The company responded to an email thoroughly and promptly after I requested customer service help for a monthly charge I didn't request through your account. I needed my subscription cancelled and Eur... Voir plus
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Why do you need my information? You obviously sell everybody’s information. Aura notified me of this. *********** Do not use them unless you want your personal information sold to “data brokers” an... Voir plus
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Absolutely great site to help with multiple resources available in one place. Great start to help find a long lost loved one. Also, to help make sure all information listed associated with your name i... Voir plus
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The course was very straight forward and direct. I actually learned things I did not know before taking the course. It was very informative, I wish I had taken it sooner, believe me !! Thanks again... Voir plus
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4,1
Bien
331 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I was not aware that I would be charged…
I was not aware that I would be charged beyond my original purchase. Don't think it was clear until I saw the charge out of my account. The agent I spoke with was able to refund me that - I appreciate that.
23 avril 2026
Réponse de Courtrecords
Hi Lila,
We're sorry you were unaware of the rebill. Rest assured, we will do our best to be more transparent. We're happy, though, that you were satsified with the assistance you received. Have a great day ahead, and stay safe!
Best,
Lovely
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
I didn’t get the information I needed…
I didn’t get the information I needed thru them weather someone was still in custody or if and when they were released. Really didn not help me when I tried to go thru web site it said they were down so I tried court records with no help from them either.
18 avril 2026
Réponse de Courtrecords
Hello Lucia,
Thank you for taking the time to share your feedback with us.
We’re sorry to hear that you were unable to obtain the information you needed and that your experience with both our website and court records search did not meet your expectations. We understand how important it is to access accurate and timely information, especially in situations like the one you described.
Occasionally, certain records may be limited, delayed, or temporarily unavailable due to system outages or restrictions from external data sources. However, this is not the level of service we aim to provide.
We would also like to inform you that your account has already been refunded by our agent. Kindly allow 3–5 business days for the refund to be reflected in your account, depending on your financial institution.
We appreciate you bringing this to our attention and will use your feedback to continue improving our services.
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
It was very easy to navigate and use.
23 avril 2026
Réponse de Courtrecords
Hello Lesley,
Thank you for your wonderful 5-star review!
We’re delighted to hear that you found our service easy to navigate and use. Providing a smooth and user-friendly experience is very important to us, so your feedback is greatly appreciated.
If you ever need any assistance, please don’t hesitate to reach out.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Fast service.
16 avril 2026
Réponse de Courtrecords
Hi Tony,
Thank you for the 4-star review!
We’re glad to hear you found the service fast—that’s exactly what we strive for. If there’s anything we can improve to make your experience even better, we’d love to hear your feedback.
Thanks again for choosing Courtrecords.us!
Sincerely,
Bianca
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Great customer service
Great customer service, and explained billing questions and procedures in an excellent manner. Highly recommend Courtrecords.
14 avril 2026
Réponse de Courtrecords
Hello John,
Thank you for your kind review and recommendation.
We’re pleased to hear that you had a great experience with our customer service team and that your billing questions and procedures were clearly explained. Your feedback is greatly appreciated.
If there is anything further we can assist you with, please let us know.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Réponse de Courtrecords
Hello Michelle,
Thank you for your feedback.
We’re sorry to hear that your experience did not meet your expectations. We understand your frustration and regret that the service was not satisfactory for you.
Please note that your account has already been refunded by our agent. Kindly allow 3–5 business days for the refund to reflect in your account, depending on your financial institution.
If there is anything further we can assist you with, please let us know.
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
I have cancel this subscription twice…
I have cancel this subscription twice and stull being charged.
12 avril 2026
Réponse de Courtrecords
Hello Myka,
We’re sorry to hear about your experience and appreciate you bringing this to our attention.
We understand your concern regarding being charged after attempting to cancel your subscription. This is certainly not the experience we want for our customers.
We can confirm that the account in question has already been refunded by one of our agents. Please allow 3–5 business days for the refund to reflect in your original payment method, depending on your bank or payment provider.
If you believe there are any further issues or need additional assistance, please don't hesitate to contact us. We are here to help.
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Réponse de Courtrecords
Hello,
Thank you for your 5-star rating and feedback. We’re glad our quick response was helpful to you.
Best,
Meliza
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Réponse de Courtrecords
Hello Sarah,
Thank you for your 5-star rating and kind feedback. We’re glad to hear you were satisfied with our customer service.
We appreciate your support.
Best,
Meliza
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Very helpful
7 avril 2026
Réponse de Courtrecords
Hi Xiumei,
Thank you for taking the time to give us a review. We're happy you're pleased with the assistance you received. We hope that you will also recommend us to others. Have a great day ahead, and stay safe!
Best,
Lovely
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Very accommodating!
28 mars 2026
Réponse de Courtrecords
Hi Jamie,
Thank you for your feedback. We're happy you're pleased with customer service. We hope that you will also recommend us to others. Have a great day ahead, and stay safe!
Best,
Lovely
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Court records was very easy to use and…
Court records was very easy to use and navigate. Customer service was amazing, helpful and very understanding. I recommend if anyone is wanting to try this service to use it for good convenience
2 avril 2026
Réponse de Courtrecords
Hello Diana,
Thank you very much for your wonderful 5-star review. We are delighted to hear that you found Court Records easy to use and navigate, and that our customer service team was able to provide you with helpful and understanding support.
Your recommendation means a great deal to us, and we truly appreciate you taking the time to share your experience. We’re glad the service provided you with the convenience you were looking for.
We look forward to assisting you again in the future.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Would buy this service again if needed
Slightly expensive however it 100% gave me the information I needed as long as I knew exactly what I needed to put in and look up.
12 mars 2026
Réponse de Courtrecords
Hello Dezmond,
Thank you very much for your 4-star review.
We’re delighted to hear that our service provided you with the information you needed and that you would consider using us again. We also appreciate your honest feedback regarding pricing and ease of use. Insights like yours are extremely valuable as we continue to refine and improve our service.
If there’s anything we can do to make your experience even better next time, please don’t hesitate to reach out—we’re always here to assist.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
I received nothing
31 mars 2026
Réponse de Courtrecords
Hi Morgan,
We’re very sorry to hear about your experience and that you didn’t receive your report. That’s certainly not the service we aim to provide. Please reach out to our support team directly so we can investigate this issue, make things right, and ensure you either receive the information you're looking for. I can assure you though that your service has already been canceled and you won't be billed further.
We appreciate your patience and the opportunity to correct this. Your satisfaction is very important to us.
Sincerely,
Bianca
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Pretty great response time
Pretty great response time, and really good feedback was given. All questions were answered aswell
25 mars 2026
Réponse de Courtrecords
Hi Horus,
Thank you for taking the time to give us a review. We're happy you're pleased with the assistance you received. We work hard to meet expectations like yours, and we're delighted we hit the mark for you. Have a fantastic day ahead, and stay safe!
Best,
Lovely
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Easy access but did not deliver…
Easy access but did not deliver information I wanted. I expected to find actual dates and more in-depth information.
20 mars 2026
Réponse de Courtrecords
Hello Judy,
Thank you for taking the time to share your feedback with us. We’re pleased to hear that you found our service easy to access, though we’re sorry to learn that it did not fully meet your expectations in terms of the level of detail and specific information provided.
We try our best to provide accurate information. However, our records are from different public sources, and we do not guarantee the correctness or completeness of the report. To learn more about where we get our information, please visit https://courtrecords.us/terms/.
Your comments regarding the need for more in-depth content and clearer dates are greatly appreciated, and we will certainly take them into consideration as we continue to improve our service.
If there’s anything further we can assist you with or if you would like us to help locate the information you were looking for, please don’t hesitate to get in touch.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Customer service was very responsive
Customer service was very responsive and helpful at my time of need.
14 mars 2026
Réponse de Courtrecords
Hi Vanessa,
Thank you so much for your kind words! We’re really glad to hear that our customer service team was responsive and able to help when you needed it most. That’s exactly what we strive for. If there’s ever anything else we can assist you with, don’t hesitate to reach out—we’re always here for you!
Sincerely,
Bianca
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
The person I was looking up doesn't…
The person I was looking up doesn't have a middle initial/ middle name ur record have a initial in their name.
24 mars 2026
Réponse de Courtrecords
Hi Tammy,
Thanks for bringing this to our attention—I understand how that could be confusing.
Please note that our service allows customers to look up information about people in the United States, and in some cases, the results may correspond to a different individual who shares the same name as the person you’re searching for. This could explain why a middle initial appears in the record, even if the person you have in mind doesn’t have one.
That said, we’d be happy to take a closer look and help verify the information. If you can share a few more details about the person or the record you're looking for, and we can prepare a report for you for no extra cost.
Hoping to turn your experience around and to hearing from you soon!
Sincerely,
Bianca
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Réponse de Courtrecords
Hi Adria,
We’re sorry to hear about your experience. This is definitely not the experience that we want for you. If there's anything we can do to turn your experience around, let us know.
To confirm, your subscription has already been canceled, and a refund of $24.95 for the recent subscription charge has already been processed.
If you have any other questions or need further assistance, please don’t hesitate to reach out—we’re here to help.
Sincerely,
Bianca
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Rapid refund
I appreciate the rapid refund when I didn't realize I was signing up for a monthly fee. Honest companies like yours deserve five stars!
23 mars 2026
Réponse de Courtrecords
Hi Philip,
Thank you for taking the time to give us a review. We're happy you're pleased with the assistance you received. This is an experience we always want our customers to have, and we're delighted we hit the mark for you. Have a great day ahead, and stay safe!
Best,
Lovely
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
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