This isn’t my first experience buying from Nataie Fowler, and once again I’m absolutely delighted. The service is excellent, and I’m very happy with my purchase. Natalie is always attentive to... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Absolutely LOVE Craft Cellar! It’s the only place I’ll get my polymer clay. Always well stocked with soooo many choices that I can never just buy a couple of packets 😏 Fast delivery and highly recomm... Voir plus
L'entreprise a répondu
AMAZING! honestly just the best small business to buy from Everything is always perfect and arrives on time, amazing prices and the best customer service I have received nothing is too much tr... Voir plus
L'entreprise a répondu
Fast delivery ! The clay has been stored perfectly and is so fresh !! Best clay I’ve bought from anywhere , I will be using this company for my supplies going forward. Fantastic price . Thankyou craft... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Craft Cellar is a family business. Our online shop specialises in polymer clay and all the tools and finishes needed to complete any project. We work closely with leading brands FIMO, Sculpey and Cernit and aim to never be out of stock of key colours and items. We hate to disappoint so we closely monitor stock levels to avoid running out. We ensure we maintain a personal touch in everything we do, and love building a relationship with our regular customers. We also try to adhere to any special requests for specific colours or items we may not yet stock. Orders are packed by hand and sent out the same day whenever possible. We offer a range of postage options starting from £1.95 for a small order, to guaranteed next day delivery. Standard delivery is also free for orders over £60.
Coordonnées de contact
8 Half Mile, LS131BW, Leeds, Royaume-Uni
- 07711586368
- natalie@craftcellar.co.uk
- craftcellar.co.uk
4,9
Excellent
294 avis
Demande des avis aux clients
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My go to shop for polymer clay
My go to shop for polymer clay. Great prices, fabulous customer service, quick and efficient delivery. Why go anywhere else? Craft cellar has it all.
3 octobre 2025
Réponse de Craft Cellar
Thank you Jacqui, have a lovely weekend! ❤️
Réponse de Craft Cellar
Thank you so much! :)
Very happy with purchase
Very happy with purchase. Prices reasonable for Sculpey clay even with ordering from Ireland + having to pay vat. Great selection of colours can't find in other locations. Delivery was also very fast
3 septembre 2025
Réponse de Craft Cellar
Hi Holly, thank you so much. I am going to send you an email too because your review is number 100! So you get a £10.00 voucher for free to say thank you :D
Products as described at very…
Products as described at very reasonable prices. Delivery was very fast. Will certainly use again
26 août 2025
Réponse de Craft Cellar
Thanks Gina, I'm so glad you are pleased with your order :)
My orders are always delivered on time…
My orders are always delivered on time and well packaged. The only site I buy clay from! love it!
2 septembre 2025
Réponse de Craft Cellar
Thank you Joanne, you are so kind!
Amazing customer service experience
I was struggling to find a supplier who sold a big range of polymer clay along with mamy colours available when I stumbled accross craftceller. Amazing customer service from Natalie. Very responsive to all communications. Competively priced and quick delivery.
11 septembre 2025
Avis spontané
Réponse de Craft Cellar
Thank you so much for taking the time to leave this review :) it's made my day to read it!
Réponse de Craft Cellar
Thank you for the review Celeste :)
Réponse de Craft Cellar
Thank you so much for the great review :)
Craftcellar are great!
Craftcellar are great! they have what I want, and ordering is easy, convenient and fast. Their staff are friendly and always understanding. I will never stop doing business with them.
3 août 2025
Réponse de Craft Cellar
Thank you so much for such a great review! I really appreciate it :)
Customer Service OUTSTANDING!
They posted out the items quickly. I had great issues with the courier, which is not Craft Cellar fault at all. Craft cellar was amazing in responding, supporting and helping to try and get the order to me. Cutting a long stressful story short, the order came in the end.
I cannot fault this company and they have taken on feedback of using a different courier provider.
Thanks so much for your support, patience, help and understanding. Other companies should treat their customers like Craft Cellar does!
Thank you
19 août 2025
Avis spontané
Réponse de Craft Cellar
Thanks for these very kind comments. Yes we have a particularly bad experience with a courier service and as a result have made changes to our dispatch arrangements to try to avoid problems like this in the future. Thanks for your patience. At least things worked out in the end.
Great service and range of products
Great service. I left it late to order and the staff were quick to reassure me that the package would arrive on time, which it did.
11 août 2025
Réponse de Craft Cellar
Thanks for this feedback. We send out as quickly as we can mainly using Royal Mail and DPD tracked services.
Bought Cernit polymer clay
Bought Cernit polymer clay, great price and fast delivery. I would definitely use this company again.
30 juillet 2025
Réponse de Craft Cellar
Thanks Linda. We do our best!
Réponse de Craft Cellar
Thanks Phil. We aim to send out same day if orders reach us before 12.
Great all round experience
Fast delivery, great selection, fresh clay. Thank you. I love this site ❤️
26 juillet 2025
Réponse de Craft Cellar
Thank you for this lovely review, it made me smile :) ❤️
Always great stock levels of what I…
Always great stock levels of what I need and fast postage with a reliable courier
7 juillet 2025
Réponse de Craft Cellar
Thank you so much Christina! - and thank you for your recent order - that should be with you tomorrow :)
Very good service
I was pleased to see exactly what I wanted on their stock list, and my parcel arrived a couple of days later. That’s very good service.
7 juillet 2025
Réponse de Craft Cellar
I'm so happy to read this! Thank you Susan :)
Réponse de Craft Cellar
That's great news! Thank you!
Fast delivery and great service
Fast delivery and also when I accidentally placed the order by mistake after 30mins i request to cancel my order and they did cancel my order and refund me straight away.
8 juillet 2025
Réponse de Craft Cellar
Thank you :) It's was no problem!
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