Cosyfeet Avis 

206
TrustScore 4.5 sur 5

4,4

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

The gel foot pads were of good quality however I found them to be slightly tight & uncomfortable to wear all day. Personally I think the underneath pad could be slightly longer but overall not bad.

Noté 5 sur 5 étoiles

I bought the extra wide boots as i have swollen feet and they go straight on they are very comfortable and made a big difference to me.

Noté 1 sur 5 étoiles

The sandals ordered fitted well and were comfy but the soles were far too slippy on carpet for the elderly or anyone with mobility problems. Their Terms & Conditions are: “No Quibble Money Back Gua... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I've ordered many pairs of shoes over the past years and always find them to be of high quality. Due to medical problems the larger fittings work perfectly for me especially when wearing orthotics. So... Voir plus

À propos de l'entreprise

  1. Magasin de chaussures

Écrit par l'entreprise

There’s wide fitting and then there’s Cosyfeet! Specially designed to fit and flatter swollen feet, our footwear is much roomier than the wide fitting footwear you’ll find on the high street. All our styles have the same extra roomy fitting (6E for women and 3H for men) and can be adjusted to fit a range of swelling.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

206 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,4

Tous les avis

(206)

50 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

I have a wide foot

I have a wide foot, and it is difficult to find shoes. I bought items 3 times. It is terrible, the cost price does not correspond to the quality. Last purchase slippers, 71 pounds. Real price 20 pounds. Pieces of cheap synthetics. Sole thin-uncomfortable.And the rest of the purchases are of low quality. Shoes. Expensive. Complete discrepancy between prices and quality.

24 janvier 2025
Avis spontané
Logo de Cosyfeet

Réponse de Cosyfeet

Hi,

Please can you contact us: https://www.cosyfeet.com/contact-us and provide more information about your order, so we can investigate this for you?

Thanks,
Cosyfeet

Noté 5 sur 5 étoiles

Lovely shoes.

Ordered on line. Quick delivery. Ordered 2 pairs of shoes for my mum. She loved both pairs and the fit was comfortable. I took out insole which gave her even more room in the shoes. Have bought 3 different pairs in the last month. Expensive but worth it.

24 janvier 2025
Noté 3 sur 5 étoiles

Good and bad

The ordering was effortless and the delivery was great
but when you return an item the refund takes a long time

24 janvier 2025
Logo de Cosyfeet

Réponse de Cosyfeet

Good Afternoon

Thank you for your feedback.

We can confirm that we received the order back on the 31.01.2025 and the refund was processed the same day. However the refund does take 4 working days to show in your account.

Please accept our apologies for any inconvenience this may have caused.

If we can be of any further assistance please do not hesitate to contact us.

Kind regards
Cosyfeet

Noté 3 sur 5 étoiles

Ripped off by Jim

I bought a pair of Jim shoes in a winter sale. On delivery an offer of 10% off if l purchased another pair. I took up the offer and bought another pair of Jim.
Then came the big disappointment because the Jim shoes were again reduced in a sale to less than l paid with The 10% off. This leaves a customer feeling “ripped off” and unlikely to make further purchases.

8 janvier 2025
Logo de Cosyfeet

Réponse de Cosyfeet

Good Afternoon

Thank you for your feedback.

We understand it can be frustrating when an item goes into the sale shortly after purchase, however, as with all retail pricing and promotions do change periodically, and we are unable to predict or guarantee future price adjustments. While we do our best to offer competitive pricing at all times, sale prices are a normal part of retail.

Please accept our apologies for any disappointment and inconvenience this may have caused.

If we can be of any further assistance please do not hesitate to contact us.

Kind regards
Cosyfeet

Noté 3 sur 5 étoiles
Logo de Cosyfeet

Réponse de Cosyfeet

Good Afternoon

Thank you for your feedback.

We are sorry to learn that the order has proven to be unsuitable. We can see by our records that we have received these back and a refund has been processed.

If we can be of any further assistance please do not hesitate to contact us.

Kind regards
Cosyfeet

Noté 5 sur 5 étoiles

Great service.

Always great quick service from Cosyfeet. Easy to use website and kept up to date with delivery details. Love my new slippers. Perfect fit soft material plenty of room for swollen feet and ankles. To improve I'd like a bit more padding underfoot for painful heels but overall a nice slipper.

8 janvier 2025
Noté 3 sur 5 étoiles

I am so gutted

I am so gutted. I have lymphodema and am diabetic. I found the cosy feet site whilst online.
I ordered Alison shoes and got the extra straps, I also ordered a size bigger and the shoes didn't fit at all. The were too narrow and too short I counldn't even get my foot in the shoe. I am a size 5.5 but ordered a 6.5 as I've always had trouble with getting shoes. The shoes sounded brilliant so didn't mind paying the extra money for them than what I normally pay. But like I say no were near fitting me. I am sooooo disappointed.

29 janvier 2025
Avis spontané
Logo de Cosyfeet

Réponse de Cosyfeet

Good Afternoon

Thank you for your feedback.

We are sorry to learn that the order has proven to be unsuitable. We do offer a free return service, therefore you are more than welcome to return them to us for an exchange or a refund. We do not have a time limit on our returns.

If we can be of any further assistance please do not hesitate to contact us.

Kind regards
Cosyfeet

Noté 1 sur 5 étoiles

I brought cosy feet slippers and have…

I brought cosy feet slippers and have found them extreamly uncomfortable definitely not worth the money .very hard inside sole for your feet. They have fur on the inside but they still hurt.Absolutely no softness in them at all, I was also given a pair by my daughter for Christmas and they are the same

1 janvier 2025
Avis spontané
Logo de Cosyfeet

Réponse de Cosyfeet

Good Morning

Thank you for your feedback.

We are sorry to learn that the order has proven to be unsuitable. We do offer a no quibble guarantee and a free return service, therefore you are more than welcome to return them to us for an exchange or a refund. We do not have a time limit on our returns.

If we can be of any further assistance please do not hesitate to contact us.

Thanks,
Cosyfeet

Noté 5 sur 5 étoiles

Mooch slippers

Very comfortable and supportive to the feet. Essential as had experienced plantar fasciitis in the past prior to discovering these slippers. Great that the slippers are also washable in the washing machine on 30 degrees which I have done a few times. Now have bought second pair and I would not hesitate to recommend these slippers.

23 décembre 2024
Noté 2 sur 5 étoiles

I ordered 6 pairs of socks

I ordered 6 pairs of socks. 3 cotton and 3 wool mix. Having neuropathy I thought the wool socks would help to keep my feet warm. These “ socks “ are so terribly thin that it’s hard to call them socks. Can actually see my big toe through the sock. Also, the weave is not soft . Very disappointed.

14 janvier 2025
Avis spontané
Logo de Cosyfeet

Réponse de Cosyfeet

Hi,

Thank you for your feedback.

We are sorry to hear you were disappointed with your purchase on this occasion.

Please contact our customer service team so we can assist you further.

We look forward to hearing from you.

Kind Regards,
Cosyfeet

Noté 1 sur 5 étoiles

I ordered 2 pairs of cozy feet online…

I ordered 2 pairs of cozy feet online on 12-07-24. It is now 01-14-25 and still hasn’t arrived and have no response the several times I’ve tried to email them with my order number.
No way to call direct and speak to someone. Huge scam and am calling my credit card for hopefully a reimbursement!

14 janvier 2025
Avis spontané
Logo de Cosyfeet

Réponse de Cosyfeet

Hi,

You've submitted a review for www.cosyfeet.com

Please can you contact us: https://www.cosyfeet.com/contact-us - and provide the details of your order, so we can investigate this?

Thanks,
Cosyfeet

Noté 5 sur 5 étoiles

Wonderfully comfortable ankle boots

I received today a pair of winter red Nubuck ankle boots. I have difficult feet as had major operation on my right foot two years ago. I put them on they are so comfortable I bought a half size larger as lined.
I am delighted with them and am about to go for a short walk before temperature drops again . Would recommend them to anybody

10 janvier 2025
Avis spontané
Noté 1 sur 5 étoiles

I ordered 2 pairs of Ugg slippers on…

I ordered 2 pairs of Ugg slippers on November 6th. I have received 0 response. I need them for Christmas…I have emailed them multiple times, I emailed shop about this order and I never heard back from either. If you go onto their site it just says they sold out of their last drop. I believe this is a scam…I knew it was too good to be true.

17 décembre 2024
Avis spontané
Logo de Cosyfeet

Réponse de Cosyfeet

Hi,

You've submitted a review for www.cosyfeet.com

We do not sell Ugg slippers, so I'm sorry you have not purchased from us. If another website was using our name, please let us know who, so we can look into this?

Thanks,
Cosyfeet

Noté 1 sur 5 étoiles

Have two orders that were placed on Oct…

Have two orders that were placed on Oct 10 still nothing they are Christmas presents!!!!!! They took my money and nothing!!! I’m so mad!

10 octobre 2024
Avis spontané
Logo de Cosyfeet

Réponse de Cosyfeet

Hi,

Please can you contact us: https://www.cosyfeet.com/contact-us - and provide the details of your orders so we can investigate this?

Thanks,
Cosyfeet

Noté 5 sur 5 étoiles

Exceptional service…

I ordered a pair of shoes yesterday just before lunch time and received a message in the afternoon to say they had been despatched. They were delivered this morning before 9.30. Best service I have ever received.

16 novembre 2024
Avis spontané

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