Costumescenter Avis 

69
•
TrustScore 2 sur 5

2,1

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

Wig was smaller then their size chart listed. When asking about return- they only refund 15% which is about the same I would pay to ship back to them so not worth the trouble. No way to rate the item... Voir plus

Noté 1 sur 5 étoiles

Extremely disappointed. Ordered my costume September 1st for Halloween and it still hasn’t arrived ( October 30th) and no reply from emails and tracking hasn’t moved from China location as well... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

My 5 years old son doesn't like the superhero costumes in local Walmart. I happen to browse the page of Costumescenter Youtube and placed an order for Iron Man costume. My baby son loves it so mucn af... Voir plus

Noté 1 sur 5 étoiles

Ordered in late September but did not receive costume until after Halloween. Shipping status was stuck at ‘waiting for pickup’ until I disputed with PayPal. When package finally arrived, it was the... Voir plus

L'entreprise a répondu

À propos de l'entreprise


Coordonnées de contact

2,1

Bas

TrustScore 2 sur 5

69 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

2,1

Tous les avis

(69)

0 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Good Experience

I have to say I am really happy with my purchase. This was the only place we could find a small size of the costume my son wanted. It did take almost 3 weeks for delivery but it made it here successfully and he is thrilled with his new Halloween costume. He won’t take it off so I just hope it lasts the rest of the month. My costume is cute as well, might run a tiny bit small but it will definitely work. Overall very satisfied!!

29 septembre 2021
Avis spontané
Logo de Costumescenter

Réponse de Costumescenter

Hi Heather,

Thank you for the wonderful review! we are so happy you and your son are satisfied with our costumes, You are a valued customer, and your satisfaction is very important. We hope you will continue to visit us at Costumescenter. Christmas is coming, we are offering you a special discount, please contact our service team to get the coupon code. Thank you very much.

Best regards
Costumescenter

Noté 1 sur 5 étoiles

I ordered a costume from this company…

I ordered a costume from this company with my Visa card. The reason I do this, is because if I’m not satisfied with their product I can call my credit card company and they handle it. Well I got a confirmation email stating I could cancel within 24 hours and receive a full refund, but would be charged 20% of my order price otherwise. Also it was charged to a PayPal account not directly to my Visa. So I immediately tried to send an email to the address on the order email to cancel. When it would not allow me to cancel it, I called my credit card company and told them what happened. They immediately cancelled my card and is sending me another one. Thank goodness I discovered this as extremely suspicious and was able to not be out of pocket over $100 from this fraudulent company! Buyer beware!!!!! Don’t order from Costume Center!!!!! It is a fraud!!!!!!

18 septembre 2021
Avis spontané
Noté 1 sur 5 étoiles

This company is terrible

This company is terrible! I ordered a Halloween costume 15 days before Halloween and it arrived two days before Thanksgiving! It is shipped from China but there is no warning regarding that. Payment was only allowed with PayPal so I couldn’t dispute it as PayPal took forever to take care of this and closed the dispute.
DO NOT USE THIS COSTUME COMPANY AS IT TAKES 5 WEEKS FOR YOUR DELIVERY!!

27 novembre 2020
Avis spontané
Noté 1 sur 5 étoiles

Buyer Beware!

I wish a Zero Star review was an option. Ordered a 3-piece item and only received two of the items. Contacted them for a refund and was told I would have to pay for the return shipping before they would refund. Shipping to China would cost more than the item did originally!! Had I received the complete item but wasn't happy with it, I would understand their response.

23 novembre 2020
Avis spontané
Noté 1 sur 5 étoiles

Terrible Terrible Terrible!!!

Terrible Terrible Terrible!!!! I ordered a costume beginning of October for Halloween and didn't receive until the beginning of November. I kindly asked for a refund and would ship the product back and they refused!!! Takes forever to ship and then they can't make it right by the customer. I do not recommend ordering from this company.

9 novembre 2020
Avis spontané
Noté 1 sur 5 étoiles

Horrible.

I went on the website to order a Money Heist costume for this Halloween. Said to order before the 24th to get it on time so I ordered on the 21st. Still haven’t received anything, not even an email. I tried contacting them several times and no response. Halloween is ruined this year thanks to them!

29 octobre 2020
Avis spontané
Noté 1 sur 5 étoiles

False Advertising and Scam Products

I ordered a Halloween costume from CostumesCenter.com (a PinkQueen company), and they sent the wrong costume. When I asked for a replacement or refund, I was told that I was sent a product comparable to the photo and description on their site (it's not; it's the wrong costume), and that they don't sell the actual costume in the photo and description. After several back and forth emails, they finally sent me a return form, but said I have to pay the shipping back...to China. The shipping is more than the costume. They are now not returning my emails.

16 octobre 2020
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus