I bought the Ignis Smoker Charcoal Barbecue & cover. Great communications, fast delivery (of the BBQ), well packaged. Assembly instructions are very good. The unit went together really well, is a gene... Voir plus
L'entreprise a répondu

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I bought the Ignis Smoker Charcoal Barbecue & cover. Great communications, fast delivery (of the BBQ), well packaged. Assembly instructions are very good. The unit went together really well, is a gene... Voir plus
L'entreprise a répondu
Ordering process was simple Delivery was on time, next working day. The BBQ was easy to assemble, took me 2 1/2 hours on my own. The instructions were generally good, there were a couple of places... Voir plus
Very happy with it! Delivery was next day, cooks food well and is aesthetically pleasing! My only negative is that the instructions to assemble aren’t very intuitive but we managed it in the end.
Great company, I purchased my BBQ from them a few years ago, but sadly my cover got bleached out in the sun, hence ordering a new one. Fast & efficient delivery
Écrit par l'entreprise
Welcome to CosmoGrill — the UK's home of premium barbecues and outdoor cooking.
Founded in 2016, CosmoGrill has grown from a passion for great outdoor cooking into one of the UK's most trusted barbecue brands. Whether you're a casual weekend griller, a family entertainer, or a dedicated pitmaster chasing the perfect smoke ring, we have a barbecue built for you.
Our range covers everything from compact charcoal kettle grills and XL offset smokers to powerful gas barbecues and innovative hybrid dual-fuel models that give you the best of both worlds. Every CosmoGrill product is designed with you in mind, combining quality materials, thoughtful features, and accessible pricing so that great outdoor cooking is available to everyone.
Based in the UK, we support our customers with responsive service and a genuine focus on getting things right. We also stock a wide range of spare parts, helping you extend the life of your barbecue and get the most out of your purchase for years to come.
Why choose CosmoGrill?
With 125+ products and thousands of happy customers across the UK, our Trustpilot reviews speak for themselves. We take every piece of feedback seriously, whether it is a glowing five stars or something that needs putting right, because delivering a great experience matters to us.
Join thousands of customers already cooking with CosmoGrill.
Explore the full range at cosmogrill.com and find your perfect barbecue today.
Écrit par l'entreprise
Fast delivery, easy returns, and support you can rely on.
Unit A3, Middlesex Business Centre, UB2 4AB, London, Royaume-Uni

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Rasy to use website and very quick delivery. Good to see a grnuine Black Friday discount.

Réponse : CosmoGrill
This is the second dual fuel BBQ I've purchased, the first was a house warming present for my daughter and son-in-law. He's used his many times and I can't wait to fire up the smoker, charcoal and gas burners. It is exceptional value for money and the build instructions are easy to follow - the second BBQ was a one-man build. I'd recommend it to anyone that wants the versatility it offers.

Réponse : CosmoGrill
The grills were delivered in very good time and the quality of them very good. Solid cast iron. I haven't made use of them yet but I can certainly recommend

Réponse : CosmoGrill
Some parts re- painted so it looks like Return product. Also Some edges were bended. Instruction is not that clear so be careful you may need to start again.
Doesn't feel like a quality first product i don't think it will last long.

Réponse : CosmoGrill
This is the 3rd BBQ I buy from CosmoGrill, this small one was for me to take to my holiday home overseas. It is sturdy and lasts. Only issue is the tray, with time needs a new one and hard to find that extra. But the price is so low and good quality. I just buy a new o e every 3 years. Only give 4 review because of the tray gets rusty easily.

Réponse : CosmoGrill
Brought mini cosmo grill BBQ with cover, it looked like a daunting flat pack but went together well following the instructions (just make sure legs on in right position as per stickers). Slight dent to lid on arrival but customer service excellent, speedy replies and care advice to sort dent and very fair gesture of goodwill offered which I believe Kieran sorted for us, thank you!

Réponse : CosmoGrill
Long delivery (2 months), defective goods when received (no stitching on one seam of my BBQ cover). In fairness a replacement was despatched quickly but overall an insatisfactory experience.

Réponse : CosmoGrill
As well as ordering some BBQ spare parts that were available on the website, I wanted to see if I could order another part that wasn't listed. Kiran helped me identify the part, confirmed it was available and arranged for it to be included in my main web order. Everything was delivered on time and as ordered. Thank you!

Réponse : CosmoGrill
super fast delivery, product very well packed and easy to get the right parts from the website

Réponse : CosmoGrill
Loved the product really good quality to the finish would highly recommend

Réponse : CosmoGrill
Excellent communication, I asked about some new flame detectors via email with a picture of my BBQ, responded next day with a recommendation and link to new flame detectors. Standard delivery used and received within 2 days.
Great service

Réponse : CosmoGrill
Our Cosmo grill is very well made with lots of very good features. Adjustability for the coals is very useful plus the optional smoker or pizza stone makes it a great alrounder.

Réponse : CosmoGrill
I ordered a new part online & it arrived in a couple of days but on opening the box it was the wrong part, my fault as I didn't double check when I placed the order & for whatever reason the drop down box didn't keep what I clicked on. Anyway a quick phone call to customer service & it was all sorted, I sent the wrong part back & on it being received the correct parts was sent out. The customer service was great.

Réponse : CosmoGrill
Great experience so far with this company. Haven’t unpacked the bbq yet so haven’t needed any after sales customer service (and hopefully won’t).

Réponse : CosmoGrill
The items arrived as expected.
Very happy with the product and fit perfectly.

Réponse : CosmoGrill
Easy online purchase, delivered on requested day, products well packaged, simple and easy transaction.

Réponse : CosmoGrill
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