Your agent Hadassah gave me lot of attention and was willing to spend time to package my insurance need. This is the main reason i decided to insure with Mercury due to good customer support.
L'entreprise a répondu
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The place is awesome.Save lots of money , it was real easy online. And I'm a senior customer service easy To understand.
L'entreprise a répondu
Niki did a great job at explaining the policy limits and offering any discounts that were applicable to me. Very kind and super knowledgeable with her job.
L'entreprise a répondu
Bethany was awesome. Friendly ,kind, patient, knowledgeable, a good listener, really understood my needs, and addressed every question with confidence and poise. She is a really good communicator. V... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Agence d'assurance
- Assurance auto
- Compagnie d'assurance habitation
- Compagnie d'assurance
- Compagnie d'assurance personnelle
- Agence d'assurance pour locataires
Écrit par l'entreprise
Coverage lets you compare insurance options from multiple carriers in one place. Instead of visiting several websites, you can view different policies, prices, and coverage details side by side. We offer a variety of personal insurance products, including auto, home, and renters insurance. The process is simple: answer a few questions, review the available options, and choose the policy that works best for your needs. You can see coverage limits, deductibles, and other important policy terms to help you make an informed choice. By bringing together several carriers and policy types, Coverage makes it easier to shop for insurance and find options that fit your situation.
Coordonnées de contact
1423 Red Ventures Dr, 29707, Fort Mill, Etats-Unis
- (866)559-8191
- info@coverage.com
- coverage.com
4,6
Excellent
47 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
My review
The place is awesome.Save lots of money , it was real easy online. And I'm a senior customer service easy To understand.
20 février 2026
Réponse : Coverage
Thank you for sharing this! We’re glad the process felt simple and easy to follow, and even better that you were able to save money. We appreciate you choosing Coverage and taking the time to leave a review!
Your agent Hadassah gave me lot of…
Your agent Hadassah gave me lot of attention and was willing to spend time to package my insurance need.
This is the main reason i decided to insure with Mercury due to good customer support.
20 février 2026
Réponse : Coverage
Thank you for sharing your experience! We’re glad Hadassah took the time to understand your needs and help put the right coverage together. We’ll be sure to pass along your kind words to her, and we appreciate you choosing Coverage to find your policy!
Tyler was extremely helpful and…
Tyler was extremely helpful and patient, answering all my questions. Prices were also very favorable.
19 février 2026
Réponse : Coverage
We’re glad to hear Tyler took the time to walk through your questions and made the process feel clear and easy. It’s great that the pricing worked out in your favor as well! Thanks for sharing your experience and for choosing Coverage!
Very fast responses
Niki did a great job at explaining the policy limits and offering any discounts that were applicable to me. Very kind and super knowledgeable with her job.
16 février 2026
Avis spontané
Réponse : Coverage
Thank you for sharing your experience and for choosing Coverage! We’re happy to hear Niki clearly explained your coverage options and made sure you received any discounts you qualified for. We’ll be sure to pass along your kind words!
Bethany was patient
Bethany was patient, knowledgeable & respectful. Everything you want when asking for help.
4 février 2026
Réponse : Coverage
Thank you for sharing, Laura! Your experience with Bethany is exactly what we strive for as a team, and we’ll be sure to pass along your kind words to her. Thank you again for sharing and thank you for choosing Coverage!
Kind and caring service
13 février 2026
Réponse : Coverage
Thank you for sharing your experience. Feeling supported and cared for throughout the process is exactly how it should be. We appreciate you choosing Coverage and hope you'll choose us again in the future!
Réponse : Coverage
Thank you for sharing your experience! It's exactly the kind of service we aim to provide, and we hope you'll choose Coverage again in the future!
Most Excellent experience!
Excellent experience! Very professional manner. Communicated in clear and confused manner. Replied to my questions in same day manner if not sooner.
Wil recommend company based on my email experience.
2 février 2026
Réponse : Coverage
Thank you for sharing your experience, John! At Coverage, we're striving for the best insurance shopping experience possible. Clear communication, professional manner, and promptness are all hallmarks of that experience, and it's our agents that really make the difference as you've said. Thank you again for your feedback and for choosing Coverage!
Bethany was AWESOME !!!!
Bethany was awesome. Friendly ,kind, patient, knowledgeable, a good listener, really understood my needs, and addressed every question with confidence and poise. She is a really good communicator. Very nice !
30 janvier 2026
Réponse : Coverage
This is exactly the kind of experience we aim to provide, and we love to hear Bethany supported you so well during the process. We'll pass along your kind words and hope you’ll choose Coverage again in the future!
Resourceful
Tyler was very patient and explained pros and cons regarding which decision to make in terms of auto coverage.
2 février 2026
Réponse : Coverage
Thank you for sharing your experience! We’re glad to hear Tyler took the time to walk through your options and help you make a confident decision. We hope you'll choose Coverage again in the future!
Niki made my experience great
Niki made my experience great. Pleasant, professional, and obviously a lovely person. She competently handled obtaining Florida car insurance in a short amount of time. Thank you, Niki.
Jeff
21 janvier 2026
Avis spontané
Réponse : Coverage
Thank you for sharing your experience with us, Jeff! We agree with your feelings about Niki and love having her on our team! We'll pass along the kind words. Thank you again for sharing your experience and for choosing Coverage!
Bethany was AMAZING
Bethany was AMAZING! Talked to me like a normal human being. Was polite and courteous. Looked for the best deal and was able to get our monthly coverage for the same thing to be lower by over $100. 10/10
19 janvier 2026
Réponse : Coverage
Saving over $100 a month on the same coverage is a big win! Your experience with Bethany is exactly what we strive for for each of our customers. We’ll be sure to pass along your kind words to her. Thank you for sharing your experience and for choosing Coverage!
Bethany was very friendly and helpful…
Bethany was very friendly and helpful with reducing the cost of my new car insurance policy.
19 janvier 2026
Réponse : Coverage
We love to hear that Bethany was able to both help lower the cost of your new car insurance policy and provide a great experience throughout. We’ll be sure to pass along your feedback to her. Thank you for sharing and for choosing Coverage!
The agent's attention to detail
The agent's attention to detail and complete explanations.
8 janvier 2026
Réponse : Coverage
Thank you for sharing your experience with us and for choosing Coverage, Rosemarie! The details matter, and we’re happy to hear your agent provided the right level of support during the shopping process. It makes a real difference!
Tyler williamson was very helpful and…
Tyler williamson was very helpful and did a great job
14 janvier 2026
Réponse : Coverage
Thank you for sharing your experience and for choosing Coverage, Geoff. We’re happy to hear Tyler was helpful and made the experience a positive one! We’ll be sure to pass along your feedback to him!
Very helpful got the best rate for me…
Very helpful got the best rate for me would highly recommend wish I could give her more stars
22 décembre 2025
Avis spontané
Réponse : Coverage
Thank you for sharing your experience, Brandon! We’re glad to hear your agent helped you find the right rate and made the process a positive one. We really appreciate the recommendation—and we’ll be sure to pass along your kind words.
Agent made the experience an excellent…
Agent made the experience an excellent experience...with knowledge professionalism and was so customer service oriented.
5 novembre 2025
Réponse : Coverage
Thanks for sharing! It’s great to hear your agent’s knowledge and professionalism made the experience a good one. That kind of customer-focused support is exactly what we aim to provide.
what made my experience great was the…
what made my experience great was the agent, hadassah, that helped me. she was friendly, helpful and really made it all so pleasant...and i got a better rate than the one i had.
11 décembre 2025
Réponse : Coverage
Thank you for sharing your experience! We’re glad Hadassah made the process feel just as it should and that she was able to help you find a better rate along the way. We’ll be sure to pass along your kind words to her.
After closing the rate, they increased by 35%
Be very careful. They provide quotes that are competitive and are very polite and responsive. But after closing an auto insurance based on a price for 6m after 45 days they increased it by 35%, claiming that they made a mistake and to honor the rate we signed the contract I had to also purchase home insurance with them. Very unreliable and I wouldn’t recommend to anyone.
3 décembre 2025
Avis spontané
Réponse : Coverage
Camila, thank you for sharing this. We’re sorry for how frustrating this experience was.
To explain, Coverage doesn’t set or change rates after a policy is issued. Pricing decisions come directly from the carrier following their underwriting review. In some cases, the carrier's quoted rate is contingent on adding a second policy to receive a bundle discount. The carrier will honor that discounted rate for a time, but if that second policy isn’t added, the discount can be removed by the carrier and they will adjust the rate. After speaking with your carrier, that was the case here.
This is not the experience we want you to have with Coverage. We take this feedback seriously and will share it directly with both our carrier partners and our product team to improve transparency and expectations around pricing.
Tyler was great
Tyler was great, I had no idea how to ask for what I wanted. So he let me tell my story 😊. Really felt i was listen to. A million thanks!
20 novembre 2025
Réponse : Coverage
We’re so glad to hear Tyler took the time to listen and understand your situation. That personal approach is key to customizing a policy that truly fits your needs, and it's what we strive for for each of our customers. Thank you for sharing your experience with us and for choosing Coverage!
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