This review confirms what others have experienced namely if you have a problem with the bag the company do not reply to your e mails. None of their customer service or even German direct dial numbers... Voir plus
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Lisez les avis des autres
Ich mag die Produkte von Crumpler UK sehr, besonders die Qualität von Taschen und Rucksäcken, die wirklich gut durchdacht sind und langlebig wirken. Mein neuer Rucksack passt perfekt zu meinen Bedürfn... Voir plus
Perfect size for a MacBook Air - very compact & lightweight. Love the zip pouch on the back for easy access to documents on the go; the interior padded laptop stowage with the 3 decent sized pouch... Voir plus
Over the years, my Crumpler Mullet has served me very well. But as more cables, connectors, USB bits and bobs need to be carried around, I realised a bigger solution was needed and the Director's Cut... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
Crumpler is recognised as one of the worldwide leading brands in functional bags. We develop uncompromising, functional, design focused bags for every facet of urban life: from the classic, bike courier tested messenger bags, through to travel luggage and bags suited for leisure time and business. All Crumpler bags are hand made from premium materials and known for their long-lasting quality.
Coordonnées de contact
Venloer Str. 301-303, 50823, Koeln, Allemagne
- 0049 221 94 99 54 10
- trustpilot@crumpler.co.uk
- crumpler.co.uk
2,4
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310 avis
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Les gens ont aussi consulté
Excellent product (Dinky Di Messenger)
Excellent product (Dinky Di Messenger), the second I have owned (the first is still in use, I just wanted something newer and a change of colour).
Good customer support -when I experienced difficulties in arranging shipping- (the bag is distributed from the German branch/distributors for UK orders).
Supplies seemed erratic as the messenger bag I wanted would appear for a few days on-line and then sell out quickly (a good sign of popularity, not so good for me), a quick email to Crumpler and they provided me with a useful approximate date for their next restock/delivery of that particular bag, and that worked well.
Very happy with the bag, recycled materials, great finish, and uniquely Crumpler.
8 mars 2021
Great 3-way carry bag delivered ontime!
Fast delivery, great 3-way carry bag with good practical internal organisation .
19 février 2021
Very helpful customer service and I…
Very helpful customer service and I really like my bag.
17 février 2021
I like the look and feel and the size …
I like the look and feel and the size of this bag. Hopefully it will be hard wearing and last
15 février 2021
Lovely product
Lovely product. Well made & easy to use. And a Reasonable delivery timescales considering the times we’re currently in with COVID rules.
11 février 2021
Laptop bag
My third Crumpler bag, and just like the previous two, the quality, design and storage are superb. I only replace them because it's nice to get a new bag with each new laptop (17", then 15" now 13").
If you run Macs like I do, you deserve a Crumpler bag! You will not be disappointed :-)
9 février 2021
I love Crumplier's bags
I love Crumpler's bag!
I have been a customer of this company for many years. There is no any other bag maker company out there which makes beautiful, well designed, and durable bags like Crumpler.
7 février 2021
Never received the bag!
3 janvier 2021
Items missing, poor communication and no customer service.
When my bag was sent it was missing the inner protective walls. No communication from the customer service dep. they sent some walls...they were the wrong colour.
I was recommend your company by a friend. Very disappointing.
14 décembre 2020
Réponse de Crumpler UK
Hello William,
I'm sorry to hear that there is a problem with your item. We totally understand that this was a poor experience, but we're are also a bit dissapointed that you didn't contact us directly as we answered your first enquiry shortly after you wrote us.
We just wrote you an email regarding this case to solve it asap.
Regards,
CRUMPLER customer service
Ordering and delivery of order very…
Ordering and delivery of order very efficient. Well packed. Quality appears to be very good.
14 décembre 2020
Excellent product and brilliant service…
Excellent product and brilliant service . Like that I was kept aware of each step of the process .
21 novembre 2020
I have not received the item !
The Backpack was delivered late yesterday.
The bag is great, will suit my needs perfectly. The ability change the layout will suit any future changes to my kit list which is great.
Just a shame the delivery process was protracted
First review below:-
I have not received the item !
I was contacted automatically that my order was confirmed and that I would receive the backpack but I have not seen it yet without further communication.
Deeply disappointed as I could have purchased a cheaper backpack and received it the following day .
Hmm.
19 novembre 2020
Réponse de Crumpler UK
Hello Neill,
I'm sorry to hear that there is a problem with your delivery. It seems like the parcel is stuck in a DHL sorting center. We will contact them to find out when the parcel will be delivered and inform you as soon as we have an answer.
Regards,
CRUMPLER customer service
Amazing range of products
Amazing range of products, very well manufactured. My first Crumpler bag is already 15 years old and looks like new! Quick and easy ordering and delivery process. Very pleased customer :-)
16 novembre 2020
Quality product delivered quickly
Well thought out good quality product delivered quickly. Had several Crumpler bags over the years and all have been excellent.
7 novembre 2020
Great products and service
Have bought several bags from Crumpler over the years - alway stylish and very well made, and arrive very quickly.
Altogether excellent!
7 novembre 2020
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