Trash and scam company. They giving out items free for the first month (April) yet I have to pay for delivery fee. Not only that, I have not yet received anything up to this date (July). Furthermore t... Voir plus
Cupid Fragrances
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Lisez les avis des autres
I would like the original formula as a preference, my friends all loved the original formula also. Can they make it a choice between the three scents. Scent number 2 is a swing and a miss. Either... Voir plus
Smells mid. Not worth the price. Also they sneak in a subscription thing that you don't know about untill you get a fresh bank statement a month later saying they automatically made an order for you.... Voir plus
Tried it before the gym because I was curious how it would behave once I started sweating. Surprisingly it stayed put through my entire cardio session without turning weird. The parcel came wrapped pr... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Cupid Fragrances is a revolutionary fragrance brand that offers a unique range of pheromone-infused colognes designed to elevate your attractiveness and boost your confidence. Our scientifically-formulated scents harness the power of pheromones, setting us apart from conventional fragrance brands. Visit cupidfragrances.com to discover a new world of irresistible allure and leave ordinary fragrances behind. Experience the Cupid difference, and let your inner magnetism shine.
Coordonnées de contact
Violation des conditions d'utilisation
Do Better
Cheap alcohol based product. Overpriced. You probably would get the same value from a less costly knockoff from Amazon, eBay or Temu. The scent doesn't last that long.
The website possibly has fake reviews. Even though they have a 30 day "guarantee", the return policy is a bit garbage. "Customer Service" replies are primarily AI generated. That shows that the company has little respect for their customers.
You can find a better product from a more reputable and respectful company.
7 juillet 2025
Avis spontané
Réponse de Cupid Fragrances
Hi Victor,
Thank you for reaching out and sharing your feedback with us. We truly value hearing from our customers, and we’re sorry to hear that your recent experience with our cologne did not meet your expectations.
Please accept our sincere apologies for the issuses you've encountered with the scent, formulation, and overall quality of the product. We also acknowledge your comments regarding the pricing, and we understand how important it is for every customer to feel that they’ve received value for their purchase.
We want to reassure you that we are committed to providing high-quality products, and many of our customers have expressed satisfaction with the performance and lasting effect of our colognes. That said, we recognize that fragrance preferences can be very personal, and we appreciate your honesty.
We’ve received your email and have responded accordingly. Rest assured, we are here to continue assisting you through this channel and will do our best to address any further concerns you may have.
Again, thank you for your feedback—it helps us improve and better serve our customers.
Best regards,
The Cupids Team
There's a good reason the reviews here…
There's a good reason the reviews here are either good or bad. I've made an order and they confirmed it immediately. Only after about a week or so afterwards I tried contacting them because I didn't receive a tracking number just to find out they cancelled the order due to "logistics issues". They DID refund me immediately. I would have preferred to get the product..
Also, why so many promo emails??
26 juin 2025
Avis spontané
Réponse de Cupid Fragrances
Hi Amir,
Thank you for taking the time to share your feedback with us.
We sincerely apologize for the inconvenience caused by the cancellation of your order. While we're glad the refund was processed promptly, we completely understand how you've felt—you placed the order with the intention of receiving the product, and we regret that we couldn’t fulfill that expectation due to unforeseen logistics issues.
Regarding the promotional emails, we understand they can sometimes be too frequent. If you'd prefer to receive fewer emails or unsubscribe altogether, you can adjust your email preferences through the link at the bottom of any of our messages—or let us know, and we’ll be happy to assist you directly.
We truly appreciate your honest feedback, as it helps us improve both our service and communication moving forward. Should you decide to give us another try in the future, we’ll do our best to ensure a smoother experience.
Best regards,
The CUPIDS Team
There are no pheromones in this
There are no pheromones in this. It does have a pleasant fragrance.
All the hype about attracting women who’s can barely control themselves. It’s a bunch of hype.
6 septembre 2024
Avis spontané
Réponse de Cupid Fragrances
Hi Michael,
Thank you for sharing your honest feedback with us. We truly appreciate you taking the time to let us know about your experience.
We’re glad to hear you found the fragrance pleasant, but we’re sorry to learn that it didn’t meet your expectations regarding its pheromone effects. Our products are designed with customer satisfaction in mind, and while many have shared positive experiences, we understand that results can vary from person to person.
Your feedback is valuable, and we'll be sure to take it into account as we continue working to improve both our products and the way we present them.
For us to address your concern further, kindly reach out to us at support@cupids.com.
Kindly send us also the following information (Email, Phone number, Order number, and Name) so we can locate your order.
Again, thank you for your feedback – it’s always helpful as we work to improve.
Best regards,
The CUPIDS Team
Don't be fooled by the advertisement…
Don't be fooled by the advertisement for this product , yes it smells nice but it doesn't last long . There are better products on the market .
21 juin 2025
Avis spontané
Réponse de Cupid Fragrances
Hi Paul,
We just wanted to follow up and let you know that we previously sent you an email from support@cupids.com, as we’d really love the opportunity to help and address your concerns.
We take your feedback seriously and are truly sorry for the inconvenience you experienced. Our team is ready to assist and work toward a resolution as soon as we hear back from you.
Whenever you have a moment, please feel free to reply directly to that email so we can take care of this for you. We appreciate your time and the chance to make things right.
Kind regards,
Cupids’ Customer Support Team
Doesnt work - false advertising
Product ordered and arrived on time. 2 + 1
Absolutely worthless, doesnt work as advertised. Even my own wife behaved normal- been using this for about 2 weeks now. Three bottles, a big waste of my > $100 bucks.
Save ur hard earned $$$, this product is a waste of money
24 juin 2025
Avis spontané
Réponse de Cupid Fragrances
Hi John,
Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously, and we apologize for any inconvenience you experienced.
Our support team has already reached out to you via email from support@cupids.com, as we’d love the opportunity to personally look into this and help make things right.
When you have a moment, please feel free to reply directly to that email so we can assist you as quickly as possible. We appreciate your patience and the chance to support you further.
Kind regards,
Cupid’s Customer Support Team
What a gigantic waste of time
Edit- Cupid, piss off. Only after this scathing review, and me already having to put a payment hold on my credit card do these guys come to life. Not interested, found alternatives, who acted on and shipped their materials in 24 hours. You may want to step your customer service game up, because so far, it fairly much sucks.
Ordered a single bottle of Hypnosis I believe it's called, then they upsell you, which I accepted. That's fine, but then they never fulfilled the order, provided tracking, picked it, shipped it, or responded to any inquiries via email. Also, no phone # for them is valid, anywhere on the internet.
14 juin 2025
Avis spontané
Réponse de Cupid Fragrances
Hi Ryan,
Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously, and we apologize for any inconvenience you experienced.
Our support team has already reached out to you via email from support@cupids.com, as we’d love the opportunity to personally look into this and help make things right.
When you have a moment, please feel free to reply directly to that email so we can assist you as quickly as possible. We appreciate your patience and the chance to support you further.
Kind regards,
Cupids’ Customer Support Team
Absolutely terrible
Absolutely terrible. Suuuuper long bate videos. They literally will not let you check out without watching these super long ridiculous videos. I spent $260.00 well over a week ago. I live in Arizona. I haven’t heard a word. They won’t answer any of my emails, nothing. Literally radio silence. Never ever ever again. I couldn’t even tell you if their product is good or not because I can’t seem to get it, or even figure out where it is to save my life. Oh and best believe they gave you an option to pay extra for “priority shipping”. Obviously that does nothing. Completely unprofessional. DO NOT BUY!!!
22 juin 2025
Avis spontané
Réponse de Cupid Fragrances
Hi Vincent,
We just wanted to follow up and let you know that we previously sent you an email from support@cupids.com, as we’d really love the opportunity to help and address your concerns.
We take your feedback seriously and are truly sorry for the inconvenience you experienced. Our team is ready to assist and work toward a resolution as soon as we hear back from you.
Whenever you have a moment, please feel free to reply directly to that email so we can take care of this for you. We appreciate your time and the chance to make things right.
Kind regards,
Cupids’ Customer Support Team
Odered May 29th no package June 27th…
I ordered several bottles and the roll on a month ago.... I Still haven't received my very expensive order and I live in the United States not some other country!! They keep telling me to give it a few more days in their email replies, but I've been waiting for soon to be over a month now. Very displeased with how long it's taking. I could have taken that same amount and went to the mall and had my smell good that same day. But no I have to wait for these guys to get their stuff together and ship my very expensive order!! I don't ever spend that much on colognes $50 could get me a bottle on the same day and I'd be happily smelling good. I'm almost tempted to just request my money back.
27 juin 2025
Avis spontané
Réponse de Cupid Fragrances
Hi Stanley,
Thank you for reaching out and sharing your feedback. We completely understand how you've felt, and we're truly sorry for the inconvenience you've experienced with the delay in receiving your order.
Please know that it’s never our intention to delay deliveries. We take great care to ensure all orders are shipped out promptly and reach our customers on time. We sincerely apologize that this was not the case for you.
We’re here to help resolve this for you and would like to assist in any way we can. We value your trust and the amount you’ve invested in your purchase, and we’re committed to making this right.
For us to address your concern further, kindly reach out to us at support@cupids.com.
Kindly send us also the following information (Email, Phone number, Order number, and Name) so we can locate your order.
Again, thank you for your feedback – it’s always helpful as we work to improve.
Best regards,
The CUPIDS Team
Réponse de Cupid Fragrances
Hi Mitchell,
We just wanted to follow up and let you know that we previously sent you an email from support@cupids.com, as we’d really love the opportunity to help and address your concerns.
We take your feedback seriously and are truly sorry for the inconvenience you experienced. Our team is ready to assist and work toward a resolution as soon as we hear back from you.
Whenever you have a moment, please feel free to reply directly to that email so we can take care of this for you. We appreciate your time and the chance to make things right.
Kind regards,
Cupids’ Customer Support Team
They refused to honor their own…
They refused to honor their own special. The buy two get one free. They have actively ignored me and refused to honor their own special and also refused to refund my order. This is a huge scam. Do not purchase ever.
24 juin 2025
Avis spontané
Réponse de Cupid Fragrances
Hi Chris,
We just wanted to follow up and let you know that we previously sent you an email from support@cupids.com, as we’d really love the opportunity to help and address your concerns.
We take your feedback seriously and are truly sorry for the inconvenience you experienced. Our team is ready to assist and work toward a resolution as soon as we hear back from you.
Whenever you have a moment, please feel free to reply directly to that email so we can take care of this for you. We appreciate your time and the chance to make things right.
Kind regards,
Cupids’ Customer Support Team
ordered the cologne and deodornant a…
ordered the cologne and deodornant a month ago. never recieved order or conformation of said order, phone number is on longer in use , bad company to do business with want my money back, but I have been scamed ,, stay away from this product, have contacted lawyers who investigate fraud and scams maybe they can get though to these crooks
26 mai 2025
Avis spontané
Réponse de Cupid Fragrances
Hi Gregory,
We just wanted to follow up and let you know that we previously sent you an email from support@cupids.com, as we’d really love the opportunity to help and address your concerns.
We take your feedback seriously and are truly sorry for the inconvenience you experienced. Our team is ready to assist and work toward a resolution as soon as we hear back from you.
Whenever you have a moment, please feel free to reply directly to that email so we can take care of this for you. We appreciate your time and the chance to make things right.
Kind regards,
Cupids’ Customer Support Team
Not everything is as advertised.
I love the smell. This is a very nice-smelling cologne. The only drawback I've encountered is that it doesn't attract women. At all. I've been wearing it for six months straight, and not one single woman has even mentioned that I smell nice, much less thrown herself at me.
24 juin 2025
Avis spontané
Réponse de Cupid Fragrances
Hi David,
Thank you for sharing your thoughts with us — your feedback genuinely made us smile! We're thrilled to hear that you love the scent and find it to be a great-smelling cologne.
As for the "drawback" you mentioned, while we can’t promise that our fragrance will cause a stampede of admirers, we do hope it continues to make you feel confident and put-together every time you wear it. Sometimes, the most important compliment is the one you give yourself.
For us to address your concern further, kindly reach out to us at support@cupids.com.
Kindly send us also the following information (Email, Phone number, Order number, and Name) so we can locate your order.
Again, thank you for your feedback – it’s always helpful as we work to improve.
Best regards,
The CUPIDS Team
Good smell
Good smell, but nothing like all the hype! Save your money on this. I have had the same smell from a different product but I can't remember the name. Definitely not worth the price!
23 juin 2025
Avis spontané
Réponse de Cupid Fragrances
Hi David,
Thank you for sharing your honest thoughts with us. We appreciate you taking the time to let us know about your experience.
We're glad to hear you enjoyed the scent, though we’re sorry to learn that it didn’t quite live up to the expectations set by the buzz around it. We understand that fragrance is deeply personal, and we respect that what works for one may not always work for another.
Your feedback is invaluable—it helps us better understand how our products are received and where we can improve.
For us to address your concern further, kindly reach out to us at support@cupids.com.
Kindly send us also the following information (Email, Phone number, Order number, and Name) so we can locate your order.
Again, thank you for your feedback – it’s always helpful as we work to improve.
Best regards,
The CUPIDS Team
I ordered my product
I ordered my product, money was taken out of my account same day, got a conformation email saying I what day it was expected. 2 days after the expected date, received no product, and sent multiple emails over almost 3 weeks asking for an update and got nothing. Then I received an email saying it was in transit and it was delayed cuz one item was out of stock and was waiting on it. Horrible service and I would leave no stars if I could I
19 juin 2025
Avis spontané
Réponse de Cupid Fragrances
Hi Robert,
We just wanted to follow up and let you know that we previously sent you an email from support@cupids.com, as we’d really love the opportunity to help and address your concerns.
We take your feedback seriously and are truly sorry for the inconvenience you experienced. Our team is ready to assist and work toward a resolution as soon as we hear back from you.
Whenever you have a moment, please feel free to reply directly to that email so we can take care of this for you. We appreciate your time and the chance to make things right.
Kind regards,
Cupids’ Customer Support Team
I ordered a bundle on May 25th #639255…
I ordered a bundle on May 25th #639255 and still have not received anything. I have tried to submit complaints and cancel requests, but I received an email saying everything was back in stock after not knowing anything was out of stock. I am visiting AZ soon, and according to their site, that is the headquarters., I might go by and see what they have to say.
25 mai 2025
Avis spontané
Réponse de Cupid Fragrances
Hi Josh,
We just wanted to follow up and let you know that we previously sent you an email from support@cupids.com, as we’d really love the opportunity to help and address your concerns.
We take your feedback seriously and are truly sorry for the inconvenience you experienced. Our team is ready to assist and work toward a resolution as soon as we hear back from you.
Whenever you have a moment, please feel free to reply directly to that email so we can take care of this for you. We appreciate your time and the chance to make things right.
Kind regards,
Cupids’ Customer Support Team
Order still hasn’t arrived
Order still hasn’t arrived, paid for priority shipping so that is a scam , Their “Support “is A.I. which means automated responses generated from key words in your request for information, in other words NOBODY IS LISTENING, or reading that there is a problem with the order. THAT MEANS THE MONEY BACK GUARANTEE IS A SCAM. I have reported them to the USPS and they are being investigated for fraud . The USPS states that they are aware of the fraudulent activity. Consumers Beware of this company, they exist to steal from you
6 juin 2025
Avis spontané
Réponse de Cupid Fragrances
Hi Lonny,
Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously, and we apologize for any inconvenience you experienced.
Our support team has already reached out to you via email from support@cupids.com, as we’d love the opportunity to personally look into this and help make things right.
When you have a moment, please feel free to reply directly to that email so we can assist you as quickly as possible. We appreciate your patience and the chance to support you further.
Kind regards,
Cupid’s Customer Support Team
Poor/lack of customer service
It has been 3 weeks since I placed my order. It still has not been fulfilled. It took about a week to get a messages about one of the colonges being out of stock. Then I get an email saying it was back in stock and my order would be shipped out. My order was never shipped and I get told that one of the scents is still out of stock. I got offered a replacement a few days ago and have not received any responses about my choice so at this point I want a refund. I have sent 2 emails asking for a refund and have gotten no replies from anyone at this company. I also got told my emails were getting sent to the spam folder which is extremely poor customer service if that is how complaints get handled. Overall I'm unsatisfied and unhappy with the extreme lack of customer service. I feel like I've been scammed out of my money. This company is a waiting to be reported to the buissness bureaus if I don't get any response or my refund ASAP
23 mai 2025
Avis spontané
Réponse de Cupid Fragrances
Hi Kris,
We just wanted to follow up and let you know that we previously sent you an email from support@cupids.com, as we’d really love the opportunity to help and address your concerns.
We take your feedback seriously and are truly sorry for the inconvenience you experienced. Our team is ready to assist and work toward a resolution as soon as we hear back from you.
Whenever you have a moment, please feel free to reply directly to that email so we can take care of this for you. We appreciate your time and the chance to make things right.
Kind regards,
Cupids’ Customer Support Team
"Bate & Switch"
This product is a basic "bate & switch". The first bottle is basic "Ode toilette". Nothing fancy, does not last long, just weak in all phases. Here’s the switch…sort of…the company wants you to buy more, because one bottle doesn’t do anything, they say you need to use for months at a time. Here’s another “gotcha”. You need to buy this other bottle of “so-called” pheromones oil for anything to work. Oh yes, you need to use this for months at a time. Really you are just literally buying more and more from them…making them wealthy…and NO real positive results.
Not worth it!
19 mai 2025
Avis spontané
Réponse de Cupid Fragrances
Hi Joseph,
Thank you for taking the time to share your experience with our product. We truly value all customer feedback — both positive and critical — as it helps us improve and better serve our community.
We're sorry to hear that the product did not meet your expectations. It’s never our intention to mislead, and we understand how it feels when a product doesn't deliver the results you were hoping for.
Our formulations are designed to deliver results over consistent use, and we understand that this approach may not be ideal for everyone. Your comments regarding the product's effectiveness, duration of use, and suggested pairing with our oil have been noted.
For us to address your concern further, kindly reach out to us at support@cupids.com.
Kindly send us also the following information (Email, Phone number, Order number, and Name) so we can locate your order.
Again, thank you for your feedback – it’s always helpful as we work to improve.
Best regards,
The CUPIDS Team
Réponse de Cupid Fragrances
Hi Bob,
We just wanted to follow up and let you know that we previously sent you an email from support@cupids.com, as we’d really love the opportunity to help and address your concerns.
We take your feedback seriously and are truly sorry for the inconvenience you experienced. Our team is ready to assist and work toward a resolution as soon as we hear back from you.
Whenever you have a moment, please feel free to reply directly to that email so we can take care of this for you. We appreciate your time and the chance to make things right.
Kind regards,
Cupids’ Customer Support Team
I Ordered the other fragrances they…
I Ordered the other fragrances they offer (lust, charm. Ignite and their 10x additive formula) one order in November 2024 (order #487747) never got fulfilled (they did offer a replacement but why would I want a fragrance that isn't what I wanted). Recently (1st of June 2025 order #644375) an offer came up to purchase the same products again, I thought I would take a chance, I got an email from them saying my order was out of stock. I was offered a replacement again, I emailed them several times to get a refund, No reply (I replied to emails they sent me and sent new emails but no reply). Hopefully cupids will see this review and contact me.
I'm really disappointed! The Cupids fragrance is amazing I've got really positive comments. I thought the other fragrances would be a step up from hypnosis 2.0. I would love Cupids to contact me and send me my order, that is what I want.
1 juin 2025
Avis spontané
Réponse de Cupid Fragrances
Hi Duane,
Thank you for reaching out and for sharing your feedback.
We truly appreciate your support and are very sorry to hear about your recent experience. We completely understand how you've felt, especially given the anticipation and excitement around receiving your selected fragrances.
As mentioned in our previous correspondence, we have already processed a refund for the out-of-stock items from both of your orders—Order #487747 (November 2024) and Order #644375 (June 2025). We apologize if this was not clear or if there was any delay in communication on our part.
Your loyalty means a lot to us, and we sincerely regret any inconvenience this situation has caused. While we strive to keep all our products in stock, occasional high demand or supplier delays can result in temporary shortages. We appreciate your understanding and patience.
If you have any further questions or need assistance with anything else, please don’t hesitate to reach out. We’re here to help and we hope to provide a smoother experience moving forward.
Best regards,
The CUPIDS Team
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