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Lisez les avis des autres

Noté 5 sur 5 étoiles

Initially free gift of socks missed from my order but when I contacted them they couldn’t be more apologetic or helping and sent my free socks to me. The socks are so toasty warm xx

Noté 5 sur 5 étoiles

Have just bought a second pair of cuffed trousers as so impressed with the first pair. They’re for a family member who uses a wheelchair. She says they’re comfortable and she no longer feels cold whe... Voir plus

Noté 5 sur 5 étoiles

Despite many delivery delays over 3 weeks Cannot fault products Very efficient at keeping you informed The problem seems to be importing the products causing delays so plan ahead when purchasing... Voir plus

Noté 5 sur 5 étoiles

I received my Cuddlr waterproof pants yesterday. I am in Australia and as we are approaching winter these will get a lot of use in cold, central Victoria. Excellent quality, size and fit for me and... Voir plus

À propos de l'entreprise


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 60 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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Noté 5 sur 5 étoiles

Fantastic buy

These trousers are absolutely wonderful - I can't believe how warm and soft they are. Thought I'd test them out on a dog walk, although the temperature hasn't really dropped yet - and I was roasting. They feel flexible and you can bend easily (a lot of waterproof fabric is very stiff and awkward to move in). They even come up to my waist which is really great, though an extra inch height at the back would be good, but I guess that's just my shape. I wouldn't hesitate to recommend them to anyone who does a lot of outdoor stuff - or even indoors if the heating fails!

19 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Easy website to use

Easy website to use , order arrived perfectly and the winter trousers are super quality ,however they are a bit on the big side .

14 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Waterproof, warm, well made winter clothing

This was my second purchase. The clothing is well made, definitely waterproof and very very warm.
I can’t fault the trousers. The jacket with detachable sleeves is a little bulky. I think I’ll probably wear it more as a gilet but nevertheless absolutely right for bitterly cold weather.

20 décembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Ordered outdoor top and trousers…

Ordered outdoor top and trousers…. Being sent from China and no response when I chase for when delivery will be. Says couple of business days but well over two weeks now and still no sign. Don’t buy. Customer service no reply typical crap Chinese company

20 décembre 2025
Avis spontané
Logo de Cuddlr

Réponse de Cuddlr

Hi Adam, apologies about your experience to date, to confirm, you did order a jacket and the trousers. The jacket was delivered within 48 hours as it was in stock in the UK, and the trousers you ordered were a pre-ordered item and were displayed as such online prior to purchase. We also followed this up with an email detailing that one or both of the items could be split and come from different locations paired this with the pre-order aspect. This is why there's a delay in your items, and we've shipped directly from our overseas holding facility. I can also see we responded to your ticket in less than 15 minutes from when you emailed us in, so I'm not sure about your comment on the customer service aspect.

Just to confirm, we are a UK limited company, and we are based in the UK. But on occasion, when stock levels deplete, we will ship from a holding facility.

Noté 5 sur 5 étoiles

Simply Amazing

Very quick shipping which is always great! The fit is perfect! And above all, they keep me warm when I’m in the horse barn in freezing weather!

19 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Cosy pants for a cold season.

Delivery was very quick. I decided to try the straight leg style and although it was delayed, they did responded to enquiries. My replacement Cudlr pant are so cosy. I’m going to wear them next after a cold water swim in the morning.

11 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Exactly as advertised

Once some initial confusion about delivery time owing to our item being out of stock when ordered and a slow response to emails, once the item was available the delivery was very quick. Also the item is exactly as advertised, including the sizing, and my wife is very happy with it!

16 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Excellent product for after a swim

Although I had to wait several weeks for my order, I was advised of its delay straight away and was kept up to date throughout. The trousers are excellent, wore them after a very cold open water swim. Could immediately feel the benefit, especially keeping the wind and rain off.

19 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

SO WARM!!

These are exactly what I’ve been wanting! I live in Chicago and these pants are amazing for those below 0°F winter days. The fit is a little odd…but I guess they are a unisex fit so they aren’t designed to perfectly hug every curve. I am 5’10” and about 160lbs, and a medium fits my legs and hips perfectly, but the waist is huge and the rise is so high it almost reaches my armpits. If I roll the waistband down once then they’re perfect. The long length is actually long. I have a 35” inseam and the tall length in the cuffed pants is almost too long. I love how warm they are. The wind chill today is -8°F and I’ve been cozy and comfortable all day walking dogs and running errands. I hope Cuddlr makes more styles and fits in the future!

19 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Product as described and good service

Cuddlr despatched my trousers very fast indeed but they got held up in Yodel (local delivery company). I messaged Cuddlr and within the same day the package started to move through the Yodel system. The trousers are definitely as described. I have only had a chance to wear them once but I was too hot 😃. I bought them for wearing sitting outside our camper van but on this trip it has been too wet. Great fit, very warm and fairly dry in rain.

3 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

You will not be disapppointed.

I live in Montana and our winters can be cold, rainy, snowy, windy and COLD. I have horses that need to be cared for daily and battling the elements can be a challenge. These pants are very very warm. I love that they are wateroproof and windproof. I only wish there was a bit more room in knee region. It makes it a bit challenging getting up into the stirrup when riding. Thank you. I recommend these.

19 décembre 2025
Avis spontané

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