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CREATE Fertility - WimbledonAvis 

129
TrustScore 4.5 sur 5

4,4

St George's House, 3 - 5 Pepys Road, SW20 8NJ London, England, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Excellent - I would highly to anyone considering IVF. Dr Roystom and his team were exceptional. They are friendly informative and highly competent. I have naturally a very low amh and I have... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I used Create/ABC for my egg freezing at 34 years old. From the first consultation through to surgery the service was amazing. Extremely attentive nurses and really reasonably priced. My siste... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

The clinical and admin team in the Raynes Park centre are great. They make what is always going to be a difficult process much easier. The only negative comes with the comms. Any communication between... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

Everyone was very supportive. I am editing my review because since my procedure I have not received an update about how successful my egg retrieval was!! I was meant to get a call the afternoon a... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Clinique de fertilité
  2. Médecin spécialiste de la fertilité
  3. Banque de sperme

Écrit par l'entreprise

As part of the world's leading fertility group, we combine global expertise with personalised fertility treatment from your caring local team, to achieve exceptional success rates.


Coordonnées de contact

  • St George's House, 3 - 5 Pepys Road, SW20 8NJ, London, England, Royaume-Uni

  • 0203 319 9490

4,4

Excellent

TrustScore 4.5 sur 5

129 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 64 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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4,4

Tous les avis

(129)

139 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

The whole Team at Create were great

The whole Team at Create were great. They were friendly and made me feel at ease throughout my treatment. If I ever had any questions (via email or phone call) they were quick to get back to me. On the day of my egg collection the surgeon and the rest of the team were so nice and the whole procedure was over really quickly. They were chatty and made me feel at ease just before to help me feel calm and after when I was in recovery they constantly checked on me to make sure I was OK. 5 stars for them :-)

12 février 2025
Avis spontané
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Réponse de CREATE Fertility - Wimbledon

Hi Katie,

Thank you for taking the time to share your experience and the lovely review. We're so glad we were able to support you in your journey.

We wish you all the best in your next steps,

CREATE Fertility

Noté 5 sur 5 étoiles

Amazing staff at Create Wimbledon

The staff at Create Wimbledon were amazing.
They were caring and empathetic to our situation and always welcoming when we saw them.
Hannah was lovely and helped wherever she could throughout the whole process. The nurses were FAB! Particularly Izzy and Katherine :-)
Dr Rostom was very approachable, knowledgeable and always had time for us to answer any questions we had.
Overall we had a lovely experience and would absolutely recommend.

29 janvier 2025
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Réponse de CREATE Fertility - Wimbledon

Hi Jonathan,

Thank you for taking the time to share your experience and the lovely review, and for the kind words to our Wimbledon clinic team. We're so glad we were able to support you in your journey.

We wish you all the best in your next steps,

CREATE Fertility

Noté 5 sur 5 étoiles

Great doctor and nurses

Great doctor and nurses, got to choose music and running on time

5 février 2025
Avis spontané
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Réponse de CREATE Fertility - Wimbledon

Hi Alex,

Thank you for sharing your experience and the lovely review. We're so glad to be able to support you in your journey.

We wish you all the best in your next steps,

CREATE Fertility

Noté 1 sur 5 étoiles

Very bad experience

Been treated in this clinic a year ago. Took me some time come back to this moment and to write this review. Awful experience, lack of empathy and professionalism. Under Create Fertility you are just another number where they don’t care your situation and can not provide patient centered care. We choose Create Wimbledon base on location and good reviews - however many scans and egg collection been redirected to St. Pauls! Patent coordinator changed twice, not contact, no respond to emails upon several calls. Each appointment l was seen by different doctor who didn’t know my name and case, lack of information been given, have to dig and keep ask for update, no reassurance. Been found with difficulty ovarian access, however any steps to resolve that been taken, procedure of egg collection been done by new qualified consultant who never saw me before and failed!! Follow up over the phone no face to face!! At the end we received the email that solution which was use for semen wash was faulty!! No sorry no apologies! Giving one star only for the nursing staff. Been thinking to repeat treatment with the same clinic but we were not offered any new approach so we tried somewhere else where received much better care.

31 janvier 2024
Avis spontané
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Réponse de CREATE Fertility - Wimbledon

Hello Anna,

We're deeply sorry to hear you have been unhappy with your experience with us. Our team aims to provide the highest level of care to all patients and we regret that you felt this wasn't the case for you. We'd like to reassure you that members of our team are investigating the circumstances of your review in order to support you appropriately.

Wishing you all the best,

Create Fertility

Noté 2 sur 5 étoiles

Everyone was very supportive

Everyone was very supportive.

I am editing my review because since my procedure I have not received an update about how successful my egg retrieval was!! I was meant to get a call the afternoon after my procedure to let me know how many of my eggs were good but no one called. I had a follow up call the next day after my procedure to check that I was OK and informed the nurse I had received no update. Still haven't heard anything about how successful the procedure was after 6 days.

Everything up until this point has been good though.

9 décembre 2024
Avis spontané
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Réponse de CREATE Fertility - Wimbledon

Hi Francesca,

Thank you for sharing your experience and the lovely review. We're so glad we were able to support you in your journey.

We wish you all the best in your next steps,

CREATE Fertility

Noté 5 sur 5 étoiles

French-Chinese with Create Fertility in UK

My great experience with Create is the personalized treatment plan, which helps build patients' confidence in achieving their dream of having a baby.

25 novembre 2024
Avis spontané
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Réponse de CREATE Fertility - Wimbledon

Hi Angelique,

Thank you for sharing your experience and the lovely review. We're so glad we were able to support you in your journey.

We wish you all the best in your next steps,

CREATE Fertility

Noté 4 sur 5 étoiles

Great Clinic, comms not so much

The clinical and admin team in the Raynes Park centre are great. They make what is always going to be a difficult process much easier. The only negative comes with the comms. Any communication between you and your clinic has to go through a call centre. This can lead to a process of phone tag which is quite distressing when you're waiting for news or have a pressing question.

20 novembre 2024
Avis spontané
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Réponse de CREATE Fertility - Wimbledon

Hi WM,

Thank you for sharing your experience and honest feedback . We're glad we were able to support you in your journey and we apologize that you were not entirely happy with our services, regarding comms. We would like to reassure you that your feedback is invaluable to us as we continuously aim to improve the experiences of our patients.

We wish you all the best in your next steps,

CREATE Fertility

Noté 5 sur 5 étoiles

The staff were all very helpful and professional at all times.

The staff were all very helpful, friendly and went out of their way to organise things to go as smoothly as they could.
They were very professional during the embryo transfer. And we’re all very kind now we have a positive result. Recommend highly.

11 novembre 2024
Avis spontané
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Réponse de CREATE Fertility - Wimbledon

Hi Tracy,

Thank you for sharing your experience and the lovely review. We're so glad we were able to support you in your journey.

We wish you all the best in your next steps,

CREATE Fertility

Noté 5 sur 5 étoiles

We have been going to Create for over a…

We have been going to Create for over a year now and although disappointed with success the staff in the Wimbledon and Hertfordshire clinic have been really amazing and I could not recommend them enough. In particular the lady who does the bloods in Hertfordshire is a pleasure to see every time and tries to make the process as seamless as possible, she is also the one who gives the news on whether the pregnancy test comes back positive or negative and I am incredibly greatful that it is someone as kind as her giving the bad news.

11 novembre 2024
Avis spontané
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Réponse de CREATE Fertility - Wimbledon

Hi Poppy,

Thank you for sharing your experience and the lovely review. We're deeply sorry to hear your treatment outcome was not as desired, and are glad our team was able to provide you with the support you deserve. We thank you for your kind words about our team and will ensure this feedback is shared with them.

We wish you all the best in your next steps,

CREATE Fertility

Noté 5 sur 5 étoiles

Caring and Supportive Team

Very happy with the service received at Create Fertility, Wimbledon. The lovely staff were very supportive through the entire process. A very well organised, caring establishment that guide you through each step of the treatment. Would highly recommend for fertility treatment.

1 novembre 2024
Avis spontané
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Réponse de CREATE Fertility - Wimbledon

Hi Sharan,

Thank you for sharing your experience and the lovely review. We're so glad we were able to support you in your journey.

We wish you all the best in your next steps,

CREATE Fertility

Noté 5 sur 5 étoiles

Amazing service

Amazing service, from the reception staff, nurses to the doctors!!

Very attentive

25 octobre 2024
Avis spontané
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Réponse de CREATE Fertility - Wimbledon

Hi Simon,

Thank you for taking the time to share your experience and the lovely review.

We wish you all the best in your next steps,

CREATE Fertility

Noté 5 sur 5 étoiles

Positive experience

Everyone was very professional and made me feel at ease. I would particularly like to mention Ivanka who did my scans. She always made me feel at ease and her attitude was encouraging and approachable.

23 octobre 2024
Avis spontané
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Réponse de CREATE Fertility - Wimbledon

Hi Christine,

Thank you for sharing your experience and the lovely review. We're so glad we were able to support you in your journey.

We wish you all the best in your next steps,

CREATE Fertility

Noté 5 sur 5 étoiles

Success !!!


Create helped us to get pregnant in 2022, the procedure was straightforward for us with a great success! Now we are back in 2024 to have second baby and I very hope it will be as successful as the first one. Thank you very much for a great work & result you have achieved. I would highly recommend anyone who is looking to get help.

22 octobre 2024
Avis spontané
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Réponse de CREATE Fertility - Wimbledon

Hi Gemma,

Thank you for sharing your experience and the lovely review. We're so glad we were able to support you in your journey. Congratulations on behalf of our Wimbledon clinic team!

We wish you all the best in your next steps,

CREATE Fertility

Noté 5 sur 5 étoiles

Very professional and friendly service

Very professional and friendly service. Easy access from Raynes Park Station.
Highly recommended

21 octobre 2024
Avis spontané
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Réponse de CREATE Fertility - Wimbledon

Hi Paul,

Thank you for taking the time to share your experience and the lovely review. We're glad we were able to support you through your journey.

Wishing you all the best,

CREATE Fertility

Noté 5 sur 5 étoiles

Fantastic service

Fantastic service. Very friendly, reassuring staff. There every step of the way for support. Very professional and helpful.

27 septembre 2024
Avis spontané
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Réponse de CREATE Fertility - Wimbledon

Hi KM

Thank you for sharing your experience and the lovely review. We're so glad we were able to support you in your journey.

We wish you all the best in your next steps,

CREATE Fertility

Noté 5 sur 5 étoiles

Create were fantastic from day one

Create were fantastic from day one. Providing excellent care and financial options to allow us to go privately.

Having been to another IVF clinic although Create is not the ‘fancier’ of the two the care was exceptional, better value for money and felt much more a personalised service.

29 décembre 2023
Avis spontané
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Réponse de CREATE Fertility - Wimbledon

Hi Alice,

Thank you for sharing your experience and the lovely review. We're so glad we were able to support you in your journey.

We wish you all the best in your next steps,

CREATE Fertility

Noté 5 sur 5 étoiles

Friendly team in Raynes Park who…

Friendly team in Raynes Park who explain things carefully as much as you need.

16 septembre 2024
Avis spontané
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Réponse de CREATE Fertility - Wimbledon

Hi,

Thank you for sharing your experience and the lovely review. We're so glad to be able to support you in your journey.

We wish you all the best in your next steps,

CREATE Fertility

Noté 5 sur 5 étoiles

Great service

Great, kind and supportive team, very efficient

13 septembre 2024
Avis spontané
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Réponse de CREATE Fertility - Wimbledon

Hi

Thank you for sharing your experience and the lovely review. We're so glad to be able to support you in your journey.

We wish you all the best in your next steps,

CREATE Fertility

Noté 5 sur 5 étoiles

Our experience has always been…

Our experience has always been fantastic. Staff are kind, caring and make you feel safe and secure throughout the process. We have one two year old from a round we did at Create and we’re hoping for another!

7 août 2024
Avis spontané
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Réponse de CREATE Fertility - Wimbledon

Hi Hannah,

Thank you for sharing your experience and the lovely review. We're so glad to be able to support you in your journey.

We wish you all the best in your next steps,

CREATE Fertility

Noté 5 sur 5 étoiles

Amazing team...

I am delighted to share my positive experience with Create Fertility. My regular scans are with the fabulous team in Oxford but I am so pleased that I chose Create Fertility at Wimbledon for my egg collection.
It can be rather stressful and overwhelming with the natural modified cycle so always be prepared.
Dr. Rostom and his team that did my egg collection has been absolutely amazing, he is reassuring, professional and comforting at the same time.
He even played my song Psalm 23 (I am not alone) during my egg collection and made it even more special for me.
I certainly didn't feel alone as I felt they were with me every step of the way. Special thanks to Dr. Rostom and his team, nurse Izzy who took really great care of me. I look forward to seeing you all in my next cycle. God bless.

29 juillet 2024
Avis spontané
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Réponse de CREATE Fertility - Wimbledon

Hi Judy,

Thank you for taking the time to share your experience and such a lovely review.
We're so glad we were able to support you through your journey.


Wishing you all the best in your next steps.

CREATE Fertility

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