Cupid Fragrances 

La note de cette entreprise n'est actuellement pas disponible en raison d'une violation de nos conditions d'utilisation.

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Lisez les avis des autres

Noté 2 sur 5 étoiles

I would like the original formula as a preference, my friends all loved the original formula also. Can they make it a choice between the three scents. Scent number 2 is a swing and a miss. Either... Voir plus

Noté 1 sur 5 étoiles

Smells mid. Not worth the price. Also they sneak in a subscription thing that you don't know about untill you get a fresh bank statement a month later saying they automatically made an order for you.... Voir plus

Noté 5 sur 5 étoiles

Tried it before the gym because I was curious how it would behave once I started sweating. Surprisingly it stayed put through my entire cardio session without turning weird. The parcel came wrapped pr... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

Place order, within 2 minutes noticed I selected wrong scent, sent email right away according to their guarantees they would reach out with a business day, after almost a week now and ,3 more emails r... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Parfumerie

Écrit par l'entreprise

Cupid Fragrances is a revolutionary fragrance brand that offers a unique range of pheromone-infused colognes designed to elevate your attractiveness and boost your confidence. Our scientifically-formulated scents harness the power of pheromones, setting us apart from conventional fragrance brands. Visit cupidfragrances.com to discover a new world of irresistible allure and leave ordinary fragrances behind. Experience the Cupid difference, and let your inner magnetism shine.


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Violation des conditions d'utilisation

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

The cologne smells so good!

The cologne smells so good, and the customer service was top-notch! I'll be a returning customer!

29 décembre 2025
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Réponse de Cupid Fragrances

Hi David,

Thank you so much for taking the time to share your experience!

We’re thrilled to hear that you loved the scent of our cologne and that our customer service met your expectations. Your kind words truly mean a lot to us.

We’re excited to welcome you back as a returning customer and look forward to serving you again soon!

Best regards,
The CUPIDS Team

Noté 2 sur 5 étoiles

Smells nice ordered 1 bottle they…

Smells nice ordered 1 bottle they charged me for 2 i got 3 , pretty expensive converted to NZ dollars .
$224.00 my wife dosen't even notice it no other girls/ladies I've been around even notice it .
It dosen't work like it says in the adds so I've resorted to using it as car carpet sent for the car and van 😅 all in all its just expensive car scent.. .... and yes this is just my genuine experience unfortunately..

23 décembre 2025
Avis spontané
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Réponse de Cupid Fragrances

Hi Wayne,

Thank you for taking the time to share your honest feedback with us. We truly appreciate hearing about your experience, as it helps us improve and better assist our customers.

Upon checking your order, we can confirm that it was placed under our Buy 2 Get 1 Free bundle promotion. With this offer, you are charged for two bottles and receive one additional bottle for free, which explains why you received a total of three bottles with your order.

Please note as well that all of our prices are charged in USD. The final amount reflected on your statement is converted by your bank into NZD, which may cause the total to appear higher depending on the current exchange rate and any bank fees applied.

We’re sorry to hear that the product did not meet your personal expectations. While individual results can vary, we would like to reassure you that many of our customers have shared positive experiences and continue to testify to the effectiveness of our products when used as directed.

Your feedback is genuinely valued, and we thank you for giving our product a try.

Best regards,
The CUPIDS Team

Noté 1 sur 5 étoiles

Cupids= scam artist

Went to order a bottle and took over a hour still no order confirmation always getting spam offers to try this before you checkout..... if I wanted more I would have added to my order now only to find out the order was never placed but I've been charged 3 separate times for the same thing....... shitty service stay away!!!!!

28 décembre 2025
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Réponse de Cupid Fragrances

Hi,

Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously, and we apologize for any inconvenience you experienced.

Our support team has already reached out to you via email from support@cupids.com, as we’d love the opportunity to personally look into this and help make things right.

When you have a moment, please feel free to reply directly to that email so we can assist you as quickly as possible. We appreciate your patience and the chance to support you further.

Kind regards,
Cupid’s Customer Support Team

Noté 1 sur 5 étoiles

Whata total waste of my money.

Whata total waste of my money.And what makes is worst is that you get NO RESPONSE when you wanna refund.It doesnt smell good.And the fake advert they have going is ridiculous.
Just dont bother buying this crap.Cos you wont get it back

28 mai 2025
Avis spontané
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Réponse de Cupid Fragrances

Hi Phil,

Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience, and we understand how you've felt regarding this situation.

We would like to assure you that many of our customers have shared positive testimonials regarding the effectiveness and quality of our products. That said, we understand that results and preferences can vary from person to person, and your satisfaction remains important to us.

Please know that we do offer a 30-day return policy for orders within the United States, and refunds are available for eligible returns in accordance with our policy. We sincerely apologize if you felt that your refund request was not addressed promptly—this is certainly not the experience we aim to provide.

Our customer service team is ready and more than willing to assist you in resolving your concerns.

For us to address your concern further, kindly reach out to us at support@cupids.com.

Kindly send us also the following information if available (Email, Phone number, Order number, and Name) so we can locate your order.

Again, thank you for your feedback – it’s always helpful as we work to improve.

Best regards,
The CUPIDS Team

Noté 1 sur 5 étoiles

Cupids

Cupids
I thought I was buying 2 and getting 1 free but was unable to finish my order without watching the video.
I was at work, I didn’t have time
I wiped the whole thing from my computer
I received 2 emails telling me my order has been taken.
I was charged $244
I am expecting water
Never again will I buy after seeing advertisements

28 décembre 2025
Avis spontané
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Réponse de Cupid Fragrances

Hi,

Thank you for taking the time to share your experience with us. We truly appreciate your feedback and understand how you've felt regarding the ordering process.

Please allow us to clarify that the video you encountered is a standard part of our ordering process. It is designed to provide additional information about our products and to present optional promotions that customers may consider before completing their purchase. We understand that this may not always be convenient, especially during a busy workday, and we’re sorry for any inconvenience this caused.

Regarding your order, our system only processes purchases based on the information that is successfully submitted and confirmed within the system. Once an order is completed, automated confirmation emails are sent, and charges are applied accordingly.

For us to address your concern further, kindly reach out to us at support@cupids.com.

Kindly send us also the following information if available (Email, Phone number, Order number, and Name) so we can locate your order.

Again, thank you for your feedback – it’s always helpful as we work to improve.

Best regards,
The CUPIDS Team

Noté 1 sur 5 étoiles

A total waste of $60

A total waste of $60! I tried it for my wife over and over again and after about 5 minutes the smell of the cologne is totally gone,it's almost like water in a bottle!

27 novembre 2025
Avis spontané
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Réponse de Cupid Fragrances

Hi Joshua,

We just wanted to follow up and let you know that we previously sent you an email from support@cupids.com, as we’d really love the opportunity to help and address your concerns.

We take your feedback seriously and are truly sorry for the inconvenience you experienced. Our team is ready to assist and work toward a resolution as soon as we hear back from you.

Whenever you have a moment, please feel free to reply directly to that email so we can take care of this for you. We appreciate your time and the chance to make things right.

Kind regards,
Cupids’ Customer Support Team

Noté 1 sur 5 étoiles

Oh hell no

Oh hell no, my father tried to order 3 as a Christmas gift thinking they would be a reasonable price, the website kicked him out than sent him back in and repeatedly did that, than he finally was able to order it and they charged him over $500. Resources like support were no help for him and would not refund his order, he received 12 colognes and will not open the package and is devastated, that is a life changing amount of money to some. and this scam is no joke, the law should be contacted for this it is absolutely ridiculous.

29 novembre 2025
Avis spontané
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Réponse de Cupid Fragrances

Hi Ryan,

Thank you for taking the time to share your feedback with us. We truly understand how you've felt, especially when the order was intended as a gift, and we’re very sorry for the inconvenience this has caused your family.

We would like to clarify that our website does not repeatedly remove or “kick out” customers during checkout. Orders are processed strictly based on the information that is submitted and confirmed in our system at the time of purchase. Once an order is successfully placed, the charges and items included reflect what was selected and approved during checkout.

That said, we want to assure you that our support team is here to help. We take concerns like this seriously, and our goal is always to assist customers in resolving issues as smoothly as possible.

Please also note that we do have a 30-day return policy for orders shipped within the United States. As long as the items remain unopened and meet our return guidelines, our team can assist with the return process accordingly. We would be glad to review the order details and provide clear guidance on the next steps.

For us to address your concern further, kindly reach out to us at support@cupids.com.

Kindly send us also the following information if available (Email, Phone number, Order number, and Name) so we can locate your order.

Again, thank you for your feedback – it’s always helpful as we work to improve.

Best regards,
The CUPIDS Team

Noté 1 sur 5 étoiles

Constant lies and breaches of consumers rights.

Constant lies, they claim its made in the US then shipped to China during trade wars with tarrifs. Then it takes forever to be delivered, still haven't received it. So there claim its sent from China for efficiency is complete garbage. So I'm guessing its over priced garbage if its just tarrif charges. I will confirm when its received. Also there are many reviews where it arrives broken because of the poor shipping from China and they refuse to replace or refund even though consumers rights says delivery is their issue not the customers. I would suggest not purchasing anything from this company. Also no refund or returns on international sales. I have the delivery company pic of a recycling box without the product inside. Scam company please avoid. I have screenshots and the emails if pictures are needed.

20 décembre 2025
Avis spontané
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Réponse de Cupid Fragrances

Hi John,

We just wanted to follow up and let you know that we previously sent you an email from support@cupids.com, as we’d really love the opportunity to help and address your concerns.

We take your feedback seriously and are truly sorry for the inconvenience you experienced. Our team is ready to assist and work toward a resolution as soon as we hear back from you.

Whenever you have a moment, please feel free to reply directly to that email so we can take care of this for you. We appreciate your time and the chance to make things right.

Kind regards,
Cupids’ Customer Support Team

Noté 3 sur 5 étoiles

I'm so confused by this stuff!

I'm a fragrance enthusiast, but I'm not really into the technical side, so bear with me.
First, it's obviously not going to have women leaping into your lap. It's a silly advert. I'm not judging the product on that, but I am judging the company for advertising at the level of back of an 80s "jazz mag" next to the pics of a nude pregnant woman molesting a telephone handset.

Scent:
My first whiff was of perfumey artificial floral oddness, but I gave it a moment to air. Can't be too judgemental before giving it fair chance.
Then it quickly got nice. Zesty, onto grassy botanical, to fresh peppery nasturtium leaf, through icy sea breeze, and hitting good proper bold black pepper. In that order, over an hour or two. Nothing like the description on the packaging, but really nice. I was ready to come and sing its praises.
But from then on, it became the chemically background smell of cheap air freshener yet somehow very forward, mixed with general purpose furniture and wood polish. Funny, that's kind of the same description of smell in the advert, presented as a complaint by someone who received counterfeit stuff (again, you'd have to be intellectually challenged to think the CEO called a complainant on his personal phone number to have a conversation. Especially as presented in the ad.).

Buying experience:
The page bombards you with hard selling products, but not straight away.
Until you've bought the basic stuff, I don't think you can even see their range of products... by the time you HAVE bought it, you've been forced to watch a separate video presentation on each one, then rejected (assuming you have some self respect) each one several times over! Once I realised this, I only went through the rest of the process because I wasn't sure if I'd been charged yet.

Very scammy ads.
Very scammy site.
Mixed feelings about the scent itself. Maybe I'll do a Richie and Eddie, spray it in some buuurd's face while I buy her a cola drink at the bar and fail to make smalltalk.

18 décembre 2025
Avis spontané
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Réponse de Cupid Fragrances

Hi Andus,

Thank you for taking the time to share such a detailed and thoughtful review of your experience. We truly appreciate your honesty and the effort you put into explaining both what worked for you and what didn’t.

We understand your concerns regarding our advertising approach and website experience. Your feedback is valuable, and we take it seriously as we continue reviewing how our messaging is presented to ensure it aligns better with the expectations of fragrance enthusiasts like yourself.

That said, we’d like to reassure you that we are a legitimate company, and our products are authentic and carefully developed. Many of our customers have shared positive testimonials regarding the quality, scent evolution, and overall effectiveness of our fragrances. While we understand that scent perception is highly subjective, we’re glad to hear that parts of the fragrance’s development resonated with you.

For us to address your concern further, kindly reach out to us at support@cupids.com.

Kindly send us also the following information if available (Email, Phone number, Order number, and Name) so we can locate your order.

Again, thank you for your feedback – it’s always helpful as we work to improve.

Best regards,
The CUPIDS Team

Noté 1 sur 5 étoiles

Waited 2 weeks for my full $300 bundle

Waited 2 weeks for my full $300 bundle cologne shipment said I was going to receive it never received it they just refunded my money today I'm not happy with how long it took and that I never received these packages one star if I can give this a zero star I would. And the lack of communication for the shipment is ridiculous.

17 décembre 2025
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Réponse de Cupid Fragrances

Hi Ben,

Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience you experienced with your recent order.

After carefully reviewing your account, our records show that a request was submitted to cancel part of the order. This is the reason the shipment was not released immediately. Additionally, our system detected a claim filed with your bank. Once this occurs, the system automatically halts fulfillment and processes a full refund for the entire order to prevent any further inconvenience or duplicate charges.

We completely understand how you've felt, and we truly regret that this experience did not meet your expectations. Your feedback has been noted and will be shared with our team so we can improve moving forward.

Thank you for your feedback.

Best regards,
The CUPIDS Team

Noté 3 sur 5 étoiles

The YouTube ad charged me 3 times

The YouTube ad charged me 3 times. Wouldn't let me exit, and I never confirmed my purchase/address. I have asked to be refunded for 19 days now, and still have no reply.

They replied to me... see below just be aware in real life everytime I asked for a refund they ghosted me. In the chat i was having and the emails. I filed a complaint with my CC that should do it.

Update: They did refund my money. I'll move them up to 3 stars... from 1.

26 novembre 2025
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Réponse de Cupid Fragrances

Hi,

Thank you for bringing this to our attention. We sincerely apologize for the inconvenience this situation has caused, and we appreciate you taking the time to share your experience with us.

We want to reassure you that we are here to help and are committed to assisting in resolving your concern as quickly as possible. Please note that we do not have the capacity to charge a customer’s account unless an order is successfully placed and confirmed in our system. Charges cannot be initiated solely from viewing or interacting with an advertisement.

That said, we understand your concern regarding the charges you mentioned, and we would be glad to review this further. You may reach out to us at support@cupids.com.

Kindly send us also the following information if available (Email, Phone number, Order number, and Name) so we can locate your order.

Again, thank you for your feedback – it’s always helpful as we work to improve.

Best regards,
The CUPIDS Team

Noté 1 sur 5 étoiles

Stay away from this company

Once I learned that I was charged even though I never finished the transaction, and was charged for two extra bottles perfume i contacted the costumer service and since i m
Live uptsid ofthe us. I wont get my money back. Total scam

10 décembre 2025
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Réponse de Cupid Fragrances

Hi,

Thank you for reaching out and sharing your concern. We’re sorry to hear about the inconvenience this situation has caused, and we truly appreciate the opportunity to clarify.

Please note that we only process and fulfill orders based strictly on the information successfully submitted and confirmed in our system. We do not have the ability to charge any account unless an order is fully placed and completed by the customer. Charges cannot be created or added manually on our end, and we are unable to bill for additional items without a confirmed transaction.

For us to address your concern further, kindly reach out to us at support@cupids.com.

Kindly send us also the following information if available (Email, Phone number, Order number, and Name) so we can locate your order.

Again, thank you for your feedback – it’s always helpful as we work to improve.

Best regards,
The CUPIDS Team

Noté 3 sur 5 étoiles

Casual lunch surprise

Wore it to a casual lunch and my friend said it smelled like a grown up version of the stuff I used to wear. Hard to disagree. Delivery came two days after ordering.

13 novembre 2025
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Réponse de Cupid Fragrances

Hi Nathaniel,

Thank you for sharing your experience with us! We’re delighted to hear that you enjoyed your fragrance and that it brought back such a nostalgic yet grown-up memory. It’s also great to know that your order arrived so quickly.

We truly appreciate your feedback and hope you continue to enjoy your fragrance. Should you have any questions or need assistance in the future, please don’t hesitate to reach out.

Best regards,
The CUPIDS Team

Noté 1 sur 5 étoiles

CUPIDS IS A SCAM.

CUPIDS IS A SCAM.
I bought 4 perfumes, they shipped 1 and can’t contact them to get a refund or to get the remaining 3 fragrances.
Spent almost $200 for just 1 fragrance.
DO NOT WASTE YOUR TIME AND MONEY.
CUPIDS IS A SCAM!!

11 décembre 2025
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Réponse de Cupid Fragrances

Hi Aroldo,

Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously, and we apologize for any inconvenience you experienced.

Our support team has already reached out to you via email from support@cupids.com, as we’d love the opportunity to personally look into this and help make things right.

When you have a moment, please feel free to reply directly to that email so we can assist you as quickly as possible. We appreciate your patience and the chance to support you further.

Kind regards,
Cupids’ Customer Support Team

Noté 1 sur 5 étoiles

Will definitely double charge you

Will definitely double charge you

If you close the 20 minutes of video trying to get people to order more you automatically charge for an order after payment details are obtained.

I did order one bottle, not one person has commented on the fragrance.

Your running a scam with a crap product.

9 décembre 2025
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Réponse de Cupid Fragrances

Hi Rich,

We just wanted to follow up and let you know that we previously sent you an email from support@cupids.com, as we’d really love the opportunity to help and address your concerns.

We take your feedback seriously and are truly sorry for the inconvenience you experienced. Our team is ready to assist and work toward a resolution as soon as we hear back from you.

Whenever you have a moment, please feel free to reply directly to that email so we can take care of this for you. We appreciate your time and the chance to make things right.

Kind regards,
Cupids’ Customer Support Team

Noté 1 sur 5 étoiles

Chemical smelliness.

Terrible. I want my money back. Perhaps the Pheromones do work but they are totally masked by chemicals. I have tested it with several different women and let me tell you...it is a definitive NO!. Absolutely terrible chemically smell. Go find a different Pheromone Cologne. Or grow a pair and become a man a woman would fall for.smelling. It is also causing my girlfriend to sneeze a lot. She is not happy.

9 décembre 2025
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Réponse de Cupid Fragrances

Hi Jadon,

Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously, and we apologize for any inconvenience you experienced.

Our support team has already reached out to you via email from support@cupids.com, as we’d love the opportunity to personally look into this and help make things right.

When you have a moment, please feel free to reply directly to that email so we can assist you as quickly as possible. We appreciate your patience and the chance to support you further.

Kind regards,
Cupids’ Customer Support Team

Noté 1 sur 5 étoiles

Scam

Ordered. Never received. Support is just AI.
Pretty sure this is just a Chinese credit card scam site.

28 novembre 2025
Avis spontané
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Réponse de Cupid Fragrances

Hi Waylon,

Thank you for your message. We’re truly sorry to hear about your experience and understand how you've felt that your order hasn’t been received and that your concerns were not properly addressed.

We want to reassure you that we are a legitimate company and that your order and message are important to us. While we do use automated tools to help manage inquiries efficiently, our customer support is handled by real representatives who are committed to assisting you and resolving issues as quickly as possible.

For us to address your concern further, kindly reach out to us at support@cupids.com.

Kindly send us also the following information if available (Email, Phone number, Order number, and Name) so we can locate your order.

Again, thank you for your feedback – it’s always helpful as we work to improve.

Best regards,
The CUPIDS Team

Noté 1 sur 5 étoiles

waste of money

I received the replacement the same way all leaked out i sent pictures of the box before i opened jt it all looked soaked in oil!

1 décembre 2025
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Réponse de Cupid Fragrances

Hi Joseph,

Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously, and we apologize for any inconvenience you experienced.

Our support team has already reached out to you via email from support@cupids.com, as we’d love the opportunity to personally look into this and help make things right.

When you have a moment, please feel free to reply directly to that email so we can assist you as quickly as possible. We appreciate your patience and the chance to support you further.

Kind regards,
Cupids’ Customer Support Team

Noté 3 sur 5 étoiles

I brought 3x bottles of Cupids Hypnosis…

All round good scent last through the day good purchase

3 novembre 2025
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Réponse de Cupid Fragrances

Hi Steven,

We just wanted to follow up and let you know that we previously sent you an email from support@cupids.com, as we’d really love the opportunity to help and address your concerns.

We take your feedback seriously and are truly sorry for the inconvenience you experienced. Our team is ready to assist and work toward a resolution as soon as we hear back from you.

Whenever you have a moment, please feel free to reply directly to that email so we can take care of this for you. We appreciate your time and the chance to make things right.

Kind regards,
Cupids’ Customer Support Team

Noté 2 sur 5 étoiles

I took was convinced

I took was convinced that this product was really good, it's not. Either I am the most repulsive guy on earth, a possibility, or this stuff is complete nonsense. It's the latter. Expensive crap and if you do decide to order you are bombarded with even more crap they get you to try and buy, I counted nearly 10 different things that you have to make sure you decline before they get added to your order. Not one person has even noticed that I'm wearing the cologne. Do yourselves a favour, avoid and stick to established cologne companies l..

10 octobre 2025
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Réponse de Cupid Fragrances

Hi Ian,

Thank you for sharing your honest feedback. We sincerely apologize for any inconvenience you experienced while placing your order.

Please know that it is never our intention to cause hassle; our goal is simply to ensure our customers are aware of promotions and items that they might find interesting.

We understand your concerns regarding the product and the ordering experience. Your feedback is valuable and will help us improve both our products and how we communicate promotions to our customers.

We appreciate the time you took to share your experience and are sorry that it did not meet your expectations.

Best regards,
The CUPIDS Team

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