My query regarding my cruise was dealt with very professionally by Emma. She listened to my issue and promised to look into it. I was delighted when it was resolved within the hour. Great service and... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Lisez les avis des autres
From the initial booking with Claudio to the final documents query with Kate, the service has been fantastic. From answers to our queries, to the speed in which we have had responses went above and be... Voir plus
On behalf of my wife and I it was a real pleasure dealing with Paul when booking our cruise to Japan in May next year. Paul was more than helpful taking time and getting it right as this is a speci... Voir plus
L'entreprise a répondu
We were assisted by Betul from Cruise2 who helped us plan & book our fly cruise including stays in Lake Garda & Venice. Betul was very knowledgeable and helpful especially when it came to choosing ho... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Agence de croisières
- Entreprise de navire de croisière
- Terminal de croisière
- Agence de voyages en bateaux de croisière
- Agence de voyages
- Agrégateur de voyages
À propos de Cruise2.com
Écrit par l'entreprise
Cruise2.com – Tailor-Made Cruise Holidays & Cruise Deals Since 2014
Cruise2.com is a specialist UK cruise travel agency creating tailor-made cruise holidays, cruise packages, and exclusive cruise deals for travellers looking for unforgettable experiences at sea. Since 2014, our experienced cruise consultants have helped thousands of customers book the perfect cruise holiday to destinations all around the world.
We work with some of the world’s most popular cruise lines including Norwegian Cruise Line, Princess Cruises, Celebrity Cruises, Cunard, Royal Caribbean, MSC Cruises, and Holland America Line to offer a wide choice of cruise ships, itineraries, and competitive cruise fares.
Whether you're planning a Mediterranean cruise, Caribbean cruise, Norwegian Fjords cruise, or an unforgettable world cruise, our team will help you find the perfect itinerary tailored to your travel preferences.
Popular Cruise Holidays We Offer
🚢 Cruises from Southampton – convenient departures from the UK
🌍 No-fly cruises for hassle-free travel from UK ports
🌞 Mediterranean cruises exploring Europe’s most famous destinations
🌴 Caribbean cruises visiting tropical islands and beautiful beaches
❄ Norwegian Fjords cruises with breathtaking scenery
🌎 World cruises and extended voyages across multiple continents
💰 Exclusive cruise deals and limited-time cruise offers
⏱ Last-minute cruises and short cruise breaks
Our cruise specialists also arrange family cruises, couples cruises, solo traveller cruises, and group cruise holidays to destinations across Europe, the Caribbean, North America, Asia, and beyond.
Why Book Your Cruise With Cruise2.com?
✔ Established cruise specialists since 2014
✔ Access to competitive cruise deals and special offers
✔ Expert advice on cruise ships, cabins, and itineraries
✔ Personalised service for first-time cruisers and experienced travellers
✔ Specialists in cruises from Southampton and no-fly cruises
As a proud member of The Midcounties Co-operative Travel Consortium, all bookings made with Cruise2.com are fully financially protected, giving you peace of mind when planning your cruise holiday.
Our experienced team is dedicated to providing excellent customer service, helping travellers choose the right cruise line, ship, and destination at the best possible value.
Customer Reviews
Thousands of travellers have trusted Cruise2.com to plan their cruise holidays. Read our customer reviews to discover why travellers recommend our friendly service and expert cruise advice.
⭐ Share your experience on Trustpilot and help other travellers discover Cruise2.com.
📞 Speak to our cruise specialists: 0203 884 2555
📧 Email: sales@cruise2.com
Best Cruise Deals at best Prices and Great Service
Écrit par l'entreprise
- We are committed to our customers
Expertise you can trust. Our senior UK sales and support specialists provide a bespoke, 5-star service experience, combining deep industry knowledge with a proactive approach to customer care."
Expertise you can trust
The "Trust-First" Approach
Expertly Guided. UK-Based. 5-Star Service.
We combine years of UK sales expertise with a commitment to 5-star customer support. Our local team doesn't just provide answers; we provide solutions, ensuring every customer feels heard, valued, and supported at every step.
The Professional Approach
Premium UK Support & Sales Expertise
Driven by a veteran UK-based team, we pride ourselves on delivering a 6-star service experience. From initial inquiry to after-sales care, our deep industry knowledge and local presence ensure a seamless, high-quality journey for every client.
The Short & Sharp (Best for Mobile)
UK-Based Excellence
Experience the difference of a 6-star service. Our seasoned UK sales and support specialists offer localised expertise and dedicated care, setting the gold standard for customer satisfaction.
Coordonnées de contact
Suite 248 Rye House, 161 High Street Ruislip , HA4 8JY, Middlesex , Royaume-Uni
- 0203 884 2555
- wecare@cruise2.com
- cruise2.com
The Cruise2 Concierge Collection
4,8
Excellent
2 k avis
A répondu à 62 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Cruise 2
Jordan from Cruise 2 was very helpful and friendly, making you feel confident that he knew what he was doing. He was happy when I needed to sort something out and then ring him again.
24 juillet 2025
Avis spontané
Réponse : Cruise2.com
Dear Maureen,
Thank you for your shining 5-star review! We're so pleased to hear that our team provided such friendly and reassuring support, always ready to assist with patience and professionalism. It’s our pleasure to ensure you feel confident and well cared for every step of the way.
Warm Regards,
Team Cruise2
Great customer service by Kevin
Kevin really went out of his way to help with my booking. He was very patient and his instructions were clear and precise. Kevin resolved the issue for me by a phone call and him booking my flight seats for me.
23 juillet 2025
Avis spontané
Réponse : Cruise2.com
Dear Russell,
Thank you ever so much for your exquisite 5-star feedback. Our customer service team is dedicated to delivering nothing short of excellence, and we’re delighted their thoughtful, clear, and hands-on assistance made your booking experience feel seamless and sophisticated. We look forward to supporting your future travels with equal finesse.
Warm Regards,
Team Cruise2
Cruise and stay in Japan
After using the online chat option with Zak where he answered my initial questions we then spoke several times regarding a cruise which I read about in an email. He was always helpful and friendly, offered advice but never pushy with his suggestions. He answered all my questions and was extremely patient. Cruise now all booked and wouldn't hesitate to contact Zak again regarding this booking or in the future.
22 juillet 2025
Avis spontané
Réponse : Cruise2.com
Dear Sheila,
Thank you ever so much for your delightful 5-star review! We’re thrilled to hear that your cruise and stay in Japan was arranged with such care, patience, and expert guidance. Our team takes pride in offering thoughtful support without pressure—ensuring your experience is both seamless and enjoyable. We look forward to assisting you again whenever inspiration for your next adventure strikes!
Warm Regards,
Team Cruise2
Professional and friendly service
This is our first Cruise2 holiday and Zak made the booking so seem less. He had an excellent knowledge of the places we will be visiting. He was professional but also friendly and was able to answer all our questions.
19 juillet 2025
Avis spontané
Réponse : Cruise2.com
Dear Jancie,
Thank you kindly for your splendid 5-star review! We’re delighted your first experience with Cruise2 was smooth, informative, and warmly guided from start to finish. It’s our pleasure to blend professionalism with a personal touch, ensuring your journey begins on the finest note.
Warm Regards,
Team Cruise2
I was fortunate enough to have Jordan
I was fortunate enough to have Jordan help me in booking our cruise. He was extremely knowledgeable and helpful in booking our flights. So polite and a joy to do business with.
He was able to help us with choice of cabin for the cruise, he could not have done more for us.
18 juillet 2025
Avis spontané
Réponse : Cruise2.com
Dear Eileen,
Thank you for your glowing 5-star review! We're thrilled to hear our team made your booking experience so seamless and enjoyable. From flights to cabin selection, it’s our pleasure to guide you every step of the way—with care, expertise, and genuine service. We look forward to helping with your next adventure!
Warm Regards,
Team Cruise2
Positive Experience with Helpful Telephone Booking Support
I usually prefer to book holidays online rather than by phone, but this time I found the telephone booking process to be very effective. Betul, the advisor, was helpful and responsive to our needs in adjusting the travel itinerary. The original holiday package included two nights at Lake Como and two nights at Lake Garda. Since we had already visited Lake Como and preferred to spend more time at Lake Garda, Betul was able to modify the schedule to give us four nights at Lake Garda instead. This better suited our preferences and even resulted in a small saving.
Overall, I was very pleased with the service and would be happy to book through this team again in the future.
19 juillet 2025
Avis spontané
Réponse : Cruise2.com
Dear TJ,
Thank you for your thoughtful and glowing 5-star review! We're delighted to hear that your telephone booking experience was such a positive one. Our team is always happy to tailor every detail to suit your preferences, and it’s wonderful that the revised itinerary worked out perfectly—plus a saving too! We truly appreciate your trust and look forward to assisting with your future adventures.
Warm Regards,
Team Cruise2
Zak was very friendly
Zak was very friendly, efficient and knowledgeable. He dealt with all our queries very well and was not overly pushy on the sales side, which made a pleasant surprise.
😎
17 juillet 2025
Avis spontané
Réponse : Cruise2.com
Dear David,
Thank you for the fantastic 5-star review! We're delighted our team provided a friendly, knowledgeable, and refreshingly relaxed approach—making your experience both smooth and enjoyable. Here's to your next great adventure! 😎
Warm Regards,
Team Cruise2
Great customer service
Betul was very polite, friendly but helpful and knowledgeable on the cruise we enquired about and ultimately booked. She answered all our questions and followed up our further requests and was responsive with follow up emails and booking confirmations.
16 juillet 2025
Avis spontané
Réponse : Cruise2.com
Dear Martyn,
Thank you for your wonderful 5-star review! We're so pleased our team provided a warm, knowledgeable, and responsive service throughout your booking journey. It’s always our goal to ensure every detail is handled with care—thank you for choosing us!
Warm Regards,
Team Cruise2
Exciting stuff!
Just finished speaking to Zak having booked our our holiday including cruise . Really excited and over a year to wait yet ! Zak was incredibly helpful and easy to talk too, was able to help me book the best holiday for us. Answering all my questions and giving me really useful tips and information. Thank you Zak. Can’t wait now! Deborah
15 juillet 2025
Avis spontané
Réponse : Cruise2.com
Dear Deborah,
Thank you for your glowing 5-star review! We're thrilled to hear how excited you are about your upcoming holiday—our team is delighted to have played a part in bringing it all together. From expert advice to personalised support, it was our pleasure to help craft your perfect getaway. Let the countdown begin!
Warm Regards,
Team Cruise2
Quick and Efficient
Kate has been brilliant in sending all the documents etc in a quick and efficient manner. Any queries that I may have she has answered immediately
13 juillet 2025
Avis spontané
Réponse : Cruise2.com
Dear Linda,
Thank you for your lovely 5-star review! We're delighted our team ensured everything was delivered swiftly and seamlessly, with every query handled promptly and professionally. It’s our pleasure to provide a smooth and stress-free experience throughout.
Warm Regards,
Team Cruise2
Just booked a Celebrity Cruise with Zac…
Just booked a Celebrity Cruise with Zac at Cruise2. Extremely competent staff and simple process. Zac answered all my questions and helped put together the right package for us. Looking forward to our holiday. Highly recommended.
13 juillet 2025
Avis spontané
Réponse : Cruise2.com
Dear Mrs. Mcallister,
Thank you for your wonderful 5-star review! We're thrilled our team made the booking process smooth and effortless, crafting the perfect Celebrity Cruise package to suit your needs. We truly appreciate the recommendation and can't wait to hear about your amazing holiday!
Warm Regards,
Team Cruise2
Helpful and efficient yet…
Helpful and efficient yet professionally friendly
14 juillet 2025
Avis spontané
Réponse : Cruise2.com
Dear Valued Guest,
Thank you for the lovely review! We’re delighted our team struck the perfect balance of efficiency, helpfulness, and warm professionalism. It’s always a pleasure to assist you!
Warm Regards,
Team Cruise2
SECOND TIME BOOKING.
We have just returned home from a Azamara cruise which was booked with Jordan. Everything he booked for us ran like clockwork. Whilst away on the cruise we booked a further cruise and had the booking sent through to Jordan. He has put together an itinerary with flights at good times, personal transfers and a good hotel pre cruise. He truly understands our likes and dislikes and has worked hard to meet our requirements. Thank you Jordan.
10 juillet 2025
Avis spontané
Réponse : Cruise2.com
Dear Richard,
Thank you for your fantastic 5-star review! We're delighted to hear that everything from your Azamara cruise to your newly booked adventure was seamlessly arranged. Our team takes great pride in understanding and tailoring each itinerary to suit your preferences—and it’s a pleasure to support your travels time and again!
Warm Regards,
Team Cruise2
Excellent Customer Service
Big shout out to Kevin in the back-office team for resolving an issue with the transfer company on our last cruise. Very friendly and professional
1 juillet 2025
Avis spontané
Réponse : Cruise2.com
Dear Denise,
Thank you for your kind 5-star review! We’re thrilled our back-office team was able to step in and swiftly resolve the transfer issue with professionalism and care. Your appreciation means a great deal to us—it’s always a pleasure to support your journey!
Warm Regards,
Team Cruise2
Jordan was excellent
Jordan was excellent, he was very knowledgable and attentive, nothing was too much trouble even when we chopped and changed the cruise details.
10 juillet 2025
Avis spontané
Réponse : Cruise2.com
Dear Walter,
Thank you for your glowing 5-star review! We're delighted our team delivered such attentive and expert support, effortlessly adapting to your changing plans. It’s always our goal to make the booking process smooth, flexible, and completely tailored to you.
Warm Regards,
Team Cruise2
Réponse : Cruise2.com
Dear Aleksy,
Thank you for the kind 5-star review! We're thrilled to hear your holiday is booked and everything went smoothly—always a pleasure to assist!
Warm Regards,
Team Cruise2
An exceptional experience - thank you
Betul my Sales Advisor during the booking made everything clear and transparent. She kindly assisted with my requests and requirements in a very professional but human manner making the whole experience smooth and enjoyable. She kindly kept in touch with me from the first point of contact to the actual booking even though there was 2 weeks between. I could not praise her highly enough - so many thanks to her indeed.
30 juin 2025
Avis spontané
Réponse : Cruise2.com
Hi Andrew,
Thank you for your truly wonderful 5-star review! We’re delighted to hear that your experience was smooth, transparent, and warmly personal—just as it should be. Our team takes great pride in offering attentive, professional care throughout, and we're thrilled it made your journey all the more enjoyable.
Regards,
Team Cruise2
Not just lip service
We had one of those admin issues that you often get after you have paid the deposit. Before communicating with Kevin (customer care team) I was about to throw in the towel and cancel our booking.
Within 30 minutes of submitting my final demands, Kevin telephoned me and assured me that he would resolve our issue, and provided us with his personal contact details.
Like most of us, l hate conflict, but within a couple of days everything was sorted out by Kevin, as it should have been from day one. I assure you if not for his intervention, we would have cancelled our holiday with Cruise2.
Any issues with Cruise2 ask for Kevin!
28 juin 2025
Avis spontané
Réponse : Cruise2.com
Hi Garry,
Thank you for your candid and generous 5-star review! We're truly pleased to hear that our customer service team was able to step in swiftly and turn a challenging moment into a smooth resolution. Your trust means the world to us, and we’re delighted you chose to continue your holiday plans with Cruise2—rest assured, we’re always here when you need us.
Regards,
Team Cruise2
This is the second time using both the…
This is the second time using both the company and Danny. Both first class in terms of knowledge, advise and customer service
30 juin 2025
Avis spontané
Réponse : Cruise2.com
Dear Lynne,
Thank you for your splendid 5-star review! We're honoured to have earned your trust once again, and thrilled that our team's expertise, guidance, and service continue to exceed expectations. Here's to many more seamless journeys together!
Warm Regards,
Team Cruise2
Zac was very informative and friendly…
Zac was very informative and friendly with our inquiries and answered them efficiently. We booked a wonderful holiday to Japan and Zac did the best for our “bucket list holiday.”
28 juin 2025
Avis spontané
Réponse : Cruise2.com
Dear Tricia,
Thank you for your glowing 5-star review! We're overjoyed that our team provided such friendly, knowledgeable support in crafting your dream holiday to Japan. It’s a true honour to be part of your bucket list journey, and we’re here for anything you need along the way!
Warm Regards,
Team Cruise2
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