crafted by kaiyo is horrid, its products are alright but for the price you could get the same item on ali express, overall another big problem is that when me and other buyers bought one of their item... Voir plus
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Bought a hunter x hunter judgement chain, paid for 4-8 day shipping and have still not received my item. I have sent multiple emails regarding this and have messaged the business on Instagram yet s... Voir plus
This is a scam. I bought a necklace from them in the past which was okay. But since they have started selling a rip off product from Ali express which is nothing like the images they advertised. I’ve... Voir plus
So. I ordered and only afterwards looked up the reviews on trustpilot. Since i though i got scammed I instantly reched out to their email and turns out they had REALLY great customer support. On a Sun... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
We sell anime jewelry :)
Coordonnées de contact
2,0
Bas
65 avis
A répondu à 36 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Scam
Scam. Ordered jade akatsuki pendant and never arrived even after 6 months of following up with them.
20 décembre 2023
Avis spontané
Réponse de Craftedbykaiyo
I’m really sorry to hear that your Akatsuki pendant never arrived. This isn’t something we usually see, as we don’t have any outstanding orders for that product, so it seems like a mistake happened along the way. Most of our non-preorder items ship within 1-3 days, so six months is definitely not typical.
Please reach out to us at support@craftedbykaiyo.com so we can either send your pendant or issue a full refund. If something like this ever happens again, feel free to contact us ASAP!
Thanks for your patience, and we’ll get this resolved for you.
Scammed by CraftedbyKaiyo ( Leo Sztohrynec )
Scammed by CraftedbyKaiyo. Ordered earrings for Christmas last year for my gf. The website lied and stated delivery within 7 days. I was given a tracking from China (even though their website says made in canada). The item took over 3 months to deliver. Not only that, I can find the exact item on aliexpress for $2. The item did not come with the packaging they advertised. Funny enough, I bought the aliexpress version and they both arrived around the same time in the same generic packaging.
They are also advertising on their website that they are rated excellent on trustpilot. Thankfully Trustpilot caught on and have now put a notice on this trustpilot page indicating how this "company" is fraudulently misrepresenting their trustpilot rating for credibility.
Seems like the business owner ( Leo Sztohrynec ) has no ethics or morals in maintaining a legit business or at least advertising his drop shipped products correctly.
6 décembre 2023
Avis spontané
Réponse de Craftedbykaiyo
Thank you for sharing your feedback, and I completely understand your frustration with the experience you had. We strive to ensure a smooth process for all our customers, so it’s disheartening to hear when things don’t go as planned.
Regarding the packaging, we’ve made several improvements over time, and it’s likely that we’re using better packaging now than when you ordered. However, I apologize if the packaging you received didn’t meet your expectations.
We’re always working to improve, and I’d love the chance to address any remaining concerns. Feel free to reach out to us at support@craftedbykaiyo.com, and we’ll do our best to make things right.
Thanks again for bringing this to our attention, and we appreciate the opportunity to improve.
100% droppshipping wack
Where do i even start.
For the first point, it states on the page that this is crafted in canada with <3. and not droppshipping. I finally got my order after months of waiting. the tracking didnt work, since you know what? the product comes from Yanwen China. I remeber asking about my order and was told it was delayed because of the chinese lunar new year break. like what? In canada?
Anyways i finally got the product, and its plastic as hell. missing a rock. (i got the howls moving castle, necklace and earring set for my gf for valentines) and was dissapointed to say the least. and the "rocks" arent rocks of any sort. you can literally peel them like a bar of soap.
Didnt even come in the packaging they advertise everywhere.
1/10 droppshipping overpriced wack from china. might as well order from wish
20 mars 2024
Avis spontané
Réponse de Craftedbykaiyo
Hi Lil Pete,
Thank you for sharing your feedback, and I’m sorry to hear about the disappointment with your order. While we aim to deliver the best experience, it sounds like we missed the mark here.
Regarding the packaging, we did experience stock issues around Valentine’s Day, and to ensure people received their orders in time, some items were shipped without the full custom packaging we usually provide. This was a one-time situation, and it’s something that won’t happen again, as we’ve resolved these issues and improved our packaging since then.
We appreciate you bringing this to our attention, and if you have any further concerns or would like assistance, please reach out to us at support@craftedbykaiyo.com. We’re here to help make things right.
Thank you again for your feedback, and we’re committed to improving.
So I got 1 of the shirts the tan gojo…
So I got 1 of the shirts the tan gojo one it’s great quality I would probably buy another but for me the neck is tight, but probably not for anyone else
17 janvier 2024
Avis spontané
Réponse de Craftedbykaiyo
Thanks so much for your feedback! Glad you loved the quality—if you ever want to try another style, we're here for you!
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