CRG Direct Avis 

From the initial survey till completion of the installation I have been most impressed. There was no hard sell, everything was explained clearly. Once I had accepted the lead date was just a matter of weeks. The actual installation was completed very efficiently. The backup support is second to none. l can't recommend Frank, Melissa and the team more highly for the whole experience.

CRG really couldn't have done anything better! We switched to them after we had been disillusioned by the Hampshire Solar initiative and the difference was a revelation. From the start we were impressed by the way in which CRG responded almost instantly to questions and took time to draw attention to aspects of solar electricity/storage/tariffs that we could easily have overlooked.

We were equally impressed by the CRG team when they arrived for scaffolding and installation. The whole team were friendly, careful and respectful. We really appreciated the fact that they were willing to listen to any concerns that we raised and adapt their approach to overcome them.

The installation was fully completed in one day and without any inconvenience. The quality of the work was superb with the Inverter and Battery neatly installed in our garage with all cable runs from the roof neatly located out of sight. By 17:00 we were collecting solar electricity and the following day, thanks to the winter sunshine, our electricity consumption dropped by over 25% compared to previous similar days.

It has been a pleasure throughout dealing with CRG Direct and we don't hesitate to highly recommend them.

Great advice service and the instal guys were brilliant
Price was inclusive and very competitive far better than most and fixed
I would recommend CRG Direct and already have o friends

From start to finish the team were excellent. They visited our property to make sure they understood what was needed. The details were fully explained and they responded to our questions very quickly and provided high quality answers. A plan was agreed and delivered to time with everything being excellently co-ordinated. The install went smoothly and quickly and everything was up and running on the day. From an aftersales perspective they were great too...once again being responsive and very helpful. Highly recommended

Frank came out to measure and quote for solar panels. He was professionally and quick with his quote. We did not feel rushed or pressured into purchasing at all.
Timescales were accurate and their communication was speedy and sincere.
Installation was brilliant. You could tell the installers knew exactly what they were doing.
Warning- The app to see your solar usage and generation is addictive!

Great service from start to finish.

It took a long time to sift though the cowboys that have entered this field now, and I knew from my first conversation with Frank that he was the man to deal with.

The install team were brilliant, a good bunch of lads who were more than happy to help accommodate my OCD needs for the roof layout to be symmetrical.

Both Frank and Melissa were extremally helpful, and guided my wife and I through the minefield which is Solar.

I will always try and support local smaller firms over big flashy national names, and once again this has proven to be 100% correct.

I can’t recommend them enough.

Very pleased I found these guys. There are so many middlemen out there, referring customers onto dodgy installers selling cheap kit. These guys are genuine, did a clean and quick job and were reasonably priced. They were happy to come to me (surry/ west sussex border).

We have now had these solar panels for over 1 month. Never looked back, should have had them sooner!

CRG have been brilliant from start to finish, couldn’t recommend them enough.

All the staff excellent, any questions we had they answered. Brilliant company

Everything was done the way all companies should do it. I’m so glad I found CRG after having months wasted by another company.

The process began with a friendly, non-pushy visit from a salesman who was able to advise us what was most suitable for our circumstances and to negotiate a favourable price. It was clear from this moment and over the few days we took to deliberate and obtain a second quote, that this was a trustworthy company.

A technical survey was carried out and an installation date within only 6 weeks was agreed. Scaffolding was erected and all the components were delivered, ahead of the agreed date. A crew of 4 fitters turned up on time and installed the whole system amazingly quickly with minimal disruption. Despite the atrocious weather conditions they remained cheerful and friendly throughout.

A few minor installation problems were promptly rectified two days later and the scaffolding and rubbish were all taken away.

We were kept informed throughout the entire process. There was always somebody willing and able to answer phone enquiries and respond to emails…. Just how it should be and just what customers are entitled to expect. Other companies should take note.

Our system worked perfectly from the moment it was commissioned. I was quickly supplied with our MCS certificate and now just await our DNO approval in order to start exporting. Meanwhile, even in the current dull winter weather conditions, we are happily enjoying reduced bills from our panels and batteries.

Well done and thank you to all the staff at CRG. You are a credit to the industry.

After getting a few quotes I chose to go with CRG mainly as they were more local than the others. I am glad I did as the install, setup and support is exceptional.

Solar Installation by CRG Direct
We have just had solar panels installed on our roof.
We chose CRG because their approach was businesslike and efficient.
The sales pitch was detailed and proved to be entirely without bull.
The equipment arrived on time.
The scaffolding arrived on schedule and the fitters arrived exactlly as expected.
The four man team had the job (12 panels, 10kw battery and inverter) done in less than a day, as promised.
On time, on budget and working well.
I'd be surprised if you could find better.

Excellent work. Frank was very helpful in explaining the options and specified the system that worked really well for me. I found his experience shone through when I needed help in understanding the process. The scaffolders did a great job and took care to protect a flat roof. The installation was quick and efficient. Frank was available for any issues but there were none. Many thanks for a great installation.

We found CRG Direct through the Martin Lweis website via an intermediary company who made the initial appointment. We chose CRG Direct because of the following points:
They were on time and their initial assessment consultation was concise, they listened to our needs, options were well explained and there was no "hard sell". Frank's use of Leymans terms was appreciated. A point to note: List your requirements and needs for your home and they will give accurate options for you to consider, have your usage available to discuss as this is used to help calculate the needs of the system required. Communication be it either email or telephone conversations throughout the installation was exceptionally good with any queries answered in a timely manner.
Scaffolding assembly and dismantlement were efficient and prompt as were the installation team.
We would have no hesitation in recommending this company, Frank and his team did a superb job.

I was introduced to CRG via SolarGuide when looking at getting a new Solar PV and Battery Storage system quoted for. CRG were quick of the mark to make contact and Frank attended to carry out a home survey a few days later.

Frank was incredible, he really listened to what I was looking for and really was able to tailor and inform myself of the different options available. Frank was not there to hard sale, he really took the time to explain the pro's and con's, how the accreditation schemes worked and warranty. It was a refreshingly honest experience

Since the initial home survey, Frank has answered and provided further guidance quickly via email.

The overall my dealings with CRG has been outstanding and would highly recommend anyone looking at Solar PV and Battey Storage to speak to them!

Solar is a considrable investment and I did a fair amount of research so as to gain some info prior to the risky business of inviting salesfolk in my home. I contacted four reputable companies inviting them to quote and not one replied. I found one of those'middle man' agencies who vet contractors and they undertook to send three bona-fide contractors in to quote. First one in was CRG, a very kowledgeable chap named Frank came to quote. I was expecting double glazing style bull/pressure selling but I couldn't have been more wrong. I was treated with respect, given background info on not only the company but also the suppliers, along with informative conversation on options available and an ability to have input. Such a refreshing change to the near-forced 'recommendation' that I have come to expect in a modern day sales pitch. CRG provided a proper detailed contract including named specification of components, lead times, works duration and payment stages. They also included a sensible penalties section protecting both parties. I signed a few days later - with no pressure!

Come the time for installation, proper scaffolding was erected in advance and a four man crew rocked up on the day at the specified time and set about their work. It's no small job and I was anticipating losing the house to them for the duration, With boxes of components to unpack and equipment to assemble you have to be ready to accept a loss of access to hallway, stairs, landing with much too-ing and fro-ing between loft and meter cupboard. Inside five hours it was a done job. Cable off-cuts, dust from drilling, cartons and packaging all gone. The team didn't have one crossed word between them, just entertaining banter all the way.

The system works, all of the mandatory registration was done for me and I was given an app and instruction on how I could monitor the effectiveness of the system in operation. I have never had such stress-free service before. These guys are absolitely fantastic, I can wholeheatedly recommend them.

I was looking for a solar installation and had received other quotes from two national companies and one other local company. Being local CRG were able to visit the property and offered me either a solar only installation or solar/battery. I chose this option from saying yes I had an installation date within 4 weeks far better date than any other company. Communication throughout was great and the installation was very good. I’m now saving money on my electricity which is great.

CRG offered us very good price for installing bigger amount of solar panels compared to another competitor. They want customers to be independent on the grid as possible, so we can generate sufficient amount of energy even in dark winter months. Communication throughout the process very swift, they were professional sending abruptly all the relevant documents and explained everything we needed. They use the best products in the market and were even willing to put the cables differently to suit our needs. So not only is the system efficient but looks good without cables on the outside the house:)
Only scaffolders were not notified of installation completion, so waited next day for them to take it off and only after my text they knew, so arrived a day later.

I enquired a few months ago as my electric bills were so high and I was visited by a consultant Sy who was fantastic. Gave me peace of mind that I would get a great service from the team.

I have had my system installed for a month and everything is working perfectly. Would highly recommend this company for solar panels installation.

Not only were CRG Direct able to beat all other quotes I received , they also installed the system within two weeks of ordering ( others were saying minimum 8 weeks) and were incredibly professional and friendly helping me throughout the whole process . The install team were great and the quality of the kit and install are top notch. Frank and his guys have done a great job and I’m sometimes not the easiest person to please, so a big thank you to them as I sit here generating electricity smugly !!

Outstanding service from start to finish. Friendly, knowledgeable and communicated well. I'm very happy I chose CRG and would recommend them to anybody wanting a solar solution.