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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I'm so impressed with this shop. They went completely above and beyond to make sure everything was perfect. You can tell they actually care about their customers. Also, can we talk about the packaging... Voir plus

Noté 5 sur 5 étoiles

Couldn’t ask for better service! Have purchased pokemon items from crazygamer a few times, as we collect as a family. Most recently I hadn't been able to secure the phantasmal flames UPC box or booste... Voir plus

Noté 1 sur 5 étoiles

Proper time wasters been trying to order for over a hour and apparently been second in the queue for over 30 mins with another window open watching the stock count go down even tho I’m apparently seco... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Having left my Christmas shopping to the last minute once again, I found myself in urgent need of a Hello Kitty Tamagotchi. Crazygamer had one in stock, and I think it might literally have been th... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de jeux
  2. Magasin de jouets pour enfants
  3. Magasin d'électronique
  4. Fournisseur de service de jeux

Écrit par l'entreprise

At Crazygamer, we're your go-to destination for all things gaming, offering swift, complimentary delivery on orders over £100. After a 10-year hiatus, Crazygamer is back and thriving. Our vast selection includes brand-new Pokémon TCG items, individual cards, gaming merchandise, video games, and cutting-edge computing tech. While our computing items ship directly from trusted suppliers, everything else is dispatched with care from our headquarters. Your support and positive reviews fuel our growth as we prepare for our return to the high street. Choose Crazygamer for all your gaming needs. We can't wait to serve you, and we thank you for being part of the Crazygamer community.


Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

89 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 85 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Even though there was a queue

Even though there was a queue. I was patient and waited till went to queue 1. Managed to get all items exc UPC.

Thank you Crazy Gamer

29 octobre 2025
Noté 1 sur 5 étoiles

Was 2nd in line for preorder and got…

Was 2nd in line for preorder and got nothing 😁

29 octobre 2025
Logo de Crazygamer LTD

Réponse de Crazygamer LTD

Hi Ash,

You didn’t press the goat button.
No goat button = no queue movement.
That’s literally the whole thing.

Correct behaviour: 🐐➡️👆➡️✔️
Your behaviour: 👀🐐 … ⏳ … ❌

The system doesn’t advance anyone who doesn’t confirm they’re human.
So the queue didn’t fail. The stock didn’t fail.
You just… didn’t press the goat.

🐐🐐🐐🐐🐐🤣

Regards,
Paul

Noté 1 sur 5 étoiles

Horrible experience for preorder

Had the same horrible experience as many others when trying to preorder an ETB last night. The website was struggling majority to load and once online I managed to add an ETB and a booster box to my basket. I tried checking out for over 2 hours in the basket being second in the queue waiting for it to load. The owner thought it would also be hilarious to include a video of a goat for you to click on as you waited but nothing happened. I wasted over 3 hours in total of my life waiting to preorder being the first on the site and lots of stock still available only to be unable to order. Extremely frustrated by this!! Would not recommend shopping here or ever trying to preorder here again.

29 octobre 2025
Avis spontané
Logo de Crazygamer LTD

Réponse de Crazygamer LTD

What you experienced wasn’t a website fault. You hit the anti-bot check.

The goat button isn’t a joke. It’s our bot-trap. If you don’t press it correctly, or your session stalls, the system flags you as automated and freezes your position in the queue. That’s why you stayed at “second” while stock continued to sell to customers who passed verification.

Being “first on the site” doesn’t bypass bot protection, and the items in your basket aren’t reserved until checkout begins.

I understand the frustration, but this wasn’t an error on our side. It was a timed-out session that failed the human-check.

Regards,
Paul

Noté 1 sur 5 étoiles

Proper time wasters AVOID and save your time.

Proper time wasters been trying to order for over a hour and apparently been second in the queue for over 30 mins with another window open watching the stock count go down even tho I’m apparently second in the queue, proper waste of my time for a product I’ve been trying to get my hands on. I think it should change to be a joke shop because that’s what they are JOKERS! Screenshots taken for prove if they try and deny it.

29 octobre 2025
Avis spontané
Logo de Crazygamer LTD

Réponse de Crazygamer LTD

Let’s be clear. The comments you’re making aren’t helping you, and they certainly won’t get you stock.

Nothing went wrong on our side. The item sold out due to very high demand, which is exactly what happens in every major release. Being shown as “second in the queue” in one window does not guarantee stock or hold anything for you.

Accusations, insults, and conspiracy theories don’t change the facts, and they don’t speed anything up. If this behaviour continues, we’ll simply decline future custom for pokemon pre-orders.

Take a minute, reset, and if you have a genuine complaint, I’m happy to help. Otherwise there’s nothing more to say.

Regards,
Paul

Noté 5 sur 5 étoiles

Amazing store and owners!

I recently purchased from this store, unfortunately one of my items were delayed (completely out of the hands of crazy gamer) I emailed them just double checking all was fine with my order. I was emailed back very quickly from Paul who assured me my order was still on track. It has arrived in perfect condition with great packaging. 10/10 store glad to support small businesses. Will be a frequent customer thanks :)

29 octobre 2025
Avis spontané
Noté 1 sur 5 étoiles

Ordered a pokemon box online single…

Ordered a pokemon box online single order for ex box. Only to be refunded almost instantly, so ring to ask what's going on to be told that I 'botted' the item. The guy on the phone was very rude and quite aggressive. Mate not everyone is a scalper. I rip pack dont keep them its not my fault I saw you had stock and tried to buy one. Prehaps go throught and see who the scalpers are surly you can see who ordered multiple times to the same address.

24 septembre 2025
Logo de Crazygamer LTD

Réponse de Crazygamer LTD

10 orders in 1 minute, multiple people checking out and paying for an item at the exact same time, you expect us to believe that you did not use automated methods to order the item moments after it went live on our website? As for claiming I was rude and aggressive, i thought i was quite polite given the situation. We cannot provide what we don't have and our website cannot stop people that have already passed the final stock check before being allowed to pay. Maybe if your group didn't all spend your time botting you would not have created this situation for yourselves!

Noté 5 sur 5 étoiles

The best TCG shop going

The best TCG shop going, another pre order, another awesome delivery. No scalper prices just good service! Thank you A+++++

1 septembre 2025
Noté 5 sur 5 étoiles

Excellent company

Excellent company. Two pre-order items were fulfilled, and both arrived in perfect condition on the day of release. I received sufficient email updates throughout the transaction. I would definitely order from Crazygamer again. Thanks

25 juillet 2025
Noté 5 sur 5 étoiles

Fantastic from start to finish

Fantastic from start to finish
Pre ordered Pokemon products and they were delivered exactly when stated, really well packaged with some good pull sprinkle dust on them for good measure :D

Would defo use this site again, thank you!

25 juillet 2025
Noté 5 sur 5 étoiles

Brilliant

Awesome company. Purchasing was easy, communication was great and item was exactly as described, very well packaged and sent fast. Thank you, will definitely buy from them again.

25 juillet 2025
Noté 5 sur 5 étoiles

Pokemon

Managed to get a pre order and received on the realised date would buy again

25 juillet 2025
Noté 5 sur 5 étoiles

Great online store

Great online store. Pre-ordered some Pokemon products through this store. Due to stock issues, they reached out and gave me the option to substitute some items instead. I really appreciate the communication here, a lot of shops would cancel the order instead but these guys went the extra mile. Thanks again, one happy customer!

18 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

Phenomenal service

Phenomenal service - when informed allocations had been cut, I was told I could swap to a different product, or have a refund.

Stellar communication the whole way through, and definitely one of the smoothest! Will be recommending☺️

14 juillet 2025
Avis spontané

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