Iv tried other platforms in the past, and found them hard to navigate, as well as money being refunded to the donators. Which has caused our veterans retreat a lot of issues. Crowdfunding is easy to n... Voir plus
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Lisez les avis des autres
I feel really frustrated by my experience with crowdfunder. If you are in a situation where you really need the money, I don't recommend this platform. They told me that it takes 7 days for money to c... Voir plus
Excellent organisation and user-friendly layout of campaigns. Multiple features to use and good communication. It would help to have the name of each campaign within the email notifying us that our... Voir plus
L'entreprise a répondu
I have never tried to raise money for a community project and at the start I was fearful, anxious and doubted my ability to succeed. Crowdfunder have a series of videos to help you design your page.... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Crowdfunder gives you the tools, knowledge and support to make your crowdfunding journey a success. Whether you are raising funds for your charity, business, community or anything else, then we want to help you. Unlike other crowdfunding sites, we have millions of pounds of +Extra Funding available from our partners meaning your fundraising efforts could be substantially boosted.
Coordonnées de contact
3 Southview House, St Austell Enterprise Park, Carclaze, PL25 4EJ, St Austell, Royaume-Uni
- support@crowdfunder.co.uk
- crowdfunder.co.uk
4,2
Bien
3 k avis
A répondu à 95 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Easy to use, glitch free platform
Very straightforward process to set up the fundraiser, so easy to use.
The only issue is the 30 day limit- most fundraisers take 6 months to gain traction.
19 janvier 2025
Réponse de Crowdfunder UK
Thank you so much for your wonderful feedback! We truly appreciate you taking the time to share your positive experience with us. It’s incredibly rewarding to know that our efforts have made a difference, and your kind words mean a lot to the team.
We do have options for longer-term fundraisers with 'always on' or extending your project with regular payouts so please reach out to us if this is something you want to enable: https://www.crowdfunder.co.uk/contact-us
We’re committed to providing the best service possible, and hearing from happy customers like you inspires us to keep going. If there’s anything else we can do to support you or improve your experience, please don’t hesitate to reach out.
Thanks again for your thoughtful feedback. We look forward to continuing to work with you!
Best wishes,
Crowdfunder Support
A great way to support worthwhile causes!
A diverse range of worthwhile charities and causes. It’s nice to see the amount of causes flourishing. A really intuitive layout, easy to navigate; allowing the person donating to leave a comment after donation, boosting a causes engagement, and perhaps urging others who are a little on the fence to donate too. The Prize Draws are also such a useful tool, allowing someone to win a usually unavailable item for their donation, a great way to bring in more donations!
18 janvier 2025
Avis spontané
Réponse de Crowdfunder UK
Thank you so much for your wonderful feedback! We truly appreciate you taking the time to share your positive experience with us. It’s incredibly rewarding to know that our efforts have made a difference, and your kind words mean a lot to the team.
We’re committed to providing the best service possible, and hearing from happy customers like you inspires us to keep going. If there’s anything else we can do to support you or improve your experience, please don’t hesitate to reach out.
Thanks again for your thoughtful feedback. We look forward to continuing to work with you!
Best wishes,
Crowdfunder Support
I asked for some help and I didn't get…
I asked for some help and I didn't get any help to try and raise the funds.
I got no feedback whatsoever.
And it wasn't clear that the doner would be charged a large percentage either so I'm not happy with that..
16 janvier 2025
Réponse de Crowdfunder UK
Hello Jeanette,
Thanks for your feedback and I'm so sorry to hear you didn't get the support you needed, this was not intentional on our part. I can see you contacted us on chat on our website a couple of times and confirmed you'd received the help you'd asked for so we didn't get back in contact with you.
Please note for future you can get in contact with the team in the ways listed here - https://help.crowdfunder.co.uk/en/articles/1843617-how-do-i-contact-crowdfunder
When crowdfunding, it's common for the vast majority of support to come from people you already know or their connections, such as friends, family and colleagues. I hope this doesn’t come as a surprise, but it's a frequent misunderstanding that strangers will swoop in with large pledges. In reality, the support comes from your own network unless you have a vast reach on social media, or you are able to get media coverage for your project.
We've put a number of resources together in our Knowledge Hub, which has a wealth of information and tools to help you in planning, creating, running, and delivering an effective project: https://www.crowdfunder.co.uk/knowledge-hub
The optional tip is used by Crowdfunder so that we can help more projects. We do not charge any platform fees for projects that are charitable causes, not for profit and personal fundraisers. We therefore rely on the generosity of those that can afford it, to tip the platform. It's through voluntary tips that we can break even and can cover our staff costs.
Kind regards,
The Crowdfunder Support Team
Réponse de Crowdfunder UK
Hello,
Thanks so much for your kind review of our platform!
We're so happy to hear you find our website easy to use.
Wishing you all the best,
The CrowdFunder Support Team
Could have used a longer extension...
Could have used a longer extension than a few weeks for my appeal, but we managed to raise a fair portion of our target.
14 janvier 2025
Réponse de Crowdfunder UK
Hello Barry,
Thanks so much for your review and feedback.
Depending on the type of project you have you can typically extend your deadline in the Manage tab of your project dashboard.
If you need support with this in the future please get in touch with us via the support channels so we can help you.
Kind regards
The CrowdFunder Support Team
I did not receive 00.1 penny even…
I did not receive 00.1 penny even though I followed the correct steps. I achieved nothing .
16 janvier 2025
Réponse de Crowdfunder UK
Hello Paul,
Thanks so much for your review and I'm sorry to hear your project was not as successful as you'd hoped.
When crowdfunding, it's common for the vast majority of support to come from people you already know or their connections, such as friends, family and colleagues. I hope this doesn’t come as a surprise, but it's a frequent misunderstanding that strangers will swoop in with large pledges. In reality, the support comes from your own network unless you have a vast reach on social media, or you are able to get media coverage for your project.
If you decide to run a project in the future we've put a number of resources together in our Knowledge Hub, which has a wealth of information and tools to help you in planning, creating, running, and delivering an effective project: https://www.crowdfunder.co.uk/knowledge-hub
Kind regards,
The Crowdfunder Support Team
Réponse de Crowdfunder UK
Hello Helen,
Thanks so much for your review and I'm so sorry to hear your project was not as successful as you'd hoped.
When crowdfunding, it's common for the vast majority of support to come from people you already know or their connections, such as friends, family and colleagues. I hope this doesn’t come as a surprise, but it's a frequent misunderstanding that strangers will swoop in with large pledges. In reality, the support comes from your own network unless you have a vast reach on social media, or you are able to get media coverage for your project.
If you decide to run a project in the future we've put a number of resources together in our Knowledge Hub, which has a wealth of information and tools to help you in planning, creating, running, and delivering an effective project: https://www.crowdfunder.co.uk/knowledge-hub
Kind regards,
The Crowdfunder Support Team
A great way to support good causes though tip ask excessive
A great way to support good causes. I resent the way the tip is handled though as for some it could seem as going to the cause. Crowdfunder charge for every transaction and a percentage of the sum raised so I find their ask excessive
9 janvier 2025
Réponse de Crowdfunder UK
Hi Ken,
Thanks so much for your feedback, it's lovely to hear you find Crowdfunder a great place to support the causes you love.
The optional tip is used by Crowdfunder so that we can help more projects. We do not charge any platform fees for projects that are charitable causes, not for profit or personal fundraisers. We therefore rely on the generosity of those that can afford it, to tip the platform. It's through voluntary tips that we can cover our staff costs. I'll pass your feedback onto the team.
Kind regards,
The Crowdfunder Support Team
Réponse de Crowdfunder UK
Hello Joe,
Thank you so much for your wonderful feedback! We truly appreciate you taking the time to share your positive experience with us.
It’s incredibly rewarding to know that our efforts have made a difference, and your kind words mean a lot to the team.
We’re committed to providing the best service possible, and hearing from happy customers like you inspires us to keep going. If there’s anything else we can do to support you or improve your experience, please don’t hesitate to reach out.
Best wishes,
Crowdfunder Support
Longer project time
It is such a great platform but our fundraiser was a longer term project and needed to be live for 6 months ideally. It is now closed as a project with funds still being accepted but it looks disjointed... Sorry to be negative!
6 janvier 2025
Réponse de Crowdfunder UK
Hello Hannah,
Thanks for your feedback.
The maximum project time is typically 12 weeks but after this you can switch the project to 'Always On' rather than it closing which means you can continue to raise funds indefinitely.
I'll pass your comments on to the team though so we can look at making improvements to the platform.
Kind regards,
The Crowdfunder Support Team
Very easy to deal with Crowdfunder…
Very easy to deal with the Crowdfunder platform. I found the process, from verification, through setting rewards to payment, very clear and easy to work with.
By comparison, another two sites I looked at were impenetrable or really unsuited to what I was hoping to achieve.
I would happily deal with Crowdfunder again.
6 janvier 2025
Réponse de Crowdfunder UK
Hello John,
Thanks so much for your kind words.
We are delighted to hear you found the platform clear and easy to use.
The Crowdfunder Support Team
You do it give enough time
You do it give enough time. And I have a feeling my shares were suppressed because of what I am raising money for. That may be wrong but that's my honest opinion. The time frame is not long enough. Free Palestine.
3 janvier 2025
Réponse de Crowdfunder UK
Hello Kirsty,
Thanks for your feedback and I'm sorry to hear your project didn't run for as long as you'd hoped for.
Please note that our maximum project time is typically 12 weeks but after this you can switch to 'Always On' which means you can raise funds indefinitely.
We also do not suppress or promote any specific projects or topics on our platform. If a project does not comply with our platform terms then we may close the project early and notify the project owner.
When crowdfunding, the vast majority of support will come from people you already know or their connections, such as friends, family and colleagues. I hope this doesn’t come as a surprise, but it's a frequent misunderstanding that strangers will swoop in with large pledges. In reality, the support comes from your own network unless you have a vast reach on social media, or you are able to get media coverage for your project.
For help with getting a future project started we’ve launched our Knowledge Hub, which has a wealth of information and tools to help you in planning, creating, running, and delivering a successful project: https://www.crowdfunder.co.uk/knowledge-hub
If you need anything in the future please get in touch.
The Crowdfunder Support Team
The match funding is very hit and miss
The match funding is very hit and miss, and the automatic tip that is added of 20% we feel is a bit high. There is a small button to amend the amount, but it’s not that clear and some people just didn’t realise, but apart from these two issues it’s a good platform for raising awareness and funds for No Floor No More. Thank you.
1 janvier 2025
Réponse de Crowdfunder UK
Hello Pia,
Thanks so much for your positive review of our platform and for your feedback.
We work hard to improve our platform so we will pass on your comments to the relevant team.
Kind regards,
The CrowdFunder Support Team
Never ever buy anything from this…
Never ever buy anything from this thieves!!!!!!
Ordered,paid,never received My order!!!!
Ordered 27.11.24.
Did not even bothered to My numerous e-mails.
Cheap and nasty pleb!!!!!!!!
27 novembre 2024
Avis spontané
Réponse de Crowdfunder UK
Hello Helen,
We don't technically sell anything on Crowdfunder so I am unsure if you have the correct company.
I have also searched for you on our systems and can't find any record of a pledge under your name to any of our projects or an email to us at support@crowdfunder.co.uk.
If you can provide some information on your experience, we'd be happy to investigate.
Best wishes,
Crowdfunder Support
The fact that our donations were match…
The fact that our donations were match funded by Aviva and that it was done by crowdfunded making it easier for us to receive the funds
1 janvier 2025
Réponse de Crowdfunder UK
Hello Andrew,
Thanks so much for your kind review of our platform.
We're so happy to hear you find our website and the Aviva match funding easy to utilise. We work hard to improve our platform so it's great to hear our hard work is paying off and benefitting you.
Wishing you all the best,
The CrowdFunder Support Team
Prizes should match the donation buttons
Great, but it isn't until you release the project that you know what happens. It is worth finding out about this in plenty of time.
1 janvier 2025
Réponse de Crowdfunder UK
Hello Jem,
Thanks so much for your kind review of the Crowdfunder platform.
We'd love to know more about your feedback about not understanding what would happen once your project went live so we can review what wasn't clear for you. I'll request more information from you,
Wishing you all the best,
The CrowdFunder Support Team
Crowdfunder helped us massively with…
Crowdfunder helped us massively with raising over 10k for our project.
The help service team were great and addressed all our queries and questions quickly.
The features and functionality on the site were easy to use and very intuitive and allowed us to tell our story to audiences.
And the extra funding options were fab and brought in an extra 5k in funds.
Thank you Crowdfunder :D
22 décembre 2024
Réponse de Crowdfunder UK
Hello,
Thanks so much for your fabulous review of the Crowdfunder platform.
We're so happy to hear you find Crowdfunder easy to use and were able to utilise the extra funding options available to you.
We hope to work with you again in the future!
Wishing you all the best,
The CrowdFunder Support Team
Very easy to use
Very easy to use. Able to extend end dates to suit the situation I am still in
31 décembre 2024
Réponse de Crowdfunder UK
Hello Charles,
Thanks so much for your kind review of the Crowdfunder platform.
We're so happy to hear you find our website easy to use. We work hard to continuously improve our platform so it makes us very happy to hear this!
Wishing you all the best,
The CrowdFunder Support Team
Réponse de Crowdfunder UK
Hello Glenna,
Thanks so much for your great review of the Crowdfunder platform.
We're so happy to hear you find our website easy to use. We work to continuously improve our platform so it's great to hear our hard work is paying off and benefitting you.
Wishing you all the best,
The CrowdFunder Support Team
Good experience with Crowdfunder
Mainly clear guidance except we were not clear on how to claim gift aid until the end. Brilliant we could partner with Aviva to match fund. fees were very reasonable. We now have more understanding of how Crowdfunder works and definitely aim to use again.
21 décembre 2024
Réponse de Crowdfunder UK
Hello,
Thanks so much for your feedback, we're delighted to hear about your positive experience with our platform and the Extra+ funding available through Crowdfunder.
I'll pass on your comments about GiftAid to the team to inform future improvements.
We look forward to seeing your future projects on Crowdfunder!
Kind regards,
The Crowdfunder Support Team
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