CP Financial Claims Avis 

The communication with CPFC was great, they contacted me promptly when any additional supporting document was required and kept me updated on the process. The outcome was successful and completed much earlier than I had anticipated.

Unbelievably great customer service , kept up to date with all aspects of claim very professional courteous and would not hesitate to use again

Clear instructions from the beginning. The process was explained and letters sent to appropriate bodies to expedite the process

Although resolved more quickly than I thought it would be the process would have been 5 star had there been a few updates along the way

Professional claims company. Start to finish, CP Financial Claims were very efficient, excellent knowledge and timely communication with the customer. Happy to recommend.

The team helpfully streamlined what I needed to do, highlighting where signatures were needed, what email & document evidence needed to be collected. However in relation to the most time consuming activity (Bank statements over 5 year period) these could only be collated by me or by my bank if permission & paperwork was completed and this would be done at the pace of my bank. I don’t know if this is a service banks do for free & how long it can take. Knowing about this in advance and planning a timely conversations with the bank would have been helpful. One thing I had overlooked was if after starting the process you decide to withdraw you are liable for the teams costs incurred to date. This should be highlighted from the outset rather than buried in the small print.

Quick, responsive and friendly service!
CP Financial Claims did what they told me they would do: achieve a refund from a failed investment.
I can recommend them without reservation.

I can honestly recommend the service I received from CP Financial Claims. They were realistic in their evaluation of the chances of success in two claims on my behalf (which they processed successfully) and in my wife’s, which they assessed as unlikely to succeed.

Trouble free transaction

Very friendly, professional and approachable staff. I received my compensation from FSCS before the administration process had completed. They charge very reasonable and fair fees. I could not have done this on my own.

I'd have never attempted to get my money back on my own.
So I'm happy they took their cut.

Great communication and support throughout this difficult process.

Very professional service. Kept me fully informed throughout my claim through the FSCS and I’m delighted with the outcome

I was approached by CP about 6 months ago as an investment had gone bad and they claimed to be able help placing a claim with fscs. As I had nothing to loose I went ahead. After a fair lot of back and forth with paperwork and bank statements to my surprise the claim was successful. So I received some of my investment back which I had thought I had lost. OK CP fee was 25% but I feel it was worth it.

Very helpful and professional advisors. Everything was explained clearly and I was given clear information as to what was to happen throughout the process.
The result was the best possible outcome. I am very satisfied and grateful for the service provided.

Steve was a pleasure to deal with in what was a stressful situation. The whole process was made clear and transparent from the beginning to the final outcome.
Would definitely recommend.

Very helpful from start to finish

My claim was handled promptly and efficiently from day one. The team was always available to discuss queries that arose while the claim was under consideration, inspiring confidence and reassurance.

Good morning
Excellent service and so helpful would recommend then to anyone.

Successfully completed our fscs claimed and compensation paid within a couple of days of the confirmation. Steve took care of most of it and communicated when necessary for additional info and helped you through any questions. After a couple of other companies had left me hanging, these guys got it done - just need patience as it took18+months.