I still do not have my order. The shipping company claimed to have attempted delivery multiple times, despite the fact that my shipping address is open 24 hours a day AND I was in the building for all... Voir plus
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Lisez les avis des autres
Firstly im a big fan of Coyote Jocks, and bought plenty from them but the delivery times for this company seems to be getting worse. I bought something 2 weeks ago 26th Aug, The delivery day is suppos... Voir plus
No problems with the product company was great to deal with how to find natural camo in underwear the only thing I wish is I made an orange version as well
Great fits and great products overall! I will note that the Cadet Fly briefs fit properly true to size, the Core Classic brief fit a little big. I own underwear from many different brands, and while... Voir plus
À propos de l'entreprise
- Magasin de sous-vêtements
- aussi dans
- Magasin de streetwear
- Magasin de vêtements
- Magasin de vêtements de plage
- Magasin de vêtements pour hommes
Écrit par l'entreprise
Coyote Jocks, founded in 2018 in Toronto, specializes in men's underwear, swimwear and athletic wear for the LGBTQ+ audience.
Coordonnées de contact
Toronto, Canada
- hello@coyotejocks.com
- coyotejocks.com
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 31 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
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Sizing is completely wrong and their…
Sizing is completely wrong and their customer service is a complete fail. Also, if you want to exchange, you're paying for returns. Just a really garbage way to deal with customers when you drop $300 and they penny pinch you when you're still trying to get additional products. Whether your a small-medium sized business or not - get your s^^t together.
Do not deal with this company
Do not deal with this company, the products advertised are not what they are sending out. Bought five pairs in a medium size as I usually do from all other brands and what they supplied wouldn’t even fit a 26’’ waist. Customer service is crap I’m £100 out of pocket and they will not honour an exchange or refund and are now ignoring my emails. Buyer beware stay clear of this company.
Great quality and fit
Great quality and fit. Ordered my second batch.
The shipping cost and options could be better though.
Not really a Canadian brand
I did not like that despite being a Canadian company they charge in USD. They are also headquartered in Toronto and charged me $20 to ship to the same city. Good product, but not worth the price.
Customer service awful, product is average
I've ordered from these guys twice. The first time I ordered briefs and the quality was OK. I mean it's just briefs nothing special. The second time I tried a couple of other products and ordered one by mistake, I thought it was a tank top and it turned out to be the bra thing. Returning it has been a complete pain in the neck. It requires figuring out a way to correspond with them by email, involving multiple delays in response. I had to mail the product back at my own expense. Once they received it they said I was eligible to exchange. The only product I wanted to exchange they were out of stock in every color in my size. They said that my only other option was a refund from which they would deduct eight dollars. They made a simple underwear purchase into an unpleasant experience I won't repeat, and they nickel and dime me at the end.
Fast delivery
Easy order, quick delivery, good quality product.
I ordered an item from this company for the first time, the quality is very good, delivery was fast. I just wish their products and/or shipping options would be a bit more affordable
Defective items received, company refused to help or stand by the product
Ordered a multi-pack from the company. Upon receiving, the underwear that shipped were defective and misrepresented on the website. Each item was a different size, and one was even half the size of the others. Company refused to help, and referred to a non applicable return policy despite acknowledging the items being defective. Terrible service, terrible product quality.
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