Banner for CosmoGrill

CosmoGrill Avis 513

TrustScore 4.5 sur 5

4,5

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 4 sur 5 étoiles

I bought the Ignis Smoker Charcoal Barbecue & cover. Great communications, fast delivery (of the BBQ), well packaged. Assembly instructions are very good. The unit went together really well, is a gene... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Ordering process was simple Delivery was on time, next working day. The BBQ was easy to assemble, took me 2 1/2 hours on my own. The instructions were generally good, there were a couple of places... Voir plus

Noté 5 sur 5 étoiles

Very happy with it! Delivery was next day, cooks food well and is aesthetically pleasing! My only negative is that the instructions to assemble aren’t very intuitive but we managed it in the end.

Noté 5 sur 5 étoiles

Great company, I purchased my BBQ from them a few years ago, but sadly my cover got bleached out in the sun, hence ordering a new one. Fast & efficient delivery

À propos de l'entreprise

  1. Magasin d'articles de barbecue

À propos de CosmoGrill

Écrit par l'entreprise

Welcome to CosmoGrill — the UK's home of premium barbecues and outdoor cooking.

Founded in 2016, CosmoGrill has grown from a passion for great outdoor cooking into one of the UK's most trusted barbecue brands. Whether you're a casual weekend griller, a family entertainer, or a dedicated pitmaster chasing the perfect smoke ring, we have a barbecue built for you.

Our range covers everything from compact charcoal kettle grills and XL offset smokers to powerful gas barbecues and innovative hybrid dual-fuel models that give you the best of both worlds. Every CosmoGrill product is designed with you in mind, combining quality materials, thoughtful features, and accessible pricing so that great outdoor cooking is available to everyone.

Based in the UK, we support our customers with responsive service and a genuine focus on getting things right. We also stock a wide range of spare parts, helping you extend the life of your barbecue and get the most out of your purchase for years to come.

Why choose CosmoGrill?

  • Free next-day delivery across mainland UK
  • Free returns on all barbecues
  • Same-day warehouse collection available
  • Best price guarantee on every order

With 125+ products and thousands of happy customers across the UK, our Trustpilot reviews speak for themselves. We take every piece of feedback seriously, whether it is a glowing five stars or something that needs putting right, because delivering a great experience matters to us.

Join thousands of customers already cooking with CosmoGrill.

Explore the full range at cosmogrill.com and find your perfect barbecue today.

Why Choose CosmoGrill

Écrit par l'entreprise

Built for Real BBQ Experiences
From charcoal and gas classics to dual fuel versatility, every CosmoGrill barbecue is designed to deliver performance, durability, and great value. Whether you're cooking for two or hosting a full garden party, our grills are built to handle it.
Fast Delivery, Reliable Support
Enjoy free next day delivery across mainland UK, easy returns, and responsive customer support when you need it. We are here before and after your purchase.
Spare Parts, Not Replacement BBQs
We stock a wide range of spare parts so you can keep your barbecue going for years. A smarter, more sustainable way to enjoy outdoor cooking.

Shop with Confidence | Built on Trust

Fast delivery, easy returns, and support you can rely on.

We stand behind every CosmoGrill purchase. Enjoy free next-day delivery across mainland UK, free returns on all barbecues, and responsive UK-based customer support. If something is not right, we will work quickly to put it right. Simple as that.

Coordonnées de contact

Promotion box for CosmoGrill

BBQ Season Ready? - SPRING SALE IS LIVE!

Enjoy Up to 30% OFF BBQs, Covers & Accessories. Brand You Can Trust

4,5

Excellent

TrustScore 4.5 sur 5

513 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Spring Clean Cosmo

Easy to order the required part
The delivery was ontime
The product is good quality

14 février 2026
Logo de CosmoGrill

Réponse : CosmoGrill

Thank you for the review, Martin. It is great to hear that ordering the part was straightforward and that it arrived on time. We are also really pleased you are happy with the quality. Sounds like the CosmoGrill is all set after its spring clean.

Noté 5 sur 5 étoiles

great grill

great grill

23 janvier 2026
Logo de CosmoGrill

Réponse : CosmoGrill

Thank you for the five stars, David. Short and sweet, we love it. Really glad you are happy with the grill and appreciate you taking the time to leave a review.
CosmoGrill

Noté 5 sur 5 étoiles

I was able to breathe new life into my…

I was able to breathe new life into my ageing gas barbecue. Cosmo Grill make great products

2 avril 2025
Logo de CosmoGrill

Réponse : CosmoGrill

Thank you for your review, Allen. It is great to hear you were able to give your gas barbecue a new lease of life rather than replacing it altogether. We are really pleased our parts did the job and helped keep it going. Thanks for choosing CosmoGrill and for sharing your experience.

Noté 5 sur 5 étoiles

Good product

Good product, easy to build, cooks well

30 août 2025
Logo de CosmoGrill

Réponse : CosmoGrill

Thank you for the review, David. It is great to hear the BBQ was easy to build and that it cooks well. We really appreciate you taking the time to share your feedback.

CosmoGrill

Noté 5 sur 5 étoiles

Great customer service and…

Great customer service and fulfilment/follow up the the extra grill that was on back order.

7 janvier 2026
Logo de CosmoGrill

Réponse : CosmoGrill

Thank you for the review, Richard. It is great to hear you were happy with the customer service and the follow-up. We really appreciate you taking the time to share your experience.

CosmoGrill

Noté 5 sur 5 étoiles

The BBQ is fantastic and great value !

The BBQ is fantastic. Quite a bit of assembly, however, all worthwhile and a really nicely manufactured piece of equipment made from premium rust-proof materials.

6 décembre 2025
Logo de CosmoGrill

Réponse : CosmoGrill

Thank you for the five-star review, Stuart. It is great to hear you are so pleased with the BBQ and feel the build quality and materials make the assembly worthwhile. We are really glad it has lived up to expectations and that you see it as good value. Thank you for sharing your experience.

CosmoGrill

Noté 5 sur 5 étoiles

Haven’t put the BBQ together yet

Haven’t put the BBQ together yet , as it’s frozen here at moment

21 décembre 2025
Logo de CosmoGrill

Réponse : CosmoGrill

Thank you for the five-star review, Kaye. We hope it all comes together smoothly when you do build it, and that you enjoy using it when the time comes.

CosmoGrill

Noté 5 sur 5 étoiles

very good easy to use

very good easy to use

12 décembre 2025
Logo de CosmoGrill

Réponse : CosmoGrill

Thank you for the review. It is great to hear you found the BBQ easy to use and are happy with it. We really appreciate you taking the time to share your feedback.

CosmoGrill

Noté 5 sur 5 étoiles

Super fast delivery

Super fast delivery, was easy to assemble can’t wait to try it.
Thank you

13 décembre 2025
Logo de CosmoGrill

Réponse : CosmoGrill

Thank you for the review, Humaira. We are really pleased to hear that delivery was quick and that assembly was straightforward. We hope you enjoy using it once it is fired up, and thank you for choosing CosmoGrill.

Noté 5 sur 5 étoiles

One of best BBQs

The CosmoGrill XL Charchoal BBQ is one of best one that I assembled and used.
The main feature(and very rare!) that I love it is the ability to move the tray with charcoal up and down as required, via a rotating lever, ensuring your food is perfectly cooked.
Also it has a built in thermometer, smoker cover, side tables that can be folded for storage and the ash tray that is removable for easy cleaning.
In term of accessories you can buy cast iron grills for it as well as a heavy duty water cover. Cheaper if you buy it as a package all 3 together.

19 décembre 2025
Logo de CosmoGrill

Réponse : CosmoGrill

Thank you for the five-star review, Alex. It is great to hear how much you are enjoying the XL Charcoal BBQ and that the adjustable charcoal tray really stands out for you. It is a feature many people grow to love once they start using it. Thank you for highlighting the accessory options too, and for taking the time to share such a detailed and thoughtful review.

CosmoGrill

Noté 5 sur 5 étoiles

Excellent service and the combi fuel…

Excellent service and the combi fuel grill I bought is fantastic. The side burner hob was a fantastic touch.

Only downside was that I bought it so late into the summer I didn’t get to use it more.

22 octobre 2025
Logo de CosmoGrill

Réponse : CosmoGrill

Thank you for the five-star review, Adam. We are really pleased to hear you are happy with the service and that the dual fuel grill has been a great choice. The side burner is a handy extra, so it is nice to know that it stood out for you. Hopefully, it will get plenty more use when the warmer weather rolls around again.

CosmoGrill

Noté 3 sur 5 étoiles

The grill looks like a 5-star grill BUT

8The grill looks like a 5-star grill, but it really deserves no more than a 3. The metal is thin, probably less than 1 mm. But I didn't measure it to be precise. It's clear that the heat will burn through it quickly. The paint bubbled and peeled from the heat on the very first day. Even the meat tasted like chemical paint. It was inedible. I had to thoroughly sear the grill without the meat first, and then grill the meat. The second time, the meat didn't have the chemical taste. But I'm not sure that the chemicals didn't get on the meat again.
I should have bought a simple 3 mm stainless steel grill for the same price, not this "junk in a shiny wrapper." It would have lasted longer and been more reliable. But I read good reviews and believed in the CosmoGrill.
Analyzing the 5-star reviews now, I see that they're mostly from people who bought the grill but haven't used it yet. If I ask them again, I doubt their reviews will be as glowing. I'll never buy a grill like this again, whether it's a CosmoGrill or anything else. It's better to find a smaller size made of stainless steel. It'll last longer and won't leave as many chemicals on your food. Why do you even paint it? To hide how cheap it is?
It's a shame I can't add a photo to my review.

10 décembre 2025
Logo de CosmoGrill

Réponse : CosmoGrill

Thank you for taking the time to share such detailed feedback, Marina. I am genuinely sorry to read how disappointing your experience has been, especially after going in with positive expectations.

All of our barbecues go through strict quality checks with our supplier before dispatch; however, in rare cases, an oversight during packing, handling, or initial use can occur, and I apologise if this affected your experience. We completely understand how concerning it would have been to notice the paint reacting to heat and to feel unsure about using the grill again.

To answer your question about why the grill is painted, the coating is applied to protect the steel from corrosion and weather exposure during normal use and storage. As with most steel barbecues, a proper initial burn-in is recommended before cooking, which helps remove any residues from manufacturing and curing. Your comments suggest this process was not as clear or effective as it should have been, and that feedback is important for us to review.

Your points around materials, first use, and long-term durability have been noted and shared internally. Feedback like yours helps us assess how products perform in real-world use and where clearer guidance or improvements may be needed.

Thank you again for taking the time to be open and honest about your experience, even though it was not a positive one.

CosmoGrill

Noté 5 sur 5 étoiles

Bbq with Smoker

Heavy well made bbq and smoker! Just right for the 2 of us, but also big enough if the family come round. Bought the smoker box with it. Very reasonable price. Bought for a present, so not yet used, but very happy with it. Quick delivery before Christmas. Would recommend these products.

11 décembre 2025
Logo de CosmoGrill

Réponse : CosmoGrill

Thank you for the review, Catherine. It is great to hear that the BBQ and smoker feel solid and well-made, and that the size works nicely for both everyday use and family get-togethers. We are really pleased it arrived quickly in time for Christmas, and we hope it gets plenty of use when it is fired up. Thank you for the recommendation and for choosing CosmoGrill.

Noté 2 sur 5 étoiles

All parts arrived promptly, parts bent

All parts arrived promptly, the build was easy and straight forward to follow.
I was however extremely disappointed that some the components were bent or damaged. I had to tinker with a lot of the parts to make it assemble properly

3 décembre 2025
Logo de CosmoGrill

Réponse : CosmoGrill

Thank you for sharing your feedback, Tommy. I am sorry to hear that, although delivery was prompt and the build process was straightforward, the condition of some components let the experience down.

All of our BBQs go through strict quality checks before leaving the supplier, but on rare occasions, an oversight during packing or handling can occur, and I apologise that this meant you had to spend extra time adjusting parts during assembly. That is understandably frustrating and not what we want for our customers.

Your comments have been noted and are genuinely helpful in highlighting where we need to be more careful. Thank you.

CosmoGrill

Noté 5 sur 5 étoiles

Excellent BBQ and easy to assemble

Excellent BBQ and easy to assemble. It was purchased late in the summer so only used a few times but all very positive.
Looking forward to 2026 BBQ season.

6 septembre 2025
Logo de CosmoGrill

Réponse : CosmoGrill

Thank you for the review, Peter. It is great to hear that the BBQ was easy to assemble and that your early uses have been positive. We hope it serves you well when the next BBQ season comes around, and we appreciate you taking the time to share your experience.

Noté 5 sur 5 étoiles

Best BBQ we have ever had really good…

Best BBQ we have ever had really good value just want some decent weather so we can get going again.

18 décembre 2025
Logo de CosmoGrill

Réponse : CosmoGrill

Thank you for the review, Alison. That is lovely to hear, and we agree, all that is needed now is some decent weather. We are really pleased you are enjoying your CosmoGrill and that it has been great value for you. Thank you for sharing your experience.

Noté 5 sur 5 étoiles

Very quick delivery

Very quick delivery
Great bbq

30 août 2025
Logo de CosmoGrill

Réponse : CosmoGrill

Thank you for the review, Martyn. We are really pleased to hear that delivery was quick and that you are happy with the BBQ. Thanks for taking the time to share your experience with CosmoGrill.

Noté 5 sur 5 étoiles

Great product

Great product, well built. Happy with it so far.

12 août 2025
Logo de CosmoGrill

Réponse : CosmoGrill

Thank you for the five star review, Nathan. It is great to hear you are happy with the build quality and that everything has been positive so far. We really appreciate you taking the time to share your experience with CosmoGrill.

Noté 5 sur 5 étoiles

I have not used the new grill yet

I have not used the new grill yet, but it looks very sturdy.

24 novembre 2025
Logo de CosmoGrill

Réponse : CosmoGrill

Thank you for the review, Peter. It is good to hear that the grill has made a solid first impression and feels sturdy. We hope it performs just as well once you get the chance to use it, and we appreciate you taking the time to share your thoughts.

CosmoGrill

Noté 5 sur 5 étoiles

Such an easy way to obtain spares

Rasy to use website and very quick delivery. Good to see a grnuine Black Friday discount.

28 novembre 2025
Logo de CosmoGrill

Réponse : CosmoGrill

Thank you for your review, Colin. It is great to hear that you found the website easy to use and that your order arrived quickly. We are also pleased the Black Friday discount felt genuinely worthwhile. Thank you for taking the time to share your experience.

CosmoGrill

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus