First I must say I have been dealing with county golf for over 30 years since they had 2 retail shops in Manchester and have always been satisfied by their customer service even if I have had a proble... Voir plus
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Avoid this company unless you know which size you are for specific brand. Ordered usual size, way too small, on phoning them they admit, yes that brand does run smaller, no indication on site about... Voir plus
I have been buying products from CG for about 4 years, never had a problem, the descriptions are usually spot on. Most recently I ordered the same product twice, and within minutes the customer servic... Voir plus
Totally agree with most of the recent comments. Had to return goods which were smaller than described.Between delivery and return cost I am £10 out of pocket.There are plenty of other companies wh... Voir plus
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Horrendous service
This company have completely let me down and I won't be buying of them again. Recently the quality of their golf gloves has dipped and I had to get a rufund . Then I bought some more which didn't fit. I rang them and they agreed to accept the return and pay for postage. They haven't and now are refusing to do so. There e mails are abrupt and dismissive. I will no longer use or recommend county golf
Ordered a pair of Ben Hogan white…
Ordered a pair of Ben Hogan white shorts, when they arrived they with actually see through. Returned them with note regarding material issue, I was refunded for cost of shorts, but not for shipping costs both ways.
Think twice before you buy these shorts
Very pleased
Purchased 3 polo shirts before reading the reviews on here and was expecting to be disappointed with the sizing.
Couldn't be more pleased with the shirts and the prices.
Ordered 2 at XL and 1 at XXL as it gives the exact sizing on their site as one XL may be 47 chest and another could be 50 chest, even from the same brand, depending on the fit.
I'm guessing the negative reviews are from people not reading the sizing properly and just assuming it's uniform across all brands/ styles.
Similar to recent reviews on here
Similar to recent reviews on here. They delivered the wrong size in an item. Customer service just gave the stock answers of me needing to return the product at my own expense. No acceptance of responsibility, no offer of collection or prepaid label. Their mistake but my job to sort out.
Can't really complain, especially with the pricing!
I have ordered a few times from County Golf and the pricing has been excellent! Calvin Klein polo shirts for under £20, Lyle & Scott T-shirts for under a tenner!!
I echo the qualms about sizes of shirts being wild, but can't really blame County Golf for Calvin Klein deciding their medium shirts will be tighter in the arms/longer in length than Ellesse for instance.
I didn't really want to pay for returns, so started by ordering what I thought would be the correct size - but yeah, some items weren't. So now I just accept I'll pay £3 to return some items and order the same stuff in different sizes (I always do this when returns are free).
Having returned a fair few items as a result of this, I can confirm the return was a bit slower than some other retailers, but only a few days post-delivery back to them.
All in all, very happy with service, have recommended to some friends, and will order again in the future.
Sizing issues
I have bought several items from County Golf and I can’t fault their prices. The problem is the sizing of the clothes. I bought three pairs of shorts, same brand, same waist, but different colours. One was a perfect fit but the other two were at least an inch smaller. They wouldn’t refund the postage. Same issue with two tops but I decided to keep them. Also contact with their after sales department isn’t good. If they offered free returns they would get a five star rating because the prices are excellent, it’s just a gamble that the items will fit
Careful What You Order...(sizing)
I recently ordered a few long sleeved base layers from CG, in my usual size, the pictures and price on their website appeared to be very appealing.
The parcel turned up, I tried on one of the base layers and immediately thought they'd sent the wrong size. Nope, size 'large', however, I looked and felt like a pig in a condom. I'm not overweight at all but these things were ridiculously tight and really quite constricting - akin to compression tops.
No mention of sizing on the description, first time I've ever purchased something in my usual size where I could and should have actually sized up to XL or XXL.
Customer service were unsympathetic, replied with a stock answer with regards to returning the items - at my expense.
I'd be very careful when ordering from this outfit unless you're going for your usual brand in your regular size.
I won't be returning.
Completely useless after sales support
Clothes I brought from here fell apart after less than three months. Stitching was coming apart at the seams and the material had developed holes in it. I’d only worn it a handful of times, but County golf said they ‘don’t believe this is a fault, it appears to be wear and tear’.
They repeatedly refused to offer a warranty replacement or a refund.
Sizing is poor
I bought a pair of trousers and they fitted well. I’ve just bought another 2 pairs in the same make and they hardly fit over my calves even though they are the same size. Now it will cost me £4.95 to send them back … I wouldn’t buy from them again!
T Shirts
I bought two t shirts which were supposed to be large but were at least extra large so the sizing was incorrect.
Pleasure dealing with the the County…
Pleasure dealing with the the County Golf team. Little issues sorted out very easily and fairly.
Thank you for the friendly service
Just received my latest order
Just received my latest order . All bought from your fantastic clearance sale . I go to Portugal with my lovely sister . They are of course all golfers . I took some t/shirts from yourselves last year . The recipients from the Hotel & Restaurant , were absolutely made up with the quality of the shirts . The t/shirts I received today , are of the highest quality , at a fraction of the price . Thank you County Golf . For all your help . Kindest regards . Paul Birchall .
Outstanding experience
Recent experience was outstanding. They were understanding of my problem and gave me first class advice and treated me generously.
A fabulous family comapny and brilliantly led.
Pleasure to deal with this company
I've been shopping with this company for the last 3 years. The quality is fantastic, shirts & jackets are proper sizing. Trousers have plenty of different choice, in length & waist. Best of all it is mostly well known brands. Have had a couple of returns mostly due to my own error in ordering wrong size. Dealt with easy & full refund. Sometimes, I manage to bag a huge discount like today of 80%. Keep up the good work guys, amazing.
I buyed there for many years
I buyed there for many years, always verry quick shipping to Germany, always verry good quality. I can only recomment this company.
Standard has dropped
Standard has dropped, take your chance on buying from them, some times good some times bad, lately service has been poor, I use to buy from them regularly now will shop elsewhere, customer relations not good at all, so tke your chance, Im considering small clams.
Top draw
Top draw, items I purchased would be double the price on other sites even on half price sale. Quick delivery also, highly recommend
Great service
Great service. Ordered a few items of clothing and mistakenly ordered a wrong size. I emailed them to check if it could be changed - their CS team got back to early the next day to confirm they could. Order arrived a few days later, very happy!!!
Excellent
Just received our order and impressed with the quickness of delivery. The quality and price was really good. The size guide was true and my husband is very happy. We will definitely be ordering again. Thank you County Golf
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