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Lisez les avis des autres

Noté 5 sur 5 étoiles

Nathaniel was brilliant from start to finish getting me set up with the course. He didn’t just try to push me into signing up — he actually took the time to understand why I wanted to get into cybe... Voir plus

Noté 5 sur 5 étoiles

Abu was straight to the point in his call, no messing about. I didn’t want some average sales guy trying too hard down the phone. The course looks like exactly what I was looking for. I have a... Voir plus

Noté 5 sur 5 étoiles

I have just signed up and registered for the Cybersecurity course at Course2Career, and I am extremely excited! Abu-Bakr was ultimately a handful, but I made sure that I brought him back to planet ea... Voir plus

Noté 4 sur 5 étoiles

On the whole very positive once some poor communication was overcome during the course. As I was changing career paths, the help and support structuring my CV was useful and I was able to secure a job... Voir plus

À propos de l'entreprise

  1. Fournisseur de services d'éducation et d'orientation professionnelle
  2. aussi dans
  3. Centre d'éducation
  4. Centre d'entrainement
  5. Centre d'entraînement
  6. Service de recrutement

Écrit par l'entreprise

At Course2Career, we specialise in career retraining and job placement, helping individuals upskill and transition into new, fulfilling careers. With a team boasting over 50 years of combined industry experience, we provide professional, accredited training alongside expert recruitment support, ensuring you have the skills and guidance needed for success. Whether you're looking to start a career in IT, cyber security, digital marketing, business development or another high-demand industry, our tailored programmes and dedicated team will support you every step of the way. Join thousands of professionals who have successfully transformed their careers with Course2Career. Your future starts here! 🚀


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4,1

Bien

TrustScore 4 sur 5

301 avis

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4,1

Tous les avis

(301)

27 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Thanks to Abu!

Abu was patient and went the extra mile to consider a comfortable way for me to financially plan for this programme.

26 septembre 2024
Avis spontané
Noté 1 sur 5 étoiles

If you are new in IT just stay away...

Update1:Wow completly different reaction than in the emails. And Straight up flagged my review nice.
First of when i asked the CEO himself in email before enrolling was told there is weekly study via webinar its was NOT stated is only for certain subjects.

2nd. At the payment wasn't explained or told me that if i go with the inhouse finance then i wont be able to take exam before paying it off. yes was in the ToC but still not mentioned.

for new students when you sign in you lose your 14 days withdrawal right without opening any material.

i Know completed 5 subjects but how the CEO said in emails those are not important not relevant so thats why is ignored the mistakes in the mock test. which i have screenshots 20+ from the Comptia A+ core1.
And stated in emails that,those are "FREE non relevant/optional" materials so thats why wasn't fixed but now in the reply suddenly the £719 is not covering the "free" materials. and 1 fundamental exam.
And for someone without any it experience it is relevant for sure.thats why is important to be correct.

The technical issues was fixed after a few back and fort emails but the mistakes in those questions not.
Example: 2 question is 100% identical question and answers but the correct answer is different. or half of the question is gone and starts over.

Sended all the proof and most of the times was ignored.. and told it will stop communicating if i arguing.

I'm not hostile ,politely told what are my issues and why i feel this about the course, there wasn't any curse words or anything...

i Wasn't asking for refund i know is that not possible.

I emailed the CEO because on the support email at one point the replies are stopped without any warning or telling me anything. then next week wroted again tot he support still nothing.
Then wroted to the ceo email and still nothing.
not saying a student need to be informed but a automated reply would be nice and then no stress on both side.

Horrible experience specially if you are new in the cybersecurity field and dont have any experience and starting from the scratch.
All the promises what they said before i enrolled just vanished.
No weekly study webinars which was promised and then later "ohhh well that is only for the later almost at the last 2 exam only" but somehow forgot to mentioned and nothing in the terms of conditions.
The starting materials are okey ish but the mock test to test your knowledge is awful full with spelling errors or mistakes when goings against the material so dont know which is true now and when you sending pictures of the mistakes they ignore it and just hush you away and look it up for yourself...

Also they are not mentioning that when you pay with monthly instalments(inhouse so 0% apr) then you need to pay off fully. but if you go with their 3rd party provider where its starts from 20% interest rate then its fine dont need to pay off.
Except that in the terms of conditions which they love to bring up shows that no matter what need to be payed off fully before booking any exam. so this goes Against their words.
Even the cheapest exam which is like £70 won't be booked until you pay off fully.

Ohh and you lose your right for refund instantly once you log in, not even opening a material but when signed in its gone cant ask for refund.
Now i see why the other negative reviews saying that is very bad experience and the reply usualy is very hostile not professional at all.
And still when you calling them out about their own terms and conditions they just ignore that, and if you stop the payments ( directly with them no 3rd party involved ) they will happily send you to DEBT collectors and CCJ.
SO like it or not, u must pay, i will update my review in few months once this settled.

11 septembre 2024
Avis spontané
Logo de Course2career

Réponse de Course2career

Hello Laszlo,

Thank you for your review.

I am more than happy to explain this to you again, we never promise tutor led training on the programme you purchased, it is self paced training with tutor support as explained before you purchase the programme. There was never promise to you at all of weekly webinars for all the courses, not from anyone in the company including the CEO and we have evidence to back this up.

We provide email and telephone support/teams calls that you book yourself before the revision webinars take place.

I think you misunderstand the point of the terms and conditions and what it covers. We issue all your terms and conditions before payment so it’s contradictory to say the exam bookings wasn’t mentioned whilst also admitting it’s in your terms and conditions issued to you before you sign up.

It is outlined before you enrol that our in house finance option requires you to pay the balance of your training before sitting exams, there are other options as you explained yourself which you did not pick such as paying in full or going through our third party finance company. This is a choice you personally made and the terms and conditions issued before and after sign up are very clear. If you had wanted to go for a payment plan that means you could of sat the exams at any time you was more than welcome to do so, you chose not to, we also offered to change you to that payment plan and you declined. We cannot give you exams you have not paid for.

As it stands out of the £1799 you owed us for the programme you have only paid £719.60 and this does not even cover the cost of the exams and courseware to us as a business. None of the course is free.

Also you claim we are 'very hostile not professional at all' yet all we did was explain the payment plan you was on and explained the situation with the exam bookings and you decided to abuse our staff and swear at them via email to the point you was warned we would have to remove you from the programme if you continued, of which you then apologised.

You are not going to get the best reception from anyone when you abuse them, the people who work here are human beings and do not deserve your abuse, with that said nobody was unprofessional to you but you cannot expect completely positive responses from such abusive emails.

Also you emailed the CEO whilst he was on holiday, he replied to you the moment he was back at his office and you demanded that he should of told you he was on holiday (which you have no entitlement to know any member of staff's personal business and to add when people are on holiday they are not going to monitor their emails), there is more than one member of staff in the company and you could of continued to speak to the support team as you had been previously.

You need to consider the way you speak to others, the language you use, your abusive emails to our support team and intrusive emails into the CEO's personal life.

It does not matter if the exam costs £1, £70 or £300, you have to pay for your exams before you sit them on the payment plan you are on.

Also we have not threatened you with anything, you have agreed to purchase a course at a set price from a business and pay it monthly, failure to upkeep your payments would result in us having to regain the money owed for the programme by other means.

In terms of asking for a refund or to cancel you have complete 5 whole courses from the programme, you have not just logged in.

The reviews on here are from real people, nobody is going to leave a review for no reason just from a sales call.

Also as a company we can admit when there were mistakes as sometimes errors happen and the mocks are not one of them, when you was newly a student there was an issue with some course material glitching which we fixed instantaneously, with this said though the mock exams are standard mock exams, we looked into the issues you spoke about and found nothing wrong with the mock exams you mentioned.

Noté 5 sur 5 étoiles

Great explanation

Had a call with Amelia, and I have got to say it was very thorough. All questions I had she explained to me very well.
The course structure and how it's designed was well explained and the process of finding a job later on was clear.

Thank you once more

4 septembre 2024
Avis spontané
Noté 5 sur 5 étoiles

I applied for the Cyber security course…

I applied for the Cyber security course only yesterday.
Amelia called me today and I have bombarded her with emails.

Amelia has been absolutely amazing with her communication and support and I am now enrolled.

5 septembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Really helpful

Abu-Bakr really helped explain the entire process and broke down the whole course with what it offers. Even helped explain it to my mum. He was a huge help and I'm excited to start.

5 septembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Just paid for the course

I haven’t started the cyber security course yet but I’ve just come off the phone with Abu Bakr Mirza. He was very helpful and gave me all the information I needed. He went a step further and spoke to my dad who wanted assurances about the course

28 août 2024
Avis spontané
Noté 5 sur 5 étoiles

This Convinced me to apply for this programme

The service provided by Abu-Bakr-Mirza was very accommodating and convinced me that this program would greatly help me, rather than applying to random jobs and hoping to get one, which would be a waste of time. He helped convince me that this program would further develop my skills and help me find a job best suited to my skills.

19 août 2024
Avis spontané
Noté 5 sur 5 étoiles

genuinely got me out of a really tough…

genuinely got me out of a really tough spot and helped me get back on my feet into a course i’m exited to start.
fast responses and friendly guy abu mirza really helped me out

13 août 2024
Avis spontané
Noté 5 sur 5 étoiles

I started studying the project…

I started studying the project management programme at the start of the year.

My experience has had its ups and downs due to struggling at the start to grasp the concepts of project management but my tutor Lak really helped me and guided me through the process.

I can now say I am PRINCE2 certified at practitioner level and have just started off in a project admin role.

Also a massive thanks to Aaron who really helped me when I had some issues with keeping up to date with my payment plan.

Amazing communication and service. I highly recommend Course2Career.

13 août 2024
Avis spontané
Noté 5 sur 5 étoiles

Amelia is very helpful

Amelia is very helpful. She explained the process really clearly and is continually reassuring. Amelia makes me feel at ease and is very responsive. The reason I signed up was partly because of her assistance. Having that 1-2-1 support is essential for career progression.

12 août 2024
Avis spontané

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