I bought the Ignis Smoker Charcoal Barbecue & cover. Great communications, fast delivery (of the BBQ), well packaged. Assembly instructions are very good. The unit went together really well, is a gene... Voir plus
L'entreprise a répondu

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I bought the Ignis Smoker Charcoal Barbecue & cover. Great communications, fast delivery (of the BBQ), well packaged. Assembly instructions are very good. The unit went together really well, is a gene... Voir plus
L'entreprise a répondu
Ordering process was simple Delivery was on time, next working day. The BBQ was easy to assemble, took me 2 1/2 hours on my own. The instructions were generally good, there were a couple of places... Voir plus
Very happy with it! Delivery was next day, cooks food well and is aesthetically pleasing! My only negative is that the instructions to assemble aren’t very intuitive but we managed it in the end.
Great company, I purchased my BBQ from them a few years ago, but sadly my cover got bleached out in the sun, hence ordering a new one. Fast & efficient delivery
Écrit par l'entreprise
Welcome to CosmoGrill — the UK's home of premium barbecues and outdoor cooking.
Founded in 2016, CosmoGrill has grown from a passion for great outdoor cooking into one of the UK's most trusted barbecue brands. Whether you're a casual weekend griller, a family entertainer, or a dedicated pitmaster chasing the perfect smoke ring, we have a barbecue built for you.
Our range covers everything from compact charcoal kettle grills and XL offset smokers to powerful gas barbecues and innovative hybrid dual-fuel models that give you the best of both worlds. Every CosmoGrill product is designed with you in mind, combining quality materials, thoughtful features, and accessible pricing so that great outdoor cooking is available to everyone.
Based in the UK, we support our customers with responsive service and a genuine focus on getting things right. We also stock a wide range of spare parts, helping you extend the life of your barbecue and get the most out of your purchase for years to come.
Why choose CosmoGrill?
With 125+ products and thousands of happy customers across the UK, our Trustpilot reviews speak for themselves. We take every piece of feedback seriously, whether it is a glowing five stars or something that needs putting right, because delivering a great experience matters to us.
Join thousands of customers already cooking with CosmoGrill.
Explore the full range at cosmogrill.com and find your perfect barbecue today.
Écrit par l'entreprise
Fast delivery, easy returns, and support you can rely on.
Unit A3, Middlesex Business Centre, UB2 4AB, London, Royaume-Uni

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Arrived in time and easy to assemble, great results using the smoker so far!

Réponse : CosmoGrill
Great delivery with good packaging.
Well organised screws, nuts,bolts etc in a separate packing.

Réponse : CosmoGrill
Good quality, easy to build, have used just one side for BBQ FOR 2 and both sides for BBQ for 30.
Looking forward to trying pizza

Réponse : CosmoGrill
Still waiting for my refund on the product I bought and sent back beforehand

Réponse : CosmoGrill
Fabulous looking BBQ. Not too difficult to put together, two of us put it together in 2 hours. Part missing contacted Cosmo and a replacement part arrived within 2 days. Amazing customer service.
Makes you want to BBQ to become a master BBQer. Hopefully time for a few more before the weather really changes.

Réponse : CosmoGrill
Customer service very nice but quality is undesirable. All rusted after a few barbecues. Will not invest in another one in the future. Very disappointed.

Réponse : CosmoGrill

Réponse : CosmoGrill
Great product hard to put together, instructions could be a bit better on the screw sizes and type.

Réponse : CosmoGrill
Had some issue with my bbq. Was resolved really quickly and great communication
Very pleased with the service I received

Réponse : CosmoGrill
It's so simple, I got a great product at a discounted price and it arrived quickly.
It is the best BBQ I have owned and I have used it several times since buying it.

Réponse : CosmoGrill
We ordered our XL Smoker Charcoal Barbecue on-line from CosmoGrill at a price less that quoted elsewhere and it was delivered free of charge next day. The BBQ came with all the component parts listed and numbered and with comprehensive instructions on construction. Unfortunately I misunderstood one step in the instruction sequence, which meant that the total time for unpacking, laying out and numbering all the parts and constucting the BBQ was longer than it should have been, at about 4 hours.
We tried out the BBQ on a family gathering of 13 people with great success. The food was very well cooked with superb flavours and received compliments all round from our family.
Well done Cosmogrill. Highly recommended.

Réponse : CosmoGrill
It took 3 attempts before we actually got something that worked as expected

Réponse : CosmoGrill
I had a great experience with Cosmogrill BBQ. I strongly recommend any of you to get one.

Réponse : CosmoGrill
When I bought the Original 4+1 Gas Barbecue, it arrived very promptly. There was a slight issue I needed to raise with Cosmo Support, which was quickly remedied by a team member called Kiran.
The BBQ is excellent. Thank you.

Réponse : CosmoGrill
I’m really happy with my purchase of the Yamara BBQ from Cosmogrill! The delivery experience was excellent – very quick and reliable, which made the whole process stress-free. The BBQ itself is amazing – the build quality is great, sturdy, and definitely worth the money.
Assembly was straightforward and the instructions were clear. It does require two people, but it was still very easy to put together. Once assembled, it looks fantastic and feels like a premium product.
Overall, I couldn’t be happier with this BBQ and highly recommend it to anyone looking for a high-quality, reliable grill at a great price.
3 weeks since my gas bbq was delivered and it still isn't working. Tried buying another regulator just in case. Customer Service is slow and not helping. Just came back to say buy another regulator which give already told them in several videos I've shared. Spent a lot of money, can't use it and have no faith they are going to resolve this. Don't risk it.
Hello everyone, it's been almost a month since I bought a grill from Cosmogrill, which still hasn't arrived. The Cosmogrill team stopped responding to my emails, and so the problem hasn't been solved. I'm left without a grill and without money. Everyone who's been in this situation where can l reached out for help. I don't know where to turn. I'm left without money and without a grill. In the future, all people who would like to buy a grill from Cosmogrill, be careful of this customer. Don't buy grills from them. They're not a trustworthy company. Please help me if anyone has been in my situation before. Thank you.
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