I needed spares for a Croydex shower rail. Online the items were out of stock so I phoned Croydex and they were able to find what I wanted. Paid over the phone and goods arrived within a few days. Ver... Voir plus
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Lisez les avis des autres
Croydex responded promptly and very helpfully when I had given myself an installation problem with their quick release toilet seat. My previous toilet seat was difficult to fix and moved when you sat... Voir plus
L'entreprise a répondu
I had an issue with an order I placed with Amazon UK for a Croydex product. Amazon sent absolutely not what I ordered at all. I returned the unwanted item to Amazon, at the same time I let Croydex kno... Voir plus
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I contacted Croydex seeking a replacement shower rail clip that had broken after several years of service. I received a prompt response from Tracey, who quickly arranged for replacement clips to be... Voir plus
L'entreprise a répondu
4,6
Excellent
149 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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I recognised the name Croydex as a well…
I recognised the name Croydex as a well know manufacturer of bathroom fittings, and bought an L Shape Telescopic Rod kit to mount a shower curtain.
What a piece of absolute complete and utter crud
By the "quality", or lack there of I can only assume that it was made in China, or somewhere else renown for its workmanship
Flimsy, shoddy, ill-fitting, cheap and nasty:and fit only to go straight from the packet into the bin (not even worth recycling)
20 novembre 2018
Avis spontané
Three toilet seats in 20 months
Three toilet seats in 20 months, all failing with the same broken hinge.
emailed the company with no response!
Will not be buying any more.
25 juin 2018
Avis spontané
Originally bought a soft-close toilet…
Originally bought a soft-close toilet seat that had unnecessarily complicated hinges involving tubes of adhesive and sets of templates. Anyway, fitted it, ending up with adhesive everywhere. The hinges failed in less than 8 months, cheap chrome plated plastic just split. They supplied a new set of hinges, the same problem. This time I probably over-tightened because the tie rod pulled straight through the chrome plated plastic fitting. I will avoid this make in future.
16 mai 2018
Avis spontané
Had an issue with a product
Had an issue with a product, replaced no hassle no fuss. What more could you ask for. it is a shame other companies are no so good as them!
5 mai 2017
Avis spontané
Great customer service
Bought a Croydex toilet seat through another company but the hinges did not match with bathroom style. Phoned up the supplier who were unable to help but suggested I contact Croydex directly. Spoke with very helpful lady at Croydex who immediately offered to send out replacement hinges in chrome at no cost. Excellent service.
21 avril 2016
Avis spontané
Spare part not available
I bought a new 3 door Alaska illuminated bathroom cabinet. When it was installed one of the lights didn't work and when this problem was being resolved a glass cover to one of the lights was broken. Croydex were asked to supply a replacement glass cover and here is their response:
"Unfortunately we do not have any spare glass and we are not able to order any in from the vendor.
We would recommend to visit a DIY store to see if they can source glass for you.
Apologies for any inconvenience."
Unbelievably poor after sales service and what is really annoying is that the complete cabinets are still available on the Croydex web site.
24 novembre 2015
Avis spontané
Excellent
Good customer service and fast despatch of my order.
Would recommend.
22 août 2015
Avis spontané
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