This was the second order I've placed with Creation. The pieces are beautifully crafted and unusual, great value for solid well made furniture. The delivery teams are very helpful. Will absolutely ord... Voir plus
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Lisez les avis des autres
Delivery service was great .Took reall care off placing the items where I wanted them .Friendly service . Delivery said between 2/4 wks & was just over two wks . Quality of table & chairs ordered... Voir plus
Good communication around delivery, however item was slightly sub-par (one of the doors doesn't magnetise closed properly and can't be pushed open as a result - need to flip it open from behind by goi... Voir plus
L'entreprise a répondu
A beautiful coffee table , just perfect for my new house. I love the two drawers and magazine slots. Lovely colour and great industrial style. Great company to deal with , communication about delivery... Voir plus
À propos de l'entreprise
- Magasin de meubles
- aussi dans
- Magasin de luminaires
Écrit par l'entreprise
We are a company established by a group of friends which are passionate about turning good ideas into real life. One day we decided to create something not only for our joy but also to meet the needs of others. Our experience and personal expectations pushed us to create a place where everyone will be able to turn their home into a work of art, and this is how Creation Furniture has made.
Coordonnées de contact
66 Sorbus Drive, , CW1 4EX, Crewe, Royaume-Uni
- 08000016096
- contact@creationfurniture.co.uk
- creationfurniture.co.uk
4,8
Excellent
622 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 80 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
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This product was lovely
This product was lovely. Well made, excellent value for money. Looks fab up. Very pleased. Well packaged on arrival.
18 août 2026
Réponse de Creation Furniture
Really appreciate your feedback, glad it arrived safely and feels like such good value in your space 🙂
Very pleased with the new dining table
Very pleased with the new dining table. The delivery team were polite, helpful and very tidy. We will use Creation Furniture again.
19 août 2026
Réponse de Creation Furniture
Really appreciate your feedback, glad the dining table and delivery service both made such a good impression. We’d be happy to welcome you back anytime 🙂
Great company
Great company, the item is beautiful and exactly as described on the website! Compliments my room perfectly. Creation were very communicative about the delivery and very responsive to any queries I had. Delivery team kept me informed about the delivery and brought the item into my room of choice! Will definitely be buying again, I would highly recommend Creation Furniture✨
22 août 2026
Réponse de Creation Furniture
Thank you so much, Sabina 🙂 This really means a lot! So glad the piece works perfectly in your room and we really appreciate the lovely recommendation.
Delivery was very quick and furniture…
Delivery was very quick and furniture excellent quality
27 août 2026
Réponse de Creation Furniture
Really appreciate your feedback! Quick delivery and excellent quality is exactly the experience we want customers to have 🙂
Didn't publish my product review
I submitted an honest 3-star review for the product I'd bought (Solu TV unit), and they haven't published it - which frankly is dishonest as well as unhelpful (to future prospective purchasers). So I'm knocking a further star off for this review, since they're now pestering me to write it.
The Solu TV unit looks nice but isn't very practical - the drawers aren't the advertised sizes, and it's incredibly heavy (which makes it difficult to attach the legs, which were supplied separately, and manoeuvre it into position).
The delivery people dropped it on the drive but thankfully the packaging seemed to be robust enough that the unit itself didn't suffer any damage. In fact the packaging is so robust I'm going to have to get a saw out to make it fit in the recycling bin!
EDIT: After I wrote this review, they published my original on their website, and offered me £50 as a gesture of goodwill regarding the inaccurate drawer sizes. I have therefore reinstated the third star on this review.
22 août 2026
Réponse de Creation Furniture
Thank you for taking the time to leave such detailed feedback. We really appreciate you sharing your experience with us.
We’re sorry for the inconvenience caused by the issue with the drawer size, and we appreciate you bringing this to our attention. We have escalated the matter with the manufacturer and will make sure it is properly addressed.
Regarding the weight of the unit, we understand that this can make it more difficult to manoeuvre, particularly during unpacking and assembly. At the same time, the substantial weight is generally considered a positive characteristic of the unit, as it reflects the robust construction and solid materials used. Similarly, the robust packaging is necessary to help ensure the unit reaches our customers safely and without damage during transport. For added convenience, we do offer an unpacking, assembly and cardboard removal service, which can be selected at checkout.
Finally, we’d just like to clarify one point regarding your original product review. It was always going to be published after the standard 7-day quarantine period. We use an independent third-party review system specifically to ensure that reviews cannot be manipulated and that both positive and negative customer experiences are published. We believe this provides a fair and transparent representation of customer feedback.
Thank you again for your detailed comments. We value your feedback and hope you enjoy your unit.
The order process was smooth
The order process was smooth
I received notification and was updated of delivery expectations
Delivery was smooth on time and the package was well packaged.
The item is lovely and completes the room.
22 août 2026
Réponse de Creation Furniture
Thank you! We're glad to hear everything ran smoothly and arrived safely. We really appreciate your feedback 🙂
Amazing quality looks fantastic.
Amazing quality looks fantastic.
Fast shipping
Would definitely purchase again.
25 août 2026
Réponse de Creation Furniture
Thank you! Great to hear you’re happy with the quality and delivery. We’d be happy to welcome you back anytime 🙂
Réponse de Creation Furniture
Thank you 🙂
Beautiful driftwood lamp ,came earlier…
Beautiful driftwood lamp ,came earlier than expected.
18 août 2026
Réponse de Creation Furniture
Thank you, great to hear the driftwood lamp arrived early and made such a good impression 🙂
Great Customer Service
The lead time on an item was too long but Creation furniture were so responsive and cancelled and refunded as soon as I asked
18 août 2026
Réponse de Creation Furniture
Thank you for your feedback. We’re sorry the lead time didn’t work on this occasion, but glad the team could resolve it quickly for you.
Réponse de Creation Furniture
Thank you, Joanne 🙂
Quality and well crafted
Easy to use website. Quality products well crafted and eye catching. Items are packaged well so no damage and delivered on time. I will be happy to use Creation Furniture again
18 août 2026
Réponse de Creation Furniture
Thank you, we really appreciate your kind feedback. Great to hear everything arrived safely and that you’d be happy to shop with us again 🙂
Would recommend
Customer service was really helpful with my queries. The delivery was seamless and the sideboard is stunning!
19 août 2026
Réponse de Creation Furniture
Thank you, great to hear the team could help and that everything went smoothly. We really appreciate your feedback 🙂
Réponse de Creation Furniture
Thank you, great to hear you found the piece you were looking for. We really appreciate your feedback 🙂
Réponse de Creation Furniture
Thank you, Yvette 🙂
Bought an item as a gift contacted the…
Bought an item as a gift contacted the company and spoke with Diana who arranged the delivery to include a thank you message to our friends all at no extra cost .
Brilliant service and quality would highly recommend .
19 août 2026
Avis spontané
Réponse de Creation Furniture
Thank you, we really appreciate your recommendation. We’ll make sure Diana sees your kind words, and it’s lovely to hear everything worked out so well 🙂
Furniture is excellent build quality…
Furniture is excellent build quality and very well packaged delivery was well communicated
7 août 2026
Réponse de Creation Furniture
Thank you, we really appreciate your feedback. Great to hear everything arrived safely and that the delivery updates were helpful 🙂
Very nice solid well made piece of…
Very nice solid well made piece of furniture. Green is slightly darker than the picture but its nicer and looks great in the room. Good delivery too.
6 août 2026
Réponse de Creation Furniture
Thank you, we really appreciate your feedback. Glad the finish works beautifully in your room and that delivery went smoothly 🙂
Réponse de Creation Furniture
Thank you, Christine 🙂
Absolutely stunning piece of furniture
Absolutely stunning piece of furniture. Love the design and top quality. Delivery was quicker than I expected. I am very happy with my purchase, no doubt about it!
7 août 2026
Réponse de Creation Furniture
Thank you, we really appreciate your kind feedback. Great to hear the piece made such a strong impression and arrived sooner than expected 🙂
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