Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

We came to world pay with the help of Dan Walley, he has been such a help during the past time year, always on hand if I have any problems & ready to help solve any issues, thanks Dan, would recommend... Voir plus

Noté 5 sur 5 étoiles

Mr Parker from create pay was incredibly informative and very helpful! There was nothing he did not know, and the rates he was able to secure for me were very very very competitive, I had been w... Voir plus

Noté 5 sur 5 étoiles

Had a brilliant experience with CreatePay made so easy & simple with the help of Dan Walley who made the change so easy and simple for us. Fab communication and would highly recommend Dan to other bus... Voir plus

Noté 5 sur 5 étoiles

Matthew Wickham has been excellent from the start, he visited us at silver Darlings fish Company a couple of months ago when he came in to discuss us changing our card machine. Great customer service... Voir plus

À propos de l'entreprise

  1. Service de paiement par carte de crédit

Écrit par l'entreprise

CreatePay are a new player in card payments - creating change in the industry and unlocking the power of smart terminals.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

429 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 75 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Mike Evans told me that I will be…

Mike Evans told me that I will be paying 1£ per month plus the percentage take from each transaction, but they been taking £30 per month, I tried to terminate the contract due their breach in the contract and the charged me 350£ . Be careful with this company they lie to you to get a contract.

4 novembre 2025
Avis spontané
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Réponse de CreatePay

We’re sorry for the frustration this situation has caused. We’re currently looking into this to make sure everything is clarified and resolved as quickly as possible. Transparency and clear communication are very important to us, and we take concerns like this seriously.

Our team has reached out to discuss this further and put things right. Thank you for raising this with us.
Kind Regards
Lana

Noté 1 sur 5 étoiles

burping down the phone at customers

someone rang me, i answered and they burped down the phone and hung up.

3 février 2026
Avis spontané
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Réponse de CreatePay

We’re sorry this has happened and appreciate you letting us know. Please could you email marketing@createpay.com so we can review the calls and investigate this further. Thank you - Lana

Noté 5 sur 5 étoiles

Highly recommended

Mr Parker from CreatePay have from day 1 been a breeze to deal with. Helping every step of the way to get us up and running with our new merchant to take payments without compromising down time. Even a few months later, contacting us to help with PCI compliance. Better still, getting us better rates from the same merchant provider! 10/10. I know it can be difficult to trust 3rd party companies to deal on your behalf but don't hesitate with this one! has saved us money and without lifting a finger!

1 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Fantastic service, hassle free changeover

Mr Parker called me initially to introduce himself and explained clearly and professionally what they could offer our business. Long story short, we converted over to CreatePay only yesterday. The changeover was exceptionally smooth, all the staff were very helpful which made the process hassle free. A mention for Mr Parker, he was to the point, accurate, always on time with call appointments and did everything he said he would do... thank you, would definitely recommend if the offering suits your business.

14 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Exceptional Service from Matthew

Exceptional Service from Matthew! Highly Recommended!
I had a truly fantastic experience thanks to Matthew Wickham. He is, without a doubt, one of the most helpful and reliable people I've had the pleasure of dealing with.
What really stood out was his commitment to being always on call. Whenever I had a question or needed assistance, Matthew was incredibly responsive and made me feel like my needs were his top priority. It's rare to find that level of dedication.
Beyond his professional competence, he is also a genuinely very nice person. His friendly and approachable manner made the entire process smooth and stress-free.
If you are looking for someone who is helpful, dependable, and a pleasure to work with, I highly recommend Matthew. He provides truly exceptional service!

11 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Harvey Singh was amazing!!

Harvey Singh was amazing! He guided me through the entire setup for my card machine. Whenever I have had problems with the machine, he is always one call away from solving it. Amazing customer service and I would 100% reccomend this service to anyone in need for a payment processor!

10 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Harpal (Harvey) is exceptional

Harpal (Harvey) is exceptional! From start to finish Harpal guided, reassured and supported the process. I am recommending to everyone they should switch to Createpay as a result of my interactions. Harpal (Harvey) is a credit to the organisation

7 novembre 2025
Avis spontané
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Réponse de CreatePay

Thank you Caroline!

Noté 5 sur 5 étoiles

We arranged a meeting with Danny…

We arranged a meeting with Danny Richardson to discuss are account.
He was professional, listened and clearly wanted to help and did a fantastic job.
Not only that but the after care has been great whenever we have a phoned up regarding a query he has always answered and also has popped back to see us on a few occasions so would highly recommend him.
Very satisfied customer well-done

10 octobre 2025
Avis spontané
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Réponse de CreatePay

Thank you Cladwinds!

Noté 5 sur 5 étoiles

Great support and we've saved money

The savings on offer by joining CreatePay were clear from the start. The BIRDscapes Gallery is a small family run wildlife art gallery and by switching to CreatePay, we have saved significantly on our card charges and monthly fees. The support and advice we have had from Matthew Wickham in particular has been absolutely fantastic! He is very knowledgeable and is always quick to respond with any questions.

4 novembre 2025
Avis spontané
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Réponse de CreatePay

Thank you Emma!

Noté 5 sur 5 étoiles

Could not be more helpful

Could not be more helpful. Phil goes above and beyond to make things as stressless as possible. And always there with advice and a smile.
Could not ask for more!

30 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Can’t fault anything

Can’t fault anything. Our account manger Raj is absolutely amazing. Wouldn’t want to use anyone else. So helpful can’t do enough for you. Best account rep I have ever met!

27 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Easy

Easy , pleasant set up from dan Whalley. Highly recommend

11 septembre 2025
Avis spontané
Logo de CreatePay

Réponse de CreatePay

Thank you!

Noté 5 sur 5 étoiles

Great service

Just switched to Createpay. Mark Jenkins set up new machine and casncelled old supplier. fantastic service from Mark

5 août 2025
Avis spontané
Logo de CreatePay

Réponse de CreatePay

Thank you Nigel!

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