Ordered perfume around $500 worth in June 2025 and still not arrived. No response to my requests for refund and now they are not contactable and website closed!!!!!! How do I get my money back?!?!!!
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Lisez les avis des autres
Ordering from Cost Plus Perfume made me realise just how much we overpay at department stores. I saved 60% on the exact same fragrance I’ve bought before at full price. It’s authentic, arrived safely,... Voir plus
WARNING – AVOID THIS COMPANY This has been one of the WORST online shopping experiences I’ve ever had. My order was placed MONTHS ago and NOTHING has been shipped or refunded. The order hasn’t... Voir plus
Nothing delivered , won’t respond , no phone number , ignoring emails First contact saying 100s of other people also waiting on orders !! Then nothing , can’t get hold of them Total rip off , DO... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Shop your favourite luxury fragrances at wholesale pricing.
Coordonnées de contact
81-83 Campbell Street, 2010, Surry Hills, Australie
- +61 1800 723 683
- hello@costplusperfume.com.au
- costplusperfume.com.au
1,7
Mauvais
28 avis
N'a pas répondu aux avis négatifs
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Les gens ont aussi consulté
Over 2 months and still no sign of…
Over 2 months and still no sign of delivery
Very disappointing as I’ve been very patient
21 juillet 2025
Avis spontané
⭐ 1 Star
⭐ 1 Star – Terrible Experience. Never Again.
I ordered perfumes from Cost Plus Perfume Company on 20th June 2025 and never received anything — not even proper communication. Their website said 14–21 days for delivery, which has now passed with no explanation or apology.
When I contacted them, they didn’t offer help — instead, they rudely suggested I cancel the order and shop at Myer or David Jones. If I wanted to shop there, I would have. The whole point of shopping online is convenience — which this company completely fails to provide.
Their customer service number doesn’t even work, and their email replies are dismissive and unprofessional. If you give them feedback, they act like they’re doing you a favor by cancelling your order instead of solving the issue.
They finally cancelled my order — which is fine — but now I’m just waiting to get my money back. Honestly, if a business can’t handle basic service and communication, they shouldn’t be operating.
Avoid at all costs. There are better and more reliable sellers out there who actually value their customers.
17 juillet 2025
Avis spontané
5 weeks and still waiting
5 weeks and still waiting. No perfume. No response to emails. Phone not answering…scammers?
16 juillet 2025
Avis spontané
The site is Outright scam
The site is scam, ordered 4 scents on 26th May, only received response on 17th June that the items will be shipped later that week, no response from them after. No response either through email or phone. Cancelled the order and don't know how to go for a refund now. Most of the recent reviews are fake. Its an OUTRIGHT SCAM.
26 mai 2025
Avis spontané
This is a bloody scam
This is a bloody scam. Got your money and never delivered and no response on email or phone.
AVOID!!!!!!!!!!!!
26 juin 2025
Avis spontané
Sells products that are not in stock
Ordered two fragrances only to be told 2 weeks later (after I followed up) that they don't actually have stock. At least it was refunded quickly.
28 août 2024
Avis spontané
Well priced,favourite perfume
Well priced,favourite perfume, arrived safely and timely. Would buy again, lots to choose from, good value.
11 août 2024
Unresponsive Service and Missing Order Tracking from Cost Plus Perfume
I paid for express delivery on my order two weeks ago and received a payment confirmation with my order number on the same day. Since then, I haven't received any emails with tracking details as promised on the website. It's been impossible to get any feedback from costplusperfume.com.au. They don't answer phone calls or return my messages (I've left several voicemails with my phone number, name, and order number). They've also ignored my emails, whether sent through the website or directly to their email at @costplusperfume.com.au.
16 août 2024
Avis spontané
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