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Lisez les avis des autres

Noté 1 sur 5 étoiles

crafted by kaiyo is horrid, its products are alright but for the price you could get the same item on ali express, overall another big problem is that when me and other buyers bought one of their item... Voir plus

Noté 1 sur 5 étoiles

Bought a hunter x hunter judgement chain, paid for 4-8 day shipping and have still not received my item. I have sent multiple emails regarding this and have messaged the business on Instagram yet s... Voir plus

Noté 1 sur 5 étoiles

This is a scam. I bought a necklace from them in the past which was okay. But since they have started selling a rip off product from Ali express which is nothing like the images they advertised. I’ve... Voir plus

Noté 5 sur 5 étoiles

So. I ordered and only afterwards looked up the reviews on trustpilot. Since i though i got scammed I instantly reched out to their email and turns out they had REALLY great customer support. On a Sun... Voir plus

À propos de l'entreprise

  1. Fabricant de bijoux

Écrit par l'entreprise

We sell anime jewelry :)


Coordonnées de contact

2,0

Bas

TrustScore 2 sur 5

65 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 36 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Beware buying from this company

Beware buying from this company! I would give them a half star to no star rating. I bought 4 Anime Blanket Hoodies for Christmas. I paid for 3-6day shipping for it to be insured and nothing. I sent multiple emails, messages on social media, on their website that I haven’t received a tracking number. Christmas came and went and still no items. I asked for a refund and the company has completely ghosted me. There is no phone number to call and any email responses are generic never addresses issues. Just that company is working on the order. Please don’t buy from this company it’s a scam.

15 décembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Sending order to wrong and ignoring emails mid communication

I made an order over a month ago, received what I was told to be the tracking order via shop. After not receiving my order I emailed them to only be told it has been delivered and was provided a different tracking number from the shop one, this tracking number shows my order as delivered to somewhere on Russia ( I don't live in Russia) when I've brought this up in several emails I originally got an generated response and then I've just been ignored mid communication with them. DONT RECOMMENDED.

27 décembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Poor customer communication /service

My wife orders an item for Christmas on 30/11/24, 2 weeks later no Info so she sent an email and they replied saying it was busy !!!! Today 22/12/24 still no info on delivery, very very very bad customer service and the poorest communication of any company I’ve ever felt with

22 décembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Disappointed by the quality

Bought this as a gift to my sister for Christmas. I’d love to support such a business that’s seem genuine but I have nothing good to say about the product. I got a plastic necklace and a plastic “gem” that was so badly made that the injection mold still showed. Truly a worthless gift, so much so that I’m embarrassed to give it. If I could give 0 stars I would. Disappointed.

18 décembre 2024
Avis spontané
Noté 1 sur 5 étoiles

They seem to be scam

They have no customer support, the contact email they provide is a gmail account which is not responding.

The order confirmation E-Mail is just a newsletter with no information about any order.

17 décembre 2024
Avis spontané
Noté 5 sur 5 étoiles

WAY BETTER Customer service then expected

So. I ordered and only afterwards looked up the reviews on trustpilot. Since i though i got scammed I instantly reched out to their email and turns out they had REALLY great customer support. On a Sunday, i got an answer within 10 minutes asking if i could confirm i wanted to cancel my order, i replied with yes and they had no problem with instantly sending my money back, very great customer service, can‘t say anything about the product

8 décembre 2024
Avis spontané
Noté 4 sur 5 étoiles

Love the Naruto Jade bracelet

Love the Naruto Jade bracelet! Great addition to my jewelry collection, shipping was a little delayed but overjoyed with the product, thx craftedbykaiyo

10 octobre 2024
Avis spontané
Noté 1 sur 5 étoiles

Big Scam

This is a rip-off. My money is gone and the support e-mail no longer works if you want to know where the order is.
Big scam beware !

10 octobre 2024
Avis spontané
Noté 5 sur 5 étoiles

I bought the jade akatsuki necklace

I bought the jade akatsuki necklace. It came perfectly as advertised and the quality was good. The shipping time was within the week, which quite frankly was earlier than I would normally expect from a smaller brand. Overall my experience with them has been great and I’d definitely buy again!

29 septembre 2024
Avis spontané
Noté 5 sur 5 étoiles

My favourite anime brand

This is one of the only good anime brands out here, I see a lot of bad reviews and don’t know what to say here. Not my experience at all lol

The jewelry is fire, came quick, and is reasonably priced

3 juillet 2024
Avis spontané
Noté 1 sur 5 étoiles

Craftedbykaiyo scam. More like Scammedbykaiyo

Scammed last year by this fraudster. I still keep seeing his ads and reminds me of how deceitful and horrible people can be. This is the type of person you don't want your child to ever become. A scam artist.

Check out all the reddit posts, reviews and ratings of this company. Reddit posts of how the jade is plastic. How his stainless steel is actually nickel causing allergic reactions. Shameful stuff dude. Don't know how you look at the mirror in the morning knowing you're a scammer.

14 novembre 2023
Avis spontané
Logo de Craftedbykaiyo

Réponse de Craftedbykaiyo

I’m really sorry to hear about your experience with CraftedbyKaiyo, and I understand why you’re feeling upset. We take this kind of feedback seriously, and I want to personally assure you that scamming customers is the last thing we’d ever do.

There’s been a lot of misinformation circulating on Reddit, especially around claims that our jade is plastic, which is absolutely not true. All of our jade pieces are genuine and carefully sourced, and we would never compromise on the quality of our materials. I realize it can be frustrating to hear conflicting information, and I’m more than happy to address any concerns directly.

Please reach out to us an email at support@craftedbykaiyo so we can look into this further and try to make things right for you. We appreciate your feedback and would love the chance to clear this up.

Thanks again for bringing this to our attention, and we hope to hear from you soon.

Noté 1 sur 5 étoiles

Scam: Kaiyo / Leo Sztohrynec Pathological Liar

I hate being scammed and this one hurts the most. Once I saw my tracking came from China, I tried to get a refund with no avail.

-Items are dropshipped from China
-Stolen art from real vendors (Twitter 2022)
-Blatant lying and misrepresentation on ads
-No actual skill than lying to people

This kid Leo Sztohrynec needs to look in the mirror and see how much of a scum he is. Had to search linkedin to find the owner of this dropshipped crap.

17 avril 2024
Avis spontané
Logo de Craftedbykaiyo

Réponse de Craftedbykaiyo

Hi Lilias Lawson,

I’m really sorry to hear about your experience. To clear things up, we have warehouses in different locations, and if stock is low, we ship from wherever can get the product to you fastest. We know it can be confusing when tracking shows a different origin.

The art issue from 2022 has been resolved, and there’s no stolen art on our site now. Our products are custom-made with materials that match the price, and we’re always focused on quality.

Our founder and team are committed to improving, and we’d love to help make things right. Please reach out to us at support@craftedbykaiyo.com so we can assist.

Thanks for your feedback, and we hope to fix this for you!

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