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CosmoGrill Avis 514

TrustScore 4.5 sur 5

4,5

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Noté 4 sur 5 étoiles

I bought the Ignis Smoker Charcoal Barbecue & cover. Great communications, fast delivery (of the BBQ), well packaged. Assembly instructions are very good. The unit went together really well, is a gene... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Ordering process was simple Delivery was on time, next working day. The BBQ was easy to assemble, took me 2 1/2 hours on my own. The instructions were generally good, there were a couple of places... Voir plus

Noté 5 sur 5 étoiles

Very happy with it! Delivery was next day, cooks food well and is aesthetically pleasing! My only negative is that the instructions to assemble aren’t very intuitive but we managed it in the end.

Noté 5 sur 5 étoiles

Great company, I purchased my BBQ from them a few years ago, but sadly my cover got bleached out in the sun, hence ordering a new one. Fast & efficient delivery

À propos de l'entreprise

  1. Magasin d'articles de barbecue

À propos de CosmoGrill

Écrit par l'entreprise

Welcome to CosmoGrill — the UK's home of premium barbecues and outdoor cooking.

Founded in 2016, CosmoGrill has grown from a passion for great outdoor cooking into one of the UK's most trusted barbecue brands. Whether you're a casual weekend griller, a family entertainer, or a dedicated pitmaster chasing the perfect smoke ring, we have a barbecue built for you.

Our range covers everything from compact charcoal kettle grills and XL offset smokers to powerful gas barbecues and innovative hybrid dual-fuel models that give you the best of both worlds. Every CosmoGrill product is designed with you in mind, combining quality materials, thoughtful features, and accessible pricing so that great outdoor cooking is available to everyone.

Based in the UK, we support our customers with responsive service and a genuine focus on getting things right. We also stock a wide range of spare parts, helping you extend the life of your barbecue and get the most out of your purchase for years to come.

Why choose CosmoGrill?

  • Free next-day delivery across mainland UK
  • Free returns on all barbecues
  • Same-day warehouse collection available
  • Best price guarantee on every order

With 125+ products and thousands of happy customers across the UK, our Trustpilot reviews speak for themselves. We take every piece of feedback seriously, whether it is a glowing five stars or something that needs putting right, because delivering a great experience matters to us.

Join thousands of customers already cooking with CosmoGrill.

Explore the full range at cosmogrill.com and find your perfect barbecue today.

Why Choose CosmoGrill

Écrit par l'entreprise

Built for Real BBQ Experiences
From charcoal and gas classics to dual fuel versatility, every CosmoGrill barbecue is designed to deliver performance, durability, and great value. Whether you're cooking for two or hosting a full garden party, our grills are built to handle it.
Fast Delivery, Reliable Support
Enjoy free next day delivery across mainland UK, easy returns, and responsive customer support when you need it. We are here before and after your purchase.
Spare Parts, Not Replacement BBQs
We stock a wide range of spare parts so you can keep your barbecue going for years. A smarter, more sustainable way to enjoy outdoor cooking.

Shop with Confidence | Built on Trust

Fast delivery, easy returns, and support you can rely on.

We stand behind every CosmoGrill purchase. Enjoy free next-day delivery across mainland UK, free returns on all barbecues, and responsive UK-based customer support. If something is not right, we will work quickly to put it right. Simple as that.

Coordonnées de contact

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4,5

Excellent

TrustScore 4.5 sur 5

514 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

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Noté 5 sur 5 étoiles

Arrived in time and easy to assemble

Arrived in time and easy to assemble, great results using the smoker so far!

11 août 2025
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Réponse : CosmoGrill

Hello DJW,

Thank you for your great feedback! We’re glad to hear your BBQ arrived on time and was easy to assemble. Fantastic that you’re already getting great results with the smoker – happy grilling!

Kind regards,
CosmoGrill

Noté 1 sur 5 étoiles

poor quality

poor quality
wont last

8 août 2025
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Réponse : CosmoGrill

Hi Sean,

Thank you for taking the time to leave your feedback. We’re very sorry to hear you feel this way, as we work hard to ensure our products are built to high standards and supported with a 2-year manufacturer warranty for peace of mind.

We couldn’t find any record of communication from you regarding this, but we’d really like the chance to understand what happened and resolve it for you. Please reach out to us at support@cosmogrill.co.uk with your order details, and our team will be happy to assist.

Kind regards,
CosmoGrill

Noté 5 sur 5 étoiles

Great delivery with good packaging

Great delivery with good packaging.
Well organised screws, nuts,bolts etc in a separate packing.

9 août 2025
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Réponse : CosmoGrill

Hello Nair,

Thank you for your kind review! We’re pleased to hear your BBQ arrived quickly and well packaged. Great to know the organised fittings made assembly smoother for you.

Kind regards,
CosmoGrill

Noté 5 sur 5 étoiles

Good quality

Good quality, easy to build, have used just one side for BBQ FOR 2 and both sides for BBQ for 30.
Looking forward to trying pizza

9 août 2025
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Réponse : CosmoGrill

Hello Janet,

Thank you for your lovely feedback! We’re delighted you’re enjoying the flexibility of your BBQ for both small and large gatherings. We’re sure you’ll love the pizza experience too!

Kind regards,
CosmoGrill

Noté 1 sur 5 étoiles

Still waiting for my refund on the…

Still waiting for my refund on the product I bought and sent back beforehand

8 août 2025
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Réponse : CosmoGrill

Hi Anton,

Thank you for sharing your feedback, and we’re very sorry for the frustration caused. We want to reassure you and all our customers that once a return arrives safely at our warehouse and is inspected, refunds are always processed promptly to the original payment method.

In this case, we’ve requested the courier details and tracking number so we can quickly locate your parcel and finalise your refund. We haven’t yet received this information from you, but as soon as we do, we’ll ensure everything is resolved without delay.

Please contact us at support@cosmogrill.co.uk with your courier details so we can get this sorted for you straight away.

Kind regards,
CosmoGrill

Noté 5 sur 5 étoiles

Fabulous looking Dual Fuel BBQ with Smoker

Fabulous looking BBQ. Not too difficult to put together, two of us put it together in 2 hours. Part missing contacted Cosmo and a replacement part arrived within 2 days. Amazing customer service.
Makes you want to BBQ to become a master BBQer. Hopefully time for a few more before the weather really changes.

8 août 2025
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Réponse : CosmoGrill

Hello Beverley,

Thank you for your fantastic review! We’re so pleased to hear you love the look of your Dual Fuel BBQ and that our team could quickly resolve the missing part for you. Wishing you many more delicious BBQ sessions before the season ends!

Kind regards,
CosmoGrill

Noté 1 sur 5 étoiles

Customer service very nice but quality…

Customer service very nice but quality is undesirable. All rusted after a few barbecues. Will not invest in another one in the future. Very disappointed.

8 août 2025
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Réponse : CosmoGrill

Hello Johanna,

Thank you for taking the time to share your feedback. We’re sorry to hear you experienced rusting on your barbecue and understand how disappointing this must have been. As with most barbecues made from steel, regular cleaning and maintenance are important to prevent issues like this, and we always share full care guidance with our customers.

That said, we never want our customers to be left unhappy. Our team has already been in touch and provided you with replacement parts to get your barbecue back to full working order, and we’re glad we could resolve this for you.

We truly value your comments as they help us keep improving both our products and our service.

Kind regards,
CosmoGrill

Noté 5 sur 5 étoiles

Love the BBQ design

Love the BBQ design - taste difference noticeable!

6 août 2025
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Réponse : CosmoGrill

Hello S I,

Thank you for your great feedback! We’re delighted to hear you’re enjoying the design and the flavour difference with your BBQ. Wishing you many more tasty grilling sessions ahead!

Kind regards,
CosmoGrill

Noté 4 sur 5 étoiles

Great product hard to put together

Great product hard to put together, instructions could be a bit better on the screw sizes and type.

5 août 2025
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Réponse : CosmoGrill

Hello Suzuki,

Thank you so much for your feedback. We’re delighted to hear you’re happy with the product. We understand assembly can sometimes be a little tricky, and we’ll be sure to pass your comments about the instructions to our product team for improvement.

We hope you enjoy many great barbecues with your new CosmoGrill!

Kind regards,
CosmoGrill

Noté 5 sur 5 étoiles

Had some issue with my bbq

Had some issue with my bbq. Was resolved really quickly and great communication
Very pleased with the service I received

5 août 2025
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Réponse : CosmoGrill

Hello Richard,

Thank you for your kind review. We’re glad we could resolve the issue quickly for you and that you were happy with the communication and service received. Enjoy your BBQ!

Kind regards,
CosmoGrill

Noté 5 sur 5 étoiles

Great product.

Great product.

5 août 2025
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Réponse : CosmoGrill

Hi Andre,

Thank you for your review, we’re so pleased to hear you’re enjoying your barbecue. Wishing you many great cooks ahead.

Kind regards,
CosmoGrill

Noté 5 sur 5 étoiles

Great cooking BBQ

It's so simple, I got a great product at a discounted price and it arrived quickly.
It is the best BBQ I have owned and I have used it several times since buying it.

5 août 2025
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Réponse : CosmoGrill

Hi David,

Thank you for your kind words. We’re delighted to hear you’re enjoying your barbecue and that it’s the best one you’ve owned. Wishing you many more great cooks ahead!

Kind regards,
CosmoGrill

Noté 5 sur 5 étoiles

XL Smoker Charcoal Barbecue

We ordered our XL Smoker Charcoal Barbecue on-line from CosmoGrill at a price less that quoted elsewhere and it was delivered free of charge next day. The BBQ came with all the component parts listed and numbered and with comprehensive instructions on construction. Unfortunately I misunderstood one step in the instruction sequence, which meant that the total time for unpacking, laying out and numbering all the parts and constucting the BBQ was longer than it should have been, at about 4 hours.
We tried out the BBQ on a family gathering of 13 people with great success. The food was very well cooked with superb flavours and received compliments all round from our family.
Well done Cosmogrill. Highly recommended.

4 août 2025
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Réponse : CosmoGrill

Hi Thompson,

Thank you for your detailed review and recommendation. We’re glad to hear the XL Smoker Barbecue was a success at your family gathering and that everyone enjoyed the flavours. It’s wonderful to know you found the instructions comprehensive, and we really appreciate your feedback on the build time. Wishing you many more memorable barbecues with family and friends!

Kind regards,
CosmoGrill

Noté 3 sur 5 étoiles

Quality Control not up to scratch

It took 3 attempts before we actually got something that worked as expected

7 juillet 2025
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Réponse : CosmoGrill

Hello Kevin,

Thank you for taking the time to share your feedback. We’re sorry for the inconvenience caused during the replacement process, and we appreciate your patience while we worked to get everything sorted for you.

We’re pleased that you now have the correct product in place, and please rest assured we’ve reviewed our internal checks to ensure smoother handling in the future. Your feedback is valuable in helping us improve both our quality control and service.

Kind regards,
CosmoGrill

Noté 5 sur 5 étoiles

BBQ with a good device

I had a great experience with Cosmogrill BBQ. I strongly recommend any of you to get one.

14 août 2025
Avis spontané
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Réponse : CosmoGrill

Hi,

Thank you for your kind words and recommendation. We’re so pleased to hear you had a great experience with your CosmoGrill BBQ and hope you enjoy many more delicious cooks on it!

Kind regards,
CosmoGrill

Noté 5 sur 5 étoiles
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Réponse : CosmoGrill

Thank you for your review Jon, we’re delighted you found your CosmoGrill barbecue well designed and at a great price. We hope you enjoy many delicious meals with it!

Kind regards,
CosmoGrill

Noté 5 sur 5 étoiles

Excellent Customer Support

When I bought the Original 4+1 Gas Barbecue, it arrived very promptly. There was a slight issue I needed to raise with Cosmo Support, which was quickly remedied by a team member called Kiran.
The BBQ is excellent. Thank you.

24 août 2025
Avis spontané
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Réponse : CosmoGrill

Thank you for your kind words Stephen, we’re so pleased to hear your Original 4+1 Gas Barbecue arrived promptly and that our team member Kiran was able to assist you quickly. Wishing you many enjoyable barbecues ahead!

Kind regards,
CosmoGrill

Noté 5 sur 5 étoiles

Excellent BBQ


I’m really happy with my purchase of the Yamara BBQ from Cosmogrill! The delivery experience was excellent – very quick and reliable, which made the whole process stress-free. The BBQ itself is amazing – the build quality is great, sturdy, and definitely worth the money.

Assembly was straightforward and the instructions were clear. It does require two people, but it was still very easy to put together. Once assembled, it looks fantastic and feels like a premium product.

Overall, I couldn’t be happier with this BBQ and highly recommend it to anyone looking for a high-quality, reliable grill at a great price.

31 juillet 2025
Noté 1 sur 5 étoiles

3 weeks since my gas bbq was delivered…

3 weeks since my gas bbq was delivered and it still isn't working. Tried buying another regulator just in case. Customer Service is slow and not helping. Just came back to say buy another regulator which give already told them in several videos I've shared. Spent a lot of money, can't use it and have no faith they are going to resolve this. Don't risk it.

1 août 2025
Avis spontané
Noté 1 sur 5 étoiles

Hello everyone

Hello everyone, it's been almost a month since I bought a grill from Cosmogrill, which still hasn't arrived. The Cosmogrill team stopped responding to my emails, and so the problem hasn't been solved. I'm left without a grill and without money. Everyone who's been in this situation where can l reached out for help. I don't know where to turn. I'm left without money and without a grill. In the future, all people who would like to buy a grill from Cosmogrill, be careful of this customer. Don't buy grills from them. They're not a trustworthy company. Please help me if anyone has been in my situation before. Thank you.

5 août 2025
Avis spontané

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