First I must say I have been dealing with county golf for over 30 years since they had 2 retail shops in Manchester and have always been satisfied by their customer service even if I have had a proble... Voir plus
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Avoid this company unless you know which size you are for specific brand. Ordered usual size, way too small, on phoning them they admit, yes that brand does run smaller, no indication on site about... Voir plus
I have been buying products from CG for about 4 years, never had a problem, the descriptions are usually spot on. Most recently I ordered the same product twice, and within minutes the customer servic... Voir plus
Totally agree with most of the recent comments. Had to return goods which were smaller than described.Between delivery and return cost I am £10 out of pocket.There are plenty of other companies wh... Voir plus
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Very happy with purchase
1st time ordering from CG, delivered 2 days after placing order, Sergio Tacchini polo shirts and a Nike baseball cap, very pleased with quality at a great price, just remember to check size guide on any items as measurements vary by make, mine fit perfectly.
Plenty of bargains to be had.
outstanding ordered fri 1.53 here sat…
outstanding ordered fri 1.53 here sat morning 11 am terrific service and great clothes as always as ive used prev highly recomend
Excellent gear - excellent value
Have ordered many items recently from County Golf - all great quality gear at excellent prices. Ordering and delivery processes all good. Looks like some folk have an issue re returning goods etc - can't comment on that as I've not had to return anything.
Worst customer service ever - AWFUL COMPANY
Awful service - Received the item quickly and left in the bag until required, a few weeks later took item out and wore to golf at 0700, quickly noticed a strong musty smell and the item being fairly small - After the round checked the size and it was a medium and not large as ordered.
Contacted County Golf and the customer service was nothing short of disgusting, tried to put the blame on me for not checking when received and wouldn't refund or exchange as worn even though they sent the wrong size!
Have brought items from County Golf before but never again - Worst customer service ever - DO NOT BUY FROM THIS COMPANY!
What a load of crap
What a load of crap every shirts are different size when they are supposed to be the same never been checked
Ordered lots from CG
Ordered lots from CG
All VFM
Odd item returned if to small , was aware you pay return postage.
I item they did refund as their error
All good quality so far
I ordered 2 pairs of shorts as I was…
I ordered 2 pairs of shorts as I was unsure about sizing, neither fitted so I contacted their helpline and exchanged/reordered some more without any problem whatsoever. Tracy was the lady I spoke to and I must say how helpful she was.
Would use again
advertised item at low price then…cancelled
advertised item at low price then cancelled order as they say someone put it incorrect. surely they have to honour price advertised on there web site.....
I have purchased many items from them…
I have purchased many items from them as have all the golf society I play with and never had any complaints I will continue to use them
Sub standard goods and charged for the privilege.
Like a lot of others it cost me £7 to buy items from this company to find there sizes are unrealistic and the goods are of poor quality, I’m convinced there products are factory seconds sold as quality products.
I have now purchased twice from this company and had the same issues. There won’t be a third.
Can not fault it
was very sceptical owing to some very bad reviews about ordering from County golf.
My experience was exemplary ordered on the Friday night arrived following Wednesday midday standard delivery.
Goods were as described well packaged and great value saved about £40 on new golf shoes . Did ring for tracking no for the parcel and was immediately told where and when no problems
I contacted County Golf as I'm looking for Golf Shoes
I contacted County Golf as I'm looking for some golf shoes. I found I pair and after reading other reviews on here I asked them if the shoes come with a Warranty. I got a reply (promptly in fairness) to say they has a waterproof warranty. I then asked what they do if the shoes split or the sole comes lose as I have had this happen to me before. I then get a reply back saying that this is unlikely to happen. I then went back and advised them it can happen and it has happened to me so what would they do if I needed to return these shoes if there was an issue with them. The email back told me they would need to be sent back to UA "to see what they say". I can only agree with some reviews on here that if you have an issue with a product you buy from this company getting a satisfactory outcome at the end is either unlikely or a very long drawn out process.
Golf polo shirt…
Purchased a label golf polo shirt intended as a gift. It arrived fairly promptly but although a 'designer' label it was poor fabric with a faulty seam at the back. I returned and explained the reason expecting my return postage to be refunded along with the cost of the shirt. I only received the cost of shirt minus their delivery postage. I was told that their'team' had examined the shirt and decided there was no fault! I should have taken pictures to prove my point but I assumed wrongly that it was an ethical company and would operate within the law. Its a shame because I have purchased from them previously with no problem. I will not purchase from them again.
I have just received a pair of golf…
I have just received a pair of golf trousers. They are very poorly made and full of creases. I don’t understand how anyone could send out clothing in such a state.
I will be returning at my cost , I will not be a returning customer…….
Poor Delivery Service…
This company needs to review which carrier it uses to dispatch its products. I received an email stating the dispatch of my order with Parcelforce 48. It took 5 "working" days to be delivered. It arrived ripped open with contents hanging out, luckily, nothing was missing. This order only had to travel 7 miles!! from Mirfield to Bradford!! .Recently, although there is no current industrial action delaying delivery, postal services have been sporadic at best, and estimate we are only receiving delivery services from Royal Mail, 3 to 4 days out of 6. Maybe add click and collect or alternative carriers as a way to improve service.
Beware if you need to send any item…
Beware if you need to send any item back, YOU WILL HAVE TO PAY THE POSTAGE. You will be at least £7 out of pocket. THEY DO NOT REFUND THE POSTAGE.
Correct sizes of items is very hit and miss. I bought a top size M, it actually measured XL.
Quality is not very good.
I will definitely not be buying from CG again.
Avoid this company if you can
Avoid this company if you can, delivery charges of £3.95 and return cost of £8.95
, total loss of approx £13 for incorrect sizes described on website. Won’t bother to buy anything in future.
Will never shop here again
Avoid this company unless you know which size you are for specific brand.
Ordered usual size, way too small, on phoning them they admit, yes that brand does run smaller, no indication on site about this, no opportunity to leave a review. Now £7.50 out of pocket in postage costs which could have been easily avoided had they actually cared about customers…
Great value for money but sizes are a…
Great value for money but sizes are a big problem.
A total rip off
A total rip off. Got charged for shipping and as it says hassle free returns on the website I thought the returns would be free. As the clothes I bought are too small, I now have to pay for returns. Not shopping here again.
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