Cosyfeet Avis 

206
TrustScore 4.5 sur 5

4,4

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

The gel foot pads were of good quality however I found them to be slightly tight & uncomfortable to wear all day. Personally I think the underneath pad could be slightly longer but overall not bad.

Noté 5 sur 5 étoiles

I bought the extra wide boots as i have swollen feet and they go straight on they are very comfortable and made a big difference to me.

Noté 1 sur 5 étoiles

The sandals ordered fitted well and were comfy but the soles were far too slippy on carpet for the elderly or anyone with mobility problems. Their Terms & Conditions are: “No Quibble Money Back Gua... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I've ordered many pairs of shoes over the past years and always find them to be of high quality. Due to medical problems the larger fittings work perfectly for me especially when wearing orthotics. So... Voir plus

À propos de l'entreprise

  1. Magasin de chaussures

Écrit par l'entreprise

There’s wide fitting and then there’s Cosyfeet! Specially designed to fit and flatter swollen feet, our footwear is much roomier than the wide fitting footwear you’ll find on the high street. All our styles have the same extra roomy fitting (6E for women and 3H for men) and can be adjusted to fit a range of swelling.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

206 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

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4,4

Tous les avis

(206)

50 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Bought for Aunt

Bought for Aunt. She has dementia and swollen feet. These slippers appear comfortable and fit well.

4 avril 2024
Noté 1 sur 5 étoiles

This company sends unwanted mail…

This company sends unwanted mail through the post to a family member even though i removed their details from my account months ago. I am trying to close my account but have been sitting on the chat box for half an hour (Queue position: 1), like i havent got better things to be doing.

17 avril 2024
Avis spontané
Logo de Cosyfeet

Réponse de Cosyfeet

Hi,

We are sorry for the unwanted mail that you or your family received. Removing an address from your account online would not have prevented any future mailings. But I can see you have now spoken to a member of the team who has arranged this for you.

Please accept our apologies for the inconvenience.

Noté 1 sur 5 étoiles

Still waiting for refund other shoes…

Still waiting for refund other shoes we’re ok

25 mars 2024
Logo de Cosyfeet

Réponse de Cosyfeet

Hi,

Please accept our apologies for the delay in processing your refund, it took longer than normal for your return to reach us.

We have now refunded you.

Thanks,
Cosyfeet

Noté 5 sur 5 étoiles

Excellent customer service

Excellent customer service.i bought a pair of shoes and a pair of trainers from this company. The shoes were comfortable, but the trainers gave me blisters first time of wearing them. I contacted customer services and they immediately sent me a free returns label and refunded the money paid for the trainers within a few days.

16 mars 2024
Avis spontané
Noté 5 sur 5 étoiles

Top class Customer Service

I had a problem with slippers that I had been wearing quite some time, and i called the company to reorder, not complain. However, when the lady at Cosyfeet heard what had happened, she immediately said there would be no charge for the replacement. Absolutely top class customer service. Thank you, Cosyfeet!

21 mars 2024
Avis spontané
Noté 5 sur 5 étoiles

Lovely quality shoes

Lovely quality shoes; width makes them extremely comfortable & they look good too. They are heavier than I had expected but this doesn't affect the level of comfort or wearability. First pair of shoes in a long time I am pain free post walk.

23 février 2024
Noté 1 sur 5 étoiles

Need to less one star

Need to less one star
Shocking how they treated me
Return items as not suitable.
Not even tried on As Fabric on knickers was like plastic and little air holes
This sold as leak proof and also not show mark on out clothing is lost wee
They refusing too issue full refund and just offering partial refund 1.98 not 11.98 that was paid. . Saying refund them to wrong address .. disgusting the way this company dealt with my complain
11

11 mars 2024
Avis spontané
Noté 5 sur 5 étoiles

These boots have changed my life

These boots have changed my life! Having suffered from Plantar Fasciitis for a couple of years and paid a fortune for insoles, I have been wearing your walking boots for just over 12 months and a pair of your winter boots since October. I can now walk everywhere without pain, which means I walk more and feel so much better - thank you so much!!

22 février 2024
Avis spontané
Noté 2 sur 5 étoiles

The shoes were certainly wide enough…

The shoes were certainly wide enough for my feet, which I was happy about. However they are not very well-made, and hurt my feet in other places like the toe area, where the sole was too thin. So I had to return them. And forget what they say about easy returns! You'll be dealing with DHL, not FedEx or UPS, and they are painfully difficult to sort out. I spent over 4 days-worth of hours trying to meet their requirements and apparently failing, as they never showed. I complained to Cosyfeet - more trouble ensued. Hopefully it's now straightened out and the package will be picked up tomorrow. Hopefully.

7 février 2024
Avis spontané
Logo de Cosyfeet

Réponse de Cosyfeet

Please accept our apologies for the inconvenience you have faced.

Our customers in the USA can use either USPS or DHL for international returns - I can see from your correspondence with our customer services team, that this has now been resolved.

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