Banner for CosmoGrill

CosmoGrill Avis 514

TrustScore 4.5 sur 5

4,5

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 4 sur 5 étoiles

I bought the Ignis Smoker Charcoal Barbecue & cover. Great communications, fast delivery (of the BBQ), well packaged. Assembly instructions are very good. The unit went together really well, is a gene... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Ordering process was simple Delivery was on time, next working day. The BBQ was easy to assemble, took me 2 1/2 hours on my own. The instructions were generally good, there were a couple of places... Voir plus

Noté 5 sur 5 étoiles

Very happy with it! Delivery was next day, cooks food well and is aesthetically pleasing! My only negative is that the instructions to assemble aren’t very intuitive but we managed it in the end.

Noté 5 sur 5 étoiles

Great company, I purchased my BBQ from them a few years ago, but sadly my cover got bleached out in the sun, hence ordering a new one. Fast & efficient delivery

À propos de l'entreprise

  1. Magasin d'articles de barbecue

À propos de CosmoGrill

Écrit par l'entreprise

Welcome to CosmoGrill — the UK's home of premium barbecues and outdoor cooking.

Founded in 2016, CosmoGrill has grown from a passion for great outdoor cooking into one of the UK's most trusted barbecue brands. Whether you're a casual weekend griller, a family entertainer, or a dedicated pitmaster chasing the perfect smoke ring, we have a barbecue built for you.

Our range covers everything from compact charcoal kettle grills and XL offset smokers to powerful gas barbecues and innovative hybrid dual-fuel models that give you the best of both worlds. Every CosmoGrill product is designed with you in mind, combining quality materials, thoughtful features, and accessible pricing so that great outdoor cooking is available to everyone.

Based in the UK, we support our customers with responsive service and a genuine focus on getting things right. We also stock a wide range of spare parts, helping you extend the life of your barbecue and get the most out of your purchase for years to come.

Why choose CosmoGrill?

  • Free next-day delivery across mainland UK
  • Free returns on all barbecues
  • Same-day warehouse collection available
  • Best price guarantee on every order

With 125+ products and thousands of happy customers across the UK, our Trustpilot reviews speak for themselves. We take every piece of feedback seriously, whether it is a glowing five stars or something that needs putting right, because delivering a great experience matters to us.

Join thousands of customers already cooking with CosmoGrill.

Explore the full range at cosmogrill.com and find your perfect barbecue today.

Why Choose CosmoGrill

Écrit par l'entreprise

Built for Real BBQ Experiences
From charcoal and gas classics to dual fuel versatility, every CosmoGrill barbecue is designed to deliver performance, durability, and great value. Whether you're cooking for two or hosting a full garden party, our grills are built to handle it.
Fast Delivery, Reliable Support
Enjoy free next day delivery across mainland UK, easy returns, and responsive customer support when you need it. We are here before and after your purchase.
Spare Parts, Not Replacement BBQs
We stock a wide range of spare parts so you can keep your barbecue going for years. A smarter, more sustainable way to enjoy outdoor cooking.

Shop with Confidence | Built on Trust

Fast delivery, easy returns, and support you can rely on.

We stand behind every CosmoGrill purchase. Enjoy free next-day delivery across mainland UK, free returns on all barbecues, and responsive UK-based customer support. If something is not right, we will work quickly to put it right. Simple as that.

Coordonnées de contact

Promotion box for CosmoGrill

BBQ Season Ready? - SPRING SALE IS LIVE!

Enjoy Up to 30% OFF BBQs, Covers & Accessories. Brand You Can Trust

4,5

Excellent

TrustScore 4.5 sur 5

514 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Such an easy way to obtain spares

Rasy to use website and very quick delivery. Good to see a grnuine Black Friday discount.

28 novembre 2025
Logo de CosmoGrill

Réponse : CosmoGrill

Thank you for your review, Colin. It is great to hear that you found the website easy to use and that your order arrived quickly. We are also pleased the Black Friday discount felt genuinely worthwhile. Thank you for taking the time to share your experience.

CosmoGrill

Noté 5 sur 5 étoiles

This is the second dual fuel BBQ I've…

This is the second dual fuel BBQ I've purchased, the first was a house warming present for my daughter and son-in-law. He's used his many times and I can't wait to fire up the smoker, charcoal and gas burners. It is exceptional value for money and the build instructions are easy to follow - the second BBQ was a one-man build. I'd recommend it to anyone that wants the versatility it offers.

1 décembre 2025
Logo de CosmoGrill

Réponse : CosmoGrill

Thank you for the review, Christopher. It is great to hear that you came back to CosmoGrill for a second dual-fuel BBQ, and even better to know the first one has already been well used and enjoyed. We are really pleased you found the instructions straightforward. Thank you for the recommendation and for choosing CosmoGrill again.

Noté 5 sur 5 étoiles

The grills are very good quality

The grills were delivered in very good time and the quality of them very good. Solid cast iron. I haven't made use of them yet but I can certainly recommend

24 novembre 2025
Logo de CosmoGrill

Réponse : CosmoGrill

Thank you for the five star review, Graham. We are really pleased to hear the grills arrived quickly and that you are happy with the quality. We hope they serve you well once you get the chance to use them, and we appreciate the recommendation.

CosmoGrill

Noté 5 sur 5 étoiles

Quick and easy

Quick and easy

22 novembre 2025
Logo de CosmoGrill

Réponse : CosmoGrill

Thank you for your review, Sean

CosmoGrill

Noté 2 sur 5 étoiles

Some parts re- painted so it looks like…

Some parts re- painted so it looks like Return product. Also Some edges were bended. Instruction is not that clear so be careful you may need to start again.
Doesn't feel like a quality first product i don't think it will last long.

22 novembre 2025
Logo de CosmoGrill

Réponse : CosmoGrill

Thank you for sharing your feedback, Ismail. I am sorry to hear that your experience did not meet expectations and that the condition and assembly instructions left you feeling disappointed.

All of our products go through strict quality checks before leaving the supplier, however on rare occasions an oversight during packing or handling can occur, and I apologise if this was the case with your order. We also appreciate your comments on the instructions, as clear guidance is important and feedback like this helps us improve future updates.

We understand why this experience would affect your confidence in the product, and your comments have been noted, so we can review and improve where possible. Thank you for taking the time to be honest about your experience.

CosmoGrill

Noté 4 sur 5 étoiles

Great BBQ, will continue

This is the 3rd BBQ I buy from CosmoGrill, this small one was for me to take to my holiday home overseas. It is sturdy and lasts. Only issue is the tray, with time needs a new one and hard to find that extra. But the price is so low and good quality. I just buy a new o e every 3 years. Only give 4 review because of the tray gets rusty easily.

3 octobre 2025
Logo de CosmoGrill

Réponse : CosmoGrill

Thank you for your review, Debbie. It really means a lot to hear that this is your third CosmoGrill, and that you trust our BBQs enough to take one with you to your holiday home overseas. We are pleased you find them sturdy, long lasting, and good value for money.

We completely understand your comments about the tray. This is a consumable part and, like many components exposed to heat and the elements, it can wear over time. To help with this and to be more environmentally responsible, we stock spare parts for almost all of our BBQs so customers can replace individual parts when needed rather than the whole barbecue. It is part of our effort to reduce waste and help products stay in use for longer.

Thank you again for your honest feedback and continued support. We really appreciate it.

CosmoGrill

Noté 5 sur 5 étoiles

Great BBQ, easy build, good quality cover

Brought mini cosmo grill BBQ with cover, it looked like a daunting flat pack but went together well following the instructions (just make sure legs on in right position as per stickers). Slight dent to lid on arrival but customer service excellent, speedy replies and care advice to sort dent and very fair gesture of goodwill offered which I believe Kieran sorted for us, thank you!

1 novembre 2025
Avis spontané
Logo de CosmoGrill

Réponse : CosmoGrill

Thank you for your review. We are really glad to hear that the mini CosmoGrill was straightforward to build and that the cover meets your expectations. We’re sorry to hear about the dent on arrival, but it’s great to know our customer service team were able to sort that out for you quickly and fairly. Thank you for sharing your experience and for choosing CosmoGrill.

Noté 2 sur 5 étoiles

Long delivery (2 months)

Long delivery (2 months), defective goods when received (no stitching on one seam of my BBQ cover). In fairness a replacement was despatched quickly but overall an insatisfactory experience.

22 octobre 2025
Logo de CosmoGrill

Réponse : CosmoGrill

Thank you for your feedback, Herky. I am sorry to hear about the long wait for delivery and that the cover did not arrive in the condition you were expecting. Waiting that length of time is understandably frustrating and not the experience we aim to provide.

While I am glad to hear a replacement was sent out quickly once the issue was raised, I appreciate that the overall experience still fell short for you. Your comments have been noted and help highlight where improvements are needed, both in lead times and quality checks.

Thank you for taking the time to share your honest experience.

CosmoGrill

Noté 5 sur 5 étoiles

Great support for spare parts

As well as ordering some BBQ spare parts that were available on the website, I wanted to see if I could order another part that wasn't listed. Kiran helped me identify the part, confirmed it was available and arranged for it to be included in my main web order. Everything was delivered on time and as ordered. Thank you!

13 octobre 2025
Logo de CosmoGrill

Réponse : CosmoGrill

Thank you for your review, Chris. We are really pleased to hear that we were able to help you find the extra part you needed and include it with your order. It is great to know everything arrived on time and as expected, and we truly appreciate you taking the time to share your experience with CosmoGrill.

Noté 5 sur 5 étoiles

super fast delivery

super fast delivery, product very well packed and easy to get the right parts from the website

10 octobre 2025
Logo de CosmoGrill

Réponse : CosmoGrill

Thank you for the five star review, Steven. It is great to hear that delivery was quick, everything arrived well packed, and that you found it easy to get the right parts from the website. We really appreciate you sharing your experience.

CosmoGrill

Noté 5 sur 5 étoiles

Great product

Loved the product really good quality to the finish would highly recommend

2 octobre 2025
Logo de CosmoGrill

Réponse : CosmoGrill

Thank you for your review, Matthew. We are really pleased to hear you loved the product and were happy with the quality and finish. Your recommendation means a lot to us, and we appreciate you taking the time to share your experience.

CosmoGrill

Noté 5 sur 5 étoiles

Excellent communication

Excellent communication, I asked about some new flame detectors via email with a picture of my BBQ, responded next day with a recommendation and link to new flame detectors. Standard delivery used and received within 2 days.
Great service

1 octobre 2025
Logo de CosmoGrill

Réponse : CosmoGrill

Thank you for your review, Ian. It is great to hear that our team were able to help quickly and point you in the right direction with the correct flame detectors. We are pleased everything arrived promptly and really appreciate you taking the time to share your experience with us.

CosmoGrill

Noté 5 sur 5 étoiles

Our Cosmo grill is very well made with…

Our Cosmo grill is very well made with lots of very good features. Adjustability for the coals is very useful plus the optional smoker or pizza stone makes it a great alrounder.

23 septembre 2025
Logo de CosmoGrill

Réponse : CosmoGrill

Thank you for your review, Denise. It is lovely to hear how pleased you are with the build quality and features of your CosmoGrill. The adjustable coal system and optional smoker or pizza stone really do make it a versatile barbecue, and we are glad you are enjoying it. We really appreciate you taking the time to share your thoughts.

CosmoGrill

Noté 5 sur 5 étoiles

I ordered a new part online & it…

I ordered a new part online & it arrived in a couple of days but on opening the box it was the wrong part, my fault as I didn't double check when I placed the order & for whatever reason the drop down box didn't keep what I clicked on. Anyway a quick phone call to customer service & it was all sorted, I sent the wrong part back & on it being received the correct parts was sent out. The customer service was great.

23 septembre 2025
Logo de CosmoGrill

Réponse : CosmoGrill

Thank you for taking the time to share this, Matt. We really appreciate your feedback about the mix-up and are glad our customer service team was able to get everything sorted quickly for you. It is great to hear the correct part reached you without any hassle in the end, and your kind words about the team mean a lot to us.

CosmoGrill

Noté 5 sur 5 étoiles

Great experience so far with this…

Great experience so far with this company. Haven’t unpacked the bbq yet so haven’t needed any after sales customer service (and hopefully won’t).

15 septembre 2025
Logo de CosmoGrill

Réponse : CosmoGrill

Thank you for your review, Sarah. We hope you have had the chance to unpack and enjoy the BBQ by now. It is great to hear that your experience with us started off positively, and we really appreciate you taking the time to share your feedback.

CosmoGrill

Noté 5 sur 5 étoiles

The items arrived as expected.

The items arrived as expected.
Very happy with the product and fit perfectly.

13 septembre 2025
Logo de CosmoGrill

Réponse : CosmoGrill

Thank you for your review, Opris. It is great to hear everything arrived as expected and that the fit was spot on. We are really pleased you are happy with the product, and we appreciate you taking the time to share your experience.

CosmoGrill

Noté 5 sur 5 étoiles

Easy online purchase

Easy online purchase, delivered on requested day, products well packaged, simple and easy transaction.

19 septembre 2025
Logo de CosmoGrill

Réponse : CosmoGrill

Thank you for your review, David. We are really pleased to hear that the ordering process was easy, delivery arrived as requested, and everything was well packaged. We appreciate you taking the time to share your experience with CosmoGrill.

Noté 5 sur 5 étoiles

Simple efficient service

18 septembre 2025
Logo de CosmoGrill

Réponse : CosmoGrill

Thank you for the five star review. It is great to hear that you found the service simple and efficient, and we really appreciate you taking the time to share your experience.

CosmoGrill

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus