By chance stumbled across Crystal Windows in a local B&Q. Made an enquiry about a conservatory being fitted. Needed an old one taken down and a new one being put up. Like for like. four start to fini... Voir plus
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Lisez les avis des autres
The crystal window gave our home a beautiful look inside and out. Good quality of doors and windows in affordable and reasonable price. Staff are very friendly, and they arrived on time for the instal... Voir plus
Visit was easy to arrange and at a convenient time. Good choice of doors and samples of colours was available too. Measuring service was simple to arrange. Good turnaround time and door was fi... Voir plus
Some years ago Crystal replaced our windows. Due to their professionalism, 10 year guarantee, friendly staff and aftersales care, we decided to invite them back to quote for a new front door and porch... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Crystal Windows is a premier double glazing company with a rich legacy spanning three decades in London and the home counties. Established in 1995, our commitment to excellence has remained unwavering, making us a trusted name in the industry. Specializing in high-quality windows and doors, we blend cutting-edge technology with skilled craftsmanship to deliver superior products tailored to meet the unique needs of our clients. Our extensive experience, coupled with a dedication to customer satisfaction, has earned us a reputation for reliability and professionalism. As we celebrate 30 years of service, we continue to set the standard for innovation and reliability in the double glazing industry.
Coordonnées de contact
11 King George Close, RM7 7PN, Romford, Royaume-Uni
- 01708772500
- enquiries@crystalwindows.co.uk
- crystalwindows.co.uk
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A répondu à 22 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Prompt, effiecient, friendly and clean
The work operatives arrived on time, very friendly, got on with the work at hand, considerate of possessions and cleaned up after they completed the work.
From start to finish the staff were…
From start to finish the staff were very helpful and most efficient. The service was excellent. The staff kept us informed of everything from start to finish.
The installers came on time and completed the installation to a very high standard. They were very efficient and did an excellent job. We were very impressed.
Would recommend them to anyone who wants a reliable service .
Outstanding service
They totally did their outmost to have a door made and fitted in a very short time. Outstanding job and very friendly people.Congratulations!
Fantastic from beginning to end
The whole experience from consultations, surveyors and especially the fitters who were great. An excellent job all round.
Have already recommended Crystal to family and friends.
The service was very good
The service was very good, was quick and they were professional. Only thing I will say is we felt as though we were pressured into it as was told that we had to let them know there and then even though we were waiting on other quotes. We still went with them even though we got a cheaper quote after agreeing to go with them due to the pay monthly option
Fitters turned up on time and made a…
Fitters turned up on time and made a good job of the windows and door which replaced existing ones,and was polite and cheerful,no mess and made a good finish the windows.windows look great.
Service from Crystal Windows is amazing…
Service from Crystal Windows is amazing you cannot fault it. They keep you informed with every step, always arrive on time and very tidy whilst fitting. I have used them for numerous things over the years. Quality and service is great.
Continued great customer service and care
Over the years I have used Crystal Windows for work in my home. Each time the support from the sales staff and the follow up care has been of a high standard. The option of paying upfront or taking a payment plan is good.
I will continue to work with Crystal Windows with my home improvement needs and will refer them to friends and family.
Had a new front door fitted by John
Had a new front door fitted by John, very efficient and no complaints. Very happy
Window Replacement At Its Best!
From our preliminary contact through to completion, Crystal's staff were helpful and efficient without being at all pushy. They explained every option available to us and laid out their delivery programme with great clarity. Each element, design, surveying and installation, was handled by people who clearly knew what they were doing. Our planner, Steve, took time to help choose the product we wanted and then gave us clear advice on the payment option available. The fitters, Bob & Tony, were delightful. Arriving on time, working and cleaning up with real care, and willing to go the extra mile for us. Our whole experience of working with Crystal Windows was exceptionally good and I'd be happy to recommend them to anyone.
Excellent service
Excellent service. I recently had a new front and back door fitted and couldn't be more pleased. The fitters arrived promptly and were very professional, fitted the doors in no time without any problems. I would definitely recommend this company.
Professional, Quality Service
We are more than happy with the service from the initial consultation and the time and care taken to explain our options, to the surveyor through to the installation which was carried out to a fantastic standard.
So much so, that we've also drawn a number of comments from neighbouring properties and have recommended Crystal, should they be in the market for any new doors or windows.
Fantastic service from start to finish
Fantastic service from start to finish, couldn’t ask for a better company who provided first class customer service, friendly staff and really helpful with quality prices and fitted within a matter of days and the job was completed within hours, would definitely use again and recommend to family and friends
from our first chat with the wonderful…
from our first chat with the wonderful lady at the door giving out the leaflets at b&q roneo corner everything went extremly efficiently. all the staff were friendly and helpful. all appointments were to the times agreed. on the day of instillation dean and chris were very polite and very friendly. they done an excellant job. everything was left clean and tidy. taking all the old stuff away with them.
Garage door installation
Overall satisfied with the product. A second visit was required to fix some minor issues spotted after a few days of installation. Took a few reminder calls and follow ups for the installer to return to the property but it may have been due to him being on holidays. Apart from that good service and product.
great work the fitter talk me through…
great work the fitter talk me through everything
Job well done
Crystal installed a new front door.
The whole process was very quick.
In under 2wks our door was installed.
We had to have 2 day job,the door was installed the first day and rendering the following.
Good communication with the office . Jhon and Adam did the work they where friendly, respectful and professional.
The job was completed satisfactorily
I would recommend Crystal to anyone.
We were really happy with the excellent work
We were really happy with the excellent high quality job carried out by the Crystal staff in a short time.
The staff were professional, pleasant, committed and conscientious of the work.
We will strongly recommend to anyone
who needed the service by Crystal Windows & Doors Ltd
Sales team attempt to insult you into compliance
Requested a quote for new windows on a 3 bed semi. Sales person was pleasant at first, however, the pitch was unnecessary long and after a while, I had to leave for an appointment. My husband called to discuss the quote with the sales person present and as soon as I advised that the quote was significantly higher than I had researched and twice as high as a previous quote the hard sale started. The sales person insinuated that we were stupid for wanting to get other quotes and that we would be going with poor value and poor fitting. He described builders in a derisive manner and scoffed at our request for time to consider the quote. He was just all around not very pleasant once he'd established that we wanted to think about it. He dropped his quote by 2k but by this point, I had decided that I wouldn't use a company whose sales tactic is to insult their customers into compliance. I was happy to challenge him, however, I can imagine this tactic could wear people down and result in people being pushed into signing up for something that they are not comfortable with. Irrespective of whether these windows are superior, I will never use a company that uses such horrid sales techniques.
Remedial works
Great communication throughout the consultation, design and fitting process. Took away all the old doors and repaired work done by a previous company.
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