I bought the Ignis Smoker Charcoal Barbecue & cover. Great communications, fast delivery (of the BBQ), well packaged. Assembly instructions are very good. The unit went together really well, is a gene... Voir plus
L'entreprise a répondu

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I bought the Ignis Smoker Charcoal Barbecue & cover. Great communications, fast delivery (of the BBQ), well packaged. Assembly instructions are very good. The unit went together really well, is a gene... Voir plus
L'entreprise a répondu
Ordering process was simple Delivery was on time, next working day. The BBQ was easy to assemble, took me 2 1/2 hours on my own. The instructions were generally good, there were a couple of places... Voir plus
Very happy with it! Delivery was next day, cooks food well and is aesthetically pleasing! My only negative is that the instructions to assemble aren’t very intuitive but we managed it in the end.
Great company, I purchased my BBQ from them a few years ago, but sadly my cover got bleached out in the sun, hence ordering a new one. Fast & efficient delivery
Écrit par l'entreprise
Welcome to CosmoGrill — the UK's home of premium barbecues and outdoor cooking.
Founded in 2016, CosmoGrill has grown from a passion for great outdoor cooking into one of the UK's most trusted barbecue brands. Whether you're a casual weekend griller, a family entertainer, or a dedicated pitmaster chasing the perfect smoke ring, we have a barbecue built for you.
Our range covers everything from compact charcoal kettle grills and XL offset smokers to powerful gas barbecues and innovative hybrid dual-fuel models that give you the best of both worlds. Every CosmoGrill product is designed with you in mind, combining quality materials, thoughtful features, and accessible pricing so that great outdoor cooking is available to everyone.
Based in the UK, we support our customers with responsive service and a genuine focus on getting things right. We also stock a wide range of spare parts, helping you extend the life of your barbecue and get the most out of your purchase for years to come.
Why choose CosmoGrill?
With 125+ products and thousands of happy customers across the UK, our Trustpilot reviews speak for themselves. We take every piece of feedback seriously, whether it is a glowing five stars or something that needs putting right, because delivering a great experience matters to us.
Join thousands of customers already cooking with CosmoGrill.
Explore the full range at cosmogrill.com and find your perfect barbecue today.
Écrit par l'entreprise
Fast delivery, easy returns, and support you can rely on.
Unit A3, Middlesex Business Centre, UB2 4AB, London, Royaume-Uni

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Easy to order the required part
The delivery was ontime
The product is good quality

Réponse : CosmoGrill
I was able to breathe new life into my ageing gas barbecue. Cosmo Grill make great products

Réponse : CosmoGrill
Great customer service and fulfilment/follow up the the extra grill that was on back order.

Réponse : CosmoGrill
The BBQ is fantastic. Quite a bit of assembly, however, all worthwhile and a really nicely manufactured piece of equipment made from premium rust-proof materials.

Réponse : CosmoGrill
Haven’t put the BBQ together yet , as it’s frozen here at moment

Réponse : CosmoGrill
Super fast delivery, was easy to assemble can’t wait to try it.
Thank you

Réponse : CosmoGrill
The CosmoGrill XL Charchoal BBQ is one of best one that I assembled and used.
The main feature(and very rare!) that I love it is the ability to move the tray with charcoal up and down as required, via a rotating lever, ensuring your food is perfectly cooked.
Also it has a built in thermometer, smoker cover, side tables that can be folded for storage and the ash tray that is removable for easy cleaning.
In term of accessories you can buy cast iron grills for it as well as a heavy duty water cover. Cheaper if you buy it as a package all 3 together.

Réponse : CosmoGrill
Excellent service and the combi fuel grill I bought is fantastic. The side burner hob was a fantastic touch.
Only downside was that I bought it so late into the summer I didn’t get to use it more.

Réponse : CosmoGrill
8The grill looks like a 5-star grill, but it really deserves no more than a 3. The metal is thin, probably less than 1 mm. But I didn't measure it to be precise. It's clear that the heat will burn through it quickly. The paint bubbled and peeled from the heat on the very first day. Even the meat tasted like chemical paint. It was inedible. I had to thoroughly sear the grill without the meat first, and then grill the meat. The second time, the meat didn't have the chemical taste. But I'm not sure that the chemicals didn't get on the meat again.
I should have bought a simple 3 mm stainless steel grill for the same price, not this "junk in a shiny wrapper." It would have lasted longer and been more reliable. But I read good reviews and believed in the CosmoGrill.
Analyzing the 5-star reviews now, I see that they're mostly from people who bought the grill but haven't used it yet. If I ask them again, I doubt their reviews will be as glowing. I'll never buy a grill like this again, whether it's a CosmoGrill or anything else. It's better to find a smaller size made of stainless steel. It'll last longer and won't leave as many chemicals on your food. Why do you even paint it? To hide how cheap it is?
It's a shame I can't add a photo to my review.

Réponse : CosmoGrill
Heavy well made bbq and smoker! Just right for the 2 of us, but also big enough if the family come round. Bought the smoker box with it. Very reasonable price. Bought for a present, so not yet used, but very happy with it. Quick delivery before Christmas. Would recommend these products.

Réponse : CosmoGrill
All parts arrived promptly, the build was easy and straight forward to follow.
I was however extremely disappointed that some the components were bent or damaged. I had to tinker with a lot of the parts to make it assemble properly

Réponse : CosmoGrill
Excellent BBQ and easy to assemble. It was purchased late in the summer so only used a few times but all very positive.
Looking forward to 2026 BBQ season.

Réponse : CosmoGrill
Best BBQ we have ever had really good value just want some decent weather so we can get going again.

Réponse : CosmoGrill
I have not used the new grill yet, but it looks very sturdy.

Réponse : CosmoGrill
Rasy to use website and very quick delivery. Good to see a grnuine Black Friday discount.

Réponse : CosmoGrill
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