards to just look through. After getting home I ordered a product from them online and received it promptly. Great service all round :)

14 juillet 2023
Avis spontané
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Réponse de Cosmic Collectables

Hello Baruch,

We apologise for our delay in response, but we are so appreciative of your kind review! We are so glad you guys enjoyed your visits to Cosmic HQ whilst on holiday, and ordered online too! Thank you!

Keep it Cosmic,
Shai and Amanda

Noté 5 sur 5 étoiles

Highly recommend this store

The packaging was well packaged, no damage to the products, I shall be ordering again, the prices are very reasonable and the website is easy to navigate! I highly recommend people to check this store out!

Thank you Shai & Amanda!

6 juillet 2023
Avis spontané
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Réponse de Cosmic Collectables

Hello Janette,

Thank you so much for your feedback here. We will keep working hard to ensure we can offer the best experiences possible for yourself and others!

Keep it Cosmic,
Shai and Amanda

Noté 5 sur 5 étoiles

Excellent customer service, speedy delivery and exceptional value for money.

Ordered a £50 mystery box and was not disappointed. Contents came to well over £50. The box was dispatched the day after ordering and I received the day after that. I will definitely be a returning customer.

25 juin 2023
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Réponse de Cosmic Collectables

Hello Liam,

We are really happy that you enjoyed your mystery box from us. We cant wait to continue your Cosmic journey with you!

Keep it Cosmic,
Shai and Amanda

Noté 5 sur 5 étoiles

Always a great experience

Only found cosmic Collectables this year. I preorder all my Pokémon orders with them now. They always arrive on the day of release which is amazing. Great prices too. It’s hard to find a trusted seller outside of the main suppliers but honestly guys I can say you will not ever regret ordering from cosmic.

6 juin 2023
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Réponse de Cosmic Collectables

Hello Michael,

Thank you so much for leaving your feedback here with us. We are thrilled that you have had a positive experience with us, and we hope to continue this in the future.

Keep it Cosmic,
Shai and Amanda

Noté 1 sur 5 étoiles

Pre order unfulfilled after holding my money for half a year. Avoid

Purchased a case of One Piece Cards early 2023 due to be delivered in June. After keeping my money for half a year , just as everyone is getting there cards I recieve a refund saying the order can not be fulfilled. If you are planning to Pre Order with this business I would strongly advise against it as you will most likely be disappointed.

24 juin 2023
Avis spontané
Noté 5 sur 5 étoiles

Gotta catch ‘em all

Apologies to these guys as previous review did not do them justice.

Brilliant products, amazing prices, most importantly friendly and fast service.

7 juin 2023
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Réponse de Cosmic Collectables

Hello Dan,

Thank you so much for your feedback here, we really appreciate it!

Keep it Cosmic,
Shai and Amanda

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