Cote Avis 

I eat at Cote quite a bit, and I appreciate the consistent quality. Breakfast is good. Please bring back the duck confit.

Best crème caramel I. Lon
But... tiny and at £9.50 it's highly overpriced

V slow service (over 30 mins for our order to arrive) & 5 mistakes with the bill

The Salad Nicoise that Cote served until a year or so ago was exceptional - quite the best obtainable anywhere, including Nice! Now it is just ordinary. What made it exceptional was the anchovy sauce at the bottom of the plate, then nicely dressed salad with two half eggs and at least two anchovies, then the piece de la resistance - the thick layer of black tapenade on top of the grilled tuna. Wonderful! The anchovy sauce and the tapenade are no more and you are lucky to get two more than a hint of salad dressing.
Please restore this fine dish to how it was and increase the price as necessary.

Went to cote last week had a lovely time with the family although my steak came out slightly undercooked staff were very nice about the issue and fixed it quickly.

We had the most glorious night at Cote in Ealing. The food was superb as always. I had the beef bourguignon and my partner the burger. Both first class.

But the biggest highlight for us both was the simply extraordinary service from Paulo. He is, without doubt, a walking masterclass of a visitor's experience. Always there but never intruding, glasses were filled when no one was looking and he was funny, police and charming. If not for the food, we'll be going back to see him. Utterly wonderful evening from start to finish. Thank you Paulo!!

The service I received at cote was appalling. I was overcharged on my order and had to argue with the “manager” explaining to him that he had charged me twice for the same item. I had ordered refill fries and I believe knowingly charged me for 2 separate servings based on his attitude and the waitress had looked very uncomfortable when giving me the bill and later when I enquired about the double charging so I’m fairly sure she had been asked to do it. Eventually he agreed he had made an error and refund me. He then offered to refund me twice (I had already paid as I hadn’t noticed the over charging) there appeared to be an error with the refund and I tried to confirm with him that I hadn’t been charged twice instead of refunded. He assured me I hadn’t, however when checking my bank statement the next day I could see that I had in fact been charged twice for the already inflated bill. I called to ask for a refund and ended up speaking to the same person. He assured very rude and told me it would take a few days to resolve, and when I asked to have the details for the complaints team he hung up the call. (When I was at the restaurant he had immediately admitted I had been overcharged and offered me a refund when I had asked for the complaints number. Overall I’m disgusted that a company would hire someone who not only tries to scam their customers to compensate for a quiet night, was so rude, and tried to stop customers from
make complaints. I also heard some of the staff members calling him a “prick” as they left 😂 so I guess I’m not the only one who thought he was awful. The food isn’t that great either.

We visited Cote in Bury St Edmunds on 15th May having booked a table several weeks in advance. When we arrived and said we had a booking the lady who greeted us immediately greeted me by name which is very unusual as lots of restaurants almost seem surprised that you have booked.
Initially our order was taken by one member of staff and then another took over, this staff member was called Emily N and what a star. She was young, confident but not cocky, knew about the food and was 100% professional - if I ran a business in Bury St Edmunds I would have offered her a job and if she's not manager at this branch very soon I would be surprised!
We had a great meal, well served, I was very confident that food that needed to be was gluten free too.
Emily N was particularly helpful when I asked her about the app and having downloaded it I achieved a reduction on the bill - always good.
I think the 10% service charge added to the bill is rather "London style" and would encourage Cote to pay there staff better - however I was very happy to pay it as we had excellent service and great food but if it had not been added I would have left more as a tip!

I go to Cotes as the standard and quality is usually consistent. Not today. I ordered the bacon baguette from the rapide menu. It was described as ‘bacon Baguette (warm freshly baked baguette, French bacon, Brittany salt butter, and red onion jam). It was not warm or fresh but toasted and hard, no butter and not enough bacon, could not finish it far too dry. When I complained, no apology. I was told they put the butter on before toasting!!! Who out there butters their bread before toasting? As a regular its really put me off going back, not just the disappointing food but also the service which seems to have dropped.

Avoid Côte Reigate.

We booked this meal weeks in advance for a birthday celebration and honestly wish we had gone literally anywhere else. The restaurant was virtually empty, which makes the dreadful food and poor service even harder to excuse.

Both mains were completely inedible and had to be sent back.

The “sirloin steak” arrived looking like dog food — full of gristle, tough, chewy and impossible to eat. When challenged, the manager, Ivan, actually defended it by saying sirloin is “supposed to be gristly and tough.” That response alone tells you everything about the standards here.

My salmon was equally appalling — tiny portion, massively overcooked, missing the advertised béarnaise sauce and instead covered with a random drizzle of hollandaise. The broccoli was mouldy, the plate was dumped with piles of rocket, and the whole dish looked like something thrown together with complete indifference.

What made the evening even worse was the attitude from management. Ivan appeared totally uninterested, openly admitted they’d already received complaints from other diners, and then bizarrely recommended we try a nearby Italian restaurant instead because the food there was “excellent.” Imagine paying restaurant prices only to be told by the manager to eat somewhere else.

This was supposed to be a special occasion. Instead, it turned into one of the worst dining experiences we’ve had in years — poor-quality food, defensive management and absolutely no sense of care or professionalism.

Customer services later offered us £30 off another visit. After this experience, there is zero chance of that happening.

People work hard for their money and dining out should feel like a treat. Côte Reigate completely failed on every level.

Would never return.

What an appalling expensive my friend and I made yesterday.
Staff rude, uninterested in, couldn't be bothered...

My friend and ordered the Steak Frites

2/3 were fat and gristle

The frites were cold and apparently there was endless frites accordingly to the menu.

The green salad was completely wilted and inedible, wilted leave doused in oil. Was gross

Then when the came to collect our plates and saw everything left

He said so sorry not our standard the meat is fatty, grisly and overcooked !

His words!

He then intimated that his manager was offering desert as compensation

That was not the case

When then bill arrived I was charged
£9.75 for a glass of 125ml however when I checked the bill I had been charged for 175
Awful food awful service and deception over bill

Cote do not care at Waterloo branch as it a transition trade their will no return business

But I know not go to my local Cote's based on our experience last night

Disgusting horrible food, which we did point out but they were to busy having a fag and gathered in a huddle
Awful Awful Awful
Do not go!

We vistied Cote in Sloane Square in Chelsea and were served by Helena - she made us feel very comfortable, advised us well on the menu options and checked that everything was Ok . we had ordered tea to come with our dessert and often restaurants bring 1 before the other - she ensured that both came togther. I told her that we were served by Helena the greek Goddess as she was so nice
The food was good too !

Food delicious today
Guys serving us charming
Hostess who greeted us on arrival and took our order needs to be more customer friendly.
I made my booking on line which was acknowledged - offering my party à welcome drink. She was oblivious to this which was embarrassing ……spoilt it for me …..
You’ve just requested my email address !!!!!

Agree with most reviews. We had dinner in Cambridge Cote on Friday night. Very poor presentation. Over priced at £200 for four of us. Not once asked if we were happy with the food and service. Not even sure a manager was on duty. Very disappointing as Cote always been one of our favourites.

I was there with my friend Saturday 9/5-26. Nadeem and Mosharaf were very welcoming, kind and just gave us an outstanding service all in all.

Staff - clearly VERY understaffed. Those that were on duty were a delight. Helpful, good humour despite really trying circumstances.

However, what on earth has Cote done to the Calamari? It used to be THE BEST - crunchy breadcrumbs and generous garlic, lemon and parsley sprinkled over with a good garlic mayo. A decent portion, too. This was clearly from a freezer bag and looked like onion rings. Oily. The dressing was industrial thousand island. Not good at all.

Arrived at this restaurant to be greeted by staff who looked like they couldn't bothered and also scruffy .surely they need some kind of dress code .standards seem to be slipping. They certainly weren't rude but they need to be more proactive. The food was expensive and the half roast chicken Arrived dry with a little portion of rocket .sauces are extra no vegetables unless you pay for them .my beef bourguignon was good but a small portion.

My friends and I have been visitors to the Cote Covent Garden branch over many years. Our most recent experience was the worst we have ever had. The menu appeared to have shrunk since our previous visit and we found it difficult to select dishes we really wanted. Most of the food was of indifferent appearance and quality, and the overall price represented very poor value for money. The restaurant was almost empty - in central London on a Saturday evening - and lacked any atmosphere. We are unlikely to be going again.

Really disappointing visit to Cote Teddington.
All the dishes except the French onion soup were really bad.
The Beetroot dish was terrible mushy and tasteless and the quality to both out Steak frites was poor.
The steaks were tasteless maybe why that is they cover the steaks with a large lump of garlic butter.
The service was good and staff polite, that's why they have been given 2 stars

Booked a table to celebrate my daughter’s birthday with their steak offer. When we arrived they had run out of steak. Not only that, they had also run out of beer. Not good! The food we had was OK apart from the re-heated chips. We left disappointed.