This isn’t my first experience buying from Nataie Fowler, and once again I’m absolutely delighted. The service is excellent, and I’m very happy with my purchase. Natalie is always attentive to... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Absolutely LOVE Craft Cellar! It’s the only place I’ll get my polymer clay. Always well stocked with soooo many choices that I can never just buy a couple of packets 😏 Fast delivery and highly recomm... Voir plus
L'entreprise a répondu
AMAZING! honestly just the best small business to buy from Everything is always perfect and arrives on time, amazing prices and the best customer service I have received nothing is too much tr... Voir plus
L'entreprise a répondu
Fast delivery ! The clay has been stored perfectly and is so fresh !! Best clay I’ve bought from anywhere , I will be using this company for my supplies going forward. Fantastic price . Thankyou craft... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Craft Cellar is a family business. Our online shop specialises in polymer clay and all the tools and finishes needed to complete any project. We work closely with leading brands FIMO, Sculpey and Cernit and aim to never be out of stock of key colours and items. We hate to disappoint so we closely monitor stock levels to avoid running out. We ensure we maintain a personal touch in everything we do, and love building a relationship with our regular customers. We also try to adhere to any special requests for specific colours or items we may not yet stock. Orders are packed by hand and sent out the same day whenever possible. We offer a range of postage options starting from £1.95 for a small order, to guaranteed next day delivery. Standard delivery is also free for orders over £60.
Coordonnées de contact
8 Half Mile, LS131BW, Leeds, Royaume-Uni
- 07711586368
- natalie@craftcellar.co.uk
- craftcellar.co.uk
4,9
Excellent
294 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Good communication from the seller
Good communication from the seller. Prompt delivery and well packaged items.
2 juillet 2025
Réponse de Craft Cellar
Thank you so much for leaving this review ❤️
Super fast delivery and very helpful…
Super fast delivery and very helpful customer service. Will be my go to now for all polymer needs.
24 juin 2025
Réponse de Craft Cellar
Thank you so much Claire :)
One of the most helpful and friendly…
One of the most helpful and friendly companies that I've had the pleasure of working with
24 juin 2025
Réponse de Craft Cellar
Thank you so much Sarah, that's so lovely! Have a great day :)
Réponse de Craft Cellar
Thank you for your kind review Ann :)
Excellent service
Excellent service, very quick delivery. Have told my friends about this company so expect more orders.
27 juin 2025
Réponse de Craft Cellar
Aww thank you so much! I'm so happy to hear this ❤️
Excellent customer service and arrived…
Excellent customer service and arrived very quickly. 😊
26 juin 2025
Réponse de Craft Cellar
Thank you so much Anne!
Réponse de Craft Cellar
Thank you so much :D
Always good customer service if I email…
Always good customer service if I email to find out about when items will be back in stock.
My favourite polymer clay and tools supplier.
30 mai 2025
Réponse de Craft Cellar
Thanks so much Ashley <3
Can’t recommend enough
I always purchase my clay from Craft Cellar, amazing customer service and speedy delivery! Great selection of clay and accessories too
5 juin 2025
Réponse de Craft Cellar
Ahh thank you that is so nice of you to say :)
Good communicatio
An initial delivery issue was very swiftly rectified and communication was excellent. Will readily order again without hesitation
26 mai 2025
Réponse de Craft Cellar
Thank you for taking the time to leave this review Margaret, and thanks for your patience :)
This company is excellent value for…fantastic service and great products
This company is excellent value for money and beyond fantastic customer service. Can nor recommend highly enough
2 juin 2025
Réponse de Craft Cellar
Thank you so much! I am so happy you choose to shop with us :)
I'm new to this website
I'm new to this website , but it's very easy to use and delivery was prompt. Very happy with my purchases.
31 mai 2025
Réponse de Craft Cellar
Thanks Sally! I'm so glad you are pleased with your purchase and the experience :)
First class company
I have only ordered a few times from Craft Cellar but the service has always been first class. Delivery is really quick and the product are perfect for my business
30 mai 2025
Réponse de Craft Cellar
Thank you Sue, you are so kind :)
Fantastic
I've ordered from Craft Cellar countless times and have never been disappointed. A fantastic company with well priced products, great customer service and fast shipping.
27 mai 2025
Réponse de Craft Cellar
Thank you so much!! :D
Great customer care & product
I was looking for a specific brand of polymer clay—Cernit—when I stumbled across this lovely UK-based business, and I couldn’t be happier. It’s such a breath of fresh air compared to the big marketplaces, which are often frustrating to navigate when you’re after something specific.
As a small (nano) business owner myself, I love supporting smaller businesses, and this one truly impressed me. Great prices, excellent customer service (which is rare these days), and super fast shipping. Highly recommended! 👌
27 mai 2025
Réponse de Craft Cellar
Wow :) thank you so much for taking the time to leave such a lovely review! I really appreciate it!
The best selection of Fimo around and…
The best selection of Fimo around and great prices. Customer service is great.
27 mai 2025
Réponse de Craft Cellar
Thank you so much Becky <3
Very fast delivery and well packaged…
Very fast delivery and well packaged ,and no rip off cost on postage as I live on an island. Not used them yet
27 mai 2025
Réponse de Craft Cellar
Thank you for the lovely review Aileen! We will always send to your island at the same cost as the UK :)
Réponse de Craft Cellar
Thank you so much :)
Great service
Thank you Craftcellar for my polymer clay delivery.
Arrived in time and great customer service.
Packaged well and secure.
Will definitely be doing business with you again.
2 mai 2025
Réponse de Craft Cellar
Thank you so much for taking the time to write this lovely review! :)
Absolutely first class
Absolutely first class. My order was shipped super fast and the customer service was the best I’ve come across. Fantastic pricing on the clay and I will definitely be a regular customer now.
8 mai 2025
Réponse de Craft Cellar
So kind of you Andy, thank you so much!
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.