We have used Credit Safe for many years and had really good customer service We were recently contacted about additional services that would really help our business, however, they do not seem able... Voir plus
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Lisez les avis des autres
Had recent dealings with Jordan Watkins. Wow! An absolute credit to the company. Was clear concise and explained everything without trying to dazzle us with sales speak. Nothing was too much troub... Voir plus
I've just signed up to CreditSafe. Great customer service and efficient setting up an account. Chloe Barnett was extremely professional but very friendly. They offered a very competitive package. Look... Voir plus
I spoke with Andrew Ashcroft who was very informative and helped massively. He was very professional and helped us out very quickly, offered us a tailored package that's right for our business and e... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
As the world's most used provider of company credit reports, we can deliver accurate credit reports from anywhere in the world. Visit Creditsafe today your company's credit score online.
Coordonnées de contact
Ty Meridian, Malthouse Avenue, Pontprennau, CF23 8BA, Cardiff, Royaume-Uni
- 02920 886 500
- help@creditsafeuk.com
- creditsafe.com/gb/en.html
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 85 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Lisa Hagerty was very helpful for our…
Lisa Hagerty was very helpful for our contract renewal and we maintained with Credit Safe.
Völlig unprofessionelles und unseriöses Verhalten
Leider unseriöses Verhalten. Dieses Unternhemen hatte keine Daten über meine Firma (wozu ich auch nicht verpflichtet bin und schon gar nicht an jede mir unbekannte möchtegern Wirtschaftsauskunft) aber aufgrund dessen haben sie gegenüber einem Lieferanten eine negative Bewertung abgegeben. Womit mir wirtschaftlicher Schaden zugefügt wurde. Auf Nachfrage bei meiner Bank wurde mir schriftlich "eine hervorragende Bonität" bestätigt. Also muss ich Creditsafe eben auch negativ und nicht Businesstauglich bewerten. Sie wissen nichts und nur deshalb wird schlecht bewertet anstatt zu sagen, wir haben keine aktuellen Informationen. Dieses geschäftsschädigende Verhalten ist absolut indiskutabel und werde ich gerne so wie Creditsafe einfach an jeden kommunizieren.
Nathan Harris was very helpful and…
Nathan Harris was very helpful and informative, didn't feel at all like a sales pitch which I appreciated.
Great customer service
Great customer service. Had a few issues with my order but was promptly resolved by Emma would definitely recommend to all businesses.
Very helpful and a quick response.
Fabulous introduction, excited to use it more.
We have just signed up with creditsafe and so far we cannot fault their services at all. From the inital meeting with Richard, teams help from our accounts manager Sara and our training session with Mia, they have all been prompt, professional and friendly.
What I like most is they don't use any jargon and encourage all questions and training for their platform.
Its user friendly and informative. I am looking forward to using it daily.
I recently had an introduction to the…
I recently had an introduction to the Creditsafe platform and was very impressed with both the software and the service provided. Lewis Walters, who initially contacted me, was professional, friendly, and very knowledgeable. He took the time to clearly explain how the system works and how it could benefit our business, without any pressure. The software itself looks very intuitive and powerful for managing credit checks and company information. Overall, it was a very positive experience and a great first impression of Creditsafe.
Lewis Trewartha is always thorough and…
Lewis Trewartha is always thorough and fully understands when I have any queries. I find him very knowledgeable and helpful when I have spoken to him and always returns promptly with my enquiries.
Ability to monitor accounts held
Have used Creditsafe fo several years now and have found the access to prove extremely useful when watching new customer accounts and ability to monitor existing account.
Showed great flexibility to tailor the…
Showed great flexibility to tailor the service to our business needs. We loved the level of features provided to allow us to manage our risk.
Good product but the high pressure…
Good product but the high pressure sales emails and calls verge on harassment.
Paul is a great guy
Paul is a great guy, I've always had 100% support over many years and working in different organisation's. Credit to Credit safe!
Creditsafe
I have found Creditsafe very easy to deal with. The Accounts Sales Manager Paul Duncan has been very responsive throughout, understanding our requirements, arranging trials and providing an agreement that is great value for money. We are now moving into implementation and again are being provided with help and support with set up and to migrate our portfolio onto the Creditsafe system
Great Service from Paul
Really great service from Pau at CreditSafe. Took me through a demonstration which allowed me to see how the system would work for our company and he answered any questions I had there and then.
Paul was really helpful
Paul was really helpful. We had a a few tricky entities and he was able to successfully source and review them. the portal is easy to use, and the monitoring alerts are handy to keep any eye on priority clients and suppliers daily.
Always we find a super high degree of…
Always we find a super high degree of professionalism and respect is shown.
David Hayes was excellent
David Hayes was excellent - lively, efficient and knowledgeable.
5/5 Stars
5/5 Stars – Sandra was an absolute gem!
I recently had the pleasure of working with Sandra, and she truly went above and beyond to make everything smooth and stress-free.
From our very first interaction, Sandra was incredibly helpful, patient, and attentive. She took the time to understand not just my needs, but also those of my business partners, who all had slightly different priorities and schedules. Instead of sticking rigidly to standard procedures, she proactively worked around our availability, suggested flexible options, and kept everyone in the loop so we never felt rushed or overlooked.
Her communication was clear, timely, and friendly — she made what could have been a complicated process feel straightforward and even enjoyable. Sandra’s positive attitude and genuine willingness to help made a huge difference, especially when coordinating multiple people.
If you get the chance to work with Sandra, don’t hesitate — she’s professional, resourceful, and truly customer-focused. Thank you, Sandra, for making our experience so positive!
Highly recommend.
Always excellent service.
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