The company responded to an email thoroughly and promptly after I requested customer service help for a monthly charge I didn't request through your account. I needed my subscription cancelled and Eur... Voir plus
L'entreprise a répondu
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Why do you need my information? You obviously sell everybody’s information. Aura notified me of this. *********** Do not use them unless you want your personal information sold to “data brokers” an... Voir plus
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Absolutely great site to help with multiple resources available in one place. Great start to help find a long lost loved one. Also, to help make sure all information listed associated with your name i... Voir plus
L'entreprise a répondu
The course was very straight forward and direct. I actually learned things I did not know before taking the course. It was very informative, I wish I had taken it sooner, believe me !! Thanks again... Voir plus
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4,1
Bien
331 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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The customer service Rep Stephanie took…
The customer service Rep Stephanie took time to explain she was kind and understanding and very knowledgeable
13 juin 2026
Réponse de Courtrecords
Hi,
Thank you for your 5-star review. We’re glad to know that Stephanie provided helpful, kind, and knowledgeable support during your interaction.
We appreciate your feedback and your trust in our service.
Sincerely,
Meliza
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Customer service was able to respond…
Customer service was able to respond quickly and helped resolve the issue that I was having.
1 juin 2026
Réponse de Courtrecords
Hello John,
Thank you for your 5-star review and for taking the time to share your experience.
We are pleased to hear that our customer service team responded promptly and was able to successfully resolve the issue you were experiencing. Providing timely, effective, and professional support is one of our top priorities, and it is always rewarding to know that our efforts have made a positive difference.
We greatly appreciate your feedback and your trust in our service. Thank you for choosing us, and please do not hesitate to reach out if we can assist you again in the future.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Dexter was very congenial and helped me…
Dexter was very congenial and helped me with no questions asked. They were billing my credit card for something I did not order, but Dexter cancelled and credited my card back with no hassle and no aggressive sales tactic to keep me on their program. I really appreciated that.
9 juin 2026
Réponse de Courtrecords
Hello Robert,
Thank you for your wonderful 5-star review.
We are delighted to hear that Dexter provided you with a positive support experience. Our goal is always to assist customers professionally, respectfully, and efficiently, and we're pleased that Dexter was able to help resolve your billing concerns promptly and process your refund without hassle.
We greatly appreciate your kind words about the service you received and are especially glad that you felt supported throughout the process. We will be sure to share your feedback with Dexter and the rest of our team.
Thank you again for taking the time to share your experience. Your feedback means a great deal to us.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Didn’t realize I signed up for a sub…
Didn’t realize I signed up for a sub subscription when I originally purchased some records. Notified court record support, and refunded within 12 hours.
6 juin 2026
Réponse de Courtrecords
Hello Charle,
Thank you for your feedback! We're glad our support team was able to assist you quickly and process your refund promptly.
If you need anything else, please do not hesitate to contact us at your convenience. Have a nice day ahead, and stay safe!
Sincerely,
Jehoany
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Quick customer service response with my…
Quick customer service response with my cancellation.
28 mai 2026
Réponse de Courtrecords
Hello Ebrahim,
Thank you for your kind words! We're glad our customer service team was able to assist with your cancellation request promptly. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
If you need further assistance, please do not hesitate to contact us at your convenience. Have a great day ahead, and stay safe!
Sincerely,
Jehoany
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Customer Support Response
Contacted support and they responded quickly and accurately. Thanks.
1 juin 2026
Réponse de Courtrecords
Hi Tom,
Thank you for taking the time to give us a review. We're happy you're pleased with the assistance you received. We work hard to meet expectations like yours, and we're delighted we hit the mark for you. Have a great day ahead, and stay safe!
Best,
Lovely
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Absolutely great site to help with..
Absolutely great site to help with multiple resources available in one place. Great start to help find a long lost loved one. Also, to help make sure all information listed associated with your name is correct. You can get started with a free trial!
13 novembre 2025
Réponse de Courtrecords
Hi Keesh,
Thank you for this awesome review! We're happy you're pleased with the information you received. We work hard to meet expectations like yours, and we're delighted we hit the mark for you. Have a great day ahead, and stay safe!
Best,
Lovely
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Excellent Customer Service
The customer service lady I spoke with was helpful. She was able to cancel an account I did not know I had and refund multiple payments I did not authorize. However, I was being charged for months unknowingly for a subscription that I didn't know I had. I used their service for one search and apparently it subscribed me monthly without my knowing. Customer service, excellent. Transparency on website, terrible.
25 mai 2026
Réponse de Courtrecords
Hello Caryn,
Thank you for taking the time to share your feedback and for recognizing the excellent support provided by our customer service team. We are pleased to hear that your concerns were resolved promptly and that the unauthorized charges were refunded.
At the same time, we sincerely apologize for the frustration caused by the subscription and for any lack of clarity regarding the recurring billing. We understand your concerns and truly appreciate your honest feedback, as it helps us identify areas where we need to improve transparency and communication on our website.
Thank you again for bringing this to our attention, and please do not hesitate to contact us if we can assist you further.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Réponse de Courtrecords
Hello Laureen,
Thank you for your 5-star review and kind feedback. We’re delighted to hear that you had a great experience with our customer service team.
Your support is truly appreciated, and we look forward to assisting you again whenever needed. If you need any further assistance, please do not hesitate to contact us.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Got back to a refund and canceled me as…
Got back to a refund and canceled me as requested so fast super appreciate it!! There very good !
23 mai 2026
Réponse de Courtrecords
Hello Brooke,
Thank you very much for your 5-star review and kind feedback! We’re delighted to hear that we were able to process your refund and cancellation request quickly and efficiently.
Your appreciation means a great deal to us, and we’re glad you had a positive experience with our support team. If you need any further assistance, please do not hesitate to contact us.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Réponse de Courtrecords
Hello Marcia,
Thank you for your positive review and for sharing your experience. We’re very pleased to hear that Daniel provided excellent support and assisted you well.
Your feedback is greatly appreciated, and we will be sure to share your kind words with Daniel. If you need any further assistance, please do not hesitate to contact us.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Nice job friend
17 mai 2026
Réponse de Courtrecords
Hello Saleh,
Thank you so much for your 5-star review and your kind words! We truly appreciate your support and are delighted to hear you had a positive experience with us.
If you ever need any further assistance, please feel free to reach out anytime — we’re always happy to help.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Réponse de Courtrecords
Hello Sherri,
Thank you for your 5-star rating. We’re glad to hear that you had a positive experience and that our service representative was professional during your interaction.
Your feedback is greatly appreciated and will be shared with the team. Please don’t hesitate to contact us again if you need any assistance in the future.
Sincerely,
Meliza
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Very helpful
8 mai 2026
Réponse de Courtrecords
Dear Julie,
Thank you for your 5-star review and for your kind feedback.
We are delighted to hear that you found our team very helpful. Providing excellent customer service and support is always our priority, and your comments are truly appreciated.
Thank you again for taking the time to share your experience with us.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Not all information is in record waste…
Not all information is in record waste of money and time.
2 mai 2026
Réponse de Courtrecords
Hi Antoinette,
We’re sorry the report did not meet your expectations. Please note that the information comes from public state and local records and may contain errors or omissions. We cannot guarantee that results are fully accurate or up to date and should not be used to verify criminal history.
We appreciate your feedback and are always working to improve our service. Stay safe and have a great day!
Best,
Lovely
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Réponse de Courtrecords
Hi Nasr,
Thank you for your feedback. We're happy you're pleased with customer service. We work hard to meet expectations like yours, and we're delighted we hit the mark for you. Have a great day ahead, and stay safe!
Best,
Lovely
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Quick response to my cancelation…
Quick response to my cancelation request and refunded the monthly charge after I stated I only wanted the 7 day trial
5 mai 2026
Réponse de Courtrecords
Hello Thomas,
Thank you for your wonderful review.
We’re pleased to hear that your cancellation request was handled promptly and that our team was able to assist with your refund after you clarified your intention to use only the 7-day trial. Providing quick and efficient support is very important to us, and your feedback reassures us that we’re meeting that goal.
If you need any assistance in the future, please don’t hesitate to reach out—we’re always here to help.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Réponse de Courtrecords
Hello Jody,
Thank you very much for your 5-star review. We truly appreciate you taking the time to share your experience. We are pleased to hear that our operator was friendly, helpful, and able to resolve your issue efficiently.
Your feedback is highly valued, and we remain committed to providing excellent service. Please do not hesitate to reach out if you require any further assistance.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Réponse de Courtrecords
Hello Sokphal,
Thank you very much for your 5-star review. We are delighted to hear that you found our service excellent.
Your feedback is greatly appreciated and motivates our team to continue delivering the highest level of service.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
It should not take months to cancel!
31 janvier 2026
Réponse de Courtrecords
Hello,
Thank you for your feedback. We’re sorry for the delay you experienced in canceling your account.
We would like to confirm that your account has now been canceled. If you have any further questions or need assistance, please feel free to reach out.
Sincerely,
Meliza
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
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