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Lisez les avis des autres

Noté 5 sur 5 étoiles

I have been dealing with Ben Austin for leasing my fleet of company cars for well over 10 years and wouldn't ever think of using anyone else. Ben is one of those people that does everything he says he... Voir plus

Noté 5 sur 5 étoiles

Really great advice and helpful when unsure about terms and options available. Regular checkins throughout. Easy to talk to about the process and friendly communication

Noté 5 sur 5 étoiles

I’ve recently been in the market for a lease car and from searches came across Skyfleet. My enquiry was dealt online with by Debbie Wilson who was brilliant. She answered my queries promptly giving me... Voir plus

Noté 5 sur 5 étoiles

Well, here we go with another motor from Skyfleet! This will be the 6th motor I’ve had from them since first starting leasing in 2010. The last couple of motors have been sourced for me by Debbie... Voir plus

À propos de l'entreprise

  1. Société de crédit et de prêt automobile

Écrit par l'entreprise

Skyfleet Since 1997, Skyfleet has helped thousands of UK drivers and businesses find the right vehicle leasing deals at competitive prices. Unlike a single finance provider or dealership, we compare offers from a wide network of leading UK leasing companies and manufacturers, giving our customers more choice, greater flexibility and access to highly competitive pricing. Our experienced leasing specialists take the time to understand your requirements before recommending the most suitable options. Whether you're leasing your first vehicle or managing a business fleet, we're here to make the process simple, transparent and hassle-free. Why customers choose Skyfleet ✓ Established since 1997 ✓ Thousands of satisfied customers across the UK ✓ Cars and vans for personal and business leasing ✓ Access to multiple leading UK finance providers ✓ No cancellation fees* ✓ No charges for mileage amendments or contract extensions* ✓ Friendly, knowledgeable leasing specialists ✓ Honest advice with no high-pressure sales We're proud that many of our customers come back to us time and time again, and we're committed to delivering the level of service that earns five-star reviews. *Subject to our published terms and conditions.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

273 avis

5 étoiles
4 étoiles
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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 50 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,8

Tous les avis

(273)

73 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Amazing service from Ben Austin Skyfleet Limited

I have been dealing with Ben Austin for leasing my fleet of company cars for well over 10 years and wouldn't ever think of using anyone else. Ben is one of those people that does everything he says he is going to do which hard to get these days. Well done Ben !!

18 juin 2026
Noté 5 sur 5 étoiles

Amazing people to deal with

Amazing people to deal with. Big shout out to Bryan. He has sorted two vans at very good prices for me. Will definitely be back when my lease is up.

26 mai 2026
Noté 5 sur 5 étoiles

Loads of options and easy to follow process

Loads of cars to choose from and easy processes to run through paperwork wise. Great experience throughout the process with clear instructions and communications on what was needed right through to the car being delivered.

16 avril 2026
Noté 5 sur 5 étoiles

Steve was

Steve was
Easy to reach with questions always there when we rang
Knowledgeable with all aspects of detail and procedures
Helpful ,polite and good communicator
What more can you want

9 avril 2026
Noté 5 sur 5 étoiles

Skyfleet are exceptional!

Bryan went above and beyond to execute my order in a very fast time frame. Furthermore he was very responsive to requests and stayed in contact daily. The lead time from order to expected delivery is exceptional. I am delighted with the service and he has helped us out so that I have a vehicle ready in time for when I start my new employment. I will be recommending Skyfleet!

27 mars 2026
Noté 5 sur 5 étoiles

Happy customer

Pablo was exceptional as usual, excellent communication as always, kept me up to date with delivery time of my new car / collection of the old one. Teething problems dealt with professionally and promptly. Pablo goes above and beyond and I don’t need to use anyone else. I’m a returning customer and have recommended Pablo to other people too.

13 mars 2026
Noté 3 sur 5 étoiles

Mr Holden issues with the broker and the dealership.

Hi,
They seemed to be eager for me to pay the administration fee, which I did. But I didn't hear anything from Skyfleet for approximately 10 days. So I ended up chasing the dealership. They said they were waiting on a verification code from Skyfleet. There was confusion around the actual delivery, as our address was over 150 miles away, so they said we would have to wait another week for are car to be delivered on the back of a truck. We said no, let's just take the car with the 200 delivery miles.
The pre delivery inspection by the dealership was poor, as six wheel nut covers were missing and we went to use the screenwriter on our first journey and the container under the bonnet was empty. Although Snow's did send two bottles of wine, for the delivery delay. All in all not very happy.

6 mars 2026
Logo de Skyfleet Limited

Réponse de Skyfleet Limited

Dear Mr Holden.
Thank you for taking the time to share your feedback. I am very sorry to hear that you were left feeling disappointed with aspects of your new car experience. We always want the process to be smooth and enjoyable for our customers, so I fully appreciate how frustrating it must have been when things did not go as expected.
Following your comments, I have taken the time to thoroughly review the order and the communication history relating to your vehicle. From what I can see, our team remained in regular contact throughout the process, providing updates whenever new information became available and remaining available to assist whenever required. We also worked closely with the supplying dealership in an effort to keep the process moving and ensure the vehicle could be delivered to you as quickly as possible.
Unfortunately, several of the issues you experienced appear to have arisen from the supplier side rather than within Skyfleet’s direct control. In particular, the verification process and the subsequent delivery arrangements were dependent on the dealership’s internal procedures, which unfortunately led to delays and some confusion around the transport of the vehicle to your address. Our team continued to liaise with the dealer throughout this period in order to move matters forward and keep you updated.
I would like to stress that this is not intended as an excuse, but simply to explain that some parts of the process rely on third parties and are therefore outside of our direct control. That said, we always do our best to manage those relationships and advocate on behalf of our customers to ensure the best possible outcome.
I am also sorry to hear about the issues you experienced with the vehicle preparation when you collected it, such as the missing wheel nut covers and the empty screen wash container. These items should certainly have been addressed during the dealer’s pre-delivery inspection, and it is disappointing that they were not. While the dealership did acknowledge the delivery delay with the gesture of the wine, I appreciate that this does not necessarily resolve the inconvenience caused to you.
Please be assured that we take feedback like this seriously and we will be raising these points with the supplying dealership so that they are aware of the issues you encountered and can improve their preparation and communication in future.
On behalf of everyone at Skyfleet, I would like to thank you for your patience during the process and apologise that the overall experience did not meet the high standards we aim to deliver.
If there is anything further we can do to assist you, or if you would like to discuss this in more detail, please do not hesitate to contact me directly.
Paul Isaacs
Managing Director
paul@skyfleet.com
01233 730267

Noté 5 sur 5 étoiles

Excellent service from start to finish. Recommended.

Excellent service from Brian at Skyfleet. No hard sell or pushing for an order, just a relaxed chat to start off. Very helpful and gave me lots of information about the vehicle that was good to know.
Kept me informed on the situation once the order had been placed, and now have the car and I'm very happy with it.

20 février 2026

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