Ghosted for a refund after getting uwearable costume
I received my order and there was issues with the construction of the costume I purchased. I got the size I was meant to, however the straps at the top of the dress were improperly sewn together, making the costume unwearable. I emailed support@cosplaylab as instructed on their website the day I got the package in the mail because according to their website you have to provide them with the reason for wanting a return before they will even consider refunding. I have received no response and have just come to terms that they got $90 from me. While I understand that premade cosplay costumes in this price range aren't the best quality, I still think for $90 it should be wearable and it was not. For anyone reading this that is thinking about buying anything from them, I want you to know I built my own costume from individual pieces off of SHEIN for a total of $60 and it came out way better. don't give this company your money.








