The staff member who helped me at Dover cruise terminal was very helpful and cheerful. Apologised for the very short delay in the queue to collect my keys. She then explained exactly where my car wa... Voir plus
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For medical reasons, we had to cancel our cruise which then meant cancelling the parking. I was expecting all sorts of difficulties. Instead, I encountered Pheobe. She was wonderfully helpful, despite... Voir plus
We had complimentary parking from our cruise agent and were very impressed with the services from CPS. We booked ahead and received all relevant information promptly. Instruction was very clear an... Voir plus
Dropped off car at the cruise terminal in Dover & picked the car up after a working cruise. Straight forward process with excellent service. No issues and zero problems. Happy days. Well done CPS.
À propos de l'entreprise
Écrit par l'entreprise
Cruise and Passenger Services (CPS) are the most established cruise car parking operator in the UK. Secure on-site meet and greet valet parking service at leading UK Ports (Southampton, Portsmouth, Dover, Liverpool, and Tilbury). Search, book, and park for your cruise holiday. The movement of thousands of passengers demands a well planned and executed operation, driven by our commitment to ensure that passengers enjoy a seamless transition on and off ship. Our staff manage check-in desks, reconciling passenger tickets with electronic bookings and processing passenger enquiries, out of course events and security checks. We provide fully trained marshalling staff to expedite safe passenger transit through the terminals.
Coordonnées de contact
Pilgrim House, Canute Road, SO143FJ, Southampton, Royaume-Uni
- 03450713939
- info@cruiseparking.co.uk
- cruiseparking.co.uk
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Friendly staff
Hardly any waiting when dropping off or picking up the car, staff were friendly which makes everything easier.
Bit pricey.
A great process
We were greeted politely and in a friendly manner on our arrival at Dover. The paperwork was taken care of swiftly and we were helped with unloading our luggage. Upon our return, and we were 3 days late because our ship broke down, our vehicle was there ready and waiting. It had clearly been taken well care of. The staff again help load our luggage and remained friendly, engaging and yet professional at all times. Would highly recommend. Thanks to everyone for such smooth process.
Professional and lived up to…
Professional and lived up to expectations. No problems dropping off or picking up. Thank you.
Second time I have used CPS and both…
Second time I have used CPS and both times no problems whatsoever. Guided all the way at embarkation, leave the car, hand over the keys and board the ship. On return, car is ready and staff available to guide you. Could not be easier.
Exactly as described
Hassle free parking. Dropped the car on the quay side, porter assisted we luggage (we are disabled). Returned to a car parked close to key collection point as we requested.
Used CPS many times
Used CPS many times. Usual friendly and efficient staff. Leave the car with them and pick it up on your return. No complaints. What more can you say.

Réponse de Cruise and Passenger Services Limited
Service was excellent
Service was excellent, the staff were excellent. All very good.

Réponse de Cruise and Passenger Services Limited
Easy and organised
Easy and organised, very good service and would use again

Réponse de Cruise and Passenger Services Limited
Hassle free parking
Simple booking process. Good communication by email. Courteous and helpful team at the port. Leaving for holiday can be stressful but the friendly port parking team are highly efficient and take away the hassle. Collecting the car was equally efficient and well organised.

Réponse de Cruise and Passenger Services Limited
Very friendly and efficient staff…
Very friendly and efficient staff service. Will definitely will use again

Réponse de Cruise and Passenger Services Limited
Easy and very clear
Easy and very clear. Have used them many times at Southampton and it is always the same professional service. Never worry about handing my keys over. Never had a problem. Makes the start and finish of the holiday so much easier. Highly recommended!

Réponse de Cruise and Passenger Services Limited
We always use CPS when cruising
We always use CPS when cruising. Excellent service, fast and efficient. Never had any problems. Would recommend.

Réponse de Cruise and Passenger Services Limited
First time user and definitely use…
First time user and definitely use again. Efficient and friendly staff made drop off and collection quick and simple.
Usual excellent service
Usual excellent service, I have used CPS for all my cruise parking at Southampton over the last few years and they are always courteous and helpful. Car drop off & collection quick and easy. As I have a Blue Badge, my car is always parked near the key collection point for pick up.

Réponse de Cruise and Passenger Services Limited
Very efficient
From the moment we arrived at the cruise port our car was taken away swiftly and staff lovely. Would have put 5 stars but our car door was open slightly when we arrived back to pick up and we thought battery might be flat but it was fine. Pickup of keys was quick and easy and whole process really efficient.

Réponse de Cruise and Passenger Services Limited
Excellent service
Clear instructions, helpful and friendly staff, very efficient service
We have used this service before and found it just as good this time
dropping and picking up our car was…
dropping and picking up our car was effortless and quick will use them again
Great service
Great service. So well organised. Simple clear instructions. Quick service and polite staff. Will definitely use them again.
CPS 5*
Never used CPS before but will definitely recommend and be using them again. So easy from start to finish. There is always someone on hand to direct you and explain what to do. Extremely helpful and friendly staff. Thank you
Second time we have used CPS
Second time we have used CPS. Very smooth service from arriving at the Port. Directions given courteously and very efficient service when dropping off our car.
Easy instructions for collection on return from cruise.
No complaints at all.
Will definitely use CPS again
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