The company responded to an email thoroughly and promptly after I requested customer service help for a monthly charge I didn't request through your account. I needed my subscription cancelled and Eur... Voir plus
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Why do you need my information? You obviously sell everybody’s information. Aura notified me of this. *********** Do not use them unless you want your personal information sold to “data brokers” an... Voir plus
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Absolutely great site to help with multiple resources available in one place. Great start to help find a long lost loved one. Also, to help make sure all information listed associated with your name i... Voir plus
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The course was very straight forward and direct. I actually learned things I did not know before taking the course. It was very informative, I wish I had taken it sooner, believe me !! Thanks again... Voir plus
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4,1
Bien
331 avis
Demande des avis aux clients
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A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Réponse de Courtrecords
Hello Roger,
Thank you for sharing your feedback. We are very sorry to hear about your experience and take your concerns regarding subscriptions very seriously.
We offer free reports through a 7-day trial, as clearly stated on our checkout page. It explains that the trial will automatically convert to a $24.95 monthly subscription unless canceled. Customers must also check a box confirming they’ve read and agreed to our Terms and Billing Policy before completing the order.
We want to make things right. I have checked your account and rest assured that one of our agents has already refunded your monthly subscription. Please allow 3-5 business days for the funds to be placed back into your account.
We truly appreciate your feedback—it helps us improve the experience for everyone.
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
I was able to find what I needed
I was able to find what I needed , but now I cannot cancel my subscription.
9 janvier 2026
Réponse de Courtrecords
Hi Mark,
We're happy you found what you needed. I can confirm your account has been canceled and refunded. Rest assured, our company will no longer bill you. Please let us know if there's anything else we can help you with. Have a great day ahead, and stay safe!
Best,
Lovely
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Réponse de Courtrecords
Hello Anthony,
Thank you very much for your 5-star review. We’re pleased to hear that you were satisfied with our fast response time and found the cancellation and refund process easy.
We appreciate your feedback and your trust in our service, and we look forward to assisting you again should you need support in the future.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Thank you for helping me in my…
Thank you for helping me in my situation! The customer service was amazing and Aron was especially helpful.
9 janvier 2026
Réponse de Courtrecords
Hello Jacquelyn,
Thank you very much for your 5-star review and for sharing your experience. We are delighted to hear that our customer service team was able to assist you effectively, and we will be sure to pass along your kind words to Aron.
Your feedback is greatly appreciated, and we are pleased to know that we could help you during your situation. We look forward to assisting you again in the future.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Réponse de Courtrecords
Hello Doretha,
Thank you for taking the time to share your feedback. We sincerely apologize for the length of time the process took and understand how frustrating this experience must have been. This is not the level of service we aim to provide.
Please note that your account has already been refunded for the monthly subscription of $24.95 by one of our agents. Kindly allow 3–5 business days for the refund to be processed and reflected in your account, depending on your payment provider.
We appreciate you bringing this matter to our attention, as feedback like yours helps us improve our processes and service moving forward.
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Solved my issue promptly and fairly!
8 janvier 2026
Réponse de Courtrecords
Hi Jamie,
We're happy you're pleased with the prompt assistance you received. We hope that you will also recommend us to others. Have a great day ahead, and stay safe!
Best,
Lovely
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
I was billed more than 2.95 and feel…
I was billed more than 2.95 and feel like logging into the sight after the free trial date is a trick to get me to be billed for another month. I will not use this service again
8 janvier 2026
Réponse de Courtrecords
Hello Catherine,
Thank you for taking the time to share your feedback. We’re sorry to hear that your experience did not meet your expectations.
We understand your concerns regarding the free trial and billing process. Our trial terms state that the subscription will continue automatically unless canceled before the trial end date; however, we regret that this caused any frustration and appreciate your feedback.
We would like to confirm that your account has already been reviewed and the charge in question has been fully refunded for $24.95 by our support agent. Please allow 3–5 business days for the refund to appear back on your original payment method.
If you have any further questions or need additional assistance, our support team remains available to help.
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Good customer service but was not aware of monthly charge
I was just looking at my credit card charges and noticed several $20 charges for courtrecord.com. i called and talked to customer service, sorry don't remember her name. She said i did a back ground check on my daughter and granddaughter back in September. I do not remember doing this but if there was a free 7 day trial i might have did it. But i do not remember seeing that i was going to be charged $20 a month after that. I would appreciate if i could get a refund of the amount i was charged. It was very easy to cancel this and the person i talked to was very helpful
7 janvier 2026
Avis spontané
Réponse de Courtrecords
Hello Bernie,
Thank you for taking the time to share your feedback with us. We appreciate your comments and are pleased to hear that our customer service agent was helpful and made the cancellation process easy.
At this time, we were unable to locate an account under the name provided in your review. In order to assist you further with reviewing the charges and processing a potential refund, we kindly ask that you contact our support team at askcourtrecords@courtrecords.us and provide additional details so we may accurately link you to the correct account.
We understand your concerns regarding the monthly charge and apologize for any confusion surrounding the subscription terms after the trial period. Our team will be more than happy to review your account and assist you further once we have the necessary information.
Should you require any additional assistance, please do not hesitate to reach out. We appreciate your feedback, as it helps us continue to improve our service.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Réponse de Courtrecords
Hello Kati,
Thank you very much for your 5-star review. We are delighted to hear about your positive experience with our customer service team. It is wonderful to know that our colleague was quick, knowledgeable, and provided excellent support.
Your kind feedback is greatly appreciated and will be shared with the team. Should you require any further assistance, please do not hesitate to contact us—we would be happy to help.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Most of what I was looking for was…
Most of what I was looking for was available on Indiana's free mycase website.
5 janvier 2026
Réponse de Courtrecords
Hello Daniel,
Thank you for your review. We’re sorry to hear that our service wasn’t as helpful as you expected.
While some information can be found on free public sites like Indiana’s MyCase, we try our best to provide accurate information. However, our records are from different public sources, and we do not guarantee the correctness or completeness of the report. To learn more about where we get our information, please visit https://courtrecords.us/terms/.
We want to make things right. I have checked your account and rest assured that one of our agents has already refunded your monthly subscription for $24.95. Please allow 3-5 business days for the funds to be placed back into your account.
We appreciate your feedback and will take it into account moving forward.
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Réponse de Courtrecords
Hi Kaitlin,
Thank you for your kind words. We're happy you're pleased with customer service. We work hard to meet expectations like yours, and we're delighted we hit the mark for you. Have a fantastic week, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
You charged for for a subscription that…
You charged for for a subscription that I didn't sign up for.
30 décembre 2025
Réponse de Courtrecords
Hello Michael,
Thank you for bringing this to our attention. We apologise for any confusion or concern this charge may have caused.
We offer free reports through a 7-day trial to anyone who signs up, and on our checkout page, we state that customers are purchasing a trial that ends in seven days. It also states that it will automatically enroll into a subscription to be billed monthly for $24.95 if the customer does not cancel during the trial. We provide an Order Summary on the checkout page with a checkbox for the customer to acknowledge they read our Terms of Service and Billing Terms, as well.
We can confirm that your account has already been refunded by one of our support agents. Please allow 3–5 business days for the refund to be reflected in your account, depending on your bank’s processing times.
If you have any further questions or require additional assistance, please contact our support team directly.
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Helpful Resource
This is a helpful resource. I was able to find the information I needed.
30 décembre 2025
Réponse de Courtrecords
Hello LaTanya,
Thank you for your 4-star review! We’re glad to hear that you found our service to be a helpful resource and were able to find the information you needed.
We appreciate you taking the time to share your feedback and hope to be of assistance again in the future.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Réponse de Courtrecords
Hello Kieler,
Thank you for the 5-star review! We’re delighted to hear that Jomarie was quick, kind, and very helpful.
We’ll be sure to pass along your kind words to her — feedback like this truly means a lot to our team. Thank you for taking the time to share your experience!
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Very efficient courteous service
Very efficient courteous service. Problem was solved even more than expected!!!
26 décembre 2025
Réponse de Courtrecords
Hi Joan,
Thank you for taking the time to give us a review. We're happy you're pleased with customer service. We hope that you will also recommend us to others. Have a great day ahead, and stay safe!
Best,
Lovely
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Not enough info for the price
Even as a paying member, the information received from this site is basic public information. For any additional information, you have to pay more. I did not like that.
21 novembre 2025
Réponse de Courtrecords
Hi Michael,
We're sorry you were dissatisfied with the information you received. Rest assured, we will do our best to improve our services further. Have a great day ahead, and stay safe!
Best,
Lovely
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Excellent documentation
Excellent documentation. This company provided a court case that I could not find even through the court's clerk. This company's research is very thorough. The customer service is 5-star excellent.
22 décembre 2025
Réponse de Courtrecords
Hi Shannon,
Thank you for taking the time to give us a review. We're happy you're pleased with the information and assistance you received. We work hard to meet expectations like yours, and we're delighted we hit the mark for you. Have a fantastic day ahead, and stay safe!
Best,
Lovely
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Réponse de Courtrecords
Hello Madilyn,
Thank you for your five-star review and kind words. We’re delighted to hear that you were satisfied with our quick responses and customer service. Your feedback is greatly appreciated and will be shared with our team.
Please don’t hesitate to contact us again if you need any further assistance—we’re always happy to help.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
This is a scam
This is a scam. They did not produce court records that exist for a current case. I was trying to avoid driving to the court. This is Superior court in Maine.i.e. not a small district court....AND then they had the nerve to charge me a monthly fee...EVEN after cancelling.
12 décembre 2025
Avis spontané
Réponse de Courtrecords
Hello Eric,
Thank you for sharing your feedback. We’re sorry to hear about your dissatisfaction and understand how frustrating this experience must have been. We try our best to provide accurate information. However, our records are from different public sources, and we do not guarantee the correctness or completeness of the report. To learn more about where we get our information, please visit https://courtrecords.us/terms/.
Regarding billing, we offer free reports through a 7-day trial, as clearly stated on our checkout page. It explains that the trial will automatically convert to a $24.95 monthly subscription unless canceled. Customers must also check a box confirming they’ve read and agreed to our Terms and Billing Policy before completing the order.
Nonetheless, since you haven't used the service beyond the trial, the account has been canceled, and we issued a refund of $24.95 as a one-time courtesy. Please allow 3-5 business days for the funds to be placed back into your account.
We appreciate your feedback and take all comments seriously as part of our ongoing efforts to improve.
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Outstanding help and care given by…
Outstanding help and care given by Johannesma. Could not fault the service. Perfect.
22 décembre 2025
Réponse de Courtrecords
Hello Philip,
Thank you very much for your kind review and for awarding us five stars. We’re delighted to hear that you received outstanding help and care from Johannesma and that you were happy with the service provided. Your positive feedback will be shared with the team and is greatly appreciated.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
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